Public Relations Market Size and Share
Public Relations Market Analysis by Mordor Intelligence
The public relations market size is estimated at USD 106.63 billion in 2025 and and is forecast to reach USD 153.18 billion by 2030, expanding at a 7.51% CAGR. Demand acceleration stems from sustained digital platform penetration, rising stakeholder scrutiny of corporate behavior, and persistent reliance on earned media to counter rising paid-media costs. Intensifying merger activity among global holding groups is concentrating resources around data science and AI to deliver outcome-based fee models. Investor-relations budgets are rising across emerging economies as stock-market listings rebound, while brands in consumer products, healthcare, and fintech are pushing agencies to blend content, commerce, and community management. Taken together, these factors are expected to reshape agency pricing structures and elevate consultative engagements across the public relations market.
Key Report Takeaways
- By service type, media relations led with 32% revenue share in 2024; digital and social media PR is projected to expand at a 9.8% CAGR through 2030.
- By channel, digital and online media captured 54% of the public relations market share in 2024; influencer and creator-led media is forecast to rise at an 11.2% CAGR between 2025 and 2030.
- By deployment model, agency-based outsourced PR held 68% of the public relations market size in 2024, while in-house PR teams are set to post an 8.3% CAGR over the same period.
- By organisation size, large enterprises accounted for 61% share of the public relations market in 2024; small and medium enterprises are advancing at a 10.1% CAGR to 2030.
- By end-user industry, consumer goods and retail contributed 25% of 2024 revenues; healthcare and life sciences is projected to record a 9.5% CAGR through 2030.
- By geography, North America dominated with 38% of the public relations market size in 2024, while Asia-Pacific represents the fastest-growing region at an 8.8% CAGR to 2030.
Global Public Relations Market Trends and Insights
Drivers Impact Analysis
Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
---|---|---|---|
Escalating brand-reputation risk on social platforms | +0.9% | Asia | Short term (≤ 2 years) |
ESG-driven disclosure mandates elevating corporate narrative management | +0.7% | Europe | Medium term (2-4 years) |
Influencer-led earned-media boom among consumer brands | +0.8% | North America | Short term (≤ 2 years) |
AI-powered media-analytics adoption optimising PR budget allocation | +1.1% | Global | Long term (≥ 4 years) |
Expansion of virtual and hybrid events post-COVID-19 | +0.5% | Global | Medium term (2-4 years) |
Venture-capital surge in MEA fueling investor-relations PR | +0.4% | Middle East and Africa | Long term (≥ 4 years) |
Source: Mordor Intelligence
Escalating Brand-Reputation Risk on Social Platforms in Asia
Persistent misinformation spikes on short-video apps have pushed regional conglomerates to invest in proactive social-listening workflows, crisis simulation training, and multilingual response playbooks. Heightened scrutiny from regulators in markets such as India and Indonesia obliges brands to release corrective statements within rigid time windows, which propels agency demand for 24-hour command centers. Chinese consumer backlash to perceived green-washing during Singles’ Day campaigns illustrated the revenue cost of delayed issue management, reinforcing the value of integrated reputation analytics. Investor sentiment has likewise penalized listed firms after widely amplified platform boycotts, making executive boards receptive to third-party counsel. Consequently, the public relations market in Asia is seeing premium retainers for always-on risk monitoring solutions.
