North America IT Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

The North America IT Services Market is segmented by Type (IT Consulting & Implementation, IT Outsourcing, Business Process Outsourcing), End-user (Manufacturing, Government, BFSI, Healthcare, Retail & Consumer Goods, Logistics), and Country. The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

North America IT Services Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

North America IT Services Market Size

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North America IT Services Market Summary
Study Period 2019 - 2030
Base Year For Estimation 2024
Forecast Data Period 2025 - 2030
Historical Data Period 2019 - 2023
CAGR 7.30 %
Market Concentration High

Major Players

North America IT Services Market Major Players

*Disclaimer: Major Players sorted in no particular order

Compare market size and growth of North America IT Services Market with other markets in Technology, Media and Telecom Industry

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North America IT Services Market Analysis

The North America IT Services Market is expected to register a CAGR of 7.3% during the forecast period.

  • Key players in the IT services market are focusing on expanding their businesses and strengthening their market positions through collaborations and partnerships. For Instance, Accenture acquired Solvera Solutions to deliver digital transformation capabilities in western Canada.
  • According to the Organization for Economic Corporation and Development, United States healthcare expenditure has grown at a CAGR of 3.8% from 2020 to the previous year. In the healthcare sector, increasing technological developments, such as the Internet of Things (IoT) and wearables, cloud services, product engineering services, integration services, and data science and business intelligence solutions, are expected to boost the market growth.
  • The extensive use of digital payments, the introduction of advanced technologies such as AI, Cloud computing, and blockchain technology used in the BFSI sector, and the increasing number of digital wallets are likely to drive the growth of the IT services market over the next five years. For Instance, Tietoevry Banking collaborated with IBM. Through this collaboration, IBM Cloud is being used for financial services that support the payments product portfolio, including Card Suite, Payment Hub, Virtual Account Management, and Instant Payments Solution.
  • During the COVID-19 outbreak, there was a growing adoption of cloud services which is expected to create a favorable market scenario for the growth of the IT services market. The post COVID-19 scenario has led to a remarkable increase in the usage of digital solutions across North America.

North America IT Services Industry Overview

The North America IT services market is highly competitive and consists of major players such as IBM, Microsoft Corporation, TCS Limited, Accenture PLC, and Wipro Limited. Some of the players currently dominate the market in terms of market share. However, with the advancement in IT consultancy services, new players are increasing their market presence, thereby expanding their business footprint across emerging economies.

Wipro signed an agreement to acquire a US-based company known as LeanSwift Solutions in March 2022. The acquisition is to invest and expand its cloud transformation business through Wipro FullStride Cloud Services.

Shortly after, in May 2022, SAP expanded its partnership with IBM to transform business operations. The expanded partnership will also help improve decision-making supported by AI and automated workflows. Once the transformation is completed, IBM's revenue of USD 58 billion will flow through the SAP software. This expanded partnership will allow IBM to accelerate its cloud business transformation and fuel future growth.

North America IT Services Market Leaders

  1. IBM

  2. Microsoft Corporation

  3. TCS Limited

  4. Accenture PLC

  5. Wipro Limited

  6. *Disclaimer: Major Players sorted in no particular order
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North America IT Services Market News

  • July 2022: In accordance with its agreement with the Defense Microelectronics Activity (DMEA), IBM announced a new 33-month work order to offer security services to the Department of Defense (DoD) microelectronics supply chain for important mission platforms. IBM Consulting will continue to create secure microelectronics production flows at commercial state-of-the-art fabrication facilities as part of the Trusted Foundry Access II program.
  • November 2022: IBM collaborated with AWS to drive joint innovation for partners and clients. Through this collaboration, IBM Software products such as Software-as-a-Service (SaaS) will be on AWS Marketplace, making IBM solutions more accessible. IBM also collaborated with Tietoevry to develop financial services technology. Through this collaboration, Tietoevry Banking enhanced its payment solution.

North America IT Services Market Report - Table of Contents

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of the Impact of COVID-19 on the market
  • 4.5 Regulatory Landscape

5. MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Acceleration of Digital Transformation Across Industries and Adoption of New Technologies
    • 5.1.2 Growing Emphasis on Leveraging the Core Competencies by Outsourcing Non-core Operations
  • 5.2 Market Restraints
    • 5.2.1 Data Security, Customization, and Data Migration

6. MARKET SEGMENTATION

  • 6.1 By Type
    • 6.1.1 IT Consulting and Implementation
    • 6.1.2 IT Outsourcing
    • 6.1.3 Business Process Outsourcing
    • 6.1.4 Other Types
  • 6.2 By End-user
    • 6.2.1 Manufacturing
    • 6.2.2 Government
    • 6.2.3 BFSI
    • 6.2.4 Healthcare
    • 6.2.5 Retail and Consumer Goods
    • 6.2.6 Logistics
    • 6.2.7 Other End-users
  • 6.3 By Country
    • 6.3.1 United States
    • 6.3.2 Canada

7. COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 IBM
    • 7.1.2 Accenture PLC
    • 7.1.3 Microsoft Corporation
    • 7.1.4 Infosys Limited
    • 7.1.5 Wipro Limited
    • 7.1.6 Tata Consultancy Services Limited
    • 7.1.7 Capgemini SE
    • 7.1.8 HCL Technologies
    • 7.1.9 Algoworks Solutions Inc
    • 7.1.10 Innowise Inc
    • 7.1.11 Synoptek, LLC
    • 7.1.12 Atos
  • *List Not Exhaustive

8. INVESTMENT ANALYSIS

9. FUTURE OUTLOOK OF THE MARKET

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North America IT Services Industry Segmentation

North America IT services leverage technology and business expertise to help organizations create, manage, and optimize the information and business processes.

The North America IT Services Market is segmented by Type (IT Consulting & Implementation, IT Outsourcing, Business Process Outsourcing), End-user (Manufacturing, Government, BFSI, Healthcare, Retail & Consumer Goods, Logistics), and Country.

The market sizes and forecasts are provided in terms of value (USD million) for all the above segments.

By Type IT Consulting and Implementation
IT Outsourcing
Business Process Outsourcing
Other Types
By End-user Manufacturing
Government
BFSI
Healthcare
Retail and Consumer Goods
Logistics
Other End-users
By Country United States
Canada
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North America IT Services Market Research FAQs

What is the current North America IT Services Market size?

The North America IT Services Market is projected to register a CAGR of 7.3% during the forecast period (2025-2030)

Who are the key players in North America IT Services Market?

IBM, Microsoft Corporation, TCS Limited, Accenture PLC and Wipro Limited are the major companies operating in the North America IT Services Market.

What years does this North America IT Services Market cover?

The report covers the North America IT Services Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the North America IT Services Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.

North America IT Services Industry Report

Statistics for the 2025 North America IT Services market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. North America IT Services analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.