Vietnam Hospitality Market Analysis by Mordor Intelligence
The Vietnam Hospitality Market size is estimated at USD 22.44 billion in 2025, and is expected to reach USD 31.84 billion by 2030, at a CAGR of 7.25% during the forecast period (2025-2030).
The nation's visa reforms have demonstrated significant progress, extending the permitted stay duration to 45 days and introducing a decade-long Golden Visa program designed to attract high-net-worth investors and highly skilled professionals[1]Ministry of Planning and Investment, “FDI attraction in 2024,” mpi.gov.vn . International arrivals rebounded to 17.6 million visitors in 2024, confirming Vietnam’s position as Southeast Asia’s fastest-recovering destination[2]Vietnam News, “Vietnam saw 17.6 million foreign visitors in 2024,” vietnamnews.vn . Ongoing public-private investments in airports, expressways, and cruise terminals expand physical capacity and strengthen regional linkages that sustain diversified demand throughout the year. Operators further bolster the Vietnam hospitality market by deploying smart-hotel technologies, ramping up ESG programs, and sharpening revenue-management engines to preserve margins as costs rise.
Key Report Takeaways
- By type, chain hotels expanded at a 9.87% CAGR from 2024, while independents still commanded 65.87% of the Vietnam hospitality market share in 2024.
- By accommodation class, luxury properties posted the fastest 11.74% CAGR, whereas mid- and upper-mid-scale assets accounted for 47.38% of the Vietnam hospitality market size in 2024.
- By booking channel, direct digital platforms rose at 12.39% CAGR, even as OTAs retained 56.75% of the Vietnam hospitality market size in 2024.
- By geography, Southern Vietnam captured 43.39% Vietnam hospitality market share in 2024, yet the Central Coast & Highlands region delivered a leading 10.27% CAGR through 2030.
Vietnam Hospitality Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Visa-on-arrival expansion boosts long-haul demand | +1.2% | Global, with early gains in Northeast Asia and Europe | Medium term (2-4 years) |
| Resilient domestic leisure travel and "work-cation" culture | +0.8% | National, concentrated in major urban centers | Short term (≤ 2 years) |
| FDI-fuelled upscale hotel pipeline in Tier-2 coastal cities | +1.5% | Central Coast & Highlands, Southern coastal provinces | Long term (≥ 4 years) |
| Digital-nomad visas & co-living hybrids | +0.6% | Da Nang, Hoi An, Ho Chi Minh City | Medium term (2-4 years) |
| OTA loyalty wars lowering customer-acquisition cost | +0.4% | National, with a stronger impact in urban markets | Short term (≤ 2 years) |
| Smart-hotel retrofits via Green & Smart City grants | +0.7% | Tier-1 cities, expanding to provincial capitals | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Resilient domestic leisure travel and work-cation culture
Domestic travel hit 110 million trips in 2024, producing VND 840 trillion in receipts (USD 34.0 billion). Vietnamese professionals now blend work and leisure more frequently, making coastal cities such as Da Nang and Hoi An a magnet for long-stay travellers who generate mid-week occupancy that formerly dipped during shoulder seasons. Resorts update room layouts to include ergonomic desks, fibre-optic internet, and soundproofing, thereby capturing premium nightly rates from the work-cation segment. A growing middle class with rising disposable income displays a willingness to pay for bundled wellness, gastronomy, and cultural packages, lifting average daily rates even in second-tier destinations. Consistent domestic demand also provides hotels with predictable cash-flow streams that support debt servicing and expansion financing.
FDI-fuelled upscale hotel pipeline in Tier-2 coastal cities
Real-estate FDI inflows reached USD 6.31 billion in 2024, equal to 16.5% of the nation’s capital intake and heavily concentrated in upscale hospitality assets along emerging coastlines[3]VietnamPlus, “Vietnam’s visa overhaul to lure more tourists,” VietnamPlus.vn . Expressway extensions and airport upgrades reduce travel time from major hubs, boosting weekend getaway appeal for domestic guests and improving charter viability for overseas operators. Upscale developers benefit from sturdier rate ceilings that hedge construction-cost inflation and deliver attractive IRRs compared with mid-scale projects. Local authorities provide reduced land-lease fees and fast-track licensing for investors who adopt sustainable-building techniques, aligning FDI objectives with ESG priorities.
Digital-nomad visas & co-living hybrids
Da Nang and Hoi An occupy two of Asia’s top five spots for digital nomads owing to low living costs, reliable digital infrastructure, and cultural vibrancy. Policymakers draft specialized visas that could grant one-year stays with remote-work permissions, formalizing the segment and simplifying compliance for operators. Co-living facilities incorporate features such as communal kitchens, coworking spaces, and organized social events, which contribute to an increase in the average length of stay. At the same time, these facilities maintain operational flexibility to accommodate short-term or transient bookings. Hotels embracing the model tap into higher occupancy stability and diverse ancillary revenue opportunities, including long-term parking and subscription-based wellness services.
