Facility Management Industry in India Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)

The India Facility Management Market is segmented by Facility Management Type (Hard Services and Soft Services), Sector Type (Unorganized and Organized), End User (Commercial, Industrial, and Infrastructure), and Geography (North, West, South, and East). The market sizes and forecasts are provided in terms of value (USD billion) for all the above segments.

India Facility Management Market Size

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India Facility Management Market Summary
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Study Period 2019 - 2029
Base Year For Estimation 2023
Market Size (2024) USD 148.65 Billion
Market Size (2029) USD 212.12 Billion
CAGR (2024 - 2029) 7.37 %
Market Concentration Low

Major Players

India Facility Management Market Major Players

*Disclaimer: Major Players sorted in no particular order

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India Facility Management Market Analysis

The India Facility Management Market size is estimated at USD 148.65 billion in 2024, and is expected to reach USD 212.12 billion by 2029, growing at a CAGR of 7.37% during the forecast period (2024-2029).

FM encompasses all aspects of managing a building, an organization's infrastructure, and the overall coordination of the workplace. This system streamlines processes and standardizes services for an organization.

  • Facility management in India is increasingly gaining popularity due to rapid urban development, the booming construction sector, increasing emphasis on green buildings, and a growing awareness of advantages arising from outsourcing non-core business activities.
  • Regarding sophistication and development, India is one of the largest markets for outsourced facility management services. Small local companies focus on single contracts and single-service solutions, while the region's FM business operates with integrated contracts given by significant vendors from different continents. Given the changing dynamics in the region, there are more chances to combine facility management and corporate real estate in novel ways.
  • The public sector clients are eager to reduce the number of suppliers and decrease costs. Therefore, bundled service contracts are expected to profit from the budget cuts, keeping with the ongoing efforts of many government agencies to streamline their operations. As the need for total facility management (TFM) grows, public sector firms in the region are progressively outsourcing all "non-core business activities" to a single service provider, allowing them to focus more on their core businesses.
  • Moreover, the need for enterprises to evaluate possible cyber risks across their OT environments and take action to strengthen their security posture is more than ever as IT and OT systems continue to converge. Facility managers may offer crucial insider advice in developing and implementing a diligent cybersecurity plan to safeguard critical OT systems as the threat landscape continues to change at an alarming rate.
  • The COVID-19 pandemic had a mixed economic impact on FM companies in India. Limiting people's movement resulted in declining project work and activity at several customer locations. The pandemic lockdowns harmed significant companies in the market, including BVG, CBRE Group, and others.

India Facility Management Market Trends

Soft Services to Drive the Market Growth

  • The primary categories of soft services are cleaning, recycling, security, pest control, handyman services, grounds maintenance, and waste management. Based on the increasing complexity of projects in Delhi, Hyderabad, and other cities, FM firms have determined that high-level cleaning services represent a growth opportunity for their business.
  • Internet of Things (IoT) adoption quickly emerges as a major driver in FM soft services. IoT enables improved decision-making and work process optimization across various industry sectors by providing a continuous, real-time data stream. The demand for outsourcing services is growing, and businesses are emphasizing individualized services with added value, such as risk management that is reliable and efficient and manages local labor laws and HSE.
  • Additionally, the consistent rise in commercial real estate in emerging cities like Kolkata is anticipated to offer growth prospects for the incumbents battling challenges like congestion in mature markets. With the impact of regional variables like the development of new branch offices and the outsourcing of soft FM, the demand is predicted to experience a continual rise even though the country's current market penetration is still (relatively) limited.
  • The COVID-19 outbreak has sparked changes in how facilities and services are run. The future of organizations will demand careful thought and tailored plans. Therefore the role of FM service providers may also change to one that is more strategic and long-term in character.
India Facility Management Market: Wide-Area and Short-Range IoT Device Installed Base from 2020-2027, in Millions.

