
In-store Analytics Market Analysis by Mordor Intelligence
The in store analytics market size stands at USD 5.29 billion in 2025 and is projected to reach USD 15.66 billion by 2030, charting a 24.23% CAGR through the forecast period. Growing synergy among edge computing, computer vision, and artificial intelligence is letting retailers collect near-real-time behavioral data, cut operational costs, and improve conversion rates. Early results from large-scale deployments show shrinkage reductions, higher shelf availability, and incremental media revenue generated via on-premise ad networks. North America keeps its early-mover advantage thanks to robust broadband infrastructure and sustained capital spending by Tier-1 chains, while Asia Pacific’s mobile-first retail culture underpins a steeper growth curve. Software continues to anchor most deployments, yet spending is shifting toward services that help fine-tune models, manage data governance, and retrofit legacy estates so that insights flow without friction.
Key Report Takeaways
- By component, software commanded 61.23% of the in store analytics market share in 2024, while services posted the fastest 26.11% CAGR toward 2030.
- By deployment, cloud solutions captured 68.77% share of the in store analytics market size in 2024 as hybrid edge rollouts expand at a 26.19% CAGR.
- By organization size, large enterprises held 56.83% of the in store analytics market share in 2024, yet small and medium enterprises are scaling at 26.06% CAGR through 2030.
- By application, customer management led with 42.34% revenue share in 2024, whereas store operations management is advancing at a 24.86% CAGR over the forecast horizon.
- By geography, North America retained leadership with 39.41% share in 2024, while Asia Pacific is forecast to grow at a 24.93% CAGR from 2025-2030.
Global In-store Analytics Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Cloud-Native and Edge-Enabled Deployments | +4.2% | Global, strong in North America and Europe | Medium term (2-4 years) |
| Need for Better Customer Service and Enhanced Shopping Experience | +3.8% | Global, pronounced in Asia Pacific and North America | Short term (≤ 2 years) |
| Real-Time Computer Vision and Video Analytics Breakthroughs | +5.1% | Global, led by North America and Asia Pacific | Medium term (2-4 years) |
| Dynamic Pricing Models Driven by In-Store Data | +2.9% | North America and Europe, expanding to Asia Pacific | Long term (≥ 4 years) |
| Privacy-Compliant First-Party Shopper Insights | +3.4% | Global | Short term (≤ 2 years) |
| Integration of In-Store Analytics with Retail Media Networks | +4.6% | North America and Europe, emerging in Asia Pacific | Medium term (2-4 years) |
| Source: Mordor Intelligence | |||
Cloud-Native and Edge-Enabled Deployments
Cloud services dominate today’s architecture, yet retailers also place compute at store level to trim latency and protect sensitive footage. Azure IoT Edge installations climbed 340% during 2024 at Walmart and Target, reinforcing the commercial merit of split-processing models that keep heavy inference on-premise while centralizing training in the cloud.[1]Microsoft Corporation, “Azure IoT Edge for Retail,” MICROSOFT.COM This driver accelerates platform refresh cycles, shifts budgets from outright hardware buys to pay-as-you-go subscriptions, and opens doors for smaller chains that lack traditional server rooms. Vendors are now packaging pre-validated bundles-camera, GPU, and secure firmware-that cut integration time from months to weeks. As these bundles proliferate, the in store analytics market gains a broader addressable base and higher recurring revenue.
Need for Better Customer Service and Enhanced Shopping Experience
Shorter queues, frictionless checkout, and timely associate interventions raise conversion and retention rates. Sam’s Club documented a 23% reduction in basket processing time and an 18% uplift in satisfaction scores after embedding computer-vision-based scan-and-go lanes in 2024.[2]Walmart Inc., “2024 Annual Report,” WALMART.COM Personalized digital signage, mobile push offers, and location-aware assistance further deepen engagement. In Asia Pacific, where mobile wallets and super-apps dominate, store apps now trigger context-sensitive coupons linked to aisle-level heat maps. Better experiences translate directly into bigger basket sizes, fueling sustained investment even among discount grocers that once shunned advanced tech.
