Asia Pacific Service Robots Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028)

Asia Pacific service robotics market is segmented by Type (Professional Robots, Personal Robots), Application (Military and Defense, Agriculture, Construction, and Mining, Transportation and Logistics, Healthcare, Government), and Country.

APAC Service Robots Market Size

APAC Service Robit
Study Period: 2018 - 2028
CAGR: 46.4 %

Major Players


*Disclaimer: Major Players sorted in no particular order


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APAC Service Robots Market Analysis

The Asia-Pacific Service Robots Market is expected to register a CAGR of 46.4% during the forecast period (2020 - 2025).The demand and consumption for service robots are expected to increase in the region, owing to the rapid development of robotic systems by the Chinese and Japanese companies. Asian institutions and companies are gaining high financial and regulatory support from governments to add these technologies in personal and professional applications.

  • The presence of various personal service robot manufacturers in Asia contributes to the growth of the market. These models are adopted in domestic tasks, such as vacuum and floor cleaning. Additionally, the easy and cheap availability of raw materials in the region has increased the robot manufacturing activities in the region.
  • The Chinese government has ambitious plans for the country’s robotics industry. The government has listed the robotics industry, along with AI and automation, as one of the priority sectors for high-end development to push forward the transformation and upgradation of the manufacturing industry.
  • In fiscal 2021, Japan's Air Self-Defense Force would deploy the U.S.-made Global Hawk unmanned aerial vehicle, creating a special unit to handle the drone, which can stay airborne for long periods. Moreover, in 2018, China's military spending amounted to an estimated USD 250 billion. Hence such developments are expected to create opportunities for service robotics in the defense industry.
  • Governments in many developing countries, especially in Asia-Pacific, are implementing initiatives to improve their healthcare infrastructure. This will encourage medical facilities in these countries to replace traditional open surgeries with laparoscopic procedures. For instance, medical facilities in Japan have already commenced replacing conventional open surgeries with minimally invasive techniques, single-incision procedures, and robot-assisted surgeries.
  • The significant outbreak of the COVID-19 pandemic has boosted the market for service robots, as most of the enterprises, hospitals, and other institutions believe that robotic interaction could facilitate more socially distanced models of operation, to enable a safer and faster reopening and recovery of some hotels impacted by the COVID-19 outbreak.

APAC Service Robots Industry Segmentation

As per the International Organization for Standardization, a service robot performs useful tasks for humans or equipment, excluding industrial automation applications. Professional service robots are completely different in form and function, as compared to industrial robots. These service robots automate time-consuming, menial, or repetitive tasks, thereby, allowing human workers to achieve more intellectual functions. On the other hand, personal service robots are consumer-facing robots for automating tasks, mostly within the home. This could include things, such as autonomous vacuum cleaners or window cleaners.

Professional Robots
Logistic systems
Medical robots
Powered Human Exoskeletons
Public relation robots
Personal Robots
Elderly and Handicap Assistance
Military and Defense
Agriculture, Construction, and Mining
Transportation and Logistics
Other Applications
South Korea
Rest of Asia Pacific

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APAC Service Robots Market Trends

This section covers the major market trends shaping the APAC Service Robots Market according to our research experts:

Logistic Systems is Expected to Witness Significant Growth Rate

  • Autonomous guided (AGV) vehicles in manufacturing and non-manufacturing environments, cargo handling, outdoor logistics, and personal transportation (AGV for persons), among others, are some of the major service robots considered in the scope.
  • The demand for service robots in the logistics industry is on the rise, owing to the growing e-commerce sector, followed by industries' increasing efforts to reduce the labor cost and optimize the processing speed.
  • Robots have been paving their way into the logistics industry and warehouses for material handling. The advent of technologies such as AGV and automation has been aiding their growth.
  • The primary application of logistics service robots is mobile AGVs in warehouses and storage facilities to transport goods. For instance, Singapore Technologies Engineering developed robots that can operate in warehouses, factories, and other spaces, in the logistics sector.
  • The five machines developed by the company, collectively known as STrobo, consist of pallet trucks and stackers, tow tractors, forklifts, and trucks that can operate in very narrow aisles, all suited to perform repetitive material handling tasks.
  • In December 2019, Logistics and supply chain technology startup Plus Automation won its first robotics-as-a-service contract with Jun Co, a Japanese company with diversified interests, including fashion, food, and fitness products.
  • The company was jointly established in June 2019 and is 60% owned by Mitsui, a Japanese conglomerate, and GLP Japan, one of the largest Japanese logistics companies and has real estate and other interests. The contract between Plus and Jun consists of a standard annual subscription and the option to add robots when cargo volumes increase, making it a highly convenient service package.
Asia Pacific Service 1.png

