Machine To Machine (M2M) Services Market Size and Share
Machine To Machine (M2M) Services Market Analysis by Mordor Intelligence
The Machine To Machine (M2M) Services Market size is estimated at USD 57.18 billion in 2025, and is expected to reach USD 93.56 billion by 2030, at a CAGR of 10.35% during the forecast period (2025-2030). Growth rests on accelerated 5G and low-power wide-area rollouts, utility and automotive regulations that force connected-endpoint deployment, and subscription-based business models that shift spending from capital to operating budgets. Enterprises now favor secure, global eSIM footprints that reduce logistics costs and enable carrier switching, while edge analytics embedded in gateways lift average revenue per connection through higher-value services. Managed-service vendors capitalize on multiyear contracts that bundle connectivity, device lifecycle management, and cybersecurity guarantees, yet specialist MVNOs sustain pricing pressure by offering flat-rate plans that remove bill-shock risk for global fleets. Integration complexity and tightening data-privacy rules remain the limiting factors, driving demand for professional services and regional data-sovereignty architectures across the Machine To Machine (M2M) Services Market.
Key Report Takeaways
- By service type, managed services led with 64.44% of machine to machine (M2M) services market share in 2024; professional services are forecast to expand at a 12.64% CAGR through 2030.
- By connectivity technology, cellular networks captured 74.48% revenue in 2024, while LPWAN alternatives are poised to grow at a 13.22% CAGR to 2030.
- By service model, connectivity services generated 54.32% revenue in 2024; data management and analytics are advancing at an 11.78% CAGR through 2030.
- By end user, automotive applications commanded 29.82% of 2024 demand, whereas healthcare connections are projected to rise at a 12.56% CAGR to 2030.
- By geography, Asia Pacific accounted for 38.25% of 2024 revenue, and the Middle East is on track for a 13.56% CAGR between 2025 and 2030.
Global Machine To Machine (M2M) Services Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Proliferation of LPWAN and 5G Networks | +2.1% | Global, with Asia Pacific and Middle East leading standalone 5G rollouts | Medium term (2-4 years) |
| Surge in Global IoT Device Deployments | +2.5% | Global, concentrated in North America, Europe, and Asia Pacific manufacturing hubs | Short term (≤ 2 years) |
| Adoption of Managed Connectivity Platforms | +1.4% | North America and Europe enterprise segments, expanding to Asia Pacific | Medium term (2-4 years) |
| Regulatory Mandates for Smart Metering and e-Call | +1.8% | Europe (eCall), North America and Asia Pacific (smart meters), Middle East utilities | Long term (≥ 4 years) |
| AI-Driven Edge Analytics for Predictive Maintenance | +1.3% | North America and Europe industrial sectors, Asia Pacific manufacturing | Medium term (2-4 years) |
| Demand for End-to-End Subscription-Based Solutions | +1.2% | Global, particularly North America SaaS-mature enterprises | Short term (≤ 2 years) |
| Source: Mordor Intelligence | |||
Proliferation of LPWAN and 5G Networks
Standalone 5G cores now operate in 47 countries, enabling network slices that guarantee sub-10 millisecond latency for robotics and autonomous vehicles while reserving low-cost NB-IoT slices for massive sensor traffic. China Mobile closed 2024 with 230 million NB-IoT connections and average monthly revenue per unit near CNY 2 (USD 0.28). In Europe, 34% of enterprises specified LPWAN for new deployments in 2024, up from 22% the prior year, reflecting demand for 10-year battery life in agriculture and environmental monitoring.[1]Vodafone Business, “IoT Barometer 2024,” vodafone.com As chipset prices for 5G RedCap modules approach LTE-M parity by 2026, the M2M services market will expand into uplink-intensive video surveillance within 1 watt power budgets. Operators are already monetizing spectrum assets by offering tiered slices that match latency and throughput classes to industrial use cases, reinforcing cellular primacy while acknowledging LPWAN economics.