ESG-Driven Disclosure Mandates Elevating Corporate Narrative Management in Europe
The European Sustainability Reporting Standards under the Corporate Sustainability Reporting Directive require up to 100 qualitative data points on environmental and social impact, compelling issuers to upgrade stakeholder communication practices. Boards are now prioritizing consistency between annual reports, social posts, and executive speeches to avoid green-hushing allegations. Agencies with sector-specific ESG teams are winning multi-year framework agreements from utilities and fast-moving consumer goods companies. Demand extends to scenario mapping for climate litigation and activist-led reputational challenges, prompting alliances between legal advisers, auditors, and PR consultancies. These developments reinforce long-term fee visibility for specialist providers within the public relations market. [1]European Commission, “Corporate Sustainability Reporting Directive,” europa.eu
Influencer-Led Earned-Media Boom among North-American Consumer Brands
User-generated testimonial videos and micro-creator product hacks drove double-digit organic reach increases on platforms such as TikTok in 2024, trimming paid media outlays for fast fashion, beauty, and sports nutrition labels. Retail chains now integrate creator content into national television flights, blurring lines between earned and paid placements. Agencies are thus pivoting to influencer discovery engines and performance-based fee models benchmarked to attributable sales lifts. The United States Federal Trade Commission enforcement of transparent sponsorship disclosures has pushed brands to formalize contracts, boosting compliance consulting assignments. Overall, deeper integration of influencer strategy is set to widen the revenue pool for digital specialists inside the public relations market. [2]Federal Trade Commission, “Disclosures 101 for Social Media Influencers,” ftc.gov
AI-Powered Media-Analytics Adoption Optimising PR Budget Allocation
Natural-language processing and predictive sentiment models now estimate story resonance and share-of-voice trajectories within hours, unlocking evidence-based budget shifts toward high-yield narratives. Global networks have embedded generative AI copilots in campaign planning suites to auto-draft pitches aligned with journalist beat analysis. Enterprises deploying such stacks report double-digit reductions in manual reporting hours and faster pivot times during crises. Venture-capital fundraising among SaaS PR-tech start-ups surpassed USD 1 billion in 2024, underscoring investor confidence in data-led public relations workflows. As these tools mature, they are expected to compress low-value commodity media monitoring fees and elevate consultative analytics engagements.
Restraints Impact Analysis
Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
---|---|---|---|
Fragmented measurement standards hindering ROI transparency | -0.6% | Global | Medium term (2-4 years) |
Data-protection regimes (GDPR, CPRA) limiting audience targeting | -0.7% | Europe and North America | Short term (≤ 2 years) |
Bilingual digital-PR talent scarcity in high-growth non-English markets | -0.4% | Asia, LATAM, MEA | Long term (≥ 4 years) |
In-house content studios cannibalising agency retainers | -0.5% | Global | Medium term (2-4 years) |
Source: Mordor Intelligence
Fragmented Measurement Standards Hindering ROI Transparency
Replacement of advertising value equivalents with mixed KPIs jeopardises cross-campaign comparability, prompting procurement stalls when agencies pitch multi-market scopes. While industry bodies advocate for common frameworks, adoption remains patchy across emerging economies. This opacity dissuades CFOs from allocating incremental budgets, especially when in-house marketing analysts claim they can replicate metric dashboards. Agency groups are investing in third-party audits to validate their methodologies, yet buyers remain cautious until a universally accepted yardstick emerges.
Data-Protection Regimes (GDPR, CPRA) Limiting Audience Targeting
Stricter consent requirements constrain customer journey mapping and persona refinement, reducing precision in story targeting. European Data Protection Board fines in late 2024 prompted several multinational campaigns to suspend behavioural retargeting. United States CPRA provisions tightened explicit opt-in mandates in 2025, limiting data-broker feeds and raising compliance costs for agencies operating across state lines. Investments in zero-party data strategies and contextual content partnerships are growing, yet ramp-up timelines dilute near-term returns. As a result, some mid-sized brands scale back personalised outreach programs and focus on owned channels, tempering public relations market growth.[3]European Data Protection Board, “EDPB Annual Report 2024,” edpb.europa.eu
Segment Analysis
By Service Type: Evolving Mix of Traditional and Digital Engagements
Media relations generated the single largest revenue stream in 2024, contributing 32% of the public relations market. Although print newsroom counts continued to shrink, brands still value editorial validation to anchor omnichannel narratives. The segment remains essential for high-stakes announcements, regulatory disclosures, and CEO reputation building. In contrast, the digital and social media PR sub-segment is projected to record the highest CAGR at 9.8% to 2030 as algorithmic content formats reward rapid iteration. Agencies with proprietary influencer indexes and short-form video production capabilities are positioned to capture the expanding spend. Rising demand for data-rich dashboards is nudging buyers to bundle analytics and social-listening modules with core retainers, incrementally lifting margins across the public relations market.
