Content Analytics Market Size and Share

Content Analytics Market (2025 - 2030)
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Content Analytics Market Analysis by Mordor Intelligence

The Content Analytics Market size is estimated at USD 8.54 billion in 2025, and is expected to reach USD 19.89 billion by 2030, at a CAGR of 18.40% during the forecast period (2025-2030). Accelerating cloud migration, rapid adoption of multimodal AI, and the convergence of vector search with semantic embedding technologies are reshaping how enterprises extract value from unstructured information. Public cloud deployments, real-time social listening, and large-language-model-powered “knowledge mining” pipelines are lowering entry barriers and encouraging experimentation. At the same time, demand is rising for hybrid architectures that balance data-sovereignty mandates with the scale advantages of hyperscale AI platforms. Intensifying competition among retail, media, and BFSI incumbents is pushing vendors toward verticalized solutions that promise faster time-to-value and measurable productivity gains. Together, these factors suggest that the content analytics market will keep outpacing broader enterprise-software spending through the forecast window.

Key Report Takeaways

  • By deployment type, public cloud led with 56.2% revenue share in 2024, while hybrid and multi-cloud posted the highest projected CAGR at 21.3% through 2030.
  • By application, social media analytics accounted for 33.6% of the content analytics market share in 2024, whereas speech and audio analytics are set to expand at a 20.5% CAGR to 2030.
  • By end-user industry, retail and consumer goods held 26.4% of 2024 revenue, while media and entertainment is on track for the fastest 20.4% CAGR.
  • By organisation size, large enterprises commanded 63.2% of 2024 spending, yet small and medium enterprises are forecast to grow at 22.5% CAGR as cloud-native offerings mature.
  • By content type, text maintained 41.2% processing volume in 2024, but multimodal analytics is accelerating at 20.8% CAGR.
  • By geography, North America retained a 38.1% share in 2024; Asia-Pacific is the fastest-growing region with a 21.7% CAGR.

Segment Analysis

By Deployment Type: Hybrid Strategies Balance Control and Scale

Public-cloud services captured 56.2% revenue in 2024 as enterprises sought frictionless access to transformer-class models. This share underscores the cost-efficiency and elasticity advantages that cloud hyperscalers continue to refine. The content analytics market size for public-cloud workloads is projected to climb steeply on the back of managed feature stores, model hubs, and enterprise prompts libraries. Hybrid and multi-cloud deployments are on a 21.3% CAGR trajectory because firms must reconcile latency-sensitive use cases with data-residency statutes. In regulated sectors, on-premise appliances remain indispensable for workloads requiring deterministic throughput or sovereign control.

Enterprises increasingly position vector indexes at the edge while offloading heavy embedding generation to cloud GPUs, achieving policy compliance without sacrificing insight depth. Vendors now bundle observability dashboards that score pipeline health across private and public endpoints, a trend that strengthens the content analytics market’s resilience to single-provider outages.

Content Analytics Market
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Note: Segment shares of all individual segments available upon report purchase

By Application: Speech Analytics Accelerates

Social media monitoring retained a 33.6% share in 2024, reflecting mature adoption of brand-listening suites and influencer tracking modules. Yet contact-center automation, real-time transcription, and voice biometrics are pushing speech and audio analytics toward a 20.5% CAGR, the fastest among tracked segments. The content analytics market size for speech-centric tools is scaling as voice assistants proliferate across banking, travel, and healthcare kiosks. High-quality automatic speech recognition feeds multi-modal dashboards where tone, sentiment, and intent scores guide agent coaching or trigger escalation workflows.

Text analytics remains essential for contractual review and compliance flagging, while video-centric pipelines serve loss-prevention and streaming-content optimisation. Convergence is gaining speed as social-video clips, call-center transcriptions, and user-posted images are routed into the same model garden. The industry narrative, therefore, shifts away from siloed products toward cohesive experience engines, reinforcing long-term growth prospects for the content analytics market.

By End-user Industry: Media and Entertainment Narrows the Gap

Retail and consumer goods accounted for 26.4% of expenditure in 2024 because personalization engines and shelf-level monitoring deliver measurable revenue uplift. However, automated storyboarding, talent-matching, and trailer optimisation set the stage for media and entertainment to advance at a 20.4% CAGR. Competitive pressures to reduce production cycles have sparked aggressive experimentation with script-to-screen AI workflows, positioning studios and streamers as major downstream consumers in the content analytics market.

