Document Management System Market Size & Share Analysis - Growth Trends & Forecasts (2025 - 2030)

Document Management System Market Segmented by Component (Software and Services), Deployment (Cloud and ), End-User Industry (Banking and Financial Services, Manufacturing and Construction and More) and Geography. The Market Forecasts are Provided in Terms of Value (USD).

Document Management Systems Market Size and Share

Document Management Systems Market (2025 - 2030)
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Document Management Systems Market Analysis by Mordor Intelligence

The document management systems market is valued at USD 10.51 billion in 2025 and is forecast to reach USD 19.81 billion by 2030, advancing at a 13.5% CAGR throughout the period. Growth rests on the enterprise need to digitize document-centric workflows and replace paper archives with searchable digital repositories that satisfy expanding compliance mandates. Organizations are aggressively embedding AI to turn static repositories into knowledge engines that surface insights from unstructured files, driving measurable efficiency gains and improved governance. The document management systems market is also benefitting from cloud migration, modular platform designs that simplify integration with collaboration tools, and region-specific offerings that address emerging data-sovereignty rules. Competitive intensity is rising as vendors race to embed generative AI copilots able to summarize, draft, and route content inside everyday business applications.

  • By component, software accounted for 76% revenue share of the document management systems market in 2024, while the services segment is projected to expand at an 18.9% CAGR between 2025-2030.  
  • By deployment model, the cloud segment held 68% of the document management systems market share in 2024, and cloud-based offerings are forecast to grow at 17.4% through 2030.  
  • By end-user industry, the BFSI sector led with 22% of the document management systems market in 2024; manufacturing & construction is set to deliver the fastest expansion at 16.1% CAGR during 2025-2030.  
  • By geography, North America commanded 35% of the document management systems market size in 2024, whereas APAC is expected to post the highest regional CAGR of 15.8% to 2030.

Segment Analysis

By Component: Services-Led Complexity Accelerates Growth

Implementation complexity is tilting spending toward professional and managed services. Although software captured 76% of the document management systems market in 2024, services revenue is rising at an 18.9% CAGR from 2025-2030 as enterprises seek customized integrations with ERP, CRM, and industry-specific platforms. The document management systems market size for services is forecast to expand faster than any other component category, reflecting growing demand for continuous optimization contracts and compliance audits. Vendors report that advisory engagements tied to AI model tuning and metadata strategy are now the most profitable service lines.

The shift also underscores how success hinges on process re-engineering rather than licensing alone. Consulting teams orchestrate user-acceptance pilots, build templates, and craft retention policies that satisfy regulators. Demand for governance-centric consulting is climbing as privacy laws proliferate. Consequently, system integrators with vertical know-how are capturing a larger portion of overall project budgets within the document management systems market.

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By Deployment: Cloud-Centric Shift Supports Scalability

Cloud offerings held 68% of the document management systems market share in 2024 and are forecast to grow at a 17.4% CAGR through 2030, widening the adoption gap over on-premises solutions. The document management systems market size attributed to cloud deployment is projected to more than double by 2030 as firms favour subscription models that reduce capital outlays. Scalable resources let vendors roll out frequent AI and security updates without customer downtime, creating a feature velocity advantage that legacy installations struggle to match.

On-premises and hybrid architectures persist in highly regulated sectors and entities with sunk infrastructure costs. Yet even within those organizations, new workloads increasingly launch in private or government clouds to tap burstable compute for AI inference. As a result, platform roadmaps emphasize containerized micro-services that can run in any Kubernetes environment, ensuring parity across deployment modes and preserving enterprise bargaining power in the document management systems market.

By End-User Industry: Manufacturing and Construction Momentum Builds

The BFSI vertical accounted for 22% of 2024 revenue, sustaining leadership by digitizing loan packets, KYC documents, and compliance archives. However, the manufacturing and construction sector is poised to outpace all others with 16.1% CAGR during 2025-2030. The document management systems market size for manufacturing and construction is expanding as firms integrate DMS with product lifecycle management suites, enabling real-time collaboration on engineering drawings and safety checklists. Automated version control and field-mobile access are shortening project hand-offs and reducing rework claims.