OTA loyalty wars lowering customer-acquisition cost
In 2024, OTAs accounted for a substantial portion of national bookings. However, heightened competition among major platforms resulted in compressed commission rates and the introduction of bonus marketing credits to incentivize hotel partners. Forward-thinking operators use the favourable climate to renegotiate margin-friendly agreements that still secure premium search placement. Simultaneously, brand websites leverage AI-personalization engines to optimize conversion rates and drive growth in direct digital bookings, effectively decreasing their dependence on OTAs. Domestic travellers exhibit high price sensitivity yet show growing trust in hotel-owned apps that offer instant rewards and member-only rates. The dynamic fosters channel diversity, empowering hotels to manipulate inventory allocation based on real-time pace and market conditions.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Construction-material inflation squeezing project ROIs | -1.8% | National, with a severe impact on major development zones | Short term (≤ 2 years) |
| Acute shortage of bilingual managerial talent | -1.1% | National, concentrated in international hotel brands | Medium term (2-4 years) |
| Slow licensing for mixed-use strata-title resorts | -0.9% | Coastal provinces, particularly condotel developments | Long term (≥ 4 years) |
| High dependency on Chinese/Korean air-lift capacity | -0.7% | National, with the highest exposure in gateway cities | Short term (≤ 2 years) |
| Source: Mordor Intelligence | |||
Construction-material inflation squeezing project ROIs
Brick prices climbed from VND 1,200 to VND 1,300 (USD 0.047 to USD 0.051) per unit in early 2025, and sand prices doubled in some provinces due to overlapping motorway builds and metro extensions. Budget overruns force developers to renegotiate bank loans or reduce project scope, slowing room pipeline growth and constraining future supply. The Prime Ministerial Directive requires real-time reporting of material inventories and permits provisional imports; however, significant price relief is unlikely to be observed before 2026. Higher capex particularly threatens mid-scale projects where achievable ADRs cannot fully absorb cost spikes. Existing properties benefit from reduced competitive pressure, enjoying stronger pricing power across the Vietnam hospitality market.
Slow licensing for mixed-use strata-title resorts
Condotel schemes face an ambiguous land-use classification that complicates the issuance of ownership certificates, delaying unit sales that fund project cash flow. Recent land-law amendments promise clarity, but thousands of legacy units remain in limbo, restricting developer liquidity and dampening investor sentiment. Financial institutions tighten lending terms for mixed-use projects until legal bottlenecks are resolved, leading to deferments and cancellations that tighten supply in beach destinations. Local governments are piloting “one-stop shop” approval centres to streamline documentation, yet nationwide replication may span several years. Investors now favor pure-hotel formats or branded residences with clearer regulatory guidelines.
Segment Analysis
By Type: Chain hotels steer premium positioning.
Chain brands delivered a 9.87% CAGR through 2030, gaining ground even though independents still held 65.87% Vietnam hospitality market share in 2024. Hilton has expanded its portfolio with the introduction of 14 Tru by Hilton properties, while IHG has outlined plans to increase its national presence twofold within the next three years. Franchise agreements enable local operators to retain equity control while capitalizing on global distribution frameworks and loyalty programs. This approach enhances average daily rates when compared to equivalent independent entities. Corporate travel managers increasingly mandate brand-standard properties for duty-of-care compliance, reinforcing chain dominance in city hubs. Independent operators counter by joining soft-brand collections that preserve local character yet plug into centralized sales engines, thereby defending niche market positions.
Enhanced technology adoption further widens the performance gap. Chain hotels deploy integrated revenue-management systems that modify room rates multiple times a day based on live pace and competitor benchmarks. During soft demand periods, branded properties use loyalty points promotions to stimulate occupancy without heavy rate discounting. Independents face higher marketing costs per booking and often lack the analytical horsepower to optimize inventory, though cloud-based PMS tools are narrowing that disadvantage. Over time, consolidation will likely continue, particularly through soft conversions that keep hotel ownership fragmented but align operations with global standards to amplify the value proposition of the Vietnam hospitality market.
By Accommodation Class: Luxury growth outpaces peers
Luxury stock recorded an impressive 11.74% CAGR, mirroring global premium travel trends and Vietnam’s rising brand cachet among affluent Asian travellers. The development pipelines for upcoming rooms in coastal provinces predominantly target the luxury and upper-upscale segments, reflecting investor confidence in the continued demand for premium accommodations. Projects like Sofitel Diamond Crown Hai Phong fuse hotel suites with branded residences, spreading risk across diverse income streams while meeting escalating consumer expectations for space and exclusivity.