Surge in Global IoT Device Deployments
GSMA Intelligence tracked 17.5 billion IoT connections worldwide by year-end 2024, of which 3.2 billion used licensed cellular networks.[2]GSMA Intelligence, “IoT Connections Tracker 2024,” gsma.com Automotive telematics added 120 million new cellular links during 2024 as insurers in North America and Europe adopted usage-based premiums that cut rates up to 30% for data-sharing drivers. India’s Advanced Metering Infrastructure program deployed 50 million smart electric meters, each bundled with 15-year cellular contracts that guarantee predictable revenue for service providers. Device heterogeneity complicates scale: a single smart-city project can encompass 200 hardware models and 40 firmware tracks, increasing demand for unified device-management platforms. The M2M services market benefits when enterprises outsource this complexity to managed-service vendors that can provision, monitor, and secure multivendor fleets under service-level agreements.
Adoption of Managed Connectivity Platforms
Enterprises aim to streamline billing, roaming, and security by sourcing connectivity through global eSIM orchestration rather than juggling multiple carrier contracts. 1NCE’s flat-rate plan of EUR 10 (USD 11) for 10 years and 500 MB has attracted 10 million active lines and a 95% retention rate by mid-2024. Large operators answer with cloud-native control centers that expose APIs for bulk provisioning and diagnostics, reducing average onboarding time from weeks to hours. As connectivity becomes commoditized, platform vendors upsell traffic analytics, anomaly detection, and policy-based security, lifting average revenue per user even as per-megabyte tariffs erode. The managed-platform shift widens the addressable base of the M2M services market by allowing smaller enterprises to launch connected products without building in-house network operations.
Regulatory Mandates for Smart Metering and e-Call
The European Union’s eCall directive achieved full fleet penetration in 2024, embedding 15 million modules annually that require 15-year contracts and enable recurring service income for automotive OEMs. California utilities finished rolling out 16 million LTE-M smart meters under Public Utilities Commission rules, each transmitting consumption data every 15 minutes. Saudi Arabia’s NEOM project specifies 1 million IoT endpoints to be installed by 2028, underpinning double-digit growth in the Middle East. Data-residency mandates such as GDPR and China’s Personal Information Protection Law compel service providers to localize storage and processing, fragmenting global platforms into regional instances. Compliance transforms connectivity from optional to compulsory, accelerating deployment schedules and enlarging the M2M services market.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Fragmented Interoperability Standards | -1.3% | Global, especially Europe and North America multi-vendor projects | Medium term (2-4 years) |
| Escalating Cybersecurity and Data-Privacy Risks | -1.6% | Global, with tight regulation in Europe (GDPR) and North America | Short term (≤ 2 years) |
| High Initial Integration and Deployment Costs | -0.9% | Emerging markets across Asia Pacific, Latin America, and Africa | Medium term (2-4 years) |
| Shortage of M2M-Skilled Workforce | -0.7% | Africa, Latin America, Southeast Asia | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Escalating Cybersecurity and Data-Privacy Risks
The U.S. Cybersecurity and Infrastructure Security Agency logged 47 public IoT breaches in 2024, up from 29 the prior year, with median remediation expenses of USD 2.8 million. GDPR violations can reach 4% of global revenue, motivating enterprises to demand hardware secure elements, zero-trust architectures, and 72-hour breach-notification processes. The U.S. FDA now requires software bill-of-materials disclosures for connected medical devices, extending certification cycles by up to nine months. Cyber-insurance underwriters fold these mandates into premium calculations, adding USD 3 to USD 8 to each device bill of materials. As a result, security-service attach rates exceeded 20% in regulated verticals during 2024. Providers that can bundle certified encryption, continuous monitoring, and over-the-air patching will gain share, whereas vendors lacking compliance credentials face procurement exclusion, tempering the overall CAGR of the M2M services market.
