E-Commerce Market Size and Share

E-Commerce Market Summary
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E-Commerce Market Analysis by Mordor Intelligence

The e-commerce market size stands at USD 36.21 trillion in 2026 and is projected to reach USD 77.58 trillion by 2031, expanding at a 16.46% CAGR. Mobile-first adoption, embedded finance, and generative-AI merchandising are shortening purchase journeys, while 5G coverage and digital wallets have lowered checkout friction. Region-specific compliance layers, built in response to data-localization rules, are paradoxically accelerating local penetration, and sovereign payment rails such as India’s UPI and Brazil’s Pix are enlarging addressable demand. Enterprises are deploying AI agents that negotiate prices and curate baskets, transforming procurement workflows, and virtual-goods commerce is emerging as a fresh revenue pool.

Key Report Takeaways

  • By geography, Asia-Pacific accounted for 54.46% of revenue in 2025, while South America is forecast to expand at an 18.12% CAGR through 2031.
  • By business model, B2C led with 54.89% share in 2025; B2B is advancing at a 17.43% CAGR to 2031.
  • By device type, smartphones captured 72.67% of the e-commerce market share in 2025 and are registering an 18.17% CAGR through 2031.
  • By payment method, digital wallets contributed 43.92% to the e-commerce market size in 2025 and Buy Now Pay Later is rising at a 19.28% CAGR.
  • By product category, consumer electronics held 27.88% of the e-commerce market size in 2025, while food and beverages is climbing at an 18.86% CAGR.

Note: Market size and forecast figures in this report are generated using Mordor Intelligence’s proprietary estimation framework, updated with the latest available data and insights as of January 2026.

Segment Analysis

By Business Model: B2B Procurement Digitization Accelerates

B2C accounted for 54.89% of the e-commerce market share in 2025, but B2B transactions are growing faster at a 17.43% CAGR. Alibaba’s 1688.com processed USD 1.2 trillion in B2B orders in 2024.[6]Alibaba Group, “FY2025 Annual Report,” alibabagroup.com Larger average order values and embedded credit terms enhance unit economics.

B2C channels continue to benefit from social-commerce integration, yet growth in saturated markets relies on delivery speed and personalization rather than customer acquisition. Consequently, platform operators view digitizing industrial supplies, healthcare procurement, and foodservice distribution as the next revenue frontier in the e-commerce market.

E-Commerce Market: Market Share by Business Model
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By Device Type: Mobile Dominance Reshapes Commerce Architecture

Smartphones captured 72.67% of transactions in 2025, expanding at an 18.17% CAGR. TikTok Shop’s mobile-native design delivered USD 20 billion in U.S. gross merchandise value in 2024. Biometric authentication has cut checkout abandonment by 25%.

Desktop usage remains relevant for high-ticket B2B purchases, yet voice-activated reorders via smart speakers are gaining ground. Platforms optimizing latency and one-tap checkout across mobile apps will secure enduring competitive advantage in the e-commerce market.

By Payment Method: BNPL Regulatory Clarity Fuels Adoption

Digital wallets represented 43.92% of payment volume in 2025 where as buy now pay later segment is rising at a 19.28% CAGR. Klarna, Affirm, and Afterpay processed USD 350 billion in 2024 with default rates below 2%. Regulatory disclosure rules in the UK and U.S. have legitimized the model.

Card share is eroding as digital wallets and BNPL offer frictionless user experiences. Platforms are integrating multiple rails and intelligent routing to reduce costs and increase approval rates, further expanding the e-commerce market size.

E-Commerce Market: Market Share by Payment Method
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By B2C Product Category: Quick Commerce Transforms Food and Beverages

Consumer electronics held 27.88% of the e-commerce market size in 2025, yet food and beverages is growing at an 18.86% CAGR. Quick-commerce firms such as Getir and Gopuff raised USD 3 billion in 2024 to fund micro-fulfillment networks.

Fashion, beauty, and home categories see average growth and benefit from virtual try-ons that cut return rates. Niche vertical platforms are surfacing in automotive parts and pet supplies, forcing generalist marketplaces to launch dedicated storefronts to retain share within the e-commerce market.

Geography Analysis

Asia-Pacific generated 54.46% of global revenue in 2025, with China’s USD 2.8 trillion and India’s USD 350 billion e-commerce bases underpinned by UPI’s 131 billion transactions in 2024. South America, led by Brazil, is the fastest-growing region at an 18.12% CAGR, as Pix lowered checkout friction and MercadoLibre expanded logistics coverage.