Real-Time Computer Vision and Video Analytics Breakthroughs
Accuracy rates above 95% in crowded, glare-prone aisles have removed a long-standing adoption barrier. Trax Technology’s shelf-scanning suite measured 97% item recognition and cut out-of-stock events by 89% across leading European hypermarkets in 2024.[3]Trax Technology Solutions, “Shelf Monitoring Solutions,” TRAX.COM Transformer-based models running on purpose-built AI chips now process several 4K streams simultaneously, ensuring insights stay contemporaneous with shopper actions. Lower video-processing costs let chains extend analytics beyond flagship stores to convenience formats, growing the in store analytics market across new square footage.
Integration of In-Store Analytics with Retail Media Networks
Retailers monetize anonymized footfall and dwell-time data by feeding it into on-shelf media exchanges that sell inventory to brand advertisers. High-margin media revenue justifies incremental hardware spend and pulls marketing, merchandising, and IT budgets into joint planning sessions. Hybrid consent frameworks that mask face and voice attributes keep programs in line with GDPR-style rules. Early adopters such as grocery majors in the United States report double-digit ad yield growth, further enlarging the in store analytics market opportunity.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Lack of Personnel Skills to Operationalize Insights | -2.8% | Global, acute in emerging markets | Medium term (2-4 years) |
| High Up-Front Sensor and Camera Retrofit Costs | -3.2% | Global, more pronounced in cost-sensitive markets | Short term (≤ 2 years) |
| Fragmented Retail IT Stack and Legacy POS Systems | -2.1% | Global | Long term (≥ 4 years) |
| Growing Consumer Pushback on In-Store Tracking | -1.9% | Europe and North America | Medium term (2-4 years) |
| Source: Mordor Intelligence | |||
Lack of Personnel Skills to Operationalize Insights
Retailers frequently gather mountains of event data but lack scientists who can convert it into margin-enhancing actions. Hiring cycles stretch beyond four months for computer-vision specialists, and retention remains tough amid competition from autonomous-vehicle firms. Training initiatives, vendor-led certification, and low-code dashboards help mitigate the gap yet cannot fully replace domain expertise. This human bottleneck slows rollout velocity, marginally lowering the aggregate in store analytics market CAGR.
High Up-Front Sensor and Camera Retrofit Costs
A full fleet of 4K cameras, IoT floor sensors, and GPU-based edge nodes can cost USD 50,000-USD 200,000 per store. While subscription bundles from Scanalytics trim capital outlays by up to 70%, many value and specialty retailers still postpone rollouts until proof-of-payback shortens. Cooling unit upgrades and new conduit runs add complexity, especially in heritage properties with tight ceilings. As financing packages mature, the restraint’s weight on the in store analytics market growth should wane.
Segment Analysis
By Component: Services Growth Outpaces Software Dominance
Software held 61.23% of the in store analytics market share in 2024. Services revenue, however, is expanding at a 26.11% CAGR as chains rely on external partners for integration, model retraining, and managed cloud operations. Integrators such as Capgemini recorded a 45% spike in project bookings during 2024.
Implementation complexity is only rising as retailers connect point-of-sale, planogram, labor scheduling, and ad-tech APIs. This trend underpins a growing reliance on service firms to orchestrate multi-vendor stacks and keep data pipelines compliant. Given these factors, services are set to narrow the gap on software by decade-end, further diversifying the in store analytics market.

By Deployment: Cloud Supremacy Drives Edge Integration
Cloud accounted for 68.77% of the in store analytics market size in 2024, and its share continues to edge higher alongside a 26.19% CAGR. AWS noted a 280% rise in retail edge installs during 2024, covering loss prevention and planogram compliance across national chains.
Retailers favor cloud for elastic scaling during holiday peaks, but regulatory and latency needs keep sensitive inference at the edge. The marrying of these domains creates a hybrid control plane that standardizes user roles, encryption, and billing. Consequently, even mid-sized grocers harness enterprise-grade analytics without owning server farms, fueling inclusive in store analytics market expansion.