Public relations market size for analytics and insights services is forecast to expand faster than traditional press-office contracts as brands require attribution modelling to defend budgets. Crisis and issues management retains premium pricing due to its low elasticity; boards approve these retainers as insurance against market-capitalisation shocks. Event and experiential communication rebounded during 2024 as travel curbs eased, yet hybrid formats remain dominant for B2B roadshows, preserving virtual-event technology investments. Investor and financial communications is benefiting from record-level IPO pipelines in Middle East hubs, cementing a distinct advisory niche.
Note: Segment shares of all individual segments available upon report purchase
By Channel: Online Dominance with Creator-Led Acceleration
Digital and online media captured 54% of the public relations market share in 2024 after outpacing traditional outlets on reach and engagement metrics. Search-optimised press releases and newsroom microsites deliver compounding traffic, prompting brands to migrate newsroom budgets online. Influencer and creator-led media, set for an 11.2% CAGR, benefits from algorithmic amplification and peer-to-peer trust advantages. Authenticity screening tools and contract-compliance platforms are attracting brand investments to minimise sponsor-tracking violations. While traditional audiovisual broadcasts still command prestige for milestone launches, their share is forecast to erode as streaming platforms siphon viewer attention. The public relations market size associated with earned TV segments is thus stabilising rather than expanding. Podcast placements and interactive live-streams present complementary options, enabling multifaceted storytelling across the funnel.
By Deployment Model: Shifting Balance between Agencies and In-House Teams
Agency-based outsourced PR dominated with 68% share in 2024 thanks to specialised talent pools, global distribution networks, and cross-industry knowledge transfer. Boards often view external counsel as an impartial voice when handling activist investors and regulatory probes. However, in-house PR teams are advancing at an 8.3% CAGR as brands seek cost savings and faster product-knowledge feedback loops. Technology platforms that automate media monitoring and pitch scheduling lower the barrier to building internal capabilities. Hybrid retainer structures are emerging, where agencies supply strategic oversight and crisis surge capacity while day-to-day content tasks remain internal. Such arrangements preserve the public relations market size for consultative engagements while trimming commodity billings.
By Organisation Size: Enterprise Spend Drives Volume, SME Growth Fuels Velocity
Large enterprises provided 61% of global revenues in 2024 owing to multinational footprints, complex stakeholder landscapes, and governance-driven disclosure needs. Their budgets span reputation risk mitigation, sustainability reporting, and supply-chain transparency. Small and medium enterprises are projected to post a 10.1% CAGR as social commerce entrepreneurs, fintech disruptors, and direct-to-consumer brands scale. Affordable SaaS PR-tech offerings lower entry barriers, enabling founders to secure earned coverage without heavy retainers. As SMEs progress toward Series-B fundraising milestones, they increasingly outsource investor-relations messaging, expanding their contribution to the public relations market. Bundled service packages that combine newsroom set-up, media training, and creator outreach deliver predictable cost structures for this cohort.

By End-User Industry: Consumer Focus Holds, Regulated Verticals Catch Up
Consumer goods and retail commanded 25% of category revenues in 2024 due to frequent product launches, seasonal campaigns, and heightened influencer collaboration. Retailers incorporate immersive experiences and livestream shopping events to spark purchase intent, feeding ongoing PR engagement. Healthcare and life sciences is projected to achieve a 9.5% CAGR through 2030 as biotech funding flows rebound and patient-centric digital therapies enter mainstream discourse. Stricter communication codes require medical PR teams fluent in compliance nuances, supporting premium rate cards. BFSI entities leverage crisis preparedness drills amid cybersecurity breaches, while government and public sector engagements revolve around behavioural-change campaigns and citizen-service rollouts. Entertainment, travel, and hospitality operators continue to rely on reputation stewardship as user reviews and social sentiment influence booking volumes, reinforcing overall demand inside the public relations market.
Geography Analysis
North America produced 38% of 2024 revenue, underpinned by the United States marketing spend environment, sophisticated measurement expectations, and mature influencer ecosystems. Agencies headquartered in New York, Chicago, and Los Angeles maintain deep journalist relationships across national broadcast and digital native outlets. Canadian organisations increasingly align campaigns with Indigenous reconciliation narratives, driving specialised agency mandates.
