Machine To Machine (M2M) Services Market Size and Share

Machine To Machine (M2M) Services Market (2025 - 2030)
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Machine To Machine (M2M) Services Market Analysis by Mordor Intelligence

The Machine To Machine (M2M) Services Market size is estimated at USD 57.18 billion in 2025, and is expected to reach USD 93.56 billion by 2030, at a CAGR of 10.35% during the forecast period (2025-2030). Growth rests on accelerated 5G and low-power wide-area rollouts, utility and automotive regulations that force connected-endpoint deployment, and subscription-based business models that shift spending from capital to operating budgets. Enterprises now favor secure, global eSIM footprints that reduce logistics costs and enable carrier switching, while edge analytics embedded in gateways lift average revenue per connection through higher-value services. Managed-service vendors capitalize on multiyear contracts that bundle connectivity, device lifecycle management, and cybersecurity guarantees, yet specialist MVNOs sustain pricing pressure by offering flat-rate plans that remove bill-shock risk for global fleets. Integration complexity and tightening data-privacy rules remain the limiting factors, driving demand for professional services and regional data-sovereignty architectures across the Machine To Machine (M2M) Services Market.

Key Report Takeaways

  • By service type, managed services led with 64.44% of machine to machine (M2M) services market share in 2024; professional services are forecast to expand at a 12.64% CAGR through 2030.
  • By connectivity technology, cellular networks captured 74.48% revenue in 2024, while LPWAN alternatives are poised to grow at a 13.22% CAGR to 2030.
  • By service model, connectivity services generated 54.32% revenue in 2024; data management and analytics are advancing at an 11.78% CAGR through 2030.
  • By end user, automotive applications commanded 29.82% of 2024 demand, whereas healthcare connections are projected to rise at a 12.56% CAGR to 2030.
  • By geography, Asia Pacific accounted for 38.25% of 2024 revenue, and the Middle East is on track for a 13.56% CAGR between 2025 and 2030.

Segment Analysis

By Type: Managed Services Dominate, Professional Services Accelerate

Managed services generated 64.44% of 2024 revenue as enterprises outsourced SIM lifecycle management, roaming optimization, and regulatory compliance, underscoring the maturity of the machine to machine (M2M) services market. Professional services deliver integration, application development, and training; they are projected to expand at a 12.64% CAGR through 2030, reflecting the growing need to mesh legacy SCADA, ERP, and MES systems with cloud-native analytics. Large energy firms are commissioning global eSIM rollouts that bundle three-year managed connectivity contracts with six-month professional-services engagements to ensure smooth migration from 2G telemetry to LTE-M gateways. The gross-margin profile favors professional engagements at more than 50%, yet vendors temper volatility by coupling them with recurring connectivity revenue. Workforce-development modules address adoption hurdles; vendors frequently embed operator training and change-management workshops within statements of work to cut project-failure risk and cement multiyear renewals.

In year-two and beyond, managed-service buyers often graduate to professional engagements that optimize data pipelines and integrate AI inference engines at the edge. This cross-sell dynamic prolongs customer lifetime value and lifts the blended profitability of the machine to machine (M2M) services market. Providers that automate onboarding, diagnostics, and billing through self-service portals can serve thousands of small accounts at marginal cost, freeing engineering talent for high-value professional projects. As emerging regulations demand real-time compliance reporting, managed-service portfolios that embed security analytics and regional data-sovereignty options will command premium pricing.

Machine To Machine (M2M) Services Market: Market Share by Type
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By Connectivity Technology: Cellular Dominance Faces LPWAN Disruption

Cellular connections captured 74.48% of 2024 revenue, anchored by LTE-M and NB-IoT deployments in automotive, utilities, and logistics. The looming sunset of 2G and 3G services forces fleet owners to retrofit modems at USD 150-USD 300 per unit, creating a short-term uplift for module vendors and operators. LPWAN technologies such as LoRaWAN and Sigfox reached 170 countries, offering 10-year battery life and sub-USD 5 modules that appeal to agriculture and environmental monitoring. LoRa-enabled device shipments passed 300 million in 2024. Satellite IoT grew 18% year-over-year as maritime, aviation, and mining customers embraced hybrid terminals that default to cellular but switch to L-band or low-Earth-orbit links when terrestrial coverage fades.