Healthcare remains a heavyweight adopter, driven by electronic health record integration and retention mandates. Education has accelerated investments post-pandemic to support hybrid learning repositories, while legal practices maintain premium demand for case-centric search and e-discovery workflows. Across industries, the race to embed AI in vertical templates is redefining the value proposition and helping the document management systems market penetrate historically paper-bound workflows.

Document Management System
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Note: Segment shares of all individual segments available upon report purchase

Geography Analysis

North America retained 35% of global revenue in 2024, anchored by early cloud migration and mature regulatory frameworks that mandate granular audit trails. Financial services and healthcare buyers dominate regional spending, integrating advanced AI modules to unlock unstructured insights. Leading vendors such as Microsoft, IBM, and Adobe leverage existing enterprise licenses to expand document management modules, reinforcing regional scale advantages. Government incentives that reward paper-free procurement further stimulate spending, ensuring the document management systems market remains a core pillar of broader digital-transformation roadmaps across the United States and Canada.

Asia–Pacific is the fastest growing geography with a 15.8% CAGR projected for 2025-2030. Policy-driven digitization programs in India, China, and South Korea are accelerating adoption across public and private sectors. India’s DPDP Act is prompting banks and insurers to implement geo-fenced storage nodes, while Chinese firms often select domestic vendors to satisfy cybersecurity law requirements. Japan shows robust uptake among manufacturers embedding DMS in lean production systems. Hyperscale cloud providers are expanding regional data centers, addressing residency concerns that once slowed cross-border deployments and helping the document management systems market capture modernizing enterprises throughout APAC.

Europe’s market is shaped by GDPR and country-specific privacy laws, making compliance functionality a critical purchase filter. The United Kingdom and Germany lead in volume, emphasizing controlled records-management and retention automation. Organizations favour platforms guaranteeing that content never leaves designated EU zones, boosting demand for European vendors with sovereignty credentials. Sustainability initiatives promote paper-reduction targets, further fuelling projects. Southern European adoption is rising, yet procurement cycles are lengthier due to multi-stakeholder approvals. Overall, data governance stringency positions Europe as a bellwether for privacy-first capabilities within the global document management systems market.

Document Management System
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Competitive Landscape

The document management systems market is moderately concentrated. Microsoft, OpenText, and IBM maintain sizeable enterprise footprints, bundling DMS functionality with productivity suites and hybrid-cloud infrastructure. Box and Dropbox compete on user-experience and collaboration ease, capturing greenfield cloud-native workloads. OpenText continues an acquisition-strategy, adding vertical modules and AI enhancements that deepen enterprise stickiness. These moves consolidate share while signalling that breadth of platform matters more than standalone feature lists.

Generative AI is the new battleground. Microsoft’s Azure AI Foundry processed over 100 trillion tokens in Q3 2025, enabling Copilot features that draft correspondence and auto-tag documents. Smaller innovators such as Graip.AI highlight multilingual document processing for global operations. Competition is also intensifying around compliance specialties; FormKiQ launched GDPR-aligned deployments in Frankfurt, Paris, and Ireland to reassure EU customers. Vendors unable to offer region-ready options risk exclusion from regulated tenders. [3]Easy Software AG, “DMS Trends 2025: AI in Document Management,” easy-software.com

Strategic consolidation continues. Assai Software Services acquired Viewport.ai to strengthen AI-powered engineering document workflows, targeting energy and construction clients that manage complex drawings. These developments underscore how adjacent software leaders are encroaching on core DMS territory, raising the innovation bar across the document management systems market.