Fragmented Interoperability Standards
Enterprises deploying multi-vendor fleets wrestle with incompatible OneM2M, ETSI, and GSMA specifications, which inflate testing budgets and burn project timelines. An Industrial Internet Consortium study found that 61% of manufacturers experienced integration cycles longer than 18 months, with 40% of budgets devoted to interoperability validation. Although ETSI began aligning its framework with OneM2M in 2024, legacy sensor nodes certified under earlier revisions will remain active beyond 2035, prolonging fragmentation. Vendors are shipping protocol-translation gateways and unified APIs to mask heterogeneity, but these layers raise latency and operations costs. The M2M services market suffers when enterprises delay rollouts until standards stabilize, making harmonization initiatives pivotal for sustaining double-digit growth.
Segment Analysis
By Type: Managed Services Dominate, Professional Services Accelerate
Managed services generated 64.44% of 2024 revenue as enterprises outsourced SIM lifecycle management, roaming optimization, and regulatory compliance, underscoring the maturity of the machine to machine (M2M) services market. Professional services deliver integration, application development, and training; they are projected to expand at a 12.64% CAGR through 2030, reflecting the growing need to mesh legacy SCADA, ERP, and MES systems with cloud-native analytics. Large energy firms are commissioning global eSIM rollouts that bundle three-year managed connectivity contracts with six-month professional-services engagements to ensure smooth migration from 2G telemetry to LTE-M gateways. The gross-margin profile favors professional engagements at more than 50%, yet vendors temper volatility by coupling them with recurring connectivity revenue. Workforce-development modules address adoption hurdles; vendors frequently embed operator training and change-management workshops within statements of work to cut project-failure risk and cement multiyear renewals.
In year-two and beyond, managed-service buyers often graduate to professional engagements that optimize data pipelines and integrate AI inference engines at the edge. This cross-sell dynamic prolongs customer lifetime value and lifts the blended profitability of the machine to machine (M2M) services market. Providers that automate onboarding, diagnostics, and billing through self-service portals can serve thousands of small accounts at marginal cost, freeing engineering talent for high-value professional projects. As emerging regulations demand real-time compliance reporting, managed-service portfolios that embed security analytics and regional data-sovereignty options will command premium pricing.
By Connectivity Technology: Cellular Dominance Faces LPWAN Disruption
Cellular connections captured 74.48% of 2024 revenue, anchored by LTE-M and NB-IoT deployments in automotive, utilities, and logistics. The looming sunset of 2G and 3G services forces fleet owners to retrofit modems at USD 150-USD 300 per unit, creating a short-term uplift for module vendors and operators. LPWAN technologies such as LoRaWAN and Sigfox reached 170 countries, offering 10-year battery life and sub-USD 5 modules that appeal to agriculture and environmental monitoring. LoRa-enabled device shipments passed 300 million in 2024. Satellite IoT grew 18% year-over-year as maritime, aviation, and mining customers embraced hybrid terminals that default to cellular but switch to L-band or low-Earth-orbit links when terrestrial coverage fades.
Competition now centers on 5G RedCap, which promises 100 Mbps uplinks at reduced cost and power, blurring lines between massive-IoT and broadband categories. The machine to machine (M2M) services market size for cellular connections is expected to remain dominant, yet LPWAN’s 13.22% CAGR through 2030 highlights a strategic shift toward use-case-specific economics rather than a one-size-fits-all approach. Providers positioned with multi-bearer orchestration and intelligent traffic steering will mitigate churn as enterprises adopt connectivity portfolios tailored to latency, bandwidth, and power-consumption constraints.
By Service Model: Connectivity Leads, Analytics Gains Traction
Connectivity services accounted for 54.32% of 2024 revenue, reflecting the historic focus on data plans and SIM provisioning. Data management and analytics are growing at an 11.78% CAGR because enterprises increasingly monetize telemetry via predictive maintenance and dynamic pricing. Application enablement and low-code platforms shorten time-to-market; Cisco’s IoT Control Center pre-integrates with Salesforce, SAP, and Microsoft Azure, cutting deployment timelines from months to weeks. The machine to machine (M2M) services market size for device-management platforms is swelling as firmware-over-the-air updates become mandatory under medical-device and automotive regulations. Security add-ons such as anomaly detection and certificate management lift average revenue per connection while satisfying cyber-insurance prerequisites.
