ICT Industry in India Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

India ICT Market report is segmented by type (hardware, software, IT services, and telecommunication services), size of enterprise (micro, small, & medium enterprises, and large enterprises), industry vertical (BFSI, IT & telecom, government, retail & e-commerce, manufacturing, and energy & utilities), and geography (North, East, West, South). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

India ICT Market Size

India ICT Market Summary
Study Period 2019 - 2029
Base Year For Estimation 2023
Forecast Data Period 2024 - 2029
Historical Data Period 2019 - 2022
CAGR 9.04 %
Market Concentration Low

Major Players

India ICT Market

*Disclaimer: Major Players sorted in no particular order


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India ICT Market Analysis

The India ICT Market size was estimated at USD 273.50 billion in the current year and is expected to reach USD 421.59 billion in five years, registering a CAGR of 9.04% during the forecast period.

The ICT market is estimated based on IT hardware, software, and services supplied by organizations in the country. With India's digital transformation, the Indian information technology market has become more diverse, and several IT companies are establishing their presence by attracting skilled workers with low employment costs. Furthermore, favorable government policies have helped multiple small and large enterprises turn digital, increasing demand for ICT hardware, software, and services in India.

  • The Indian market is considered one of Asia's leading and most rapidly growing markets for Digital Consumers, although businesses are also mixed in their adoption. Digital technologies are emerging as a game changer for every sector of India's economy, driven by digital capabilities increasing and connectivity becoming universal. Developing a digital infrastructure is fundamental for countries to move their digital value chains.
  • The Government of India is driven to establish favorable policy and regulatory environments for the ongoing expansion of 5G, Internet of Things (IoT), Artificial Intelligence (AI), Cloud Technology, Blockchain and Machine-to-Machine (M2M), and many more sectors as a result of the ICT sector's rapid growth in India and its substantial contribution to the socioeconomic development of the nation. The government must prescribe the proper policy measures for ICT to become one of India's leading economic growth engines. The developments in the technological aspects will drive the studied market in the region.
  • India's ICT sector is projected to accelerate in the years ahead, owing to favorable government regulation and implementation of 5G services. Initiatives such as the Internet of Things IoT, machine-to-machine communication, immediate HD video transmission, and smart cities are also being pushed by the Indian government. Innovation has been the driving force behind the growth of the digital economy in India. In addition, the ICT market in that country is expected to expand during the forecast period, and foreign organizations are set to invest there.
  • In providing citizens with faster and more accessible services through its eGovernment Initiatives, India relies on information and communication technologies. The need for more skills, training, and infrastructure is preventing many citizens in the country from accessing these services.
  • In India's battle against COVID-19, information and communication technologies have become one of the most important forces. The digitalization of several sectors and services, such as healthcare, education, online payments, products, and services delivered via the Internet or working from home, has been accelerated by the COVID-19 crisis. Digital technology has become indispensable to maintaining the functioning of communities during a period of lockdown and quarantine.

India ICT Market Trends

Micro, Small, and Medium Enterprises to Register Significant Growth

  • MSMEs are a significant contributor to the country's economic growth. The value of this segment is projected to increase by USD 171.90 billion over the next five years. It significantly affects the Indian economy, owing to its contribution to GDP and exports. In particular, the sector has played an essential role in India's countryside and semiurban areas by helping to grow entrepreneurship.
  • Lately, the Indian economy has been experiencing several shocks. This includes an increasing rate of FDIs, which have shown a rapid influx of investments in the country. Yet, in the course of that period, there were also several Micro, Small, and Medium Enterprises or MSMEs that emerged as part of this scenario. Several successful responses have been recorded, including the emergence of more extensive and unicorn organization clubs. This inspired even more start-ups and MSMEs to focus on leveraging IT and technological implementations in India's highly competitive market space.
  • In addition to connectivity, smartphones offer the necessary computational power to take advantage of these advantages. Innovative platforms, which can be accessed on a mobile device, have provided access to IT solutions. As a result, the Micro, Small, and Medium Enterprises were strengthened by other partnerships, which limited their access to benefits provided by IT and Digital solutions.
  • The government encouraged the MSMEs to market their products on the e-commerce site and through the Government e-Marketplace (GeM), which is run and owned by the government. Several Ministries and Public Service Units procure GeM, most of which are PSUs. In India, some micro, small, and medium-sized enterprises and businesses cooperate with foreign companies to expand their services for future growth by using new technologies and services brought about by these rigorously supportive initiatives.
 India ICT Market - Registered Micro, Small and Medium Enterprises in India, in Lakhs, 2022

