Incident And Emergency Management Market Size and Share

Compare market size and growth of Incident And Emergency Management Market with other markets in Technology, Media and Telecom Industry

Incident And Emergency Management Market Analysis by Mordor Intelligence

The incident and emergency management market size is valued at USD 157.27 billion in 2025 and is forecast to reach USD 217.40 billion by 2030, reflecting a steady 6.69% CAGR over the period. This trajectory mirrors the rapid institutionalisation of emergency-preparedness budgets in both the public and private sectors, coupled with rising weather-driven disasters that command more comprehensive, technology-enabled response capabilities. North America maintains a broad lead on account of sophisticated federal funding programmes, while Asia registers the fastest expansion as governments upgrade early-warning and mass-notification infrastructures. Demand pivots toward integrated platforms that fuse geospatial analytics, cloud-native architectures, and AI-driven decision support, shortening the time between detection and coordinated field action. Intensifying cyber-physical threats and the migration of traffic and public-safety controls into smart-city fabrics round out the near-term growth catalysts.

Key Report Takeaways

  • By component, the Solutions segment commanded 55% of the incident and emergency management market share in 2024, while Simulation & Training expanded at a 7.8% CAGR through 2030.
  • By solution type, Emergency/Mass Notification held 28% revenue share in 2024; Surveillance & Security Monitoring is projected to grow at 8.5% CAGR to 2030.
  • By service type, Professional Services accounted for 62% of the segment’s incident and emergency management market size in 2024; Managed Services leads growth at 7.2% CAGR.
  • By communication system, First-Responder Communication systems dominated with 40% share in 2024; Satellite Communication Devices are set to advance at 8.6% CAGR.
  • By simulation module, Traffic Simulation Software captured 38% of the incident and emergency management market size in 2024, while Hazard Propagation & Evacuation Modeling rose at a 8.4% CAGR.
  • By end-user vertical, Government & Defense held 37% revenue share in 2024; Healthcare logs the highest CAGR at 6.5% through 2030.
  • By geography, North America led with 42% market share in 2024; Asia delivers the fastest regional CAGR of 8.3% out to 2030.

Segment Analysis

By Component: Solutions Dominate While Simulation & Training Gains Momentum

Solutions generated 55% of the incident and emergency management market in 2024, a testament to buyer preference for end-to-end platforms that orchestrate alerting, resource allocation, and after-action reporting in a single pane of glass. Rapid upgrades to AI engines and cloud elasticity underpin continued wallet share expansion. Vendors accentuate open-API ecosystems that plug into CAD, GIS, and EOC modules, improving time-to-value for regional agencies. Over the forecast horizon, tighter integration with insurance-risk scoring tools will further entrench platform revenues.

Simulation & Training, though smaller in absolute revenue, is scaling at 7.8% CAGR as agencies institutionalise scenario-based preparedness policies. Gamified modules such as George Mason University’s AI-augmented “Go-Repair” illustrate how immersive learning cuts attrition and raises competence, thereby elevating training budgets. This segment’s expansion feeds a virtuous cycle: stronger preparedness metrics qualify states for resilience grants, reinforcing upstream demand for platform solutions.

Note: Segment shares of all individual segments available upon report purchase

By Solution Type: Surveillance & Security Monitoring Accelerates Digital Transformation

Emergency/Mass Notification continues to anchor 28% of 2024 revenue as regulated mandates lock in upgrade cycles. However, Surveillance & Security Monitoring is the fastest-moving niche at 8.5% CAGR, propelled by AI-driven video analytics and object detection that shorten dispatch times. Video feeds now integrate directly into 911 centres, producing a continuous intelligence loop that amplifies situational clarity and responder safety. Over the outlook period, the incident and emergency management market size attached to this sub-segment could exceed USD 35 billion if municipal vision-zero programmes accelerate as projected.

Traffic & Incident Management rides urban-mobility investments, whereas CBRNE/HazMat Detection broadens sensor deployment via unmanned aerial systems that minimise human exposure. Disaster Recovery & Backup solutions play a crucial role, mitigating secondary business-interruption costs.

