ASEAN Domestic Courier Market Size and Share

ASEAN Domestic Courier Market (2025 - 2030)

ASEAN Domestic Courier Market Analysis by Mordor Intelligence

The ASEAN domestic courier market size is valued at USD 10.68 billion in 2025 and is projected to reach USD 14.95 billion by 2030, expanding at a 6.96% CAGR during 2025-2030. Digital commerce scale-up, sustained intra-regional trade, and technology-enabled delivery networks propel revenue, while persistent price competition keeps operators focused on efficiency gains. Express delivery adoption accelerates as platforms promise same-day fulfillment, yet standard services remain essential for budget-sensitive shoppers. Cross-border merchandise from China reshapes parcel composition and pushes couriers to integrate customs-clearing capabilities. Government-led road, port, and 5G upgrades improve network density, but infrastructure gaps outside tier-one cities continue to inflate last-mile costs. Competitive intensity centers on scale, automation, and fleet electrification as companies look to defend margins while meeting rising service expectations.

Key Report Takeaways

  • By speed of delivery, non-express held 71.91% of the ASEAN domestic courier market share in 2024, whereas express is forecast to grow at a 7.84% CAGR between 2025-2030.
  • By shipment weight, lightweight parcels accounted for 69.77% of the ASEAN domestic courier market size in 2024, while heavyweight parcels are poised to advance at a 7.03% CAGR between 2025-2030.
  • By end user industry, e-commerce led with 35.49% revenue share in 2024; healthcare is projected to expand at a 7.31% CAGR over 2025-2030.
  • By model, the business-to-consumer (B2C) segment commanded 50.59% of the revenue share in 2024, as the consumer-to-consumer (C2C) segment is expected to record the fastest 6.98% CAGR between 2025-2030.
  • By country, Indonesia captured 46.66% revenue share in 2024, while Vietnam is expected to log the highest 7.51% CAGR between 2025-2030.

Segment Analysis

By End User Industry: Healthcare Emerges as High-Growth Specialist Segment

E-commerce remained the top revenue generator, driving 35.49% of the ASEAN domestic courier market size in 2024. Market leaders integrate last-mile APIs directly into seller dashboards, enabling real-time label creation and pickup booking. Dynamic discount programs incentivize merchants to consolidate shipments, improving load factors. Continuous urban population growth and high smartphone usage sustain volume momentum.

Healthcare, though smaller, is projected to expand fastest at 7.31% CAGR between 2025-2030 on the back of pharmaceutical cold-chain demand and direct-to-patient models. DHL earmarked EUR 500 million for Asia-Pacific life-sciences logistics, underscoring the margin upside of temperature-controlled capacity. Compliance requirements such as GDP (Good Distribution Practice) certifications raise barriers to entry, allowing incumbents to price at premium levels. Manufacturing continues to generate industrial-courier needs, especially as ASEAN participates deeper in regional value chains for electronics and automotive. BFSI uses couriers for secure document movement and debit-card distribution, but digitalization moderates volume growth compared to other verticals.

ASEAN Domestic Courier Market: Market Share by End User Industry

Note: Segment shares of all individual segments available upon report purchase

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By Speed of Delivery: Express Gains Momentum Amid Cost-Sensitive Non-Express Base

Express services generated a 28.09% slice of the ASEAN domestic courier market size in 2024 and are projected to post a 7.84% CAGR between 2025-2030. Higher-priced same-day options attract platform subsidies that bundle shipping into promotional campaigns, reinforcing demand. Operators invest in automated sorters capable of processing 30,000 parcels per hour, cutting hub dwell times and trimming delivery windows. Network models shift toward cross-dock micro hubs located within 15 kilometers of core consumption clusters, shortening stem mileage. Customer satisfaction scores improve when estimated delivery windows narrow to two-hour blocks, boosting platform conversion rates.

Non-Express delivery retains a dominant 71.91% share in 2024 because price-sensitive shoppers still choose economy options for non-urgent items. Couriers rely on multi-day line-haul loops utilizing hybrid road-rail solutions to maximize capacity. Retailers push bulky consumer-durable shipments through economy lanes because delivery speed contributes less to purchase decisions compared to price. Nevertheless, service expectations continue to rise, and several operators embed transit-time guarantees even on standard tiers to preserve competitiveness. As e-commerce adoption deepens, average parcel weight inches upward, blurring the traditional Express versus Non-Express split and encouraging hybrid offerings that price on size and urgency.

By Shipment Weight: Light Parcels Dominate While Heavy Parcels Accelerate

Light parcels represented 69.77% of the ASEAN domestic courier market share in 2024, capturing most fashion, beauty, and small electronics orders. Automation favors this segment; high-speed sorters can handle uniform packages with minimal manual touchpoints. Low weight also enables electric two-wheelers to cover dense urban drops without range anxiety. Efficient handling keeps per-item fees low, sustaining affordability for casual sellers in C2C channels.

Heavy parcels above 10 kilograms are forecast to record a 7.03% CAGR between 2025-2030 as near-shoring relocates regional manufacturing. Automotive components, white goods, and machine parts flow between newly established industrial parks in Thailand, Vietnam, and Indonesia. Couriers diversify into palletized freight and value-added warehouse services, bridging the gap between small-parcel couriers and traditional freight forwarders. Specialized depots equipped with forklifts, dock-levelers, and climate controls allow safe handling of bulky or sensitive cargo. Medium weight parcels continue to fill the middle band, often linked to B2B office-supply replenishment, but growth lags as shippers upsize or downsize toward the more cost-efficient extremes.

