Top 5 Pneumatic Tube System Companies
Swisslog Holding AG (KUKA)
Aerocom Systems Inc.
Eagle Pneumatic Inc.
Air-Log International GmbH
Hanter Ingenjörsteknik AB
Source: Mordor Intelligence
Pneumatic Tube System Companies Matrix by Mordor Intelligence
Our comprehensive proprietary performance metrics of key Pneumatic Tube System players beyond traditional revenue and ranking measures
The top five list can diverge from this MI Matrix because revenue alone does not capture delivery reliability, upgrade readiness, or how well a vendor executes in regulated hospital environments. Buyers also value indicators such as installed footprint in priority regions, software security posture, service coverage density, and evidence of modernization programs that reduce downtime. Pneumatic tube systems are widely used to move lab specimens, medications, cash, and documents faster inside buildings with less staff walking time. In hospitals, selection usually comes down to uptime, chain of custody controls, integration with badge access, and the vendor's ability to retrofit older tubing without extended closures. This MI Matrix by Mordor Intelligence is better for supplier evaluation than revenue tables alone because it weights operational proof points and forward product strength, not just past sales totals.
MI Competitive Matrix for Pneumatic Tube System
The MI Matrix benchmarks top Pneumatic Tube System Companies on dual axes of Impact and Execution Scale.
Analysis of Pneumatic Tube System Companies and Quadrants in the MI Competitive Matrix
Comprehensive positioning breakdown
Swisslog Holding AG (KUKA)
Cyber hardening has become central to tube deployments in large health systems. The vendor, a leading supplier, is driving modernization with TransLogic software changes noted as 2023 to 2024 evolution steps and a stated move toward Version 8 as the forward platform with stronger authentication and secure communications. A September 15, 2025 alliance with Diligent Robotics signals a broader hospital logistics bundle that can reduce handoffs when payloads do not fit carriers. If hospital IT audits tighten, this security posture could accelerate upgrades, but retrofit downtime and firmware governance remain operational risks.
Ing. Sumetzberger GMBH
Emergency transport reliability often determines whether lab and pharmacy teams trust automation. The manufacturer, a top provider, emphasizes hospital readiness and claims more than 1,000 hospitals will benefit from its planned systems, saying emergency routing can be lifesaving when seconds matter. It frames its tubes as integrated systems with interfaces to other automation and software environments, which can reduce manual exceptions in large campuses. If European hospital refurbishments accelerate, its retrofit and simulation approach should convert well, but labor availability for service roles can constrain response times.
Pevco Systems Inc.
Patent filings and federal procurement signals often show where execution is headed next. Pevco, a leading service provider, updates a public patent marking page as recently as December 9, 2025, including patents tied to ADA compliant workstations and smart carrier concepts. A May 2025 U.S. government notice also references sole source work tied to Pevco Atlas software stations, which implies stickiness once deployed at scale. If hospitals expand badge based authorization across departments, Pevco's access control integration posture should help, but proprietary components can raise lifecycle cost risk for budget constrained operators.
Frequently Asked Questions
What should a hospital require for chain of custody and controlled substances?
Require user authentication at send and receive, role based permissions, and audit logs that are easy to export. Confirm workflows for pharmacy, blood bank, and emergency transport.
How do buyers evaluate cybersecurity for tube controls and software?
Ask for supported authentication options, encrypted communications, and clear patch and upgrade processes. Also confirm how legacy panels and station hardware are handled during upgrades.
What is the best way to compare service capability across regions?
Map technician coverage to your campus footprint and require response time commitments in writing. Validate spare parts availability and training options for onsite maintenance teams.
When does a retrofit or conversion make more sense than a full replacement?
Retrofits fit best when tubing routes are sound and stations can be reused with new controls. Full replacement is safer when tubing is undersized, contaminated, or poorly documented.
How should banks and retail sites prioritize features?
Prioritize weather hardening, fast recovery from jams, and simple station ergonomics. Add tracking and user validation when cash exposure and fraud risk are high.
What are the most common failure modes operators should plan for?
Wear items like seals, diverters, and blowers can drive recurring downtime if maintenance is deferred. Network and server changes can also disrupt operations without coordinated IT change control.
Methodology
Research approach and analytical framework
Used public company sites, press rooms, government procurement notices, and partner certification pages where available. Private firm scoring relied on observable signals like events, installed references, hiring, and service programs. Indicators were kept within the defined regions and end users. When direct financial splits were not available, multiple operational proxies were triangulated.
Installed sites, service coverage, and ability to support multi building campuses across covered regions.
Shortlist frequency with hospital engineers, lab leaders, and bank operations teams, especially in tender driven procurement.
Relative position using proxies like installed base, reference density, and visible contract activity in covered end users.
Local technicians, parts readiness, training programs, and retrofit capability that reduce downtime during upgrades.
Post 2023 security upgrades, tracking features, integration with access control, and interfaces to lab and pharmacy workflows.
Evidence of sustained investment capacity to support multi year service commitments and modernization programs.