By Service Type: Managed Services Redefine Delivery Models

Professional Services constitute 62% of the segment-level incident and emergency management market size in 2024, spotlighting advisory, integration, and compliance support that most agencies cannot staff internally. Consulting teams translate doctrine into workflows, then blueprint cross-agency interoperability matrices. Yet Managed Services, expanding at 7.2% CAGR, signal a structural shift toward outsourcing operational burdens. Providers bundle 24/7 network operations, patch management, and cyber-monitoring into subscription contracts that smooth opex for municipalities.

Training & Education continues to mature, leveraging VR headsets and digital twins to replicate complex, low-frequency events. Such immersive curricula lower simulation costs per trainee and unlock repeatable skill refresh cycles. Support & Maintenance revenues remain sticky, driven by guaranteed SLA clauses embedded in multi-year framework agreements.

By Communication System: Satellite Connectivity Extends Reach

First-Responder Communication networks, primarily P25 and TETRA, held 40% of the 2024 spend and remain indispensable for mission-critical voice. Modernisation roadmaps layer LTE or private-5G backbones onto LMR cores, guided by documents such as Indiana’s Tactical Interoperable Communications Plan that codify resiliency playbooks. The incident and emergency management market size tied to Satellite Communication Devices is scaling at 8.6% CAGR as agencies ensure against last-mile outages during hurricanes and wildfires.

Emergency Radios preserve niche relevance for volunteer agencies, while vehicle-mounted MDTs merge CAD, mapping, and telematics into frontline workflows. Drone-fed situational awareness layers live video, orthomosaics, and gas-sensor telemetry into unified incident consoles, reinforcing end-to-end visibility for commanders.

By Simulation Module: Hazard Propagation Modeling Gains Prominence

Traffic Simulation Software captured 38% market share in 2024, undergirding evacuation and contraflow planning for coastal metros. Hazard Propagation & Evacuation Modeling, growing at 8.4% CAGR, benefits from wildfire-spread and toxic-plume engines that inform micro-zonal shelter-in-place orders. WHO’s emphasis on simulation exercises validates recurring procurement of these tools as part of preparedness scorecards.

Incident Command Training Simulators exploit AI to adjust difficulty dynamically, ensuring decision-makers confront cascading-failure scenarios absent in static tabletop drills. The EMI’s virtual tabletop series converts this content into cloud-hosted workshops, democratising access for under-resourced jurisdictions.

Incident and Emergency Management Market:Market Share By Simulation Module

Note: Segment shares of all individual segments available upon report purchase

By End-User Vertical: Healthcare Adoption Accelerates

Government & Defense agencies retain a 37% share by virtue of statutory response mandates and federal grant inflows. Procurement frameworks such as FEMA’s USD 33.1 billion 2025 budget cement multi-year platform contracts. The Healthcare vertical outpaces all others at 6.5% CAGR, integrating digital twins that map facility capacity, resource burn-down, and patient evacuation logistics, thereby reducing morbidity during surge events.

Energy & Utilities step up grid-resilience investments, while Transportation & Logistics stakeholders channel funds into TIM and supply-chain continuity analytics. BFSI, Manufacturing, Aviation, Maritime, Mining, and Oil & Gas each adopt tailored modules that reflect distinctive risk topographies.

Geography Analysis

North America anchors 42% of 2024 revenue, sustained by FEMA grants, private-sector cyber-investment, and wide FirstNet penetration. US counties align on interoperable protocols, and Canada’s DFAA framework pairs fiscal backstops with modernisation commitments, cultivating a mature ecosystem of suppliers, systems integrators, and academia. Pilot deployments of tethered drones for TIM lend tangible proof points that reinforce municipal budget renewals.

Asia delivers a 7.3% CAGR, spurred by megacities’ exposure to typhoons and seismic risk. China overlays city-wide HD camera grids onto command centres, and Japan’s J-ALERT system extends real-time hazard feeds to the public. India leverages AI-driven geospatial platforms to triage relief corridors after cyclones, elevating enterprise spending on emergency operations centres. Multilateral funding via ADB’s Disaster Risk Management Action Plan catalyses procurement in ASEAN markets.

Europe sustains steady replacement cycles as the EECC compliance clock counts down. Projects such as BroadWay pilot cross-border roaming for first responders, driving solution providers to embed secure SIM credentialing and quality of service tiers. Meanwhile, the Middle East and Africa witness incremental adoption as humanitarian-relief agencies and national security bodies standardise on early-warning analytics to counter compound drought and conflict risks.