ASEAN Domestic Courier Market: Market Share by Shipment Weight

Note: Segment shares of all individual segments available upon report purchase

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By Model: C2C Rapidly Expands Within B2C-Dominated Landscape

The B2C model held 50.59% of the ASEAN domestic courier market share in 2024, benefiting from massive platform ecosystems that aggregate seller volumes. Couriers negotiate master contracts that lock in minimum volumes, stabilizing revenue streams. Platform-branded ship options such as “Shopee Express” embed loyalty perks like free returns, further entrenching B2C dominance.

C2C parcels are on track for a 6.98% CAGR between 2025-2030 as social-commerce and live-stream selling lower entry barriers for individuals. TikTok Shop’s rollout spurred micro-seller growth, and flexible pickup scheduling tools make doorstep collection convenient. ViettelPost’s cross-border subsidiaries in Laos, Cambodia, and China position the firm to tap budding regional C2C flows. B2B shipments retain strategic importance, delivering higher average weights and value-added services such as scheduled delivery or reverse logistics for warranty returns. Though smaller in share, B2B remains sticky owing to long-term service contracts and integration with enterprise resource planning systems.

Geography Analysis

Indonesia led the ASEAN domestic courier market in 2024 with a 46.66% revenue share, driven by its 280 million population and thriving digital-commerce scene. Dense inter-island networks rely on a mix of trucking, coastal shipping, and air cargo. Competitive rivalry is fiercest, prompting regulators to debate price floors to curb predatory discounting. Infrastructure initiatives such as the Trans-Java toll road and new logistics parks in Surabaya improve regional connectivity, yet capacity bottlenecks persist in eastern islands.

Vietnam is forecast to log the fastest 7.51% CAGR between 2025-2030 as the government channels investment toward modern logistics hubs. Vietnam Post Logistics will open seven centers in 2025 across key economic zones, boosting north-south throughput. Nationwide 5G coverage enhances parcel tracking accuracy, strengthening customer confidence. Trade integration through free-trade agreements attracts manufacturing FDI, adding industrial courier volumes. High smartphone penetration and vibrant social-commerce scenes further propel delivery demand.

Malaysia, Thailand, the Philippines, and the rest of ASEAN collectively complement the regional landscape. Malaysia acts as a regional trans-shipment hub; Pos Malaysia’s fleet electrification pilot aims to trim carbon intensity and operating cost. Thailand leverages its Eastern Economic Corridor to streamline supply routes into Cambodia and Laos, while platform-led promotions stimulate last-mile volumes in Bangkok and Chiang Mai. The Philippines grapples with archipelagic geography; roll-on roll-off ferry upgrades underpin inter-island courier flows but rural roads need improvement. Singapore, though small in domestic scale, functions as a headquarters and technology testbed; FedEx’s new automated sort facility in Changi exemplifies high-throughput design. Collectively these markets maintain double-digit growth contributions and diversify risk for regional operators.

Competitive Landscape

Competition in the ASEAN domestic courier market centers on network scale, technology sophistication, and pricing power. J&T Express wields volume leverage to negotiate favorable air and trucking rates, sustaining its cost-leadership play albeit with profitability concerns. Ninja Van and UPS expanded their partnership in 2025, combining Ninja’s dense pickup points with UPS’s global gateway access. DHL targets high-margin healthcare logistics, deploying GDP-certified facilities and IoT-enabled packaging to safeguard temperature-sensitive drugs.

Technology investments underpin differentiation. FedEx Surround offers predictive disruption alerts, letting shippers intervene before delivery failure. CJ Logistics deploys automated sort lines capable of handling 65,000 parcels per hour across Singapore and Vietnam, shrinking hub dwell time and labor dependence. ViettelPost and SF Express pursue regional expansion through subsidiaries and partnerships, chasing cross-border synergies that blend express documents, parcels, and freight.

Sustainability emerges as a competitive lever. Pos Malaysia pilots battery-swap motorcycles that lower running costs while satisfying corporate clients’ emission targets. JWD Group opens automated ambient-cold warehouses that cut energy usage via high-density storage. Firms able to quantify carbon savings win bids with multinational retailers bound by Scope 3 reporting needs. Meanwhile, labor practices surface as a reputational battlefield; delivery-person welfare debates push leaders to introduce social-security coverage, which may raise operating costs but also curb attrition.

ASEAN Domestic Courier Industry Leaders

  1. J&T Express

  2. Ninja Van

  3. PT Pos Indonesia (Persero)

  4. Thailand Post

  5. ViettelPost

  6. *Disclaimer: Major Players sorted in no particular order
ASEAN Domestic Courier Market Concentration
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Recent Industry Developments

  • May 2025: Vietnam Post Logistics to commission seven new logistics centers in 2025.
  • April 2025: DHL Group announces EUR 2 billion (USD 2.20 billion) global life-sciences logistics investment with EUR 500 million (USD 551.82 million) allocated to Asia-Pacific.
  • April 2025: FedEx launches FedEx Surround in Indonesia.
  • December 2024: CJ Logistics highlights partnerships with Ninja Van and Saigon Co.op in 2024 expansion update.

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We provide a complimentary and exhaustive set of data points on global and regional metrics that present the fundamental structure of the industry. Presented in the form of 60+ free charts, the section covers difficult to find data on various regions pertaining to e-commerce industry trends, economic contribution of the transportation & storage sector, export-import trends, logistics performance among other key indicators.