North America and Europe remain sizeable markets, advancing above 14% annually as same-day delivery networks and subscription models deepen engagement. The Middle East is scaling rapidly, with UAE and Saudi Arabia offering duty-free e-commerce zones and cash-on-delivery support that cater to local preferences.

Africa shows the highest latent potential; mobile money ubiquity, epitomized by M-Pesa, offsets low banking penetration. Jumia and Konga are building fulfillment networks despite currency volatility and infrastructure gaps. Companies able to solve logistics constraints will unlock the next wave of e-commerce market growth on the continent.

E-Commerce Market CAGR (%), Growth Rate by Region
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Competitive Landscape

The five largest platforms, Amazon, Alibaba, Walmart, JD.com, and Shopify, controlled roughly 35% of gross merchandise value in 2025. They leverage proprietary logistics fleets, cloud infrastructure, and AI recommendation engines to protect positions. Social-first entrants such as TikTok Shop and Temu are winning share by embedding commerce into content and offering factory-direct pricing.

Technology deployment is the principal differentiator. Shopify filed patents on decentralized inventory management and real-time pricing in 2024. Amazon operates 400,000 delivery vehicles, and Alibaba’s Cainiao network spans 200 countries, showcasing vertical integration.

Regional consolidation is accelerating, with Sea Ltd acquiring last-mile startups in Southeast Asia and MercadoLibre investing USD 2.5 billion to extend same-day coverage in South America. White-space opportunities persist in B2B procurement and quick-commerce grocery in tier-two cities across the e-commerce market.

E-Commerce Industry Leaders

  1. Amazon.com Inc.

  2. Alibaba Group Holding Limited

  3. Walmart Inc.

  4. JD.com Inc.

  5. eBay Inc.

  6. *Disclaimer: Major Players sorted in no particular order
E-Commerce Market Concentration
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Recent Industry Developments

  • December 2025: Amazon Web Services launched generative-AI tools that cut seller acquisition costs by 15%.
  • November 2025: MercadoLibre committed USD 2.5 billion to add 50 fulfillment centers in South America.
  • April 2025: Shopify integrated Shop Pay with TikTok, enabling one-tap purchases for 150 million U.S. users.
  • March 2025: Alibaba’s Cainiao bought 51% of Yurtiçi Kargo for USD 1.1 billion, expanding European fulfillment.

Table of Contents for E-Commerce Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Accelerating Mobile-Internet and 5G Adoption
    • 4.2.2 Rising Middle-Class Purchasing Power
    • 4.2.3 Expansion of Digital Wallets and Embedded Finance
    • 4.2.4 Generative-AI-Powered Personalised Merchandising
    • 4.2.5 Direct-to-Avatar and Virtual Goods Commerce Boom
    • 4.2.6 Commerce-as-a-Service Platforms Enabling Brand-Owned Channels
  • 4.3 Market Restraints
    • 4.3.1 Escalating Cyber-Security and Fraud Risks
    • 4.3.2 Cross-Border Regulatory and Tax Complexity
    • 4.3.3 Sustainability-Linked Delivery Surcharges
    • 4.3.4 Cookie-Deprecation Disrupting Ad Targeting
  • 4.4 Industry Value Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Competitive Rivalry
  • 4.8 Impact of Macroeconomic Factors on the Market
  • 4.9 Demographic Analysis (Population, Internet, Age, Income)
  • 4.10 Cross-Border E-Commerce Size and Trends
  • 4.11 Current Positioning of Key Regions in the E-Commerce Industry