Incident and Emergency Management Market CAGR (%), Growth Rate by Region

Competitive Landscape

The incident and emergency management market exhibits moderate fragmentation, with Honeywell International, Motorola Solutions, and Hexagon AB retaining brand primacy through M&A and AI feature releases. Motorola’s DIMETRA Connect enabling automatic LMR-to-broadband roaming exemplifies product-line extension that shores up installed-base loyalty. Hexagon’s 2025 platform refresh layers predictive analytics onto call-taking workflows, striving for first-mover advantage in AI-guided dispatch.

Cloud hyperscalers and data-science boutiques gain traction, partnering to deliver pay-per-use GIS or drone-intelligence modules. Ecosystem alliances—software ISVs with satellite operators, or insurers with EOC vendors—differentiate offerings on outcome-based KPIs such as response-time reduction or insured-loss avoidance. Emerging challengers leverage mobile-first architectures and low-code configuration to undercut incumbents’ long deployment cycles, although market-entry barriers remain high where regulatory accreditation is mandatory.

Vendor strategy increasingly pivots to platform monetisation: upsell adjacent modules, embed managed services, and lock recurring revenue via subscription licensing. Portfolio coherence, cybersecurity hardening, and standards-compliance roadmaps drive competitive advantage, signalling continued consolidation as private equity funds target niche analytical or sensor-hardware specialists.

Incident And Emergency Management Industry Leaders

  1. IBM Corporation

  2. Honeywell International Inc.

  3. NEC Corporation

  4. Hexagon AB

  5. The Response Group

  6. *Disclaimer: Major Players sorted in no particular order
Incident and Emergency Management Market Concentration
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Recent Industry Developments

  • March 2025: Motorola Solutions acquired a public-safety software vendor to deepen its incident-response stack and cross-sell into its LMR install base.
  • February 2025: Hexagon AB released an AI-infused emergency-management platform upgrade aimed at increasing dispatcher decision velocity.
  • January 2025: IBM unveiled automated failover in its disaster-recovery suite, pairing hybrid-cloud resilience with command-centre orchestration.
  • December 2024: Everbridge formed a telecom alliance to extend multichannel notification reach, bolstering message-delivery SLA guarantees.

Table of Contents for Incident And Emergency Management Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Increasing frequency and severity of climate-related mega-disasters across North America and Asia
    • 4.2.2 Mandated compliance with public alerting standards (FEMA IPAWS, EU EECC) driving mass-notification deployments
    • 4.2.3 Adoption of AI-powered geospatial analytics for real-time situational awareness upgrades
    • 4.2.4 Escalating cyber-physical attacks on critical infrastructure boosting unified incident response demand
    • 4.2.5 Smart-city programs integrating traffic and emergency management control centers
    • 4.2.6 Risk-based insurance incentives spurring enterprise Emergency Operations Center investments
  • 4.3 Market Restraints
    • 4.3.1 Interoperability gaps between legacy P25/TETRA networks and IP-based platforms in Europe
    • 4.3.2 High CapEx for resilient communications in remote APAC and island nations
    • 4.3.3 Data-privacy regulations (GDPR, CCPA) limiting location-based alert capabilities
    • 4.3.4 Shortage of systems-integration talent for command-and-control roll-outs
  • 4.4 Value / Supply-Chain Analysis
  • 4.5 Regulatory or Technological Outlook
  • 4.6 Porter's Five Forces
    • 4.6.1 Threat of New Entrants
    • 4.6.2 Bargaining Power of Buyers
    • 4.6.3 Bargaining Power of Suppliers
    • 4.6.4 Threat of Substitutes
    • 4.6.5 Intensity of Competitive Rivalry

5. MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Component
    • 5.1.1 Solutions
    • 5.1.2 Services
    • 5.1.3 Communication Systems
    • 5.1.4 Simulation and Training
  • 5.2 By Solution Type
    • 5.2.1 Emergency/Mass Notification
    • 5.2.2 Surveillance and Security Monitoring
    • 5.2.3 Traffic and Incident Management
    • 5.2.4 Disaster Recovery and Backup
    • 5.2.5 CBRNE/HazMat Detection Systems
    • 5.2.6 Public Information Management
  • 5.3 By Service Type
    • 5.3.1 Professional Services
    • 5.3.2 Consulting and Advisory
    • 5.3.3 Training and Education
    • 5.3.4 System Integration and Deployment
    • 5.3.5 Managed Services
    • 5.3.6 Support and Maintenance
  • 5.4 By Communication System
    • 5.4.1 First-Responder Communication (P25, TETRA)
    • 5.4.2 Emergency Radios and Satellite Phones
    • 5.4.3 Vehicle-Mounted Mobile Data Terminals
    • 5.4.4 Drones and Robotics for Situational Awareness
  • 5.5 By Simulation Module
    • 5.5.1 Traffic Simulation Software
    • 5.5.2 Hazard Propagation and Evacuation Modeling
    • 5.5.3 Incident Command Training Simulators
  • 5.6 By End-User Vertical
    • 5.6.1 Government and Defense
    • 5.6.2 Energy and Utilities
    • 5.6.3 Healthcare
    • 5.6.4 BFSI
    • 5.6.5 Transportation and Logistics
    • 5.6.6 IT and Telecom
    • 5.6.7 Manufacturing and Industrial
    • 5.6.8 Aviation and Maritime
    • 5.6.9 Mining and Oil and Gas
    • 5.6.10 Media and Entertainment
  • 5.7 By Geography
    • 5.7.1 North America
    • 5.7.1.1 United States
    • 5.7.1.2 Canada
    • 5.7.1.3 Mexico
    • 5.7.2 South America
    • 5.7.2.1 Brazil
    • 5.7.2.2 Rest of South America
    • 5.7.3 Europe
    • 5.7.3.1 United Kingdom
    • 5.7.3.2 Germany
    • 5.7.3.3 France
    • 5.7.3.4 Nordics
    • 5.7.3.5 Rest of Europe
    • 5.7.4 APAC
    • 5.7.4.1 China
    • 5.7.4.2 Japan
    • 5.7.4.3 India
    • 5.7.4.4 South Korea
    • 5.7.4.5 ASEAN
    • 5.7.4.6 Australia
    • 5.7.4.7 New Zealand
    • 5.7.4.8 Rest of APAC
    • 5.7.5 Middle East and Africa
    • 5.7.5.1 Saudi Arabia
    • 5.7.5.2 United Arab Emirates
    • 5.7.5.3 South Africa
    • 5.7.5.4 Rest of Middle East and Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles {(includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)}
    • 6.4.1 Honeywell International Inc.
    • 6.4.2 Motorola Solutions Inc.
    • 6.4.3 Hexagon AB
    • 6.4.4 IBM Corporation
    • 6.4.5 The Response Group LLC
    • 6.4.6 Everbridge Inc.
    • 6.4.7 NEC Corporation
    • 6.4.8 Johnson Controls International plc
    • 6.4.9 BlackBerry AtHoc
    • 6.4.10 Alert Technologies Corporation
    • 6.4.11 Veoci (Grey Wall Software LLC)
    • 6.4.12 Eccentex Corporation
    • 6.4.13 Haystax Technology (Fishtech Group)
    • 6.4.14 MissionMode Solutions Inc.
    • 6.4.15 Resolver Inc.
    • 6.4.16 NC4 Inc. (An Everbridge Company)
    • 6.4.17 MetricStream Inc.
    • 6.4.18 Genetec Inc.
    • 6.4.19 Collins Aerospace
    • 6.4.20 Esri Inc.
    • 6.4.21 Hexagon Safety and Infrastructure
    • 6.4.22 Nokia Corporation
    • 6.4.23 Airbus SLC
    • 6.4.24 Tabletop Command
    • 6.4.25 TigerConnect
    • 6.4.26 Rave Mobile Safety
    • 6.4.27 PagerDuty Inc.
    • 6.4.28 RapidSOS

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
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Global Incident And Emergency Management Market Report Scope

Incident and emergency management refer to a standardized approach that prevents and manages incidents or humanitarian emergencies with severe outcomes. It is involved in integrating and deploying emergency systems and solutions at all government and nongovernment platforms.