Mid-scale hotels remain the volume backbone, accounting for 47.38% of the Vietnam hospitality market size in 2024, but face pressure to elevate design and service to justify rate premiums over increasingly sophisticated budget offerings. Economy properties enjoy recession-resilient domestic patronage, yet must invest in digital self-check-in and standardized hygiene protocols to keep guests satisfied. Service apartments, meanwhile, carve out steady length-of-stay bookings from expatriates and project-based consultants who underpin non-seasonal cash flow. Luxury’s ascent encourages ancillary operators, yacht charters, private chefs, bespoke tour providers—to cluster in high-end zones, enriching destination ecosystems and reinforcing Vietnam’s aspirational tourism narrative.
Note: Segment shares of all individual segments available upon report purchase
By Booking Channel: Direct digital builds market share
OTAs still commanded 56.75% of the Vietnam hospitality market size in 2024, but direct digital bookings grew the fastest at 12.39% CAGR. Hotel groups deploy mobile-first websites, AI chatbots, and seamless payment integrations, doubling conversion rates compared with legacy desktop portals. Point-based loyalty programs facilitate repeat bookings and promote cross-property redemptions, thereby optimizing the net acquisition cost per guest. Corporate self-booking tools integrate negotiated rates, safeguarding consistency and data compliance for large enterprises. Group sales modules with dynamic packaging also attract MICE planners, who value real-time venue availability and bundled audiovisual pricing.
OTAs respond by rolling out fintech add-ons such as buy-now-pay-later and crypto wallets, catering to younger demographics and maintaining relevance. Smaller independents without marketing budgets still depend heavily on OTAs for international reach, but collective marketing coalitions and destination portals are emerging to diversify exposure. As algorithmic pricing permeates both channels, the competitive field will shift from rate parity to value-added differentials such as complimentary upgrades, resort credits, or curated experiences. Hotels that master data-driven personalization stand to capture an outsized share and higher lifetime value per guest across the Vietnam hospitality market.
Geography Analysis
Southern Vietnam retained 43.39% Vietnam hospitality market share in 2024, with Ho Chi Minh City generating robust weekday occupancy from corporate and MICE segments. The newly inaugurated Terminal 3 (T3) at Vietnam's Tan Son Nhat International Airport has expanded the airport's overall passenger handling capacity to 50 million annually. T3 is designed to accommodate 20 million passengers per year, with the capability to process 7,000 passengers during peak hours. Located in Ho Chi Minh City, the T3 development includes the construction of a state-of-the-art passenger terminal, a multi-level parking facility with integrated amenities, an elevated roadway system, and an aircraft apron. Yet high land prices constrain future supply, propelling developers to suburban and secondary cities where yields remain attractive. The Mekong Delta complements urban tourism with eco-river cruises and gastronomic trails that extend the average length of stay and broaden revenue channels.
Central Coast & Highlands, though smaller, surged at 10.27% CAGR through 2030, buoyed by expressway links and airport expansions such as Chu Lai PPP that cut travel time from Ho Chi Minh City to under one hour. Hue welcomed 3.4 million visitors in H1 2025, a 70% increase year-over-year, driven by UNESCO heritage marketing and digital ticketing innovations[4]VietnamPlus, “Hue redefines tourism with green innovation,” VietnamPlus.vn . International brands entering Quang Binh, Quy Nhon, and Pleiku unlock upscale capacity where few rivals exist, capturing first-mover advantages and shaping destination standards. Government tourism campaigns like “Visit Vietnam Year 2025” allocate significant media spend to highlight eco-cultural circuits, further lifting the region’s visibility.
In Northern Vietnam, regions such as Ha Noi and Ha Long maintained stable occupancy levels within the high range, driven by consistent political, diplomatic, and industrial demand. Noi Bai International Airport’s Terminal 3 project will expand capacity to 50 million passengers by 2030, improving international connectivity and prompting hoteliers to plan airport-linked properties . Land scarcity inside Ha Noi’s historic core pushes new development toward the West Lake and Ha Dong districts, shifting visitor flows and potentially levelling ADRs across neighbourhoods. The region also benefits from proximity to China’s Guangxi province, facilitating short-haul leisure and cross-border business travel that underpins steady room-night flows in the Vietnam hospitality market.
Competitive Landscape
The Vietnam hospitality market remains highly fragmented, with the top five operators holding only about a quarter of the total share. This fragmentation creates abundant opportunities for acquisitions as investors look to consolidate and scale operations. International brands such as Hilton, IHG, and Wyndham expand through asset-light management contracts, enabling rapid growth with minimal balance-sheet risk. These contracts also generate stable fee-based revenues, making them attractive to global chains. At the same time, domestic conglomerates like Vingroup and DOJI strategically co-invest with foreign players, gaining global distribution access while maintaining local control.
