Global Enterprise Resource Planning Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027)

The market is segmented by Deployment (On-premise, Cloud, Hybrid), End-user Industry (Retail, Manufacturing, BFSI, Government, Telecom, Military and Defense, Healthcare), Organization Size (Small and Medium Enterprises, Large Enterprises), and Geography.

Market Snapshot

Global Enterprise Resource Planning Market
Study Period: 2019- 2026
Base Year: 2021
Fastest Growing Market: Asia Pacific
Largest Market: North America
CAGR: 7.52 %

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Market Overview

The global enterprise resource planning market was valued at 39.11 billion in 2020, and it is expected to reach USD 61.97 billion by 2026, registering a CAGR of 7.52% during the forecast period, 2021-2026. Enterprise resource planning (ERP) is the integrated management of core business processes, which are often in real-time and are mediated by software and technology. ERP is usually referred to as a category of business-management software, typically a suite of integrated applications that an organization can use to collect, store, manage, and interpret data from various business activities

  • According to Computer Weekly, enterprise resource planning (ERP) and customer relationship management (CRM) remain the most vital categories for packaged business applications, with 53% of respondents naming these as priority areas for investment, reflecting a modest 3% growth for ERP in Europe, the Middle East, and Africa. Moreover, interpreting the data is crucial for decision making; however, Oracle survey data suggests that current ERP systems are not delivering the meaningful insights needed. Further, according to Oracle, although 60% of people used their ERP system to generate reports directly, nearly half (49%) used spreadsheets with data pulled from the record system (survey on 400 finance and technology leaders).
  • The fact that businesses feel compelled to take their data further with ad-hoc spreadsheet reports shows ERP systems do not provide the insights businesses require. The problems with managing reports via. Spreadsheets are well-known, so it should, therefore, come as no surprise that companies have begun or are planning to move ERP to the cloud. Cloud is the future of most business applications, including ERP. Accenture's CIO (Chief Information Officer) survey finds that 78% of the UK CIOs believe that cloud is critical to their IT strategy and corporate strategy, and 50% say they are already running a hybrid cloud ERP and reaping its rewards of the total cost of ownership (TCO) reduction and increased agility.
  • Also, during cloud adoption, some organizations may prioritize by separating and migrating modules or functions to cloud-first (such as human capital management). At the same time, the remainder continues to stay on the on-premise. Other organizations may move the critical mass of their business applications to the cloud, finding little sense in retaining core systems on-premise. Additionally, 61% of the UK CIOs from Accenture's survey report that they already have more than half of their data and applications in the cloud. Still, only 6% plan to be exclusively cloud-based in the next three to five years.
  • The rapid shift to the cloud in North America is driving the studied market's growth for cloud enterprise resource planning (ERP). According to Epicor Software's 2021 Annual Insights Report, 94% of mid-sized essential businesses in the United States are adopting cloud in 2021, up from 25% that declared cloud a strategic priority in 2020. In addition, 94% believed the cloud would help future-proof their businesses. Cloud ERP is one of the central investment strategies for the manufacturers operating in the region. Adopting an ERP warehouse management system (WMS), among others, is in line with cloud adoption. According to a 2020 survey by NiceLabel, 21% of the manufacturing IT directors suggested that their organization's IT infrastructure was entirely cloud-based. In addition, 80% of IT directors surveyed expected their organization to increase its investment in IT systems like ERP, MES, and WMS by more than 25% over the next three years.
  • The digital transformation across various end-user industries in the region also leads to the adoption of ERP solutions. In March 2021, Mountain Health Network (MHN), a West Virginia-based not-for-profit health system with nearly 700 beds at two teaching hospitals, announced the selection of Avaap, an Infor partner specializing in healthcare solution delivery. MHN partnered with Infor and Chartis Group for driving digital transformation across its delivery system. The project links MHN's Cerner EHR with Infor ERP for a single, integrated platform that will provide real-time data to support decision-making, quality patient care, and affordability.