The Incident and Emergency Management Market is segmented by System (Traffic Management System, Safety Management System, Remote Weather Monitoring System, Emergency/Mass Notification System, Web-based Emergency Management System), Solution (Geospatial Solution, Disaster Recovery Solution, Situational Awareness Solution), Service (Managed Service, Professional Service), End-users (Government, Healthcare, BFSI, Transportation & Logistics, Manufacturing, IT & Telecom) and Geography (North America, Europe, Asia Pacific, Latin America, and Middle East and Africa).

The market sizes and forecasts are provided in terms of value (USD Billion) for all the above segments.

By Component Solutions
Services
Communication Systems
Simulation and Training
By Solution Type Emergency/Mass Notification
Surveillance and Security Monitoring
Traffic and Incident Management
Disaster Recovery and Backup
CBRNE/HazMat Detection Systems
Public Information Management
By Service Type Professional Services
Consulting and Advisory
Training and Education
System Integration and Deployment
Managed Services
Support and Maintenance
By Communication System First-Responder Communication (P25, TETRA)
Emergency Radios and Satellite Phones
Vehicle-Mounted Mobile Data Terminals
Drones and Robotics for Situational Awareness
By Simulation Module Traffic Simulation Software
Hazard Propagation and Evacuation Modeling
Incident Command Training Simulators
By End-User Vertical Government and Defense
Energy and Utilities
Healthcare
BFSI
Transportation and Logistics
IT and Telecom
Manufacturing and Industrial
Aviation and Maritime
Mining and Oil and Gas
Media and Entertainment
By Geography North America United States
Canada
Mexico
South America Brazil
Rest of South America
Europe United Kingdom
Germany
France
Nordics
Rest of Europe
APAC China
Japan
India
South Korea
ASEAN
Australia
New Zealand
Rest of APAC
Middle East and Africa Saudi Arabia
United Arab Emirates
South Africa
Rest of Middle East and Africa
By Component
Solutions
Services
Communication Systems
Simulation and Training
By Solution Type
Emergency/Mass Notification
Surveillance and Security Monitoring
Traffic and Incident Management
Disaster Recovery and Backup
CBRNE/HazMat Detection Systems
Public Information Management
By Service Type
Professional Services
Consulting and Advisory
Training and Education
System Integration and Deployment
Managed Services
Support and Maintenance
By Communication System
First-Responder Communication (P25, TETRA)
Emergency Radios and Satellite Phones
Vehicle-Mounted Mobile Data Terminals
Drones and Robotics for Situational Awareness
By Simulation Module
Traffic Simulation Software
Hazard Propagation and Evacuation Modeling
Incident Command Training Simulators
By End-User Vertical
Government and Defense
Energy and Utilities
Healthcare
BFSI
Transportation and Logistics
IT and Telecom
Manufacturing and Industrial
Aviation and Maritime
Mining and Oil and Gas
Media and Entertainment
By Geography
North America United States
Canada
Mexico
South America Brazil
Rest of South America
Europe United Kingdom
Germany
France
Nordics
Rest of Europe
APAC China
Japan
India
South Korea
ASEAN
Australia
New Zealand
Rest of APAC
Middle East and Africa Saudi Arabia
United Arab Emirates
South Africa
Rest of Middle East and Africa
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Key Questions Answered in the Report

What is the current size of the incident and emergency management market?

The market stands at USD 157.27 billion in 2025 and is projected to reach USD 217.40 billion by 2030 at a 6.69% CAGR.

Which region leads the incident and emergency management market?

North America leads with 42% revenue share, supported by robust federal funding and advanced technology adoption.

Which segment shows the fastest growth?

Surveillance & Security Monitoring solutions grow at 8.5% CAGR, driven by AI-enabled video analytics and real-time situational awareness.

Why is the healthcare vertical expanding rapidly?

Hospitals adopt digital-twin and resilience tools to manage surge capacity and emergency workflows, resulting in a 6.5% CAGR from 2025-2030.

How are insurers influencing investment decisions?

Risk-based premium incentives encourage enterprises to build emergency-operations centres, aligning preparedness with lower insurance costs.

What technologies are shaping future emergency management platforms?

AI-powered geospatial analytics, satellite connectivity, drone-based reconnaissance, and cloud-native command-centre software dominate roadmaps.

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