Competition now centers on 5G RedCap, which promises 100 Mbps uplinks at reduced cost and power, blurring lines between massive-IoT and broadband categories. The machine to machine (M2M) services market size for cellular connections is expected to remain dominant, yet LPWAN’s 13.22% CAGR through 2030 highlights a strategic shift toward use-case-specific economics rather than a one-size-fits-all approach. Providers positioned with multi-bearer orchestration and intelligent traffic steering will mitigate churn as enterprises adopt connectivity portfolios tailored to latency, bandwidth, and power-consumption constraints.

By Service Model: Connectivity Leads, Analytics Gains Traction

Connectivity services accounted for 54.32% of 2024 revenue, reflecting the historic focus on data plans and SIM provisioning. Data management and analytics are growing at an 11.78% CAGR because enterprises increasingly monetize telemetry via predictive maintenance and dynamic pricing. Application enablement and low-code platforms shorten time-to-market; Cisco’s IoT Control Center pre-integrates with Salesforce, SAP, and Microsoft Azure, cutting deployment timelines from months to weeks. The machine to machine (M2M) services market size for device-management platforms is swelling as firmware-over-the-air updates become mandatory under medical-device and automotive regulations. Security add-ons such as anomaly detection and certificate management lift average revenue per connection while satisfying cyber-insurance prerequisites.

Outcome-based pricing is emerging, whereby providers guarantee equipment uptime or fuel-consumption targets rather than selling gigabytes of data. Such models require deep analytics and domain expertise but lock in customers through performance-linked fees that are hard to compare across vendors. As analytics penetrate edge gateways, connectivity services risk commoditization, making value-added layers essential for margin protection in the machine to machine (M2M) services market.

Machine To Machine (M2M) Services Market: Market Share by Service Model
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By End User: Automotive Leads, Healthcare Surges

Automotive applications held 29.82% of 2024 demand, fueled by eCall mandates, usage-based insurance, and over-the-air software updates. Remote diagnostics allow OEMs to deploy features post-sale, converting connectivity from cost center to revenue stream. Healthcare exhibits the fastest growth at a 12.56% CAGR, propelled by reimbursement parity for remote patient monitoring under expanded Medicare codes. Each connected glucose sensor or cardiac implant demands secure, always-on links that comply with HIPAA and GDPR. Utilities compose a steady baseline, with national smart-meter rollouts in India, Japan, and the Middle East. Manufacturing uses M2M to cut downtime; Siemens reported a 28% drop in unplanned outages across 1,200 sites after deploying edge analytics.

Logistics fleets integrate telematics for route optimization and cold-chain compliance, reducing spoilage by 15% at shipping lines such as Maersk. Agriculture employs soil sensors and livestock trackers, with John Deere reporting 500,000 connected machines in the field. As reimbursement, safety, and sustainability incentives expand, the machine to machine (M2M) services market will deepen penetration in these verticals, although cybersecurity and data-sovereignty requirements raise entry thresholds for new providers.

Geography Analysis

Asia Pacific generated 38.25% of global 2024 revenue, driven by China Mobile’s 230 million NB-IoT lines and India’s Smart Cities Mission, which committed INR 200 billion (USD 2.4 billion) for connected street lighting, waste management, and traffic systems. Japan’s 95% 5G standalone coverage supports robotics pilots in Osaka and Tokyo, while South Korean operators bundle edge computing with connectivity for manufacturing clients.

The Middle East is forecast to grow at a 13.56% CAGR through 2030, buoyed by Saudi Arabia’s USD 500 billion NEOM smart-infrastructure program and the UAE’s mandate to install 3 million smart meters by 2025. Africa’s adoption clusters in South Africa, Kenya, and Nigeria, where mobile-money platforms integrate IoT-enabled solar home systems that allow pay-as-you-go financing.

North America shows mature penetration; Verizon supports 27 million connections, flat year-over-year as 2G/3G sunsets offset new wins. Europe leverages GDPR-driven data-residency requirements that encourage regional players, with Vodafone generating EUR 1.2 billion (USD 1.3 billion) in IoT revenue for fiscal 2024. Latin America’s growth centers on Brazilian agriculture, where NB-IoT links monitor crop moisture and optimize logistics. Collectively, regional mandates and infrastructure investments maintain a healthy demand pipeline that anchors the global machine to machine (M2M) services market.

