Unlocking Growth in the Duty-Free and Travel Retail Market: A Case Study

Client Background 

The client is a global leader in the travel retail sector with a strong presence across international airports and major transport hubs. To refine its long-term business strategy, the company sought a strategic understanding of how the duty-free and travel retail market is evolving post-pandemic. The goal was to identify macro-level growth patterns, emerging consumer trends, and regional opportunities that could shape future investments and product positioning. 

Client's Challenge 

The client required high-level, insight-driven intelligence on the global duty-free and travel retail market, without relying on proprietary datasets or confidential industry sources. The main objective was to extract actionable trends from secondary data and industry publications to guide business decisions.  

Key challenges included understanding how post-pandemic travel recovery was reshaping purchase behavior, pinpointing the fastest-growing regions and product categories, and evaluating how technology and sustainability were redefining the travel retail experience. The client needed synthesized, strategic insights that could inform executive planning and operational focus without necessitating a full-scale market report. 

How Mordor Intelligence Helped 

Key Findings 

Our Industry Coverage 

Mordor Intelligence has conducted extensive research in the global retail industry, helping clients navigate evolving market trends and consumer behaviors. Our expertise includes: 

• Market Entry & International Expansion: Assisting brands in understanding new market opportunities and expansion strategies. 
• Consumer Behavior Analysis: Providing insights into shopping patterns and preferences to tailor marketing strategies. 
• Competitor Assessment: Benchmarking competitors to identify differentiation opportunities and strategic positioning. 
• Technology Scouting: Evaluating emerging digital retail solutions to enhance customer experiences and operational efficiency. 
• Sustainability and Regulatory Insights: Helping businesses align with sustainability trends and comply with evolving regulatory landscapes. 

With deep expertise in global retail and consumer intelligence, Mordor Intelligence equips organizations with the insights needed to anticipate market shifts, adapt to evolving shopper behavior, and capture opportunities in the fast-growing travel retail sector.