Europe follows with diversified revenue streams tied to financial services, luxury, and advanced manufacturing clients. Mandatory ESG disclosures are expanding deliverables from corporate messaging to audited sustainability communications, strengthening retainer size. The United Kingdom remains a strategic base for pan-regional hub operations despite post-Brexit regulatory divergences, while Germany’s industrial Mittelstand firms increasingly engage agencies for supply-chain transparency storytelling. Southern European tourism-reliant economies are using seasonal content calendars to revive visitor inflows, boosting leisure and hospitality PR contracts across the public relations market.
Asia-Pacific, advancing at an 8.8% CAGR, benefits from booming e-commerce brands, tech unicorn fundraising, and geopolitical dynamics that require localised crisis navigation. Chinese technology titans outsource global narrative harmonisation to agencies versed in multilingual coordination. Indian start-ups receive venture backing to expand overseas, intensifying investor-relations and corporate-branding briefs. Australia and New Zealand focus on climate-positive reputation through ESG communication, securing specialist sustainability retainers.
The Middle East and Africa region is registering active venture-capital inflows into fintech and logistics, prompting rising demand for investor-relations counsel. Hosting of global sporting events in Saudi Arabia and the United Arab Emirates elevates event-led publicity opportunities, enhancing the public relations market size for experiential segments. Latin America contributes through dynamic creator communities in Brazil and Mexico, where mobile-first audiences drive social-video storytelling. Currency volatility and policy swings nonetheless nudge global brands to retain crisis teams on standby, maintaining baseline fee income.

Competitive Landscape
The competitive arena features a cluster of global holding-group networks backed by large-scale media buying arms, complemented by independent consultancies that deliver sector depth and senior-level access. WPP, Omnicom, Interpublic, Publicis, and Dentsu collectively account for the majority of multinational contracts and continue to consolidate boutique specialists to plug geographic and discipline gaps. Edelman introduced an AI-enabled “Trust Intelligence” dashboard in 2024 that slices public sentiment by stakeholder cohort, reinforcing its consultancy positioning. Weber Shandwick partnered with Amazon Web Services to launch a real-time reputation scoring engine that integrates directly with CMOs’ martech stacks. FleishmanHillard acquired a climate-communications boutique in Paris to expand ESG advisory credentials.
Regional independents such as Brunswick and FTI Consulting leverage financial-communications expertise for high-stakes M&A and shareholder activism mandates, often commanding premium fees. Ketchum, Hill+Knowlton, and APCO Worldwide have scaled global-public-affairs offerings to handle geopolitical and regulatory issues, using seasoned diplomats and former policymakers as senior advisers. Grayling’s integrated newsroom platform helps mid-market clients centralise press workflow across 15 EMEA offices, delivering cost-efficient pan-regional coordination.
Competition also intensifies from specialist digital shops born as influencer marketing agencies, which expand upstream into strategic messaging. CreatorIQ and LTK provide tech-powered offerings that overlap with traditional PR scopes. Meanwhile, in-house content studios at large consumer-goods companies are recruiting journalists and producers, pressuring agency market share. Nonetheless, complex multistakeholder challenges, cross-border issues, and governance demands preserve the advisory moat for well-resourced networks within the public relations market.
Public Relations Industry Leaders
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WPP plc
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Omnicom Group Inc.
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Interpublic Group of Companies Inc.
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Publicis Groupe S.A.
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Dentsu Group Inc.
- *Disclaimer: Major Players sorted in no particular order

Recent Industry Developments
- May 2025: FleishmanHillard completed the purchase of climate-communications consultancy Juneus to deepen decarbonisation storytelling capabilities.
- February 2025: Brunswick Group opened a dedicated ESG and Sustainability practice in Singapore to support Asia-Pacific clients.
- November 2024: Dentsu Group formed a strategic alliance with Meltwater to embed real-time social listening into campaign planning.
- September 2024: Interpublic Group’s Weber Shandwick unveiled the “Studio X” creator lab to develop brand-safe user-generated campaigns.
Global Public Relations Market Report Scope
Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics. It involves managing the spread of information between an organization and the public, aiming to influence public perception and maintain a positive image. Effective public relations strategies can enhance an organization's reputation, foster trust, and support its overall objectives.