ASEAN Domestic Courier Market
ASEAN Domestic Courier Market
ASEAN Domestic Courier Market
ASEAN Domestic Courier Market
ASEAN Domestic Courier Market
ASEAN Domestic Courier Market
ASEAN Domestic Courier Market
ASEAN Domestic Courier Market

Table of Contents for ASEAN Domestic Courier Industry Report

1. Introduction

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. Research Methodology

3. Executive Summary

4. Market Landscape

  • 4.1 Market Overview
  • 4.2 Demographics
  • 4.3 GDP Distribution by Economic Activity
  • 4.4 GDP Growth by Economic Activity
  • 4.5 Inflation
  • 4.6 Economic Performance and Profile
    • 4.6.1 Trends in E-Commerce Industry
    • 4.6.2 Trends in Manufacturing Industry
  • 4.7 Transport and Storage Sector GDP
  • 4.8 Export Trends
  • 4.9 Import Trends
  • 4.10 Fuel Price
  • 4.11 Logistics Performance
  • 4.12 Infrastructure
  • 4.13 Regulatory Framework
    • 4.13.1 Indonesia
    • 4.13.2 Malaysia
    • 4.13.3 Philippines
    • 4.13.4 Thailand
    • 4.13.5 Vietnam
  • 4.14 Value Chain and Distribution Channel Analysis
  • 4.15 Market Drivers
    • 4.15.1 Explosive B2C E-Commerce GMV Growth
    • 4.15.2 Rising Demand for Same-Day / Instant Delivery
    • 4.15.3 Rapid Digital-Payment Adoption Reduces COD Frictions
    • 4.15.4 Government Infrastructure Upgrades (Roads, Ports, Digital)
    • 4.15.5 Fleet Electrification of Motorcycles Lowers OPEX
    • 4.15.6 Horizontal Collaboration Platforms Cut Empty-Backhaul Costs
  • 4.16 Market Restraints
    • 4.16.1 Poor First/Last-Mile Infrastructure in Secondary Cities
    • 4.16.2 Margin-Eroding Price Wars among Major Players
    • 4.16.3 Foreign-Ownership Caps and Data-Localization Rules
    • 4.16.4 High Courier-Turnover and Welfare Concerns
  • 4.17 Technology Innovations in the Market
  • 4.18 Porter's Five Forces Analysis
    • 4.18.1 Threat of New Entrants
    • 4.18.2 Bargaining Power of Buyers
    • 4.18.3 Bargaining Power of Suppliers
    • 4.18.4 Threat of Substitutes
    • 4.18.5 Competitive Rivalry

5. Market Size and Growth Forecasts (Value, USD)

  • 5.1 Speed of Delivery
    • 5.1.1 Express
    • 5.1.2 Non-Express
  • 5.2 Shipment Weight
    • 5.2.1 Heavy Weight Shipments
    • 5.2.2 Light Weight Shipments
    • 5.2.3 Medium Weight Shipments
  • 5.3 End User Industry
    • 5.3.1 E-Commerce
    • 5.3.2 Financial Services (BFSI)
    • 5.3.3 Healthcare
    • 5.3.4 Manufacturing
    • 5.3.5 Primary Industry
    • 5.3.6 Wholesale and Retail Trade (Offline)
    • 5.3.7 Others
  • 5.4 Model
    • 5.4.1 Business-to-Business (B2B)
    • 5.4.2 Business-to-Consumer (B2C)
    • 5.4.3 Consumer-to-Consumer (C2C)
  • 5.5 Country
    • 5.5.1 Indonesia
    • 5.5.2 Malaysia
    • 5.5.3 Philippines
    • 5.5.4 Thailand
    • 5.5.5 Vietnam
    • 5.5.6 Rest of ASEAN

6. Competitive Landscape

  • 6.1 Market Concentration
  • 6.2 Key Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (Includes Global Level Overview, Market Level Overview, Core Segments, Financials as Available, Strategic Information, Market Rank/Share for Key Companies, Products and Services, and Recent Developments)
    • 6.4.1 BEST Inc.
    • 6.4.2 City-Link Express
    • 6.4.3 CJ Logistics Corporation
    • 6.4.4 DHL Group
    • 6.4.5 FedEx
    • 6.4.6 J&T Express
    • 6.4.7 JWD Group
    • 6.4.8 Ninja Van
    • 6.4.9 POS Malaysia Bhd
    • 6.4.10 PT Pos Indonesia (Persero)
    • 6.4.11 SF Express (KEX-SF)
    • 6.4.12 SkyNet Worldwide Express
    • 6.4.13 Thailand Post
    • 6.4.14 United Parcel Service of America, Inc. (UPS)
    • 6.4.15 Vietnam Posts and Telecommunications Group (including Vietnam Post Corporation)
    • 6.4.16 ViettelPost

7. Market Opportunities and Future Outlook

  • 7.1 White-Space and Unmet-Need Assessment
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List of Tables & Figures