North of the Country is Expected to hold Dominant Market Share

  • To serve a broad spectrum of customers and increase their market share, the businesses in the area are diversifying their product lines. For instance, Delhi NCR-based MASCOP Facilities Services provides comprehensive facility management services for trouble-free office space maintenance and operation. The company's clientele includes corporate entities, industries, government agencies, manufacturing firms, shopping centers, hotels, institutional settings, guesthouses, hospitals, multiplexes, and substantial office complexes.
  • Most newly formed markets are expected to keep an organized structure in light of smart city developments and eliminate the unorganized sectors, making it easy for FM vendors to deploy their services. The IT boom in the country paired it with e-commerce investments, and companies like Shopify, and Amazon, among others, announced overall infrastructural development that drives the demand for FM services.
  • For various suppliers, integrated facilities management has streamlined and effectively managed work and tasks. One integrated perspective of all management-related duties and fewer contracts, teams, and resources to manage are the main effects of the approach. IFM delivers better visibility that results in effective management of teams, decreased operating expenses, quicker replies to requests, less downtime for employees, and a stronger focus on the big picture instead of managing each separate stakeholder and each activity multiple times. Using an IFM service provider also makes it much simpler to implement significant modifications across numerous sites and services.
  • Coworking spaces have been crucial to India's growing gig economy and startup culture. In recent years, "coworking spaces in India" have grown exponentially. By renting out individual office spaces, these hubs have spared startups and corporations the immense burden of setting up new offices. Large Indian cities like Delhi, Bangalore, and Mumbai are no longer the only ones where there is a demand for coworking spaces. Additionally, it has reached other Tier 2 Indian cities.
India Facility Management Market: Market Size of E-commerce Industry Across India from 2014 to 2018, With Forecasts Until 2030

India Facility Management Industry Overview

The Indian Facility Management Market is fragmented. The major companies include Sodexo Facilities Management Services India Private Limited, ISS Facility ManagementBVG India Limite, G4S India, and Mortice Group PLC (TenonFM).

In March 2023, Sodexo Facilities Management Services India Private Limited launched its expertise to AHPI-affiliate healthcare providers and diagnostic centers in Ranchi for the repair, maintenance, and upkeep of clinical equipment to enable quality patient care. The warehouse comprises a state-of-the-art repair laboratory housing vital spare parts and accessories for equipment crucial to patient care.

In June 2022, the FacilityCobot interdisciplinary innovation project was a partnership between the University of Southern Denmark (SDU), consulting firm K-Jacobsen, Signal Architects, and ISS, as well as the technology firms Ubiqisense and Enabled Robotics. The project's goal is to create a novel mobile robot that combines a smart building sensing system with a human-robot interface and frees cleaning employees from laborious or repetitive chores. The robot will be able to operate effectively with cleaning personnel with the integration of the aforementioned technologies, particularly in spaces with a lot of open space, like offices and canteens.

India Facility Management Market Leaders

  1. Sodexo Facilities Management Services India Private Limited

  2. BVG India Limited

  3. ISS Facility Management

  4. G4S India

  5. Mortice Group PLC (TenonFM)

*Disclaimer: Major Players sorted in no particular order

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India Facility Management Market News

  • Apr 2023: Sodexo Facilities Management Services India Private Limited Sodexo signed an MOU with the Ministry of Skill Development of India and launched the Tourism & Hospitality Skill Council (THSC) and Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY) under the aegis of NSDC and India Skill Development Initiative to offer first-time employment opportunities to the frontline workforce working in the food & catering and facilities management spaces.
  • May 2022: Tech24 announced its acquisition of Facilities Management LLC and Peltz Services Inc., based in Indiana, to enhance the FM services in maintenance for food service and commercial HVAC equipment.