Machine To Machine (M2M) Services Market CAGR (%), Growth Rate by Region
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Competitive Landscape

The top 10 providers captured roughly 55% of 2024 revenue, indicating moderate concentration in the M2M services market. Tier-1 mobile network operators such as AT&T, Verizon, Vodafone, China Mobile, and Deutsche Telekom leverage licensed spectrum and customer-billing systems to bundle connectivity and cloud platforms. MVNO specialists including KORE Wireless, Sierra Wireless, and 1NCE differentiate through flat-rate global plans, eSIM orchestration, and vertical-specific solutions that eliminate roaming surprises for cross-border fleets.

Technology roadmaps focus on energy-harvesting modules, quantum-resistant encryption, and federated learning algorithms that train predictive models without centralizing sensitive data. Cisco’s USD 28 billion purchase of Splunk strengthens its security and observability stack, enabling real-time correlation between M2M telemetry and threat intelligence.[3]Cisco Systems Inc., “Splunk Acquisition 2024,” cisco.com Starlink’s direct-to-device satellite service, announced for 2025 launch, threatens to bypass terrestrial networks in remote areas, prompting operators to forge hybrid cellular-satellite partnerships.

Strategic moves include Vodafone’s 10-year pact with Microsoft to integrate Azure IoT Hub, AT&T’s USD 450 million acquisition of KORE’s North American business to expand managed services, and Deutsche Telekom’s joint edge-computing platform with Ericsson. Vendors active in 3GPP Release 18 for 5G RedCap and GSMA’s IoT SAFE gain first-mover influence over emerging standards. The competitive narrative underscores a race to move beyond commoditized data transport toward software, analytics, and security layers that deepen customer lock-in and widen margins.

Machine To Machine (M2M) Services Industry Leaders

  1. AT&T Inc.

  2. Verizon Communications Inc.

  3. Vodafone Group Plc

  4. China Mobile Communications Corporation

  5. Cisco Systems Inc.

  6. *Disclaimer: Major Players sorted in no particular order
Machine To Machine (M2M) Services Market Concentration
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Recent Industry Developments

  • January 2025: Cisco closed its USD 28 billion acquisition of Splunk, integrating full-stack observability with Cisco’s IoT Control Center to enhance threat correlation across device fleets.
  • October 2024: Vodafone Business and Microsoft formed a 10-year alliance to connect 5 million devices in Europe via integrated IoT and edge services.
  • September 2024: AT&T bought KORE Wireless’s North American IoT unit for USD 450 million, adding 8 million managed lines and a device-management platform.
  • August 2024: China Mobile launched a nationwide 5G RedCap network, securing 10 million industrial and automotive contracts within four months.

Table of Contents for Machine To Machine (M2M) Services Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Proliferation of LPWAN and 5G Networks
    • 4.2.2 Surge in Global IoT Device Deployments
    • 4.2.3 Adoption of Managed Connectivity Platforms
    • 4.2.4 Regulatory Mandates for Smart Metering and e-Call
    • 4.2.5 AI-Driven Edge Analytics for Predictive Maintenance
    • 4.2.6 Demand for End-to-End Subscription-Based M2M Solutions
  • 4.3 Market Restraints
    • 4.3.1 Fragmented Interoperability Standards
    • 4.3.2 Escalating Cybersecurity and Data-Privacy Risks
    • 4.3.3 High Initial Integration and Deployment Costs
    • 4.3.4 Shortage of M2M-Skilled Workforce in Emerging Regions
  • 4.4 Industry Value / Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Impact of Macroeconomic Factors on the Market
  • 4.8 Porter's Five Forces Analysis
    • 4.8.1 Bargaining Power of Suppliers
    • 4.8.2 Bargaining Power of Buyers
    • 4.8.3 Threat of New Entrants
    • 4.8.4 Threat of Substitutes
    • 4.8.5 Intensity of Competitive Rivalry

