Enhancing Passenger Security Systems
The rapid growth of the industry has put airport operators under pressure to face essential challenges, such as increasing their capacity, optimizing their processes, diversifying their revenues, being part of the global passenger experience, and providing top security and cybersecurity measures. Airports recognize the need to move towards more efficient and less intrusive security to help them reduce the high cost of security implementation and to provide a hassle-free experience to travelers. In addition to redesigning facilities and providing additional training to improve security services, airports need to take an automated and proactive approach that makes passenger journeys faster and more comfortable, while taking the constantly evolving threat environment into account. Of course, this must be accomplished in a cost-efficient way to ensure that it does not add to the already excessive security costs. Advanced detection technologies, more efficient security procedures, and improved intelligence will involve close collaboration between airports, airlines, and national or regional governments to provide the best passenger experience that is also safe.
The advanced airport technologies market is expected to register a CAGR of 5.3% over the forecast period (2018-2023). Advanced technologies are being used in various airport systems, such as airport communications, digital signage systems, airport management systems, fire, security, and car parking systems.
Approximately 1.5 million commercial aviation passengers are screened in the United States each day for weapons and dangerous articles before boarding an airplane. The alarm-clearing search procedures employ either a hand-wand metal detector or a physical pat-down search. The technologies for detecting metallic objects are mature, and the way in which these technologies are implemented to ensure airport and air carrier security is familiar to travelers.
Rising Influx of Passengers in Airports
The rise in the number of passengers has proved that the airports are inefficient in dealing with the arising passenger problems. Situations such as crowded check-in counters, last minute gate changes, as well as service delays, create frustration among the passengers. These problems arise due to the lack of information as well as poor communication between the airline, airport, and passengers. Airports, in the present scenario, have become increasingly congested and it is vital that they have the right technology in place. Service disruptions, long check-in lines, and baggage issues are the three main areas of passenger discomfort. To tackle these challenges and improve the experience of the customer, airports worldwide are adopting newer technologies, such as self-check-in kiosks, that will help in revolutionizing the check-in process.
Furthermore, new technologies, such as face recognition systems, can be seen in various airports. Facial scanning systems have been installed at the international departure airports of Boston, Chicago, Houston, Atlanta, New York City, as well as Washington DC, with newer facial recognition systems coming to various airports in 2018. This technology takes the picture of the travelling passenger and the system scans the passenger’s face and matches it to the image stored in the biometric chip of the passenger’s electronic passport or against an airline passenger manifest. This system helps passengers to board their flights swiftly, thus avoiding manual passenger inspection. Furthermore, these systems will help in reducing the queues at check-in counters, while speeding up the airline boarding process. The facial recognition technology was first used for New York-based JetBlue Airways to inspect the passengers on the flight travelling from Boston (BOS) to Aruba (AUA). This technology helps in confirming the identity of the passenger in 2-3 minutes, thus saving the passenger from showing his original boarding pass. Furthermore, Miami International Airport (MIA) is the first international airport in the United States to adopt facial recognition. 100 Access500 e-kiosks have been set up at the Dubai International Airport (DXB). The systems contain facial recognition sensors, as well as biometric capturing devices, which shall help to identify passengers within 2-3 seconds.
Source: Mordor Intelligence Analysis
Key Developments in the Market:
February 2018: Analogic, an aviation security technology firm, has announced that they shall introduce their new checkpoint CT scanner at four airports across the globe by the end of July of 2018. The CT scanners developed by Analogic shall replace the aging technology systems used at airports.
September 2017: Honeywell Aerospace has announced a multi-year upgrade project at the Kuala Lampur International Airport, one of Asia’s major aviation hubs. The Honeywell system shall assist the Kuala Lampur International Airport in accommodating the increasing air traffic.
Major Players: Analogic, Cisco, DSG Systems AG, Hitachi Ltd, Honeywell Aerospace Systems GmbH, Matrix Systems, Raytheon Corporation, and Thales Group, among others.
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