  1. Figure 1:  
  2. POPULATION DISTRIBUTION BY GENDER, COUNT, ASEAN, 2017 - 2030
  1. Figure 2:  
  2. POPULATION DISTRIBUTION BY DEVELOPMENT AREA, COUNT, ASEAN, 2017 - 2030
  1. Figure 3:  
  2. POPULATION DENSITY, POPULATION/SQ. KM, ASEAN, 2017 - 2030
  1. Figure 4:  
  2. GROSS DOMESTIC PRODUCT (GDP) SHARE OF FINAL CONSUMPTION EXPENDITURE (IN CURRENT PRICES), SHARE % OF GDP, ASEAN, 2017 - 2022
  1. Figure 5:  
  2. FINAL CONSUMPTION EXPENDITURE, ANNUAL GROWTH (%), ASEAN, 2017 - 2022
  1. Figure 6:  
  2. POPULATION DISTRIBUTION BY MAJOR CITY, COUNT, ASEAN, 2022
  1. Figure 7:  
  2. DISTRIBUTION OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, SHARE %, ASEAN, 2022
  1. Figure 8:  
  2. GROWTH OF GROSS DOMESTIC PRODUCT (GDP) BY ECONOMIC ACTIVITY, CAGR %, ASEAN, 2017 – 2022
  1. Figure 9:  
  2. WHOLESALE PRICE INFLATION RATE, %, ASEAN, 2017 - 2022
  1. Figure 10:  
  2. CONSUMER PRICE INFLATION RATE, %, ASEAN, 2017 - 2022
  1. Figure 11:  
  2. GROSS MERCHANDISE VALUE (GMV) OF E-COMMERCE INDUSTRY, USD, ASEAN, 2017 - 2027
  1. Figure 12:  
  2. SECTORAL SHARE IN E-COMMERCE INDUSTRY GROSS MERCHANDISE VALUE (GMV), SHARE %, ASEAN, 2022
  1. Figure 13:  
  2. GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY (IN CURRENT PRICES), USD, ASEAN, 2017 - 2022
  1. Figure 14:  
  2. SECTORAL SHARE IN GROSS VALUE ADDED (GVA) OF MANUFACTURING INDUSTRY, SHARE %, ASEAN, 2022
  1. Figure 15:  
  2. VALUE OF TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), USD, ASEAN, 2017 – 2022
  1. Figure 16:  
  2. TRANSPORT AND STORAGE SECTOR GROSS DOMESTIC PRODUCT (GDP), SHARE % OF GDP, ASEAN, 2022
  1. Figure 17:  
  2. VALUE OF EXPORTS, USD, ASEAN, 2017 - 2022
  1. Figure 18:  
  2. VALUE OF IMPORTS, USD, ASEAN, 2017 - 2022
  1. Figure 19:  
  2. FUEL PRICE BY TYPE OF FUEL, USD/LITER, ASEAN, 2017 - 2022
  1. Figure 20:  
  2. RANK OF LOGISTICS PERFORMANCE, RANK, ASEAN, 2010 - 2023
  1. Figure 21:  
  2. LENGTH OF ROADS, KM, ASEAN, 2017 - 2022
  1. Figure 22:  
  2. SHARE OF ROAD LENGTH BY SURFACE CATEGORY, %, ASEAN, 2022
  1. Figure 23:  
  2. SHARE OF ROAD LENGTH BY ROAD CLASSIFICATION, %, ASEAN, 2022
  1. Figure 24:  
  2. RAIL LENGTH, KM, ASEAN, 2017 - 2022
  1. Figure 25:  
  2. CONTAINERS HANDLED AT MAJOR PORTS, TWENTY-FOOT EQUIVALENT UNITS (TEUS), ASEAN, 2022
  1. Figure 26:  
  2. CARGO WEIGHT HANDLED AT MAJOR AIRPORTS, TONS, ASEAN, 2022
  1. Figure 27:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 28:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 29:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, USD, ASEAN 2017 - 2030
  1. Figure 30:  
  2. VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SPEED OF DELIVERY, %, ASEAN, 2017 - 2030
  1. Figure 31:  
  2. VALUE OF EXPRESS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 32:  
  2. VALUE OF NON-EXPRESS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 33:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, USD, ASEAN 2017 - 2030
  1. Figure 34:  
  2. VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, ASEAN, 2017 - 2030
  1. Figure 35:  
  2. VALUE OF HEAVY WEIGHT SHIPMENTS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 36:  
  2. VALUE SHARE OF HEAVY WEIGHT SHIPMENTS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, ASEAN, 2022 VS 2030
  1. Figure 37:  
  2. VALUE OF LIGHT WEIGHT SHIPMENTS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 38:  
  2. VALUE OF MEDIUM WEIGHT SHIPMENTS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 39:  
  2. VALUE SHARE OF MEDIUM WEIGHT SHIPMENTS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, ASEAN, 2022 VS 2030
  1. Figure 40:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, NUMBER OF SHIPMENTS, ASEAN 2017 - 2030
  1. Figure 41:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, USD, ASEAN 2017 - 2030
  1. Figure 42:  
  2. VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, ASEAN, 2017 - 2030
  1. Figure 43:  
  2. VOLUME SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, ASEAN, 2017 - 2030
  1. Figure 44:  
  2. VOLUME OF E-COMMERCE DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 45:  
  2. VALUE OF E-COMMERCE DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 46:  
  2. VOLUME OF FINANCIAL SERVICES (BFSI) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 47:  