Other sectors remain active adopters. BFSI institutions employ graph-based fraud alerting that builds on transactional embeddings, while healthcare pairs diagnostic imaging with clinical notes to enhance evidence-based care. Oil and gas firms deploy generative AI for well-integrity documentation, proving that domain-trained models can unlock niche operational efficiency. These patterns validate cross-industry breadth within the content analytics industry, even though spend concentration still skews toward sectors with direct consumer engagement.

By Organisation Size: SMEs Adopt Cloud-Native Suites

Large enterprises held 63.2% market revenue in 2024 because they can fund multi-year roadmaps that integrate analytics with ERP and CRM backbones. They also command the data volume that lucrative insight engines require. Small and medium enterprises, however, are forecast to grow usage at 22.5% CAGR as turnkey SaaS packages abstract model orchestration, governance, and continuous-integration complexity. This democratisation ensures that competitive advantage no longer depends on owning clusters of GPUs, a change that broadens the addressable base for vendors across the content analytics market.

Vendors cater to SMEs with vertical starter kits—out-of-box sentiment analysis for hospitality, micro-influencer scouting for consumer brands, or case-law summarisation for boutique legal practices. Subscription pricing, pay-per-document tiers, and low-code integration blueprints reduce initial commitment. The resulting ecosystem effect funnels fresh data back into shared embeddings stores, enriching the benchmarks that power next-generation releases.

Content Analytics Market
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By Content Type: Multimodal Workflows Reshape Foundations

Text accounted for 41.2% processing throughput in 2024, benefiting from mature NLP toolchains and enterprise familiarity. Multimodal and composite analysis, however, is surging at a 20.8% CAGR as users expect coherent answers spanning chat transcripts, product images, and support videos. Inside the content analytics market, teams now route heterogeneous payloads to unified embedding layers that preserve cross-modal context.

Image pipelines leverage CLIP-style encoders for visual similarity, while audio segments feed diarisation models that stitch speaker changes to event metadata. Video frames undergo object detection, then are linked to sentiment tags extracted from concurrent comments. This context blending produces richer downstream dashboards and creates new IP in prompt-template libraries. Forward-leaning adopters thus position multimodal capacity as a prerequisite for AI maturity assessments, amplifying growth across the content analytics market.

Geography Analysis

North America held 38.1% revenue share in 2024 because early cloud adoption produced mature data-science talent pools and extensive third-party marketplace ecosystems. Major providers like AWS drove double-digit percentage growth by bundling advanced vector search primitives into serverless databases, raising the entry barrier for regional challengers. Technology buyers benefit from a stable regulatory backdrop, although impending European ESG-reporting mandates already affect thousands of US multinationals that must align disclosure pipelines accordingly. [4]Elena Cristofori, “How U.S. Companies Should Prepare for European CSRD Rules,” NTT DATA, nttdata.com The region’s spend mix spans financial services, health-tech, and direct-to-consumer retail, ensuring diversified momentum for the content analytics market.

Asia-Pacific is the fastest-growing territory, expected to clock a 21.7% CAGR through 2030. Government-backed infrastructure projects, including Hong Kong’s 3,000-petaflops supercomputing centre and India’s USD 1.3 billion compute strategy, provision the GPU density required for multimodal and large-language model workloads. Social-media penetration across WeChat, LINE, and Douyin ensures abundant vernacular data that accelerates fine-tuning cycles. Regional cloud providers are racing to deliver sovereign AI zones to meet localisation rules, a move likely to preserve high services revenue inside domestic value chains.

Europe advances steadily despite fragmented privacy regimes. Seventy-five percent of professionals cite regulation as their biggest AI hurdle, yet the region leads in privacy-preserving analytics such as federated learning. Automotive, industrial, and energy sectors align with academic labs to commercialise lightweight multimodal models that run on embedded hardware, reinforcing manufacturing competitiveness. Private investment still trails North American and Chinese levels, motivating policy debate on strategic AI autonomy.

Middle East and Africa show emerging momentum in public-sector digitalisation and fintech. Limited local GPU availability has spurred interest in edge accelerators that minimise data egress. Latin America mirrors this trend, with retail payment disruptors and urban-safety agencies embracing SaaS voice analytics. Although smaller in absolute terms, these regions contribute incremental demand that diversifies vendor revenue streams and mitigates geographic concentration risk in the global content analytics market.

Content Analytics Market
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Competitive Landscape

Market concentration remains moderate as platform hyperscalers, established enterprise-software vendors, and specialist boutiques jostle for share. AWS, Microsoft, and Google embed multimodal embedding layers into storage, workflow, and BI products, leveraging scale to bundle data residency, billing, and compliance into single contracts. Anthropic’s collaboration with Amazon Q Connect illustrates how tightly integrated LLMs reduce agent handling time by 10-15%. Such efficiency gains widen the moat for cloud incumbents.