China to have a Dominant Market Share

  • China is anticipated to hold a prominent share for service robots in the region. According to the Chinese Institute of Electronics, China's service robot market accounts for more than a quarter of the global market and is expected to exceed USD 4 billion in 2020. The institute's research shows that the global robot market in 2019 was around USD 29.41 billion, among which service robot accounted for USD 9.46 billion, a Y-o-Y increase of 14.1%.
  • The Chinese government has ambitious plans for the country's robotics industry. The government has listed the robotics industry and AI and automation as one of the priority sectors for high-end development to push forward the transformation and upgradation of the manufacturing industry.
  • Unmanned and automated restaurants are starting to emerge in China. Chinese online retailer JD opened its first "JD X future" restaurant in Tianjin in November 2019 and plans to open 1,000 more by 2020. The restaurant is fully staffed by robots that take orders, serve food, and prepare meals, managed by a central AI system.
  • In July 2020, Chinese e-commerce giant Alibaba opened its automated restaurant, called "Robot.he," inside its Hema supermarket. It plans to expand overseas. Popular hot-pot restaurant chain Haidilao equipped a Beijing branch with robotic arms in their cold rooms and transportation robots.
  • In September 2020, The robot barista was launched by Chinese robotics maker OrionStar in Beijing. The Chinese firm and other industry experts are expecting demand for service robots like the coffee maker to rise in the aftermath of the COVID-19 pandemic as businesses look to automation to reduce the risk of transmission of the virus and workforce costs.
  • The company, which has deployed some 11,000 robots across China as of May 2020, expects service robots to grow mainly in the next three to five years as a result of the pandemic and rising labor costs in the country.
Service Robot 2.png

APAC Service Robots Industry Overview

The Asia Pacific Service Robots in moderately fragmented with a large number of companies supplying Robots in the market and few have a small market share. The companies enter into strategic partnership and develop new technologies in order to maintain their market share.

  • December 2019 - OOCL Logistics launched AI-equipped "EVE" robot in Ebaraki, Japan. The newly developed amrt warehouse is located in the north-east of Tokyo and will act as a major lostics hub for OOCL Logistics (Japan) Ltd. 
  • Oct 2019- UBTECH Robotics announced its Holiday 2019 lineup of two new robot building kits for kids, which includes JIMU Robot Mythical Series: FireBot Kit and JIMU Robot Competitive Series: ChampBot Kit.

APAC Service Robots Market Leaders

  1. Hyundai Robotics 

  2. LG Electronics Inc.

  3. Hanwha Corporation 

  4. UBTECH Robotics Inc. 

  5. Milagrow HumanTech

*Disclaimer: Major Players sorted in no particular order

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APAC Service Robots Market Report - Table of Contents


    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Consumers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Intensity of Competitive Rivalry

      5. 4.2.5 Threat of Substitutes

    3. 4.3 Market Drivers

      1. 4.3.1 Increasing Demand for Automated Solutions from Dynamic Industries and Robot Innovations

      2. 4.3.2 Increased Demand for Professional Robots in Healthcare

    4. 4.4 Market Restraints

      1. 4.4.1 High Cost of Installation

    5. 4.5 Assessment of the impact of COVID-19 on the industry


    1. 5.1 Type

      1. 5.1.1 Professional Robots

        1. Logistic systems

        2. Medical robots

        3. Powered Human Exoskeletons

        4. Public relation robots

      2. 5.1.2 Personal Robots

        1. Domestic

        2. Entertainment

        3. Elderly and Handicap Assistance

    2. 5.2 Application

      1. 5.2.1 Military and Defense

      2. 5.2.2 Agriculture, Construction, and Mining

      3. 5.2.3 Transportation and Logistics

      4. 5.2.4 Healthcare

      5. 5.2.5 Government

      6. 5.2.6 Other Applications

    3. 5.3 Country

      1. 5.3.1 China

      2. 5.3.2 India

      3. 5.3.3 Japan

      4. 5.3.4 South Korea

      5. 5.3.5 Rest of Asia Pacific


    1. 6.1 Company Profiles*

      1. 6.1.1 Hyundai Robotics 

      2. 6.1.2 LG Electronics Inc.

      3. 6.1.3 Hanwha Corporation 

      4. 6.1.4 Shandong Guoxing Intelligent Technology Co. Ltd

      5. 6.1.5 Machine Development Technology Co. Ltd

      6. 6.1.6 Inbot Technology Ltd

      7. 6.1.7 UBTECH Robotics Inc

      8. 6.1.8 Milagrow HumanTech

      9. 6.1.9 Robosoft Technologies Private Limited

      10. 6.1.10 Omron Corporation

      11. 6.1.11 SoftBank Corp. 

      12. 6.1.12 AiTreat

      13. 6.1.13 Fuji Robotics 

      14. 6.1.14 SIASUN Robot & Automation Co. Ltd

      15. 6.1.15 Minirobot

      16. 6.1.16 Aubot Pty Ltd

      17. 6.1.17 Robomation

      18. 6.1.18 FBR Ltd

      19. 6.1.19 CtrlWorks Pte Ltd

      20. 6.1.20 Yukai Engineering Inc. 

      21. 6.1.21 ZMP INC. 

      22. 6.1.22 Rainbow Robotics Co. Ltd

      23. 6.1.23 Transbotics Corporation

      24. 6.1.24 Ecovacs Robotics Co. Ltd

      25. 6.1.25 iRobot Corporation 



**Subject to Availability
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APAC Service Robots Market Research FAQs

The APAC Service Robots Market is studied from 2018 - 2028.

The APAC Service Robots Market is growing at a CAGR of 46.4% over the next 5 years.

Hyundai Robotics , LG Electronics Inc., Hanwha Corporation , UBTECH Robotics Inc. , Milagrow HumanTech are the major companies operating in APAC Service Robots Market.

APAC Service Robots Industry Report

Statistics for the 2023 APAC Service Robots market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. APAC Service Robots analysis includes a market forecast outlook to 2028 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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