  2. VALUE OF FINANCIAL SERVICES (BFSI) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 48:  
  2. VOLUME OF HEALTHCARE DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 49:  
  2. VALUE OF HEALTHCARE DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 50:  
  2. VOLUME OF MANUFACTURING DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 51:  
  2. VALUE OF MANUFACTURING DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 52:  
  2. VALUE SHARE OF MANUFACTURING DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, ASEAN, 2022 VS 2030
  1. Figure 53:  
  2. VOLUME OF PRIMARY INDUSTRY DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 54:  
  2. VALUE OF PRIMARY INDUSTRY DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 55:  
  2. VALUE SHARE OF PRIMARY INDUSTRY DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY SHIPMENT WEIGHT, %, ASEAN, 2022 VS 2030
  1. Figure 56:  
  2. VOLUME OF WHOLESALE AND RETAIL TRADE (OFFLINE) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 57:  
  2. VALUE OF WHOLESALE AND RETAIL TRADE (OFFLINE) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 58:  
  2. VOLUME OF OTHERS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, ASEAN, 2017 - 2030
  1. Figure 59:  
  2. VALUE OF OTHERS DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 60:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, USD, ASEAN 2017 - 2030
  1. Figure 61:  
  2. VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY MODEL, %, ASEAN, 2017 - 2030
  1. Figure 62:  
  2. VALUE OF BUSINESS-TO-BUSINESS (B2B) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 63:  
  2. VALUE OF BUSINESS-TO-CONSUMER (B2C) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 64:  
  2. VALUE OF CONSUMER-TO-CONSUMER (C2C) DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, ASEAN, 2017 - 2030
  1. Figure 65:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY COUNTRY, NUMBER OF PARCELS, ASEAN 2017 - 2030
  1. Figure 66:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY COUNTRY, USD, ASEAN 2017 - 2030
  1. Figure 67:  
  2. VALUE SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY COUNTRY, %, ASEAN, 2017 - 2030
  1. Figure 68:  
  2. VOLUME SHARE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY COUNTRY, %, ASEAN, 2017 - 2030
  1. Figure 69:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, INDONESIA, 2017 - 2030
  1. Figure 70:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, INDONESIA, 2017 - 2030
  1. Figure 71:  
  2. VALUE SHARE OF INDONESIA DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, INDONESIA, 2022 VS 2030
  1. Figure 72:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, MALAYSIA, 2017 - 2030
  1. Figure 73:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, MALAYSIA, 2017 - 2030
  1. Figure 74:  
  2. VALUE SHARE OF MALAYSIA DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, MALAYSIA, 2022 VS 2030
  1. Figure 75:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, PHILIPPINES, 2017 - 2030
  1. Figure 76:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, PHILIPPINES, 2017 - 2030
  1. Figure 77:  
  2. VALUE SHARE OF PHILIPPINES DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, PHILIPPINES, 2022 VS 2030
  1. Figure 78:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, THAILAND, 2017 - 2030
  1. Figure 79:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, THAILAND, 2017 - 2030
  1. Figure 80:  
  2. VALUE SHARE OF THAILAND DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, THAILAND, 2022 VS 2030
  1. Figure 81:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF PARCELS, VIETNAM, 2017 - 2030
  1. Figure 82:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, VIETNAM, 2017 - 2030
  1. Figure 83:  
  2. VALUE SHARE OF VIETNAM DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET BY END USER INDUSTRY, %, VIETNAM, 2022 VS 2030
  1. Figure 84:  
  2. VOLUME OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, NUMBER OF SHIPMENTS, REST OF ASEAN, 2017 - 2030
  1. Figure 85:  
  2. VALUE OF DOMESTIC COURIER, EXPRESS, AND PARCEL (CEP) MARKET, USD, REST OF ASEAN, 2017 - 2030
  1. Figure 86:  
  2. MOST ACTIVE COMPANIES BY NUMBER OF STRATEGIC MOVES, COUNT, ASEAN, 2017 - 2023
  1. Figure 87:  
  2. MOST ADOPTED STRATEGIES, COUNT, ASEAN, 2017 - 2023
  1. Figure 88:  
  2. VALUE SHARE OF MAJOR PLAYERS, %, ASEAN