Specialist vendors differentiate on vertical depth. SLB developed generative AI blueprints for well-integrity documentation, reducing investigation duration for oilfield engineers. Palantir pushes configurable ontology layers that appeal to defence and health agencies that need granular access controls. Smaller players focus on focal use-cases such as toxic-speech detection or AI code review, then partner with hyperscalers for distribution. Intellectual-property filings in vector compression and bias mitigation signal that patents will play a larger role in safeguarding margins as commoditisation accelerates.

Channel alliances matter because buyers prefer integrated stacks. Applied Industrial Technologies’ acquisition of IRIS Factory Automation strengthens process-automation portfolios that feed analytics engines with shop-floor images. Retail brands Oh Polly and AllSaints selected Algolia and Dixa, respectively, to modernise digital experiences, showcasing demand for composable front-end intelligence that plugs into existing ERP foundations.

Future competition will intensify around edge deployments, regulatory tech, and carbon-efficient inference. The influx of open-source multimodal models lowers barriers for challengers, while capital-intensive inference clusters sustain entry hurdles. As a result, incumbents with strong channel reach and proprietary usage telemetry possess a defensible advantage, though niche innovators will continue to disrupt single-function categories within the content analytics market.

Content Analytics Industry Leaders

  1. Adobe Inc.

  2. Alphabet Inc. (Google Cloud)

  3. Amazon Web Services, Inc.

  4. Apache Software Foundation (OpenSearch)

  5. Apple Inc. (Apple Analytics)

  6. *Disclaimer: Major Players sorted in no particular order
Content Analytics Market Concentration
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Recent Industry Developments

  • June 2025: Hong Kong confirmed a second AI supercomputing centre to complement the 3,000-petaflops Cyberport facility, reinforcing regional AI capacity.
  • June 2025: Amazon posted Q1 2025 AWS revenue of USD 33.5 billion, up 17% year on year, driven by analytics demand, though free cash flow slipped amid rising AI capex.
  • June 2025: Palo Alto Networks recorded USD 2.29 billion Q2 2025 revenue with a 15% increase and highlighted plans to hit USD 15 billion ARR by 2030 through AI-centric security.
  • June 2025: Serverworks launched a generative-AI proof-of-concept for Japanese call centres, featuring auto-summarisation and advanced document search.
  • June 2025: Oh Polly deployed Algolia AI search, improving e-commerce conversions via personalised discovery.
  • June 2025: AllSaints rolled out Dixa’s customer-experience suite and partnered with NewStore for unified commerce.
  • May 2025: Applied Industrial Technologies acquired IRIS Factory Automation, reporting USD 1.2 billion net sales and expanding process-automation reach.
  • April 2025: Google Cloud demonstrated CodeRabbit AI code review on Cloud Run, showcasing serverless scalability for continuous delivery pipelines.

Table of Contents for Content Analytics Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Exponential growth of unstructured enterprise data
    • 4.2.2 Surging adoption of cloud-based analytics platforms
    • 4.2.3 Real-time social media listening for brand reputation
    • 4.2.4 Vector search and semantic embedding unlock deeper insights
    • 4.2.5 Multimodal (text-image-video) analytics in GenAI workflows
    • 4.2.6 e-Discovery compliance pressures in regulated industries
  • 4.3 Market Restraints
    • 4.3.1 Shortage of data-literate workforce and change management gaps
    • 4.3.2 Escalating data-privacy/sovereignty regulations
    • 4.3.3 High energy and carbon footprint of large-scale AI pipelines
    • 4.3.4 Fragmentation of content formats and lack of standardisation
  • 4.4 Industry Value Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Industry Attractiveness – Porter’s Five Forces Analysis
    • 4.7.1 Threat of New Entrants
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Bargaining Power of Suppliers
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry
  • 4.8 Impact of Macroeconomic Factors on the Market

