Business Process Management Market - Growth, Trends, and Forecast (2019 - 2024)

The Business Process Management Market is segmented by Deployment ( On-Premise, Cloud ), Solution ( Process Improvement, Automation, Content, and Document, Management, Integration, Monitoring, and Optimization ), End-user Industry ( Government and Defense, Banking, BFSI, IT and Telecommunication, Healthcare, Retail, Manufacturing, Other End-user Industries ), and Geography.

Market Snapshot

business process management market
Study Period:


Base Year:


Fastest Growing Market:

Asia Pacific

Largest Market:

North America



Key Players:

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Market Overview

The business process management (BPM) market was valued at USD 3.18 billion in 2018 and is expected to reach a value of USD  4.5 billion by 2024 at a CAGR of 6.26% over the forecast period (2019-2024). One of the prominent trends in the market studied, that aids to the growth of the BPM market are the increasing integration of automation and the Internet of Things, with BPM.
  • In recent years, business process management (BPM) has received considerable attention, due to its potential to significantly increase productivity and cut down costs. Modern-day BPM systems are abundantly available, by different organizations. These are generic software systems that are driven by specific process designs that enact and manage the operational business processes.
  • According to a Capgemini report, around 68% of organizations indicated that business process management is an important agenda at the managerial level, and around 56% of organizations anticipated that they would increase their investment in efficiency, over the next one year.
  • As the demand for business process management is directly related to the demand for process automation in different sectors, the higher the demand for process automation around the globe, the higher is the demand for business process management solutions.
  • The major challenge for the business would be the lack of adequate understanding concerning various business.

Scope of the Report

Business Process Management (BPM) is a discipline that involves a combination of process modeling, automation, execution, control, measurement and optimization of the business process flows in align of the enterprise goals, spanning systems, employees, customers and business partners.


By Deployment
By Solution
Process Improvement
Content and Document Management
Monitoring and Optimization
By End-user Industry
Government and Defense
Banking, Financial Services, and Insurance (BFSI)
IT and Telecommunication
Other End-user Industries
North America
United States
United Kingdom
Rest of Europe
Rest of Asia-Pacific
Latin America
Rest of Latin America
Middle East & Africa
Saudi Arabia
South Africa
Rest of Middle East & Africa

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Key Market Trends

Automation Solution to Elevate the Business Process Management Market

  • In today’s economic climate, companies are demanding higher productivity, better cost control, and improved risk management, to cope up with the frequent market changes and increasing competitive pressure while delivering continuous business operational excellence and improvement.
  • The implementation of Robotics Process Automation (RPA) technology in an organization expedites the back-office and middle-office tasks. Further, it enables a quick transformation of central management processes, to leverage the agility and growth in business services.
  • RPA improves and scales up to the businesses, data security, and effectiveness, by adapting factory automation in various sector of the market in various regions.
  • With BPM being a significant step for factory automation, increasing adherence to the smart factory initiatives will drive the market for BPM.
business process management market

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North America Accounts for a Significant Market Share

  • The high availability of adequate infrastructure, the presence of numerous global financial institutions, and increased adoption of IoT devices and internet users, are expected to drive the growth of the North American segment of the BPM market.
  • Benefits, such as improved agility and flexibility and the ability to deploy new applications more quickly, drive the market in the region. The Canadian dollar is now valued at 0.75 cents to the American dollar, which has enabled the movement of startup companies toward Canada.
  • Additionally, the companies in the United States, where employees are more than 100 in number, are adopting cloud-based applications. It has been estimated that nearly 35% of SMBs in the country have already deployed cloud solutions.
  • Large enterprises and manufacturers are mostly inclined towards automation. The involvement of process automation in organizations improves the consumer experience, owing to better customer service of products and services and reduced lead times, for products. Which will drive the BPM market in the region.
business process management market

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Competitive Landscape

The major players include Fujitsu Ltd., IBM Corporation, Oracle Corporation, SAP SE, Pegasystems Inc, Software AG, Tibco Software Inc., Ultimus Inc., and others. The market is neither consolidated nor fragmented. Hence, the market concentration will be moderate. 

  • March 2018 - IBM has carried out innovations in its product portfolio, by adding a Cloud Private data, which is designed to help organizations to utilize the data science and machine learning techniques, to generate valuable insights from data.

Major Players

  1. Fujitsu Ltd.
  2. IBM Corporation
  3. Oracle Corporation
  4. SAP SE
  5. Pegasystems Inc

* Complete list of players covered available in the table of contents below

business process management market

Table of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Introduction to Market Drivers and Restraints

    3. 4.3 Market Drivers

      1. 4.3.1 Increasing Focus on Automating Businesses

    4. 4.4 Market Restraints

      1. 4.4.1 Lack of Adequate Understanding From Many Business

    5. 4.5 Value Chain / Supply Chain Analysis

    6. 4.6 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.6.1 Threat of New Entrants

      2. 4.6.2 Bargaining Power of Buyers/Consumers

      3. 4.6.3 Bargaining Power of Suppliers

      4. 4.6.4 Threat of Substitute Products

      5. 4.6.5 Intensity of Competitive Rivalry


    1. 5.1 By Deployment

      1. 5.1.1 Cloud

      2. 5.1.2 On-premise

    2. 5.2 By Solution

      1. 5.2.1 Process Improvement

      2. 5.2.2 Automation

      3. 5.2.3 Content and Document Management

      4. 5.2.4 Integration

      5. 5.2.5 Monitoring and Optimization

    3. 5.3 By End-user Industry

      1. 5.3.1 Government and Defense

      2. 5.3.2 Banking, Financial Services, and Insurance (BFSI)

      3. 5.3.3 IT and Telecommunication

      4. 5.3.4 Healthcare

      5. 5.3.5 Retail

      6. 5.3.6 Manufacturing

      7. 5.3.7 Other End-user Industries

    4. 5.4 Geography

      1. 5.4.1 North America

        1. United States

        2. Canada

      2. 5.4.2 Europe

        1. Norway

        2. United Kingdom

        3. Germany

        4. Rest of Europe

      3. 5.4.3 Asia-Pacific

        1. China

        2. Australia

        3. Japan

        4. India

        5. Rest of Asia-Pacific

      4. 5.4.4 Latin America

        1. Brazil

        2. Mexico

        3. Argentina

        4. Rest of Latin America

      5. 5.4.5 Middle East & Africa

        1. UAE

        2. Saudi Arabia

        3. South Africa

        4. Egypt

        5. Rest of Middle East & Africa


    1. 6.1 Company Profiles

      1. 6.1.1 Appian Corporation

      2. 6.1.2 IBM Corporation

      3. 6.1.3 OpenText Corporation

      4. 6.1.4 Pegasystems Inc.

      5. 6.1.5 Software AG

      6. 6.1.6 Tibco Software Inc.

      7. 6.1.7 Fujitsu Ltd

      8. 6.1.8 Oracle Corporation

      9. 6.1.9 Ultimus Inc.

      10. 6.1.10 BP Logix Inc

    2. *List Not Exhaustive


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