Document Management Systems Industry Leaders

  1. Hyland Software Inc.

  2. Open Text Corporation

  3. IBM Corporation

  4. Microsoft Corporation

  5. Oracle Corporation

  6. *Disclaimer: Major Players sorted in no particular order
Document Management System Market Concentration
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Recent Industry Developments

  • June 2025: Thomson Reuters launched agentic AI systems, starting with CoCounsel for tax, audit, and accounting professionals, integrating plan-and-act capabilities within document workflows while maintaining human oversight.
  • May 2025: Microsoft reported a 22% year-over-year jump to USD 42.4 billion in cloud revenue, citing a threefold increase in Microsoft 365 Copilot usage that embeds AI into document routines.
  • April 2025: Easy Software enhanced its DMS with automated metadata extraction that raises classification accuracy above 95%.
  • March 2025: FormKiQ expanded its GDPR-compliant DMS with new AWS regions in Frankfurt, Paris, and Ireland to meet EU data residency demands.

Table of Contents for Document Management Systems Industry Report

1. Introduction

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Rapid shift toward paper-free processes (enterprise cost and ESG mandates)
    • 4.2.2 Cloud-native DMS platforms bundled inside collaboration suites
    • 4.2.3 Surge in AI-enhanced search and auto-classification accuracy (>95 %)
    • 4.2.4 Strict data-sovereignty rules (EU GDPR, India DPDP) triggering compliant DMS roll-outs
    • 4.2.5 Rise of industry-specific templates (health, legal, AEC) shortening deployment cycles
    • 4.2.6 Generative-AI copilots unlocking content-in-context workflows (under-reported)
  • 4.3 Market Restraints
    • 4.3.1 Persistent user-change resistance in regulated back-office functions
    • 4.3.2 High e-discovery costs from poor metadata hygiene
    • 4.3.3 Cyber-insurance premiums rising after DMS-centred ransomware events (under-reported)
    • 4.3.4 Vendor lock-in concerns slowing migration from legacy ECMs (under-reported)
  • 4.4 Value / Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Competitive Rivalry
  • 4.8 Pricing Analysis
  • 4.9 Industry Ecosystem Analysis
  • 4.10 Macroeconomic Impact Assessment

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Component
    • 5.1.1 Software
    • 5.1.2 Services
  • 5.2 By Deployment
    • 5.2.1 Cloud
    • 5.2.2 On-Premise
  • 5.3 By End-User Industry
    • 5.3.1 Banking and Financial Services
    • 5.3.2 Manufacturing and Construction
    • 5.3.3 Education
    • 5.3.4 Healthcare
    • 5.3.5 Retail
    • 5.3.6 Legal
    • 5.3.7 Others
  • 5.4 By Geography
    • 5.4.1 North America
    • 5.4.1.1 United States
    • 5.4.1.2 Canada
    • 5.4.1.3 Mexico
    • 5.4.2 South America
    • 5.4.2.1 Brazil
    • 5.4.2.2 Argentina
    • 5.4.2.3 Rest of South America
    • 5.4.3 Europe
    • 5.4.3.1 United Kingdom
    • 5.4.3.2 Germany
    • 5.4.3.3 France
    • 5.4.3.4 Italy
    • 5.4.3.5 Rest of Europe
    • 5.4.4 Asia-Pacific
    • 5.4.4.1 China
    • 5.4.4.2 Japan
    • 5.4.4.3 India
    • 5.4.4.4 South Korea
    • 5.4.4.5 Australia
    • 5.4.4.6 Rest of Asia-Pacific
    • 5.4.5 Middle East and Africa
    • 5.4.5.1 Middle East
    • 5.4.5.1.1 Israel
    • 5.4.5.1.2 Saudi Arabia
    • 5.4.5.1.3 United Arab Emirates
    • 5.4.5.1.4 Turkey
    • 5.4.5.1.5 Rest of Middle East
    • 5.4.5.2 Africa
    • 5.4.5.2.1 South Africa
    • 5.4.5.2.2 Egypt
    • 5.4.5.2.3 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global-level Overview, Market-level Overview, Core Segments, Financials as available, Strategic Info, Market Rank/Share, Products and Services, Recent Developments)
    • 6.4.1 Microsoft Corp.
    • 6.4.2 OpenText Corp.
    • 6.4.3 IBM Corp.
    • 6.4.4 Hyland Software Inc.
    • 6.4.5 Oracle Corp.
    • 6.4.6 Box Inc.
    • 6.4.7 Adobe Inc.
    • 6.4.8 Laserfiche
    • 6.4.9 M-Files Corp.
    • 6.4.10 Alfresco (-Hyland)
    • 6.4.11 Dropbox Business
    • 6.4.12 Zoho Corp.
    • 6.4.13 DocStar (Epicor)
    • 6.4.14 AODocs
    • 6.4.15 LogicalDOC Srl
    • 6.4.16 Agiloft Inc.
    • 6.4.17 Synergis Technologies
    • 6.4.18 Everteam
    • 6.4.19 FileHold Systems
    • 6.4.20 PaperSave