Outcome-based pricing is emerging, whereby providers guarantee equipment uptime or fuel-consumption targets rather than selling gigabytes of data. Such models require deep analytics and domain expertise but lock in customers through performance-linked fees that are hard to compare across vendors. As analytics penetrate edge gateways, connectivity services risk commoditization, making value-added layers essential for margin protection in the machine to machine (M2M) services market.
Note: Segment shares of all individual segments available upon report purchase
By End User: Automotive Leads, Healthcare Surges
Automotive applications held 29.82% of 2024 demand, fueled by eCall mandates, usage-based insurance, and over-the-air software updates. Remote diagnostics allow OEMs to deploy features post-sale, converting connectivity from cost center to revenue stream. Healthcare exhibits the fastest growth at a 12.56% CAGR, propelled by reimbursement parity for remote patient monitoring under expanded Medicare codes. Each connected glucose sensor or cardiac implant demands secure, always-on links that comply with HIPAA and GDPR. Utilities compose a steady baseline, with national smart-meter rollouts in India, Japan, and the Middle East. Manufacturing uses M2M to cut downtime; Siemens reported a 28% drop in unplanned outages across 1,200 sites after deploying edge analytics.
Logistics fleets integrate telematics for route optimization and cold-chain compliance, reducing spoilage by 15% at shipping lines such as Maersk. Agriculture employs soil sensors and livestock trackers, with John Deere reporting 500,000 connected machines in the field. As reimbursement, safety, and sustainability incentives expand, the machine to machine (M2M) services market will deepen penetration in these verticals, although cybersecurity and data-sovereignty requirements raise entry thresholds for new providers.
Geography Analysis
Asia Pacific generated 38.25% of global 2024 revenue, driven by China Mobile’s 230 million NB-IoT lines and India’s Smart Cities Mission, which committed INR 200 billion (USD 2.4 billion) for connected street lighting, waste management, and traffic systems. Japan’s 95% 5G standalone coverage supports robotics pilots in Osaka and Tokyo, while South Korean operators bundle edge computing with connectivity for manufacturing clients.
The Middle East is forecast to grow at a 13.56% CAGR through 2030, buoyed by Saudi Arabia’s USD 500 billion NEOM smart-infrastructure program and the UAE’s mandate to install 3 million smart meters by 2025. Africa’s adoption clusters in South Africa, Kenya, and Nigeria, where mobile-money platforms integrate IoT-enabled solar home systems that allow pay-as-you-go financing.
North America shows mature penetration; Verizon supports 27 million connections, flat year-over-year as 2G/3G sunsets offset new wins. Europe leverages GDPR-driven data-residency requirements that encourage regional players, with Vodafone generating EUR 1.2 billion (USD 1.3 billion) in IoT revenue for fiscal 2024. Latin America’s growth centers on Brazilian agriculture, where NB-IoT links monitor crop moisture and optimize logistics. Collectively, regional mandates and infrastructure investments maintain a healthy demand pipeline that anchors the global machine to machine (M2M) services market.
Competitive Landscape
The top 10 providers captured roughly 55% of 2024 revenue, indicating moderate concentration in the M2M services market. Tier-1 mobile network operators such as AT&T, Verizon, Vodafone, China Mobile, and Deutsche Telekom leverage licensed spectrum and customer-billing systems to bundle connectivity and cloud platforms. MVNO specialists including KORE Wireless, Sierra Wireless, and 1NCE differentiate through flat-rate global plans, eSIM orchestration, and vertical-specific solutions that eliminate roaming surprises for cross-border fleets.