Technology adoption has emerged as a critical differentiator across the sector. Hotels deploying AI-driven forecasting tools and IoT-enabled energy management systems are reporting clear gains in efficiency and cost reduction within the first year. These savings allow operators to reinvest in guest experience upgrades and service innovations. Environmental, social, and governance (ESG) standards are increasingly shaping project approvals, with developments integrating solar panels, gray-water recycling, and community sourcing often receiving faster clearances and tax incentives. As a result, sustainability now plays a direct role in shaping competitive advantage.
Mergers and acquisitions have accelerated sharply, with activity in the first three quarters of 2024 surpassing the previous year’s totals. Investors are particularly drawn to boutique hotel chains and distressed independent operators, as these acquisitions enhance geographic reach or fill segment-specific gaps. The growing pace of consolidation indicates rising investor confidence in the sector’s long-term potential. Looking ahead, firms that combine digital transformation, ESG initiatives, and diversified property portfolios will be positioned to capture premium valuations. These integrated strategies are expected to drive stronger resilience and enduring market share in Vietnam’s hospitality industry.
Vietnam Hospitality Industry Leaders
-
Vinpearl
-
Muong Thanh Hospitality
-
Marriott International
-
Accor
-
InterContinental Hotels Group (IHG)
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- June 2025: IHG Hotels & Resorts (IHG), a leading global hospitality company, is expanding in Vietnam through a hotel management agreement with Nha Trang Bay JSC, part of the GreenSpark Group. Opening by late 2024, the voco Scenia Bay Nha Trang – By IHG will be centrally located in Nha Trang. The 250-room, 28-floor property will offer panoramic sea views, meeting the growing demand for premium accommodations in a city known for its beaches, clear waters, and seafood.
- May 2025: Hilton has outlined plans to open 14 Tru by Hilton properties by the end of 2025, representing a calculated move to expand its portfolio and establish the brand's presence in the Asia-Pacific market. This strategic initiative underscores Hilton's commitment to tapping into the region's growing demand for midscale accommodations while strengthening its competitive positioning in the global hospitality industry.
- August 2024: Wyndham secured agreements for 120 hotels and commenced operations at 74 properties across the Asia-Pacific region, including the Wyndham Garden Sonasea Van Don in Quang Ninh.
- April 2024: Wyndham signed the 214-room Wyndham T&T Hai Duong, its first in the industrial hub city, enhancing brand presence, targeting business travelers, and supporting Hai Duong’s growing industrial and tourism sectors.
Vietnam Hospitality Market Report Scope
Hospitality is the term used to describe the dynamic between a host and a guest, where the host welcomes the guest with a certain level of kindness, encompassing the act of receiving and entertaining guests, visitors, or individuals unknown to them. A complete background analysis of the Hospitality Industry in Vietnam, which includes an assessment of the industry, emerging market trends by segments, significant changes in the market dynamics, and a market overview, is covered in the report.
The Vietnamese hospitality market is segmented by type (chain hotels and independent hotels) and segment (Service apartments, budget and economy hotels, mid- and upper-middle-middle-scale hotels, and luxury hotels). The market sizes and forecasts are provided in terms of value (USD) for all the above segments.
| Chain Hotels |
| Independent Hotels |
| Luxury |
| Mid & Upper-Mid-scale |
| Budget & Economy |
| Service Apartments |
| Direct Digital |
| OTAs |
| Corporate / MICE |
| Wholesale & Traditional Agents |
| Northern Vietnam (Hanoi & surrounds) |
| Central Coast & Highlands |
| Southern Vietnam (HCMC & Mekong) |
| By Type | Chain Hotels |
| Independent Hotels | |
| By Accommodation Class | Luxury |
| Mid & Upper-Mid-scale | |
| Budget & Economy | |
| Service Apartments | |
| By Booking Channel | Direct Digital |
| OTAs | |
| Corporate / MICE | |
| Wholesale & Traditional Agents | |
| By Geographic Region | Northern Vietnam (Hanoi & surrounds) |
| Central Coast & Highlands | |
| Southern Vietnam (HCMC & Mekong) |
Key Questions Answered in the Report
How large will the Vietnam hospitality market be in 2025?
The Vietnam hospitality market size stood at USD 22.44 billion in 2025.
What annual growth rate is forecast through 2030?
Value is projected to rise at a 7.25% CAGR, reaching USD 31.84 billion by 2030.
Which accommodation class is expanding fastest?
Luxury hotels lead with an 11.74% CAGR through 2030, driven by affluent regional travellers.
Which region is the current growth engine?
The Central Coast & Highlands region posts the quickest 10.27% CAGR due to new infrastructure and destination marketing.
How crucial is foreign investment to new hotel supply?
Real-estate FDI totaled USD 6.31 billion in 2024, financing upscale pipelines in Tier-2 coastal cities.
What staffing challenge confronts the sector?
The industry demonstrates a consistent demand for annual recruitment; however, the limited availability of trained professionals contributes to wage inflation and operational inefficiencies.
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