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Type
    • 5.1.1 Managed Service
    • 5.1.2 Professional Service
  • 5.2 By Connectivity Technology
    • 5.2.1 Cellular (2G - 5G)
    • 5.2.2 LPWAN (NB-IoT / LTE-M / LoRa / Sigfox)
    • 5.2.3 Satellite
    • 5.2.4 Wired (Ethernet / xDSL)
  • 5.3 By Service Model
    • 5.3.1 Connectivity Service
    • 5.3.2 Device Management Service
    • 5.3.3 Data Management and Analytics Service
    • 5.3.4 Security Service
    • 5.3.5 Application Enablement Service
  • 5.4 By End User
    • 5.4.1 Retail
    • 5.4.2 Banking and Financial Institutions
    • 5.4.3 Telecom and IT
    • 5.4.4 Healthcare
    • 5.4.5 Automotive
    • 5.4.6 Oil and Gas
    • 5.4.7 Transportation
    • 5.4.8 Utilities
    • 5.4.9 Manufacturing
    • 5.4.10 Agriculture
    • 5.4.11 Smart Cities
    • 5.4.12 Consumer Electronics
  • 5.5 By Geography
    • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.1.3 Mexico
    • 5.5.2 South America
    • 5.5.2.1 Brazil
    • 5.5.2.2 Argentina
    • 5.5.2.3 Chile
    • 5.5.2.4 Rest of South America
    • 5.5.3 Europe
    • 5.5.3.1 United Kingdom
    • 5.5.3.2 Germany
    • 5.5.3.3 France
    • 5.5.3.4 Italy
    • 5.5.3.5 Spain
    • 5.5.3.6 Rest of Europe
    • 5.5.4 Asia-Pacific
    • 5.5.4.1 China
    • 5.5.4.2 Japan
    • 5.5.4.3 India
    • 5.5.4.4 South Korea
    • 5.5.4.5 Australia and New Zealand
    • 5.5.4.6 Rest of Asia-Pacific
    • 5.5.5 Middle East and Africa
    • 5.5.5.1 Middle East
    • 5.5.5.1.1 United Arab Emirates
    • 5.5.5.1.2 Saudi Arabia
    • 5.5.5.1.3 Turkey
    • 5.5.5.1.4 Rest of Middle East
    • 5.5.5.2 Africa
    • 5.5.5.2.1 South Africa
    • 5.5.5.2.2 Kenya
    • 5.5.5.2.3 Nigeria
    • 5.5.5.2.4 Rest of Africa
    • 5.5.6 Europe
    • 5.5.6.1 United Kingdom
    • 5.5.6.2 Germany
    • 5.5.6.3 France
    • 5.5.6.4 Italy
    • 5.5.6.5 Spain
    • 5.5.6.6 Rest of Europe
    • 5.5.7 Asia-Pacific
    • 5.5.7.1 China
    • 5.5.7.2 Japan
    • 5.5.7.3 India
    • 5.5.7.4 South Korea
    • 5.5.7.5 Australia and New Zealand
    • 5.5.7.6 Rest of Asia-Pacific
    • 5.5.8 Middle East and Africa
    • 5.5.8.1 Middle East
    • 5.5.8.1.1 United Arab Emirates
    • 5.5.8.1.2 Saudi Arabia
    • 5.5.8.1.3 Turkey
    • 5.5.8.1.4 Rest of Middle East
    • 5.5.8.2 Africa
    • 5.5.8.2.1 South Africa
    • 5.5.8.2.2 Kenya
    • 5.5.8.2.3 Nigeria
    • 5.5.8.2.4 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global-level Overview, Market-level Overview, Core Segments, Financials as available, Strategic Information, Market Rank / Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 AT&T Inc.
    • 6.4.2 Verizon Communications Inc.
    • 6.4.3 Vodafone Group Plc
    • 6.4.4 China Mobile Communications Corporation
    • 6.4.5 Deutsche Telekom AG
    • 6.4.6 Rogers Communications Inc.
    • 6.4.7 International Business Machines Corporation
    • 6.4.8 Cisco Systems Inc.
    • 6.4.9 Huawei Technologies Co. Ltd.
    • 6.4.10 Intel Corporation
    • 6.4.11 Thales Group
    • 6.4.12 Amdocs Ltd.
    • 6.4.13 EE Ltd.
    • 6.4.14 Nokia Corporation
    • 6.4.15 Comarch S.A.
    • 6.4.16 KORE Wireless Group Inc.
    • 6.4.17 Sierra Wireless Inc.
    • 6.4.18 Telit Cinterion
    • 6.4.19 Aeris Communications Inc.
    • 6.4.20 1NCE GmbH
    • 6.4.21 Emnify GmbH
    • 6.4.22 Transatel S.A.S.
    • 6.4.23 Orange Business Services
    • 6.4.24 Transatel S.A.S.

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-Space and Unmet-Need Assessment
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Global Machine To Machine (M2M) Services Market Report Scope

Machine to Machine (M2M) services refer to a broad term used to define any technology that allows network devices to exchange information and perform an action without any physical assistance of human beings. M2M services are used across different industries, such as retail, banking, financial institutions, telecom and IT industry, healthcare, automotive, oil and gas, and transportation, to enhance the establishments' safety, productivity, and efficiency. Remote monitoring, warehouse management, supply chain management, remote control, robotics, traffic control, security, logistics and fleet management, and autonomous automotive are some of the trending applications of M2M.