East to Hold Major Share

  • Digitalization of IT and telecommunications services in the region will help end users manage complicated products, which have undergone a wide range of changes due to dynamic conditions. Telecom operators have chosen to focus on developing low-priced Next Generation products in the shortest possible time due to access to advanced technology, new markets, and convergence. With the increasing access of children to digital education and in part thanks to work-from-home situations, the adoption of mobile phones has increased significantly in these regions since the start of the COVID-19 pandemic.
  • Cloud e-commerce is the technique of outsourcing a remote network of servers housed on the Internet to access application services and store and process data. Cloud eCommerce systems offer several benefits compared with traditional on-premise storage, which has become popular over the past ten years because of their reduced complexity and lower maintenance costs. The market in this area is expected to be driven by such technological progress.
  • In September 2022, Bharti Airtel, one of the largest telecommunications companies in India, launched a trial project with TP Northern Odisha Distribution to provide its more than two million registered customers with alternative payments for their electricity bills. To facilitate payment of bills, an effort will be made to mobilize 4,000 Airtel Payment Bank locations in north Odisha. The customers of the joint ventures between Tata Power and the State of Odisha should go to the shop and provide their contact information and customer details at a bank branch.
  • In this region, agriculture is a major source of business activity. Nevertheless, the Government has undertaken several development projects in this region, which have given rise to some developing opportunities for industry. With its low labor costs, the region can also be considered a good place for manufacturing. One of the most desirable factors for business in Northeast India is its low labor costs. One factor contributing to the creation of new enterprises in this region is the minimum wages set by national governments. Throughout this period, these factors are expected to stimulate the market.
India ICT Market - Mobile Telecom Wireless Subscribers in India, in Millions, by Provider, 2022

India ICT Industry Overview

The Intensity of competitive rivalry is expected to be high in the Indian ICT market, as several key players in the ICT market are constantly trying to bring advancements. A few prominent companies are entering into collaborations and are expanding their footprints in developing regions to consolidate their positions in the market. The major players are Tata Communications, HCL Technologies, and Infosys Limited, among many others.

In June 2023, Tata Consultancy Services announced the launch of the Google Cloud Data Market Platform for TCS Dexam. The platform allows enterprises to make data freely available and monetize it across ecosystems. Businesses need efficient and secure data-sharing mechanisms to form collaborative ecosystems that create new products and services available to their customers. The TCS Dexam ensures compliance with the Data Protection, Authorisation, and Security Regulations, as well as a smooth exchange of data between enterprises and their ecosystem partners.

In June 2023, Infosys Limited signed a strategic collaboration with Danske Bank. This collaboration will help Danske Bank achieve its strategic priorities towards better customer experiences, operational excellence, and a modernized technology landscape powered by next-gen solutions. Infosys will also acquire Danske Bank's IT center in India, where over 1,400 professionals are employed in this collaboration. With its global expertise and industry solutions, Infosys will accelerate the bank's digital agenda by significantly enhancing its IT operations and capabilities, powered by Infosys Topaz, an AI-first set of services, solutions, and platforms, experience design, and services that support operations.

India ICT Market Leaders

  1. Tata Consultancy Services Limited

  2. HCL Technologies

  3. Infosys Limited

  4. Tech Mahindra Ltd

  5. Wipro Limited

*Disclaimer: Major Players sorted in no particular order

India ICT Market Concentration
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India ICT Market News

  • May 2023: Solarwinds and Infoysis have announced a collaboration to advance the shift of SolarWinds solutions to a new SaaS model. Through this engagement, Infosys will leverage its engineering capabilities to accelerate the SaaSification of SolarWinds products and platforms built to increase customer visibility in highly complex hybrid and multi-cloud environments. This collaboration is a key component of the SolarWinds strategy to offer accessible, highly effective, and value-based solutions built to empower its customers to accelerate their digital transformation efforts regardless of where they are on their journey to the cloud.
  • October 2022: HCL Technologies announced the expansion of its strategic partnership with Google Cloud, adding new capabilities and service options to speed up HCL Tech's cloud migration. Together, the two companies will fortify their partnership, significantly enhancing HCL Tech's capacity to support digital transformation and offer enterprise clients professional services, critical migration, and system modernization.