Scope of the Report

The market is segmented by Deployment (On-premise, Cloud, Hybrid), End-user Industry (Retail, Manufacturing, BFSI, Government, Telecom, Military and Defense, Healthcare), Organization Size (Small and Medium Enterprises, Large Enterprises), and Geography.

ERP provides an integrated and continuously updated view of core business processes using a common database maintained by a database management system. ERP systems track business resources, cash, raw materials, production capacity, and the status of business commitments, orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. ERP facilitates information flow between all business functions and manages connections to outside.

By Deployment
On-premise
Hybrid
By End-user Industry
Retail
Manufacturing
BFSI
Government
Telecom
Military and Defense
Healthcare
Other End-user Industries
By Organization Size
Small and Medium Enterprises
Large Enterprises
By Geography
North America
United States
Canada
Europe
United Kingdom
Germany
France
Rest of Europe
Asia Pacific
China
India
Japan
Australia
Rest of Asia Pacific
Latin America
Middle East and Africa

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Key Market Trends

Cloud Deployments to Witness Highest Market Growth

  • Cloud-based ERP solutions are comparatively cheaper that benefit both SMEs and large enterprise organizations. The cloud-based ERP software is installed in the vendor’s remote serves instead of the company’s hardware. Some of the solutions are provided based on services, and therefore they are also called SaaS ERP solutions. The SaaS ERPs incorporate multi-tenant software architecture that allows multiple customers to use the same software platform hosted by the vendor. Some of the advantages include faster deployment, lower upfront costs for software implementation, easy customization of single-tenant SaaS applications, easy configuration and maintenance process, automatic data back and disaster recovery, and lastly, easy integration and migration.
  • Cloud ERP’sare generally classified as single-tenant and multi-tenant. In the case of the former, the solution is considered as a separate instance of ERP, used by just one company that does not have shared server space. The setup gives the customers greater control over the software and allows more room for customization. In the case of multi-tenant solutions, a number of organizations use the same software platform and hardware where the vendor handles all the updates and upgrades the ERP solutions to the latest versions that automatically provide access to the customers with the latest versions. Therefore, this reduces the burden on in-house IT teams to ensure that customers always have access to the most updated and secure ERPs.
  • Further, with growing digital transformation, various end-users like education firms, advertising and media platforms, IT services, manufacturing department, healthcare sectors, retail, transportation and logistics, and wholesale distributors, among others, have started incorporating cloud ERPs. Vendors are also introducing new solutions to the market. For instance, in February 2021, Aptean announced the release of the Aptean industrial manufacturing ERP cloud to offer discrete manufacturers full functionality in a flexible, secure, and cost-effective solution.
  • Similarly, in October 2021, NetSuite announced a new cloud ERP called the SuiteBanking solution to help customers with the automatic financial process with complete visibility into the cash flows. The solution is primarily designed for Fintech. The software is designed to be embedded into the ERP systems that allow users to access the pay bills, send invoices, accounts receivable processes, and automated accounts payable processes.
  • Further, the need for automation, standardization, simplification and innovation is imperative for the customers across industries and geographies, driving the market study. Therefore, vendors are also investing in significant research and development to introduce a new upgrade to the existing cloud ERPS. For instance, in September 2021, Oracle added intelligent document recognition and intelligent performance management insights procurement spend classification, among other features, to Oracle Fusion Cloud Enterprise Resource Planning.
Global Enterprise Resource Planning Market