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Business Model
    • 5.1.1 B2C
    • 5.1.2 B2B
  • 5.2 By Device Type (B2C)
    • 5.2.1 Smartphone / Mobile
    • 5.2.2 Desktop and Laptop
    • 5.2.3 Other Device Types
  • 5.3 By Payment Method (B2C)
    • 5.3.1 Credit / Debit Cards
    • 5.3.2 Digital Wallets
    • 5.3.3 BNPL
    • 5.3.4 Other Payment Methods
  • 5.4 By Product Category (B2C)
    • 5.4.1 Beauty and Personal Care
    • 5.4.2 Consumer Electronics
    • 5.4.3 Fashion and Apparel
    • 5.4.4 Food and Beverages
    • 5.4.5 Furniture and Home
    • 5.4.6 Toys, DIY and Media
    • 5.4.7 Other Product Categories
  • 5.5 By Geography
    • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.1.3 Mexico
    • 5.5.2 Europe
    • 5.5.2.1 Germany
    • 5.5.2.2 United Kingdom
    • 5.5.2.3 France
    • 5.5.2.4 Spain
    • 5.5.2.5 Italy
    • 5.5.2.6 Netherlands
    • 5.5.2.7 Russia
    • 5.5.2.8 Rest of Europe
    • 5.5.3 Asia Pacific
    • 5.5.3.1 China
    • 5.5.3.2 Japan
    • 5.5.3.3 India
    • 5.5.3.4 South Korea
    • 5.5.3.5 Indonesia
    • 5.5.3.6 Thailand
    • 5.5.3.7 Malaysia
    • 5.5.3.8 Rest of Asia Pacific
    • 5.5.4 South America
    • 5.5.4.1 Brazil
    • 5.5.4.2 Argentina
    • 5.5.4.3 Chile
    • 5.5.4.4 Rest of South America
    • 5.5.5 Middle East
    • 5.5.5.1 United Arab Emirates
    • 5.5.5.2 Saudi Arabia
    • 5.5.5.3 Turkey
    • 5.5.5.4 Israel
    • 5.5.5.5 Rest of Middle East
    • 5.5.6 Africa
    • 5.5.6.1 South Africa
    • 5.5.6.2 Nigeria
    • 5.5.6.3 Kenya
    • 5.5.6.4 Egypt
    • 5.5.6.5 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Amazon.com Inc.
    • 6.4.2 Alibaba Group Holding Ltd.
    • 6.4.3 Walmart Inc.
    • 6.4.4 JD.com Inc.
    • 6.4.5 eBay Inc.
    • 6.4.6 Shopify Inc.
    • 6.4.7 Rakuten Group Inc.
    • 6.4.8 MercadoLibre Inc.
    • 6.4.9 Sea Ltd. (Shopee)
    • 6.4.10 Zalando SE
    • 6.4.11 Flipkart Internet Pvt. Ltd.
    • 6.4.12 ByteDance Ltd. (TikTok Shop)
    • 6.4.13 Coupang Inc.
    • 6.4.14 Otto Group
    • 6.4.15 Pinduoduo Inc.
    • 6.4.16 Etsy Inc.
    • 6.4.17 ASOS plc
    • 6.4.18 Best Buy Co. Inc.
    • 6.4.19 Inter IKEA Systems B.V.
    • 6.4.20 Wayfair Inc.
    • 6.4.21 Noon eCommerce Platform
    • 6.4.22 Jumia Technologies AG
    • 6.4.23 Konga Online Shopping Ltd.
    • 6.4.24 Lazada Group

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-Space and Unmet-Need Assessment
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Research Methodology Framework and Report Scope

Market Definitions and Key Coverage

Our study defines the global e-commerce market as the total value of goods and services purchased through internet-enabled transactions across business-to-consumer, business-to-business, and consumer-to-consumer models, measured at the point of payment authorization and converted to constant 2025 USD. Digital orders placed via websites, mobile apps, social-commerce feeds, voice assistants, and embedded APIs are captured, while subsequent logistics or payment-processing revenues are not.

Scope Exclusions: Gift card breakage, in-store "click-and-collect" payments settled offline, and the gross value of online advertising are excluded.

Segmentation Overview

  • By Business Model
    • B2C
    • B2B
  • By Device Type (B2C)
    • Smartphone / Mobile
    • Desktop and Laptop
    • Other Device Types
  • By Payment Method (B2C)
    • Credit / Debit Cards
    • Digital Wallets
    • BNPL
    • Other Payment Methods
  • By Product Category (B2C)
    • Beauty and Personal Care
    • Consumer Electronics
    • Fashion and Apparel
    • Food and Beverages
    • Furniture and Home
    • Toys, DIY and Media
    • Other Product Categories
  • By Geography
    • North America
      • United States
      • Canada
      • Mexico
    • Europe
      • Germany
      • United Kingdom
      • France
      • Spain
      • Italy
      • Netherlands
      • Russia
      • Rest of Europe
    • Asia Pacific
      • China
      • Japan
      • India
      • South Korea
      • Indonesia
      • Thailand
      • Malaysia
      • Rest of Asia Pacific
    • South America
      • Brazil
      • Argentina
      • Chile
      • Rest of South America
    • Middle East
      • United Arab Emirates
      • Saudi Arabia
      • Turkey
      • Israel
      • Rest of Middle East
    • Africa
      • South Africa
      • Nigeria
      • Kenya
      • Egypt
      • Rest of Africa

Detailed Research Methodology and Data Validation

Primary Research

Mordor analysts spoke with marketplace operators, payment gateways, 3PL managers, brand digital-commerce heads, and SME exporters across Asia, North America, Europe, and key frontier markets. These interviews validated conversion-rate assumptions, seasonality shifts, and the speed at which BNPL and live-commerce tools lift basket sizes.