Technology roadmaps focus on energy-harvesting modules, quantum-resistant encryption, and federated learning algorithms that train predictive models without centralizing sensitive data. Cisco’s USD 28 billion purchase of Splunk strengthens its security and observability stack, enabling real-time correlation between M2M telemetry and threat intelligence.[3]Cisco Systems Inc., “Splunk Acquisition 2024,” cisco.com Starlink’s direct-to-device satellite service, announced for 2025 launch, threatens to bypass terrestrial networks in remote areas, prompting operators to forge hybrid cellular-satellite partnerships.
Strategic moves include Vodafone’s 10-year pact with Microsoft to integrate Azure IoT Hub, AT&T’s USD 450 million acquisition of KORE’s North American business to expand managed services, and Deutsche Telekom’s joint edge-computing platform with Ericsson. Vendors active in 3GPP Release 18 for 5G RedCap and GSMA’s IoT SAFE gain first-mover influence over emerging standards. The competitive narrative underscores a race to move beyond commoditized data transport toward software, analytics, and security layers that deepen customer lock-in and widen margins.
Machine To Machine (M2M) Services Industry Leaders
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AT&T Inc.
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Verizon Communications Inc.
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Vodafone Group Plc
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China Mobile Communications Corporation
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Cisco Systems Inc.
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- January 2025: Cisco closed its USD 28 billion acquisition of Splunk, integrating full-stack observability with Cisco’s IoT Control Center to enhance threat correlation across device fleets.
- October 2024: Vodafone Business and Microsoft formed a 10-year alliance to connect 5 million devices in Europe via integrated IoT and edge services.
- September 2024: AT&T bought KORE Wireless’s North American IoT unit for USD 450 million, adding 8 million managed lines and a device-management platform.
- August 2024: China Mobile launched a nationwide 5G RedCap network, securing 10 million industrial and automotive contracts within four months.
Global Machine To Machine (M2M) Services Market Report Scope
Machine to Machine (M2M) services refer to a broad term used to define any technology that allows network devices to exchange information and perform an action without any physical assistance of human beings. M2M services are used across different industries, such as retail, banking, financial institutions, telecom and IT industry, healthcare, automotive, oil and gas, and transportation, to enhance the establishments' safety, productivity, and efficiency. Remote monitoring, warehouse management, supply chain management, remote control, robotics, traffic control, security, logistics and fleet management, and autonomous automotive are some of the trending applications of M2M.
The Machine To Machine (M2M) Services Market Report is Segmented by Type (Managed Service, Professional Service), Connectivity Technology (Cellular 2G-5G, LPWAN, Satellite, Wired), Service Model (Connectivity, Device Management, Data Analytics, Security, Application Enablement), End User (Retail, Banking, Telecom, Healthcare, Automotive, Oil and Gas, Transportation, Utilities, Manufacturing, Agriculture, Smart Cities, Consumer Electronics), and Geography (North America, South America, Europe, Asia-Pacific, Middle East and Africa). Market Forecasts are Provided in Terms of Value (USD).