North America to Hold Major Market Share

  • The rapid shift to the cloud in the region is driving the growth of the market for cloud enterprise resource planning (ERP). According to Epicor Software’s 2021 Annual Insights Report, 94% of mid-sized essential businesses in the United States are adopting cloud in 2021, up from 25% that declared cloud a strategic priority in 2020. In addition, 94% believed the cloud would help future-proof their businesses. Cloud ERP is one of the central investment strategies for the manufacturers operating in the region. The adoption of an ERP warehouse management system (WMS), among others, is in line with cloud adoption.
  • According to a 2020 survey by NiceLabel, 21% of the manufacturing IT directors suggested that their organization’s IT infrastructure was entirely cloud-based. In addition, 80% of IT directors surveyed expected their organization to increase its investment in IT systems like ERP, MES, and WMS by more than 25% over the next three years.
  • The digital transformation across various end-user industries in the region also leads to the adoption of ERP solutions. In March 2021, Mountain Health Network (MHN), a West Virginia-based not-for-profit health system with nearly 700 beds at two teaching hospitals, announced the selection of Avaap, an Infor partner specializing in healthcare solution delivery. Further, MHN partnered with Infor and Chartis Group for driving digital transformation across its delivery system. The project links MHN’s Cerner EHR with Infor ERP for a single, integrated platform that will provide real-time data to support decision-making, quality patient care, and affordability.
  • The need to deliver personalized and relevant experiences to the customers leads to ERP systems that can accommodate those needs with features like highly customizable dashboards. According to a survey by Movable Ink’s Audience of One Report 2021, 61% of consumers suggested that they were likely to buy goods or services when a company created a personalized experience in their branded content. (n=1,000 US consumers).
  • Additionally, Canada has been implementing ERP software solutions in various industries for a decade now. It has successfully digitized hospitality, Manufacturing industry, and corporate landscape that has increased the productivity and collaborative output of the industries. The accelerated adoption of new technologies in small and medium enterprises in the region due to the pandemic is also leading to the growth of the market for ERP in the region. According to the 2020 Small Business Digital Maturity Study by Cisco, 70% of the survey respondents representing Canadian small businesses surveyed were accelerating the digitization of their business because of the pandemic, while 97% said their business became more technology-dependent due to the pandemic.
Global Enterprise Resource Planning Market

Competitive Landscape

The enterprise resource planning market is highly fragmented, with a large number of competitors like SAP SE, Microsoft Corporation, FinancialForce.com Inc., IBM Corporation, Oracle Corporation, etc. Players in the market adopt strategic activities such as partnerships, product development, mergers, and acquisitions to capture the market share. Some of the key developments in the market are:

  • October 2021 - FinancialForce announced the general availability of its Fall 2021 Release. The new capabilities include Advanced Resource Management for the Professional Services Cloud, which creates a more efficient staffing process and results in higher margins and greater employee satisfaction, and new ERP enhancements that make it easier for customers to run their business digitally.
  • September 2021 - Deltek Inc. announced a new offering for the US-based businesses, Deltek Payments, a new offering to help the ERP customers digitally transform and modernize their payment processes.
  • May 2021 - Managed services provider Nexon Asia-Pacific secured a multi-year deal to implement a Microsoft Dynamics 365 platform for food franchising services company IPC Asia Pacific. The platform will include deployment and management of Microsoft Dynamics 365 customer service, Microsoft Portals, Business Central, Power BI, and Power Apps.

RECENT DEVELOPMENTS

  • September 2021 - FinancialForce announced that it would be bringing its ERP and Professional Services Automation (PSA) cloud solutions to organizations on the Salesforce platform in APAC and EMEA region.
  • January 2021 - SAP SE and Microsoft Corp. announced plans to integrate Microsoft Teams with SAP’s intelligent suite of solutions. The companies also formalized an extensive expansion of an existing strategic partnership to accelerate the adoption of SAP S/4HANA on Microsoft Azure.
  • July 2020 - SAP and Siemens signed a partnership deal to accelerate the digitization of manufacturing processes. A new agreement between SAP and Siemens combines SAP ERP systems with the Siemens Teamcenter PLM platform, enabling companies to develop an end-to-end digital thread for manufacturing.
  • July 2020 - Microsoft announced that it would supply the backbone cloud technologies for Woolworths’ SAP solutions as the retailer migrates its current SAP footprint to Azure, paving the way for the upgrade path to SAP S/4HANA. Woolworths (Australian chain of supermarkets) has one of the largest SAP environments globally, which supports business-critical processes, including retail operations. Migrating SAP applications and platforms to Azure, including SAP ERP and SAP Cloud Platform, will enable this great business to innovate faster than ever.