5. MARKET SIZE AND GROWTH FORECASTS (VALUES)

  • 5.1 By Deployment Type
    • 5.1.1 On-Premise
    • 5.1.2 Public Cloud
    • 5.1.3 Hybrid/Multi-Cloud
  • 5.2 By Application
    • 5.2.1 Text Analytics
    • 5.2.2 Video Analytics
    • 5.2.3 Social Media Analytics
    • 5.2.4 Speech/Audio Analytics
    • 5.2.5 Web and Document Analytics
  • 5.3 By End-user Industry
    • 5.3.1 BFSI
    • 5.3.2 Healthcare and Life Sciences
    • 5.3.3 Retail and Consumer Goods
    • 5.3.4 IT and Telecom
    • 5.3.5 Manufacturing
    • 5.3.6 Government and Public Sector
    • 5.3.7 Media and Entertainment
    • 5.3.8 Other End-user Industries
  • 5.4 By Organisation Size
    • 5.4.1 Large Enterprises
    • 5.4.2 Small and Medium-sized Enterprises (SMEs)
  • 5.5 By Content Type
    • 5.5.1 Text
    • 5.5.2 Image
    • 5.5.3 Audio
    • 5.5.4 Video
    • 5.5.5 Multimodal/Composite
  • 5.6 By Geography
    • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
    • 5.6.2 South America
    • 5.6.2.1 Brazil
    • 5.6.2.2 Argentina
    • 5.6.2.3 Chile
    • 5.6.2.4 Rest of South America
    • 5.6.3 Europe
    • 5.6.3.1 Germany
    • 5.6.3.2 United Kingdom
    • 5.6.3.3 France
    • 5.6.3.4 Italy
    • 5.6.3.5 Spain
    • 5.6.3.6 Russia
    • 5.6.3.7 Rest of Europe
    • 5.6.4 Asia-Pacific
    • 5.6.4.1 China
    • 5.6.4.2 India
    • 5.6.4.3 Japan
    • 5.6.4.4 South Korea
    • 5.6.4.5 Singapore
    • 5.6.4.6 Malaysia
    • 5.6.4.7 Australia
    • 5.6.4.8 Rest of Asia-Pacific
    • 5.6.5 Middle East and Africa
    • 5.6.5.1 Middle East
    • 5.6.5.1.1 United Arab Emirates
    • 5.6.5.1.2 Saudi Arabia
    • 5.6.5.1.3 Turkey
    • 5.6.5.1.4 Rest of Middle East
    • 5.6.5.2 Africa
    • 5.6.5.2.1 South Africa
    • 5.6.5.2.2 Nigeria
    • 5.6.5.2.3 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Adobe Inc.
    • 6.4.2 Alphabet Inc. (Google Cloud)
    • 6.4.3 Amazon Web Services, Inc.
    • 6.4.4 Apache Software Foundation (OpenSearch)
    • 6.4.5 Apple Inc. (Apple Analytics)
    • 6.4.6 Bazaarvoice, Inc.
    • 6.4.7 Cision Ltd. (Brandwatch)
    • 6.4.8 Clarabridge, Inc. (a Qualtrics company)
    • 6.4.9 ContentSquare S.A.S.
    • 6.4.10 Databricks, Inc.
    • 6.4.11 Hootsuite Inc.
    • 6.4.12 IBM Corporation
    • 6.4.13 Meltwater B.V.
    • 6.4.14 Microsoft Corporation
    • 6.4.15 NetBase Quid, Inc.
    • 6.4.16 NICE Ltd.
    • 6.4.17 OpenText Corporation
    • 6.4.18 Oracle Corporation
    • 6.4.19 Palantir Technologies Inc.
    • 6.4.20 SAS Institute Inc.
    • 6.4.21 Sprinklr, Inc.
    • 6.4.22 Talkwalker S.A.
    • 6.4.23 Teradata Corporation
    • 6.4.24 TIBCO Software Inc.
    • 6.4.25 Verint Systems Inc.

7. MARKET OPPORTUNITIES AND FUTURE TRENDS

  • 7.1 White-Space and Unmet-Need Assessment

Research Methodology Framework and Report Scope

Market Definitions and Key Coverage

According to Mordor Intelligence, the content analytics market includes all software platforms and managed services that ingest digital text, image, audio, or video assets, apply natural-language processing or computer-vision algorithms, and return actionable insights for marketing, compliance, customer experience, or product decisions. Analytics functions bundled inside creative authoring suites are counted only when sold as discrete modules; generic business intelligence, manual tagging, and pure storage tools are excluded.

Scope exclusion: Stand-alone data warehouses or human-only transcription services are outside this study.