Desk Research

We first mapped the demand pool using open datasets such as UNCTAD B2C e-commerce indexes, World Bank secure-server counts, U.S. Census retail e-commerce quarterly sales, Eurostat Digital Economy statistics, and national customs data on cross-border parcels. Company 10-Ks, investor decks, and large-scale household ICT surveys helped refine shopper penetration and average order value by region. Select paid resources, notably D&B Hoovers for merchant revenues and Dow Jones Factiva for deal news, filled critical gaps. This list is illustrative; many additional public and proprietary sources informed the evidence base.

Market-Sizing & Forecasting

A top-down construct scales country household consumption, enterprise procurement, and wholesale turnover, applying calibrated online-penetration ratios, cross-border shares, and channel mark-ups. Results are stress-tested through selective bottom-up checks of leading platform GMV and sampled ASP × unit volumes. Variables such as smartphone penetration, digital-wallet usage, logistics cost per drop, average return rate, and marketing cost of acquisition drive annual adjustments. A multivariate regression with lagged macro indicators plus scenario analysis (base, upside, downside) projects 2025-2030 values. Consensus ranges from expert calls guide the final scenario weighting. Gaps in sparse markets are bridged with regional analogs normalized by income and connectivity indexes.

Data Validation & Update Cycle

Outputs pass a two-step analyst review and variance screening against trade, tax, and payment volumes. Models refresh annually, and we trigger interim updates when material events occur, such as policy shifts, major platform mergers, or pandemic-scale shocks. A last-mile sense check is completed before each client delivery.

Why Our Global E-Commerce Baseline Commands Reliability

Published figures often diverge because firms apply different online-penetration cut-offs, include or omit B2B flows, and freeze exchange rates at varying dates.

Key gap drivers are the breadth of business models covered, currency translation cadence, and the treatment of GMV vs. net sales. Some publishers exclude industrial procurement or embed shipping fees, while others roll forward historical growth without surveying live-commerce uplift or fintech adoption trends.

Benchmark comparison

Market SizeAnonymized sourcePrimary gap driver
USD 31.22 Tn (2025) Mordor Intelligence
USD 29.46 Tn (2024) Global Consultancy AExcludes emerging live-commerce markets and applies 2023 average FX rates
USD 26.80 Tn (2024) Industry Association BB2C focus, omits supplier-side B2B transactions
USD 5.58 Tn (2022) Regional Consultancy CCovers retail goods only, no services or cross-border flows

These comparisons show that Mordor's disciplined scope, currency realignment to constant 2025 dollars, and annual shopper-behavior recalibration deliver a balanced, transparent baseline that decision-makers can trace back to clearly stated variables and repeatable steps.

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Key Questions Answered in the Report

How fast is the global e-commerce market expected to grow through 2031?

The e-commerce market is forecast to expand at a 16.46% CAGR, reaching USD 77.58 trillion by 2031.

Which region will lead growth over the next five years?

South America is projected to post the fastest regional CAGR at 18.12%, supported by Pix instant payments and expanded logistics capacity.

What is driving adoption of Buy Now Pay Later at checkout?

Regulatory clarity in the UK and U.S. has legitimized BNPL, enabling providers to process USD 350 billion in 2024 with default rates below 2%.

Why is B2B e-commerce gaining traction?

Enterprises want consumer-grade experiences and embedded credit terms, prompting B2B channels to grow at 17.43% CAGR through 2031.

How are platforms addressing cyber-security risks?

New EU rules mandate 24-hour breach reporting, pushing smaller merchants onto managed platforms that can absorb compliance and security costs.

Which device type commands the majority of online transactions?

Smartphones accounted for 72.67% of transactions in 2025 and will continue to dominate as biometric one-tap checkout becomes standard.

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