The public relations (PR) market is segmented by service type (media relations, digital and social media PR, crisis communication, and content development), by end-user industry (BFSI, consumer good and retail, government and public sector, entertainment, IT & telecom, healthcare, hospitality, and food and beverage), by geography (North America, Europe, Asia-pacific, Latin America, and middle east and Africa).
By Service Type | Media Relations | ||
Digital andSocial Media PR | |||
Crisis andIssues Management | |||
Event andExperiential Communication | |||
Content Development andThought Leadership | |||
Analytics andInsights Services | |||
Investor andFinancial Communications | |||
By Channel | Traditional / Earned Media | ||
Digital / Online Media | |||
Influencer andCreator-led Media | |||
By Deployment Model | In-house PR Teams | ||
Agency-based Outsourced PR | |||
By Organisation Size | Large Enterprises (?1 000 employees) | ||
Small andMedium Enterprises (<1 000 employees) | |||
By End-User Industry | Consumer Goods andRetail | ||
BFSI | |||
IT andTelecom | |||
Healthcare andLife Sciences | |||
Government andPublic Sector | |||
Entertainment andMedia | |||
Travel andHospitality | |||
Others(Food andBeverage, Automotive andMobility, Non-Profit andEducation) | |||
By Geography | North America | United States | |
Canada | |||
Mexico | |||
South America | Brazil | ||
Argentina | |||
Rest of South America | |||
Europe | Germany | ||
United Kingdom | |||
France | |||
Italy | |||
Spain | |||
Rest of Europe | |||
Asia-Pacific | China | ||
Japan | |||
South Korea | |||
India | |||
Australia | |||
New Zealand | |||
Rest of Asia-Pacific | |||
Middle East | United Arab Emirates | ||
Saudi Arabia | |||
Rest of Middle East | |||
Africa | South Africa | ||
Rest of Africa |
Media Relations |
Digital andSocial Media PR |
Crisis andIssues Management |
Event andExperiential Communication |
Content Development andThought Leadership |
Analytics andInsights Services |
Investor andFinancial Communications |
Traditional / Earned Media |
Digital / Online Media |
Influencer andCreator-led Media |
In-house PR Teams |
Agency-based Outsourced PR |
Large Enterprises (?1 000 employees) |
Small andMedium Enterprises (<1 000 employees) |
Consumer Goods andRetail |
BFSI |
IT andTelecom |
Healthcare andLife Sciences |
Government andPublic Sector |
Entertainment andMedia |
Travel andHospitality |
Others(Food andBeverage, Automotive andMobility, Non-Profit andEducation) |
North America | United States |
Canada | |
Mexico | |
South America | Brazil |
Argentina | |
Rest of South America | |
Europe | Germany |
United Kingdom | |
France | |
Italy | |
Spain | |
Rest of Europe | |
Asia-Pacific | China |
Japan | |
South Korea | |
India | |
Australia | |
New Zealand | |
Rest of Asia-Pacific | |
Middle East | United Arab Emirates |
Saudi Arabia | |
Rest of Middle East | |
Africa | South Africa |
Rest of Africa |
Key Questions Answered in the Report
What is the current size of the public relations market?
The public relations market generated USD 101.20 billion in 2024 and is forecast to reach USD 153.18 billion by 2030 at a 7.51% CAGR.
Which service type contributes the most revenue to the public relations market?
Media relations led in 2024 with 32% of global revenue, reflecting its role in securing editorial credibility for corporate narratives.
Which channel is expanding fastest within the public relations market?
Influencer and creator-led media is projected to grow at an 11.2% CAGR between 2025 and 2030 due to its authentic peer-to-peer reach.
Why are ESG mandates important for European public relations spending?
The Corporate Sustainability Reporting Directive compels firms to issue detailed, consistent ESG disclosures, driving demand for specialised communication support.
How are AI tools reshaping public relations agency offerings?
Generative AI and predictive analytics enable agencies to quantify story impact, automate reporting, and optimise budget allocation, thereby raising the share of data-driven retainers.
Page last updated on: July 11, 2025