The Machine To Machine (M2M) Services Market Report is Segmented by Type (Managed Service, Professional Service), Connectivity Technology (Cellular 2G-5G, LPWAN, Satellite, Wired), Service Model (Connectivity, Device Management, Data Analytics, Security, Application Enablement), End User (Retail, Banking, Telecom, Healthcare, Automotive, Oil and Gas, Transportation, Utilities, Manufacturing, Agriculture, Smart Cities, Consumer Electronics), and Geography (North America, South America, Europe, Asia-Pacific, Middle East and Africa). Market Forecasts are Provided in Terms of Value (USD).

By Type
Managed Service
Professional Service
By Connectivity Technology
Cellular (2G - 5G)
LPWAN (NB-IoT / LTE-M / LoRa / Sigfox)
Satellite
Wired (Ethernet / xDSL)
By Service Model
Connectivity Service
Device Management Service
Data Management and Analytics Service
Security Service
Application Enablement Service
By End User
Retail
Banking and Financial Institutions
Telecom and IT
Healthcare
Automotive
Oil and Gas
Transportation
Utilities
Manufacturing
Agriculture
Smart Cities
Consumer Electronics
By Geography
North America United States
Canada
Mexico
South America Brazil
Argentina
Chile
Rest of South America
Europe United Kingdom
Germany
France
Italy
Spain
Rest of Europe
Asia-Pacific China
Japan
India
South Korea
Australia and New Zealand
Rest of Asia-Pacific
Middle East and Africa Middle East United Arab Emirates
Saudi Arabia
Turkey
Rest of Middle East
Africa South Africa
Kenya
Nigeria
Rest of Africa
United Kingdom
Germany
France
Italy
Spain
Rest of Europe
China
Japan
India
South Korea
Australia and New Zealand
Rest of Asia-Pacific
United Arab Emirates
Saudi Arabia
Turkey
Rest of Middle East
South Africa
Kenya
Nigeria
Rest of Africa
By Type Managed Service
Professional Service
By Connectivity Technology Cellular (2G - 5G)
LPWAN (NB-IoT / LTE-M / LoRa / Sigfox)
Satellite
Wired (Ethernet / xDSL)
By Service Model Connectivity Service
Device Management Service
Data Management and Analytics Service
Security Service
Application Enablement Service
By End User Retail
Banking and Financial Institutions
Telecom and IT
Healthcare
Automotive
Oil and Gas
Transportation
Utilities
Manufacturing
Agriculture
Smart Cities
Consumer Electronics
By Geography North America United States
Canada
Mexico
South America Brazil
Argentina
Chile
Rest of South America
Europe United Kingdom
Germany
France
Italy
Spain
Rest of Europe
Asia-Pacific China
Japan
India
South Korea
Australia and New Zealand
Rest of Asia-Pacific
Middle East and Africa Middle East United Arab Emirates
Saudi Arabia
Turkey
Rest of Middle East
Africa South Africa
Kenya
Nigeria
Rest of Africa
United Kingdom
Germany
France
Italy
Spain
Rest of Europe
China
Japan
India
South Korea
Australia and New Zealand
Rest of Asia-Pacific
United Arab Emirates
Saudi Arabia
Turkey
Rest of Middle East
South Africa
Kenya
Nigeria
Rest of Africa
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Key Questions Answered in the Report

What is the projected value of the M2M services market in 2030?

The M2M services market is forecast to reach USD 93.56 billion by 2030.

Which connectivity technology dominates current deployments?

Cellular networks, including LTE-M and NB-IoT, held 74.48% of 2024 revenue.

Which end-user segment is expanding the fastest?

Healthcare connections are expected to grow at a 12.56% CAGR through 2030.

Why are professional services gaining traction?

Enterprises require integration expertise to link legacy systems with cloud analytics, driving a 12.64% CAGR for professional engagements.

Which region will post the highest growth rate to 2030?

The Middle East is poised for a 13.56% CAGR, propelled by smart-infrastructure mandates in Saudi Arabia and the UAE.

How is cybersecurity influencing procurement decisions?

Rising breach costs and regulatory fines push enterprises to demand end-to-end encryption and zero-trust architectures, raising security-service attach rates above 20%.

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