Segmentation Overview

  • By Deployment Type
    • On-Premise
    • Public Cloud
    • Hybrid/Multi-Cloud
  • By Application
    • Text Analytics
    • Video Analytics
    • Social Media Analytics
    • Speech/Audio Analytics
    • Web and Document Analytics
  • By End-user Industry
    • BFSI
    • Healthcare and Life Sciences
    • Retail and Consumer Goods
    • IT and Telecom
    • Manufacturing
    • Government and Public Sector
    • Media and Entertainment
    • Other End-user Industries
  • By Organisation Size
    • Large Enterprises
    • Small and Medium-sized Enterprises (SMEs)
  • By Content Type
    • Text
    • Image
    • Audio
    • Video
    • Multimodal/Composite
  • By Geography
    • North America
      • United States
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Chile
      • Rest of South America
    • Europe
      • Germany
      • United Kingdom
      • France
      • Italy
      • Spain
      • Russia
      • Rest of Europe
    • Asia-Pacific
      • China
      • India
      • Japan
      • South Korea
      • Singapore
      • Malaysia
      • Australia
      • Rest of Asia-Pacific
    • Middle East and Africa
      • Middle East
        • United Arab Emirates
        • Saudi Arabia
        • Turkey
        • Rest of Middle East
      • Africa
        • South Africa
        • Nigeria
        • Rest of Africa

Detailed Research Methodology and Data Validation

Primary Research

Mordor analysts interviewed product managers at cloud-native analytics vendors, digital marketing leads in retail and BFSI, and system integrator partners across North America, Europe, and Asia Pacific. Their inputs clarified average selling prices, freemium-to-paid conversion rates, and regional deployment preferences, which helped us validate secondary estimates and fine-tune growth assumptions.

Desk Research

We began with open datasets that track the raw drivers of content volume, international web traffic from ITU, social media user counts from DataReportal, and enterprise cloud spend from the U.S. Bureau of Economic Analysis. We then complemented them with patent trends from Questel and shipment-level SaaS listings scraped through Volza. Company filings, investor decks, and trade association papers such as IAB's measurement benchmarks provided price bands and vertical adoption clues. These sources establish baselines that frame our subsequent model; the list is illustrative, not exhaustive.

Market-Sizing & Forecasting

The model starts with a top-down reconstruction that scales global enterprise software outlays by the share allocated to unstructured content insight tools, then adjusts for penetration into addressable industries. Results are cross-checked through selective bottom-up supplier roll-ups and channel checks on cloud marketplace billings. Key variables include: (1) monthly active social media users, indicating analysis workloads; (2) cost per thousand API calls for text and vision services, shaping revenue; (3) share of enterprises pursuing omnichannel personalization, signaling demand intensity. Multivariate regression paired with scenario analysis projects these inputs to 2030 while capturing economic cycles. Data gaps, for instance in private vendor revenue splits, are bridged using anonymized survey medians that are re-vetted during peer review.

Data Validation & Update Cycle

Before sign-off, outputs pass three rounds of variance and anomaly screening, followed by a senior analyst review. We refresh every twelve months and issue interim pulses whenever material events, large funding rounds, regulatory shifts, or major product sunsets alter market structure. Clients therefore receive the latest validated view.

Why Mordor's Content Analytics Baseline Commands Trusted Decision Making

Published figures usually diverge because firms pick dissimilar scopes, pricing ladders, and refresh cadences. Our disciplined selection of functional boundaries and annually updated variables narrows that gap.

Benchmark comparison

Market Size Anonymized source Primary gap driver
USD 8.54 B (2025) Mordor Intelligence -
USD 11.16 B (2025) Global Consultancy A Bundles digital asset management and professional services revenue, inflating totals
USD 11.03 B (2025) Industry Association B Relies on vendor reported surveys without churn adjustment; counts generative AI creators as analytics

The comparison shows that once overlapping adjacent solutions and unvalidated self-reports are stripped away, Mordor's carefully bounded, regularly refreshed baseline offers a balanced and reproducible foundation for strategic planning.

Key Questions Answered in the Report

What is the current size of the content analytics market?

The market stands at USD 8.54 billion in 2025 and is projected to reach USD 19.89 billion by 2030, reflecting an 18.4% CAGR.

Which deployment model is expanding fastest?

Hybrid and multi-cloud configurations are advancing at a 21.3% CAGR as firms balance data-sovereignty mandates with hyperscale AI capacity.

Which application shows the highest growth momentum?

Speech and audio analytics lead with a 20.5% CAGR, fueled by contact-center automation and voice-enabled customer service.

Which region is poised for the quickest expansion?

Asia-Pacific is projected to grow at a 21.7% CAGR through 2030, supported by large-scale AI infrastructure investments.

What is the main driver behind enterprise adoption of content analytics?

The explosive rise of unstructured data—estimated to hit 80% of 175 zettabytes in 2025—demands vector-based semantic processing for actionable insight.

How are small and medium enterprises benefiting from content analytics?

SMEs are adopting cloud-native suites at a 22.5% CAGR, gaining enterprise-grade AI capabilities without heavy capital outlays.

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