India ICT Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Industry Stakeholder Analysis

    3. 4.3 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.3.1 Bargaining Power of Suppliers

      2. 4.3.2 Bargaining Power of Buyers

      3. 4.3.3 Threat of New Entrants

      4. 4.3.4 Threat of Substitute Products

      5. 4.3.5 Intensity of Competitive Rivalry


    1. 5.1 Market Drivers

      1. 5.1.1 Rising Need to Explore and Adopt Digital technologies and Initiatives

    2. 5.2 Market Challenges

      1. 5.2.1 Legacy Issues

    3. 5.3 Impact of COVID-19 on the Market


    1. 6.1 Cloud Technology

    2. 6.2 Artificial Intelligence

    3. 6.3 Cyber Security

    4. 6.4 Digital Services


    1. 7.1 By Type

      1. 7.1.1 Hardware

      2. 7.1.2 Software

      3. 7.1.3 IT Services

      4. 7.1.4 Telecommunication Services

    2. 7.2 By Size of Enterprise

      1. 7.2.1 Micro, Small, and Medium Enterprises

      2. 7.2.2 Large Enterprises

    3. 7.3 By Industry Vertical

      1. 7.3.1 BFSI

      2. 7.3.2 IT and Telecom

      3. 7.3.3 Government

      4. 7.3.4 Retail and E-commerce

      5. 7.3.5 Manufacturing

      6. 7.3.6 Energy and Utilities

      7. 7.3.7 Other Industry Verticals

    4. 7.4 By Geography

      1. 7.4.1 North

      2. 7.4.2 East

      3. 7.4.3 West

      4. 7.4.4 South


    1. 8.1 Company Profiles

      1. 8.1.1 Tata Consultancy Services Limited

      2. 8.1.2 HCL Technologies

      3. 8.1.3 Infosys Limited

      4. 8.1.4 Tech Mahindra Ltd

      5. 8.1.5 Wipro Limited

      6. 8.1.6 Mphasis Limited

      7. 8.1.7 Capgemini Technology Services India Ltd

      8. 8.1.8 Accenture PLC

      9. 8.1.9 IBM Global Services

      10. 8.1.10 Allied Digital Services Ltd

      11. 8.1.11 Mindtree Ltd

      12. 8.1.12 Bharti Airtel Limited

      13. 8.1.13 BSNL

      14. 8.1.14 Atria Convergence Technologies Ltd

      15. 8.1.15 Reliance Jio

      16. 8.1.16 Vodafone India

    2. *List Not Exhaustive

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India ICT Industry Segmentation

ICT refers to various technological applications used to transmit and process information. Information, communication, and technology are combined to produce the term ICT.

The study tracks key market parameters, underlying growth influencers, and major vendors operating in the industry, which supports the market estimations and growth rates over the forecast period. The study also tracks the revenue accrued from the ICT types used in various industry verticals across India. Additionally, the study provides the Indian ICT market trends, along with key vendor profiles. The study further analyses the overall impact of COVID-19 on the ecosystem.

India's ICT Market is segmented by type (hardware, software, IT services, and telecommunication services), size of enterprise (micro, small, & medium enterprises, and large enterprises), industry vertical (BFSI, IT and telecom, government, retail & e-commerce, manufacturing, and energy & utilities), and geography (North, East, West, South).

The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Type
IT Services
Telecommunication Services
By Size of Enterprise
Micro, Small, and Medium Enterprises
Large Enterprises
By Industry Vertical
IT and Telecom
Retail and E-commerce
Energy and Utilities
Other Industry Verticals
By Geography
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India ICT Market Research FAQs

The India ICT Market is projected to register a CAGR of 9.04% during the forecast period (2024-2029)

Tata Consultancy Services Limited , HCL Technologies , Infosys Limited , Tech Mahindra Ltd and Wipro Limited are the major companies operating in the India ICT Market.

The report covers the India ICT Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the India ICT Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

India ICT Industry Report

Statistics for the 2024 India ICT market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. India ICT analysis includes a market forecast outlook to for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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ICT Industry in India Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)