| Managed Service |
| Professional Service |
| Cellular (2G - 5G) |
| LPWAN (NB-IoT / LTE-M / LoRa / Sigfox) |
| Satellite |
| Wired (Ethernet / xDSL) |
| Connectivity Service |
| Device Management Service |
| Data Management and Analytics Service |
| Security Service |
| Application Enablement Service |
| Retail |
| Banking and Financial Institutions |
| Telecom and IT |
| Healthcare |
| Automotive |
| Oil and Gas |
| Transportation |
| Utilities |
| Manufacturing |
| Agriculture |
| Smart Cities |
| Consumer Electronics |
| North America | United States | |
| Canada | ||
| Mexico | ||
| South America | Brazil | |
| Argentina | ||
| Chile | ||
| Rest of South America | ||
| Europe | United Kingdom | |
| Germany | ||
| France | ||
| Italy | ||
| Spain | ||
| Rest of Europe | ||
| Asia-Pacific | China | |
| Japan | ||
| India | ||
| South Korea | ||
| Australia and New Zealand | ||
| Rest of Asia-Pacific | ||
| Middle East and Africa | Middle East | United Arab Emirates |
| Saudi Arabia | ||
| Turkey | ||
| Rest of Middle East | ||
| Africa | South Africa | |
| Kenya | ||
| Nigeria | ||
| Rest of Africa | ||
| United Kingdom | ||
| Germany | ||
| France | ||
| Italy | ||
| Spain | ||
| Rest of Europe | ||
| China | ||
| Japan | ||
| India | ||
| South Korea | ||
| Australia and New Zealand | ||
| Rest of Asia-Pacific | ||
| United Arab Emirates | ||
| Saudi Arabia | ||
| Turkey | ||
| Rest of Middle East | ||
| South Africa | ||
| Kenya | ||
| Nigeria | ||
| Rest of Africa | ||
| By Type | Managed Service | ||
| Professional Service | |||
| By Connectivity Technology | Cellular (2G - 5G) | ||
| LPWAN (NB-IoT / LTE-M / LoRa / Sigfox) | |||
| Satellite | |||
| Wired (Ethernet / xDSL) | |||
| By Service Model | Connectivity Service | ||
| Device Management Service | |||
| Data Management and Analytics Service | |||
| Security Service | |||
| Application Enablement Service | |||
| By End User | Retail | ||
| Banking and Financial Institutions | |||
| Telecom and IT | |||
| Healthcare | |||
| Automotive | |||
| Oil and Gas | |||
| Transportation | |||
| Utilities | |||
| Manufacturing | |||
| Agriculture | |||
| Smart Cities | |||
| Consumer Electronics | |||
| By Geography | North America | United States | |
| Canada | |||
| Mexico | |||
| South America | Brazil | ||
| Argentina | |||
| Chile | |||
| Rest of South America | |||
| Europe | United Kingdom | ||
| Germany | |||
| France | |||
| Italy | |||
| Spain | |||
| Rest of Europe | |||
| Asia-Pacific | China | ||
| Japan | |||
| India | |||
| South Korea | |||
| Australia and New Zealand | |||
| Rest of Asia-Pacific | |||
| Middle East and Africa | Middle East | United Arab Emirates | |
| Saudi Arabia | |||
| Turkey | |||
| Rest of Middle East | |||
| Africa | South Africa | ||
| Kenya | |||
| Nigeria | |||
| Rest of Africa | |||
| United Kingdom | |||
| Germany | |||
| France | |||
| Italy | |||
| Spain | |||
| Rest of Europe | |||
| China | |||
| Japan | |||
| India | |||
| South Korea | |||
| Australia and New Zealand | |||
| Rest of Asia-Pacific | |||
| United Arab Emirates | |||
| Saudi Arabia | |||
| Turkey | |||
| Rest of Middle East | |||
| South Africa | |||
| Kenya | |||
| Nigeria | |||
| Rest of Africa | |||
Key Questions Answered in the Report
What is the projected value of the M2M services market in 2030?
The M2M services market is forecast to reach USD 93.56 billion by 2030.
Which connectivity technology dominates current deployments?
Cellular networks, including LTE-M and NB-IoT, held 74.48% of 2024 revenue.
Which end-user segment is expanding the fastest?
Healthcare connections are expected to grow at a 12.56% CAGR through 2030.
Why are professional services gaining traction?
Enterprises require integration expertise to link legacy systems with cloud analytics, driving a 12.64% CAGR for professional engagements.
Which region will post the highest growth rate to 2030?
The Middle East is poised for a 13.56% CAGR, propelled by smart-infrastructure mandates in Saudi Arabia and the UAE.
How is cybersecurity influencing procurement decisions?
Rising breach costs and regulatory fines push enterprises to demand end-to-end encryption and zero-trust architectures, raising security-service attach rates above 20%.
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