ASEAN Domestic Courier Market Report Scope

Express, Non-Express are covered as segments by Speed Of Delivery. Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments are covered as segments by Shipment Weight. E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others are covered as segments by End User Industry. Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C) are covered as segments by Model. Indonesia, Malaysia, Philippines, Thailand, Vietnam are covered as segments by Country.
Speed of Delivery
Express
Non-Express
Shipment Weight
Heavy Weight Shipments
Light Weight Shipments
Medium Weight Shipments
End User Industry
E-Commerce
Financial Services (BFSI)
Healthcare
Manufacturing
Primary Industry
Wholesale and Retail Trade (Offline)
Others
Model
Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
Country
Indonesia
Malaysia
Philippines
Thailand
Vietnam
Rest of ASEAN
Speed of Delivery Express
Non-Express
Shipment Weight Heavy Weight Shipments
Light Weight Shipments
Medium Weight Shipments
End User Industry E-Commerce
Financial Services (BFSI)
Healthcare
Manufacturing
Primary Industry
Wholesale and Retail Trade (Offline)
Others
Model Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
Country Indonesia
Malaysia
Philippines
Thailand
Vietnam
Rest of ASEAN
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Market Definition

  • Courier, Express, and Parcel - The Courier, Express, and Parcel services, often called as CEP Market, refers to the logistics and postal service providers which specialize in moving small goods (parcels/packages). It captures the overall market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express), (4) domestic as well as international shipments.
  • Demographics - To analyse total addressable market demand, population growth & forecasts have been studied and presented in this industry trend. It represents population distribution across categories like gender (male/female), development area (urban/rural), major cities among other key parameters like population density and final consumption expenditure (growth and share % of GDP). This data has been used for assessing the fluctations in demand & consumption expenditure, and the major hotspots (cities) of potential demand.
  • Domestic Courier Market - Domestic Courier Market refers to the CEP shipments wherein the origin and destination is within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express).
  • E-Commerce - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the e-tailers, through online sales channel, on Courier, Express, and Parcel (CEP) services. The scope includes (i) the supply chain of a company's online customer orders being fulfilled, (ii) the process of getting a product from the point of manufacturing to the point at which it is delivered to consumers. It involves managing inventory (deferred as well as time critical), shipping, and distribution.
  • Export Trends and Import Trends - Overall logistics performance of an economy is positively and significantly (statistically) correlated to its trade performance (exports and imports). Hence, in this industry trend, total value of trade, major commodities/ commodity groups and the major trade partners, for the studied geography (country or region as per the scope of report) have been analysed alongside the impact of major trade/logistics infrastructure investments & regulatory environment.
  • Financial Services (BFSI) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the BFSI players, on Courier, Express, and Parcel (CEP) services. CEP is important to the financial services industry in shipping of confidential documents and files. The establishments in this sector are engaged in (i) financial transactions (that is, transactions involving the creation, liquidation, or change in ownership of financial assets) or in facilitating financial transactions, (ii) financial intermediation, (iii) the pooling of risk by underwriting annuities and insurance, (iv) providing specialized services that facilitate or support financial intermediation, insurance and employee benefit programs, and (v) monetary control - the monetary authorities.
  • Fuel Price - Fuel price spikes can cause delays and diruption for logistics service providers (LSPs), while drops in the same can result in higher short-term profitability and increased market rivalry to offer consumers with the best deals. Hence, the fuel price variations have been studied over the review period and presented along with the causes as well as market impacts.
  • GDP Distribution by Economic Activity - Nominal Gross Domestic Product and distribution of the same, across major economic sectors in the geography studied (country or region as per scope of the report) have been studied and presented in this industry trend. As GDP is positively related to the profitability and growth of logistics industry, this data has been used in adjunction to the input-output tables/ supply-use tables for analyzing the potential major contributing sectors towards the logistics demand.
  • GDP Growth by Economic Activity - Growth of Nominal Gross Domestic Product across major economic sectors, for the geography studied (country or region as per scope of the report) have been presented in this industry trend. This data has been utilized for assessing the growth of logistics demand from all the market end users (economic sectors considered here).
  • Healthcare - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Healthcare players (Hospitals, clinics, mrdical centres) , on Courier, Express, and Parcel (CEP) services. The scope includes CEP services involved in the defrerred as well time critical movement of medical goods & supplies (surgical supplies and instruments, including gloves, masks, syringes, equipment). The establishments in this sector (i) include the ones providing medical care exclusively (ii) deliver services by trained professionals (iii) involve processes, including labor inputs of health practitioners with the requisite expertise (iv) are defined based on the educational degree held by the practitioners included in the industry.
  • Inflation - Variations in both Wholesale Price Inflation (YoY change in producer price index) and Consumer Price Inflation have been presented in this industry trend. This data has been used to assess the inflationary environment as it plays a vital role in smooth functioning of the supply chain, directly impacting the logistics operational cost components e.g., pricing of tyres, driver wages & benefits, energy/fuel prices, maintenace costs, toll charges, warehousing rents, custom brokerage, forwarding rates, courier rates etc. hence impacting the overall freight and logistics market.
  • Infrastructure - As infrastructure plays a vital role in an economy's logistics performance, variables like length of roads, distribution of road length by surface category (paved v/s unpaved), distribution of road length by road classification (expressways v/s highways v/s other roads), rail length, volume of containers handled by major ports and tonnage handled by major airports have been analysed and presented in this industry trend.
  • International Express Service Market - International Express Service Market refers to the CEP shipments wherein the origin or destination is not within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (ii) Inter-Region as well as Intra-Region Shipments
  • Key Industry Trends - The report section named "Key Industry Trends" include all the key variables/parameters studied to better analyze the market size estimates and forecasts. All the trends have been presented in the form of data points (time series or latest available data points) along with analysis of the paramter in the form of concise market relevant commentary, for the geography studied (country or region as per the scope of report).
  • Key Strategic Moves - The action taken by a company to differentiate from its competitor or used as a general strategy is referred to as a key strategic move (KSM). This includes (1) Agreements (2) Expansions (3) Financial Restructuring (4) Mergers and Acquisitions (5) Partnerships, and (6) Product Innovations. Key players (Logistics Service Providers, LSPs) in the market have been shortlisted, their KSM have been studied and presented in this section.
  • Logistics Performance - Logistics Performance and Logistics Costs are the backbone of trade, and influences trade costs, making countries compete globally. Logistics performance is influenced by market wide adopted supply chain management strategies, government services, investments & policies, fuel/ energy costs, inflationary environment etc. Hence, in this industry trend, the logistics performance of the geography studied (country/ region as per the scope of report) has been analysed and presented over the review period.
  • Manufacturing - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Manufacturing industry (including Hi-Tech/Technology) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. Logistics Service Providers (LSPs) play a crucial role in maintaining a smooth flow of raw materials across the supply chain, enabling timely delivery of finished goods to distributors or end customers and storing & supplying the raw materials to clients for just-in-time manufacturing.