By Organization Size: SME Adoption Accelerates Through Cloud Access
Large enterprises controlled 56.83% of 2024 revenue thanks to deep pockets and existing data lakes. Small and medium enterprises are, however, registering a brisk 26.06% CAGR on the back of app-store-style onboarding and usage-based fees. Shopify’s analytics plug-ins saw SME uptake surge 190% last year.
Lower technical barriers let independent fashion boutiques map hot zones, predict size curves, and adjust staff levels with minimal setup. This democratization widens total addressable users and pushes the in store analytics market beyond the domain of big-box incumbents.

By Application: Store Operations Management Gains Momentum
Customer management still dominates at 42.34%, but store operations management is the most dynamic niche, rising at a 24.86% CAGR as chains chase shrink reduction and energy savings. Walmart’s 2024 shelf-vision rollout is expected to cut out-of-stock rates by 25% and dial inventory accuracy up to 98%.
Energy dashboards, smart staffing modules, and dynamic planograms are now bundled into unified suites, making operations analytics a universal entry point. The ripple effect is higher cross-sell into risk, compliance, and media monetization modules, magnifying the in store analytics market footprint per store.
Geography Analysis
North America weighed in with 39.41% of 2024 revenue, anchored by high broadband penetration, large-format store networks, and ample venture funding. Regional majors deploy autonomous checkout, frictionless returns, and in-store media screens at scale, reinforcing a virtuous cycle of data generation and insight refinement. Edge procurement consortia also allow buyers to negotiate better GPU pricing, keeping the cost curve favorable.
Asia Pacific is racing forward on a 24.93% CAGR trajectory, fueled by China’s smart-retail blueprints, India’s digital-payments boom, and Japan’s cashier shortage. Mall operators integrate analytics with super-app loyalty programs, converting footfall into omnichannel traffic for brand tenants. Local cloud providers host anonymized video streams within national borders, satisfying sovereignty laws and accelerating adoption.
Europe maintains steady momentum as GDPR drives demand for privacy-preserving analytics, such as on-device face blurring and federated learning. Retailers leverage these safeguards to secure investment board approval, especially for cross-border rollouts. The Digital Markets Act is also nudging solution vendors toward open APIs, easing data exchange between merchandising, marketing, and logistics.
Middle East and Africa emerge as green-field opportunities, propelled by new mall construction and state-backed smart-city agendas. Gulf hypermarkets integrate analytics with building-management systems to modulate HVAC based on real-time occupancy, trimming utility bills. South America, led by Brazil, is starting to test computer-vision-enabled replenishment for fresh produce, a critical loss line in the region’s retail P&L. Collectively, these fronts compound global demand and sustain a high-growth in store analytics market outlook.

Competitive Landscape
The vendor arena is moderately fragmented. SAP, Oracle, and IBM capitalize on installed ERP bases to cross-sell embedded analytics. Trax Technology and RetailNext compete on computer-vision accuracy and verticalized dashboards. Patent applications in retail AI rose 34% in 2024, showing intensified R&D around autonomous checkout, privacy filters, and predictive replenishment.
Mergers and partnerships accelerated, with SAP buying Emarsys for USD 600 million to connect campaign orchestration and point-of-sale data in one console. Oracle and NVIDIA teamed up to embed Jetson edge modules into Oracle Retail suites, blending hardware and SaaS in a turnkey stack. Meanwhile, Zebra and Cisco target independent grocers with USD 99-per-camera SaaS packages, effectively lowering the in store analytics market entry threshold.
Competitive differentiation is gravitating toward the trifecta of model precision, compliance toolkits, and TCO. Providers that compress inference costs while certifying GDPR or CCPA compliance win longer-term managed-service contracts. Market consolidation is likely yet far from over, as white-space remains in specialty retail, discount formats, and convenience chains.
In-store Analytics Industry Leaders
Capgemini SE
RetailNext Inc.
Happiest Minds Technologies Ltd.
Capillary Technologies Global Pte. Ltd.
Thinkinside SRL
- *Disclaimer: Major Players sorted in no particular order

Recent Industry Developments
- October 2025: Microsoft broadened its Azure AI Vision toolkit for retail, adding computer-vision models that can spot more than 2 million SKUs with 99.2% accuracy and support live shelf monitoring across diverse store footprints.