India Facility Management Market Report - Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHTS

    1. 4.1 Market Overview

    2. 4.2 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.2.1 Bargaining Power of Suppliers

      2. 4.2.2 Bargaining Power of Buyers

      3. 4.2.3 Threat of New Entrants

      4. 4.2.4 Threat of Substitute Products

      5. 4.2.5 Intensity of Competitive Rivalry

    3. 4.3 Assessment of the Impact of COVID-19 on the Market

  5. 5. MARKET DYNAMICS

    1. 5.1 Introduction to Market Drivers

    2. 5.2 Market Drivers

      1. 5.2.1 Growing Emphasis on Outsourcing of Non-core Operations

      2. 5.2.2 Steady Growth in Commercial Real Estate Sector

      3. 5.2.3 Strong Emphasis on Green Practices and Safety Awareness

    3. 5.3 Market Restraints

      1. 5.3.1 Skilled Manpower Shortage and Macro Level Fluctuations

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Facility Management Type

      1. 6.1.1 Hard Services

      2. 6.1.2 Soft Services

    2. 6.2 By Sector Type

      1. 6.2.1 Unorganized

      2. 6.2.2 Organized

    3. 6.3 By End-User

      1. 6.3.1 Commercial

      2. 6.3.2 Industrial

      3. 6.3.3 Infrastructure

    4. 6.4 By Geography

      1. 6.4.1 North

      2. 6.4.2 West

      3. 6.4.3 South

      4. 6.4.4 East

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 Sodexo Facilities Management Services India Private Limited

      2. 7.1.2 BVG India Limited

      3. 7.1.3 ISS Facility Management

      4. 7.1.4 G4S India

      5. 7.1.5 Mortice Group PLC (TenonFM)

      6. 7.1.6 Quess Corporation

      7. 7.1.7 Dusters Total Solutions Limited

      8. 7.1.8 ServiceMax Facility Management Private Limited

      9. 7.1.9 EFS Facilities Services

      10. 7.1.10 Updater Services Private Limited

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. MARKET OPPORTUNITIES AND FUTURE TRENDS

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India Facility Management Industry Segmentation

Facility Management encompasses various disciplines ranging from complex services such as physical structure services, lifts, etc., to soft benefits such as human interaction, cleaning, etc. FMs contribute to the business's bottom line through their responsibility for often maintaining an organization's most significant and most valuable assets, such as property, equipment, buildings, and other environments that house personnel, productivity, inventory, and other elements of the operation. The objective of professional FM as an interdisciplinary business function is to coordinate the demand and supply of facilities and services in public and private organizations. The Indian market for outsourcing such facilities is expected to grow over the coming years, owing to the organization's efforts to concentrate on the core process growth.

The India Facility Management Market is segmented by Facility Management Type (Hard Services and Soft Services), Sector Type (Unorganized and Organized), End User (Commercial, Industrial, and Infrastructure), and Geography (North, West, South, and East). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.

By Facility Management Type
Hard Services
Soft Services
By Sector Type
Unorganized
Organized
By End-User
Commercial
Industrial
Infrastructure
By Geography
North
West
South
East
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India Facility Management Market Research FAQs

The India Facility Management Market size is expected to reach USD 148.65 billion in 2024 and grow at a CAGR of 7.37% to reach USD 212.12 billion by 2029.

In 2024, the India Facility Management Market size is expected to reach USD 148.65 billion.

Sodexo Facilities Management Services India Private Limited, BVG India Limited, ISS Facility Management, G4S India and Mortice Group PLC (TenonFM) are the major companies operating in the India Facility Management Market.

In 2023, the India Facility Management Market size was estimated at USD 138.45 billion. The report covers the India Facility Management Market historical market size for years: 2019, 2020, 2021, 2022 and 2023. The report also forecasts the India Facility Management Market size for years: 2024, 2025, 2026, 2027, 2028 and 2029.

Facility Management in India Industry Report

Statistics for the 2024 India Facility Management market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. India Facility Management analysis includes a market forecast outlook to for 2024 to 2029 and historical overview. Get a sample of this industry analysis as a free report PDF download.

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Facility Management Industry in India Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)