7. MARKET OPPORTUNITIES & FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment
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Global Document Management Systems Market Report Scope

A document management system (DMS) captures, tracks, and stores electronic documents, including PDFs, word processing files, and digital images of paper content. This study examines the diverse end-users of DMS and highlights recent advancements by companies propelling market growth. Given that unorganized content hampers larger organizations from efficiently extracting business-related information, DMS emerges as a vital solution to these challenges.

The document management system market is segmented by component (software, services), by deployment (cloud, on-premise), by end-user industry (banking & financial services, manufacturing and construction, education, healthcare, retail, legal, and other end-user industries), and by geography (North America, Europe, Asia-Pacific, and Rest of the World).

By Component Software
Services
By Deployment Cloud
On-Premise
By End-User Industry Banking and Financial Services
Manufacturing and Construction
Education
Healthcare
Retail
Legal
Others
By Geography North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe United Kingdom
Germany
France
Italy
Rest of Europe
Asia-Pacific China
Japan
India
South Korea
Australia
Rest of Asia-Pacific
Middle East and Africa Middle East Israel
Saudi Arabia
United Arab Emirates
Turkey
Rest of Middle East
Africa South Africa
Egypt
Rest of Africa
By Component
Software
Services
By Deployment
Cloud
On-Premise
By End-User Industry
Banking and Financial Services
Manufacturing and Construction
Education
Healthcare
Retail
Legal
Others
By Geography
North America United States
Canada
Mexico
South America Brazil
Argentina
Rest of South America
Europe United Kingdom
Germany
France
Italy
Rest of Europe
Asia-Pacific China
Japan
India
South Korea
Australia
Rest of Asia-Pacific
Middle East and Africa Middle East Israel
Saudi Arabia
United Arab Emirates
Turkey
Rest of Middle East
Africa South Africa
Egypt
Rest of Africa
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Key Questions Answered in the Report

What is the projected size of the document management systems market by 2030?

The market is expected to reach USD 19.81 billion by 2030, growing at a 13.5% CAGR.

Which deployment model is expanding fastest inside the document management systems market?

Cloud-based platforms are the fastest, advancing at a 17.4% CAGR between 2025-2030 and already holding 68% share in 2024.

Why is manufacturing and construction adoption rising so quickly?

These industries integrate DMS with product lifecycle and project-coordination systems, unlocking 16.1% CAGR as they digitize complex drawings and compliance records.

How are data-sovereignty regulations influencing purchasing decisions?

Organizations now favour vendors that guarantee regional data residency, pushing multinationals to operate separate repositories and boosting demand for modular, compliance-ready architectures.

What role does AI play in next-generation document management?

AI elevates search precision above 95%, automates metadata tagging, and introduces generative copilots that draft and summarize content, significantly reducing manual workload.

Which region will contribute the most incremental revenue through 2030?

Asia–Pacific, with a 15.8% CAGR, will add the largest new revenue share due to government digitization drives and rapid enterprise modernization.

Document Management Systems Market Report Snapshots