- September 2025: Amazon Web Services introduced Amazon Bedrock for Retail, weaving generative AI into in-store analytics so merchants can turn shopper-behavior data into instant insights and craft personalized experiences through natural-language processing.
- August 2025: NVIDIA launched the Jetson Orin Nano Edge AI module tailored for retail analytics, delivering 80 TOPS of performance in a compact package that lets stores analyze multiple video streams on-site for customer behavior and inventory status.
- July 2025: Oracle acquired a European retail-analytics startup for USD 450 million, bolstering its computer-vision lineup for loss prevention and customer-experience gains while expanding its privacy-compliant footprint across the region.
Global In-store Analytics Market Report Scope
The In-store Analytics analyzed and pulled meaningful insights from customers' behavioral data and focused on optimizing store performance through the cloud and on-premise deployment platform, which drives the market through an application such as customer management, risk and compliance management, store operations management, merchandise management, among others.
The In-store Analytics Market is segmented by Component (Software and Services), Deployment (Cloud and On-Premises), Organization Size (Large Enterprises, Small and Medium Enterprises), Application (Customer Management, Risk and Compliance Management, Store Operations Management, Merchandise Management), and Geography (North America, Europe, Asia Pacific, Latin America, Middle East and Africa). Further, the study also covers the impact of COVID-19 on the in-store analytics market in different regions.
The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.
| Software |
| Services |
| Cloud |
| On-Premises |
| Large Enterprises |
| Small and Medium Enterprises |
| Customer Management |
| Risk and Compliance Management |
| Store Operations Management |
| Merchandise Management |
| Other Applications |
| North America | United States | |
| Canada | ||
| Mexico | ||
| Europe | Germany | |
| United Kingdom | ||
| France | ||
| Russia | ||
| Rest of Europe | ||
| Asia-Pacific | China | |
| Japan | ||
| India | ||
| South Korea | ||
| Australia | ||
| Rest of Asia-Pacific | ||
| Middle East and Africa | Middle East | Saudi Arabia |
| United Arab Emirates | ||
| Rest of Middle East | ||
| Africa | South Africa | |
| Egypt | ||
| Rest of Africa | ||
| South America | Brazil | |
| Argentina | ||
| Rest of South America | ||
| By Component | Software | ||
| Services | |||
| By Deployment | Cloud | ||
| On-Premises | |||
| By Organization Size | Large Enterprises | ||
| Small and Medium Enterprises | |||
| By Application | Customer Management | ||
| Risk and Compliance Management | |||
| Store Operations Management | |||
| Merchandise Management | |||
| Other Applications | |||
| By Geography | North America | United States | |
| Canada | |||
| Mexico | |||
| Europe | Germany | ||
| United Kingdom | |||
| France | |||
| Russia | |||
| Rest of Europe | |||
| Asia-Pacific | China | ||
| Japan | |||
| India | |||
| South Korea | |||
| Australia | |||
| Rest of Asia-Pacific | |||
| Middle East and Africa | Middle East | Saudi Arabia | |
| United Arab Emirates | |||
| Rest of Middle East | |||
| Africa | South Africa | ||
| Egypt | |||
| Rest of Africa | |||
| South America | Brazil | ||
| Argentina | |||
| Rest of South America | |||
Key Questions Answered in the Report
What is the current value of the in store analytics market?
The in store analytics market size is USD 5.29 billion in 2025.
How fast is global demand expected to expand?
Revenue is forecast to climb at a 24.23% CAGR, reaching USD 15.66 billion by 2030.
Which region is growing quickest?
Asia Pacific is projected to advance at a 24.93% CAGR, outpacing all other regions.
Which application is gaining momentum beyond customer analytics?
Store operations management is set for a 24.86% CAGR as retailers tackle shrink and energy costs.
How are small retailers affording advanced analytics?
Cloud-native subscriptions and USD 99-per-camera offers are reducing upfront spend, enabling SMEs to scale insights quickly.
What factor most differentiates vendors today?
The blend of high computer-vision accuracy, edge-cloud integration, and turnkey privacy compliance defines market leadership.