Table of Contents

  1. 1. INTRODUCTION

    1. 1.1 Study Assumptions and Market Definition

    2. 1.2 Scope of the Study

  2. 2. RESEARCH METHODOLOGY

  3. 3. EXECUTIVE SUMMARY

  4. 4. MARKET INSIGHT

    1. 4.1 Market Overview

    2. 4.2 Industry Value Chain Analysis

    3. 4.3 Industry Attractiveness - Porter's Five Forces Analysis

      1. 4.3.1 Bargaining Power of Suppliers

      2. 4.3.2 Bargaining Power of Consumers

      3. 4.3.3 Threat of New Entrants

      4. 4.3.4 Threat of Substitutes

      5. 4.3.5 Intensity of Competitive Rivalry

    4. 4.4 Assessment of Impact of COVID-19 on the Industry

  5. 5. MARKET DYNAMICS

    1. 5.1 Market Drivers

      1. 5.1.1 Increased Adoption of ERP Solutions for Better Management

      2. 5.1.2 Real-time Data Analytics

    2. 5.2 Market Challenges

      1. 5.2.1 Difficulties in Customization According to Business Needs

  6. 6. MARKET SEGMENTATION

    1. 6.1 By Deployment

      1. 6.1.1 On-premise

      2. 6.1.2 Hybrid

    2. 6.2 By End-user Industry

      1. 6.2.1 Retail

      2. 6.2.2 Manufacturing

      3. 6.2.3 BFSI

      4. 6.2.4 Government

      5. 6.2.5 Telecom

      6. 6.2.6 Military and Defense

      7. 6.2.7 Healthcare

      8. 6.2.8 Other End-user Industries

    3. 6.3 By Organization Size

      1. 6.3.1 Small and Medium Enterprises

      2. 6.3.2 Large Enterprises

    4. 6.4 By Geography

      1. 6.4.1 North America

        1. 6.4.1.1 United States

        2. 6.4.1.2 Canada

      2. 6.4.2 Europe

        1. 6.4.2.1 United Kingdom

        2. 6.4.2.2 Germany

        3. 6.4.2.3 France

        4. 6.4.2.4 Rest of Europe

      3. 6.4.3 Asia Pacific

        1. 6.4.3.1 China

        2. 6.4.3.2 India

        3. 6.4.3.3 Japan

        4. 6.4.3.4 Australia

        5. 6.4.3.5 Rest of Asia Pacific

      4. 6.4.4 Latin America

      5. 6.4.5 Middle East and Africa

  7. 7. COMPETITIVE LANDSCAPE

    1. 7.1 Company Profiles

      1. 7.1.1 SAP SE

      2. 7.1.2 Oracle Corporation

      3. 7.1.3 Microsoft Corporation

      4. 7.1.4 Deacom Inc.

      5. 7.1.5 SYSPRO (Pty) Ltd

      6. 7.1.6 Plex Systems Inc. (Rockwell Automation Inc.)

      7. 7.1.7 FinancialForce.com Inc.

      8. 7.1.8 Infor Inc. (Koch Industries)

      9. 7.1.9 Epicor Software Corporation

      10. 7.1.10 IBM Corporation

      11. 7.1.11 The Sage Group PLC

      12. 7.1.12 Dassault Systemes SE

      13. 7.1.13 Deltek Inc.

    2. *List Not Exhaustive
  8. 8. INVESTMENT ANALYSIS

  9. 9. FUTURE OUTLOOK

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Frequently Asked Questions

The Global Enterprise Resource Planning Market market is studied from 2019 - 2026.

The Global Enterprise Resource Planning Market is growing at a CAGR of 7.52% over the next 5 years.

Asia Pacific is growing at the highest CAGR over 2021- 2026.

North America holds highest share in 2020.

Microsoft Corporation, IBM Corporation, Oracle Corporation, SAP SE, Infor Inc. are the major companies operating in Global Enterprise Resource Planning Market.

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