  • Other End Users - Other end user segment captures the external (outsourced) logistics expenditure incurred by the construction, real estate, educational services, and professional services (administrative, waste management, legal, architectural, engineering, design, consulting, scientific R&D), on Courier, Express, and Parcel (CEP) services. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of time critical supplies and documents to/from these industries such as transporting any equipment or resources required, shipping confidential documents and files.
  • Primary Industry - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the AFF (Agriculture, Fishing, and Forestry) and Extraction indsutry (Oil &Gas, Quarrying and Mining) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments (i) primarily engaged in growing crops, raising animals, harvesting timber, harvesting fish & other animals from their natural habitats and providing related support activities; (ii) that extract naturally occurring mineral solids, such as coal and ores; liquid minerals, such as crude petroleum; and gases, such as natural gas. Herein, Logistics Service Providers (LSPs) (i) play a crucial role in acquisition, storage, handling, transportation, and distribution activities for the optimal & continuous flow of inputs (seeds, pesticides, fertilizers, equipment, and water) from manufacturers or suppliers to the producers and smooth flow of output (produce, agro-goods) to distributors/ consumers; (ii) cover entire phases from upstream to downstream and play a crucial role in the transportation of machinery, drilling equipments, extracted minerals, crude oil & natural gas and refined/ processed products from one place to another. This includes both termperature controlled and non-temperature controlled logistics, as and when required according to the shelf life of goods being transported or stored.
  • Producer Price Inflation - It indicates inflation from viewpoint of the producers viz. the average selling price received for their output over a period of time. Annual change (YoY) of producer price index is reported as wholesale price inflation in the "Inflation" industry trend. As WPI captures dynamic price movements in most comprehensive way, it is widely used by governments, banks, industry, business circles and is deemed important in formulation of trade, fiscal and other economic policies. The data has been used in adjunction to consumer price inflation for better understanding the inflationary environment.
  • Segmental Revenue - Segmental Revenue has been triangulated or computed and presented for all the major players in the market. It refers to the courier, express, and parcel (CEP) market specific revenue earned by the company, over the base year of study, in the geography studied (country or region as per the scope of report). It is computed through the study and analysis of major parameters like financials, service portfolio, employee strength, fleet size, investments, number of countries present in, major economies of concern, etc. that have been reported by the company in its annual reports, webpage. For companies having scarce financial disclosures, paid databases like D&B Hoovers, Dow Jones Factiva have been resorted to and verified through industry/expert interactions.
  • Transport and Storage Sector GDP - Value and growth of Transport and Storage Sector GDP has a direct relation to the freight and logistics market size. Hence, this variable has been studied and presented over the review period, in value terms (USD) and as share % of total GDP, in this industry trend. The data has been supported by concise and relevant commentary around the investments, developments, and current market scenario.
  • Trends in E-Commerce Industry - Enhanced internet connectivity and boom in smartphone penetration, coupled with increasing disposable incomes, has led to a phenomenal growth in the e-commerce market globally. Online shoppers require fast and efficient delivery of their orders leading to an increase in the demand for logistics services especially e-commerce fulfilment services. Hence, the Gross Merchandise Value (GMV), historial and projected growth, breakup of major commodity groups in e-commerce industry for the studied geography (country or region as per scope of the report) have been analysed and presented in this industry trend.
  • Trends in Manufacturing Industry - Manufacturing industry involves the transformation of raw materials into finished products, while logistics industry ensures the efficient flow of raw materials to the factory, and the transport of manufactured products to the distributors & consumers. Demand-Supply of both industries are highly cross-linked and critical for a seamless supply chain. Hence, the Gross Value Added (GVA), breakup of GVA into major manufacturing sectors, and growth of manufacturing industry over the review period have been analysed and presented, in this industry trend.
  • Wholesale and Retail Trade (Offline) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the wholesalers and retailers, through offline sales channel, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in wholesaling or retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of supplies to and finished products from production houses to the distributors and finally to the end customer covering activites like material sourcing, transportation, order fulfillment, warehousing & storage, demand forecasting, inventory management etc.
Keyword Definition
Axle Load The axle load refers to the total load (weight) bearing on the roadway through wheels connected to a given axle. Across the globe, there are systems in place to ensure axle load monitoring, wherein surpassing the defined limits set by the concerned regulatory authority can lead to penalty/fine. For transportation of goods via road this can be an important determinant of costs as knowledge about the axle load limits can be used to (i) load the vehicle optimally for maximizing profits (ii) avoid exceeding the same and hence the probable fines associated (iii) avoid wear and tear of the vehicle (iv) avoid damage to pavement resulting in noticeable public maintenance and repair costs (v) achieve better turnaround time.
Back Haul Backhaul is the return movement of a transport vehicle from its original destination to its original point of departure, and can include full, partial, or empty truck loads (all or part of the way) depending on the visibility of the local freight ecosystem. In this regard, transportation of empty containers to the point of origin, known as deadheading is also a significant factor, considering the supply/container shortages across the geographies, resulting in cost escalation and under optimized profit potential attainment. Generally, the carriers offer discounts on the backhaul, to secure freight for the trip.
Bill of Lading (BOL) A bill of lading is a legal contract document issued by a carrier to a shipper to acknowledge reception of their cargo, and is evidence for the contract of carriage between the two parties. Broadly it details the (i) type, quantity, and other specifications of the goods being carried (ii) destination, and terms & conditions of the shipment (iii) carrier and drivers with all the necessary information to process the shipment, which can be used for insurance and customs clearance purposes (iv) assurance that the consignment is damage-free and ready to be shipped to the consignee. In this regard, a house bill of lading (HBL) is a document issued by a freight forwarder or a non-vessel operating common carrier (NVOCC) to acknowledge receipt of items for shipment (to a shipper). If shipments from several shippers are involved a master bill of lading (MBL) might be involved which is a consolidated version of the same for all the shipments being taken care of by the carrier (to a common destination) and might be issued by the carrier to the freight forwarder or the shipper (depending on who books the transport).
Bunkering Bunkering is the process of supplying fuel to power the propulsion system of a ship. It includes the logistics of loading and distributing the fuel among available shipboard tanks. In this regard, (i) Bunker fuel is technically any type of fuel oil used aboard ships. It gets its name from the containers on ships and in ports that it is stored in; in the days of steam they were coal bunkers but now they are bunker-fuel tanks, (ii) Bunker refers to the spaces (Tank) on board a vessel to store fuel, (iii) Bunker trader refers to a person dealing in trade of bunker (fuel), (iv) Bunker call is made when a cargo ship anchors or berths in a port to take on bunker oil or supplies, (v) Bunkering service is the supply of a requested quality and quantity of bunkers to a ship. Bunkering is signficant from point of view of freight rates applicable to the shipper as Bunker Contribution (BUC)/ Fuel Adjustment Factor (FAF)/ Bunker Adjustment Factor (BAF) are applied by shipping lines to offset the effect of fluctuations in the cost of bunkers.
Cabotage Transport by a vehicle registered in a country, performed on the national territory of another country. Cabotage law may restrict domestic cargo traffic to be carried in its own nationally registered, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cabotage that can be serviced by foreign registered fleet.
C-commerce Collaborative commerce (also known as C-commerce), (i) describes electronically enabled business interactions among an enterprise’s internal personnel, business partners and customers throughout a trading community (industry, industry segment, supply chain or supply chain segment); (ii) is the optimization of supply and distribution channels to capitalize on the global economy by using new technology efficiently. Advantages of C-commerce, to detail few include (i) maximization of organization's efficiency and profitability (ii) technology integration with physical channels to allow companies to work together (iii) increased information exchange such as inventory and product specifications, using the web as an intermediary (iv) increased competitiveness by reaching a broader audience. Examples of C-commerce, also known as peer-to-peer commerce, include (i) companies that allow consumers to rent things from each other, or marketplaces, such as Meta (formerly Facebook) Marketplace, that allow the sale of used goods; (ii) DoorDash teamed up with many national brands, such as McDonald’s and Chipotle, to offer fast food delivery, building their business model on c-commerce. They have since expanded their delivery service from restaurants to retailers and even offer 'fleets' of drivers to businesses.
Courier A business/company that delivers packages/parcels/shipments (upto 70 kgs) including quick door to door pickup and delivery service for goods or documents, domestically or internationally, on a commercial contract basis. Example, DHL Group, FedEx, United Parcel Service of America, Inc., USPS, International Distributions Services, J&T Express, SF Express among several others
Cross docking Cross docking is a practice in logistics management that includes unloading incoming delivery vehicles and loading the materials directly into outbound delivery vehicles, omitting traditional warehouse logistical practices and saving time and money. It requires close synchronization of both inbound and outbound movements. It is highly significant in reduction of costs pertaining to warehousing & storage (and the associated Value Added Services).
Cross Trade International transport between two different countries performed by a vehicle registered in a third country. A third country is a country other than the country of loading/embarkation and the country of unloading/disembarkation. Cross Trade law may restrict international cargo traffic to be carried by respective country's registered vehicles, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cross trade that can be serviced by foreign registered fleet.
Customs Clearance The process of declaring and clearing cargoes through customs. It includes the procedures involved in getting cargo released by Customs through designated formalities such as presenting import license/permit, payment of import duties and other required documentations by the nature of the cargo. In this regard, a customs broker is a person or company licensed by the respective department of the country to act on behalf of freight importers and exporters.
Dangerous Goods Dangerous goods (or hazardous materials or HAZMAT) include flammable liquids/solids, gases (compressed, liquified, dissolved under pressure), corrosives, oxidising substances, explosive substances and articles, substances which on contact with water emit flammable gasses, organic peroxides, toxic substances, infectious substances, radioactive materials, miscellaneous dangerous goods and articles.
First mile Delivery First mile delivery refers to the (i) first stage of the freight/shipment/cargo/courier transportation (ii) the transportation of goods from a merchant’s premises or warehouse to the next fulfillment centre/warehouse/hub from where the goods are forwarded (iii) shipping goods from local distribution centers to stores (For retailers) (iv) transportation of finished goods from a plant or a factory to a distribution center (For manufacturers), (v) pick up of goods from the end-customer’s home or store followed by movement to a warehouse or storage location (movers and packers), (vi) process where goods are picked up from a retailer and then transferred to third-party logistics providers or courier service providers to be delivered to the end-consumer (e-commerce). Once the package reaches the next warehouse or the courier’s hub, it is then sorted and transported further until it reaches the customer’s doorstep. Example, if one chooses UPS as a courier, first-mile delivery will be the product being delivered from manufacturer's/retailer's warehouse to the UPS’s warehouse/ fulfilment centre.
Last Mile Delivery Last mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub (warehouse or a distribution center or fulfillment centre) to its final destination, which usually is a personal residence/retail store/ business, or parcel locker. It accounts for around half of the total cost involved in entire process of first mile, middle mile, and last mile delivery, though it can vary shipment to shipment, based on commodity, business model and similar factors.
Milkrun A Milk Run is a delivery method used to transport mixed loads from various suppliers to one customer, using lean management principles applied to logistics. Instead of each supplier sending a truck every week to meet the needs of one customer, one truck (or vehicle) visits the suppliers to pick up the loads for that customer. This method of transport got its name from the dairy industry practice, where one tanker used to collect milk from several dairy farms for delivery to a milk processing company. A milk run can be a more efficient way to handle logistics but require proper planning. If the route involves products from different companies, there is need for an agreement about cost-sharing and other aspects of the cooperative delivery arrangement. Once the group settles these issues, this delivery method can save time and money for everyone by pooling operation costs and resources.
Multi country consolidation ​​Multi-Country Consolidation (MCC) is a cost-effective solution that consolidates one's cargo from different countries of origin to build Full Container Loads (FCL). MCC is most suitable for companies that import light volumes of goods from multiple countries but want to take advantage o​​f the more economic FCL freight rates. Apart from costing some of the other advantages include (i) flexibility to choose suppliers from a wider range of origin countries without worrying about the logistics to final destination from each origin, (ii) ability to pick the most suitable suppliers from many different countries for one's business operations. The increase in one's sourcing options by MCC provides the kind of flexibility needed in competitive global markets.
Q-commerce Q-commerce, also referred to as quick commerce, is a type of e-commerce where emphasis is on quick deliveries, typically in less than an hour. The companies providing Q-Commerce services might have vertically intergrated model or might be using third party delivery platforms (outsourced logistics). It has advantages like (i) competitve USP, (ii) potential to earn greater profit margins, (iii) better customer experience, (iv) guaranteed availability of products, (v) traceability, and (vi) scaleability.
ReverseLogistics Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers and may involve ciruclar economy principles (3Rs) viz. recycling, reuse (repurposing, reselling), reducing or repairing. In this regard, reverse commerce (or Recommerce) is the selling of previously owned items through physical or online marketplaces/distribution channels to buyers who reuse, recycle or resell them.
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Research Methodology

Mordor Intelligence follows a four-step methodology in all our reports.

  • Step-1: Identify Key Variables: In order to build a robust forecasting methodology, the variables and factors identified in Step-1 are tested against available historical market numbers. Through an iterative process, the variables required for market forecast are set and the model is built on the basis of these variables.
  • Step-2: Build a Market Model: Market-size estimations for the forecast years are in nominal terms. Inflation is considered to be a part of the pricing, and the average selling price (ASP) is varying throughout the forecast period for each country
  • Step-3: Validate and Finalize: In this important step, all market numbers, variables and analyst calls are validated through an extensive network of primary research experts from the market studied. The respondents are selected across levels and functions to generate a holistic picture of the market studied.
  • Step-4: Research Outputs: Syndicated Reports, Custom Consulting Assignments, Databases & Subscription Platforms
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