South Africa Nurse Call Systems Market Size
| Study Period | 2019 - 2030 |
| Base Year For Estimation | 2024 |
| Forecast Data Period | 2025 - 2030 |
| Market Size (2025) | USD 13.13 Million |
| Market Size (2030) | USD 22.87 Million |
| CAGR (2025 - 2030) | 11.73% |
| Market Concentration | Medium |
Major Players*Disclaimer: Major Players sorted in no particular order |
South Africa Nurse Call Systems Market Analysis
The South Africa Nurse Call Systems Market size is estimated at USD 13.13 million in 2025, and is expected to reach USD 22.87 million by 2030, at a CAGR of 11.73% during the forecast period (2025-2030).
In South Africa, the nurse call systems market is witnessing significant growth due to advancements in technology, an increasing emphasis on patient safety, and the growing demand for efficient healthcare services. As the healthcare sector evolves, the role of nurse call systems becomes more critical, making it essential to understand the key drivers and constraints influencing this market.
As patient engagement and satisfaction take center stage in the healthcare industry, South Africa is stepping up its efforts to enhance healthcare accessibility. With rising hospital admissions, the need for efficient patient management becomes paramount. Nurse call systems play a pivotal role, ensuring swift responses to patient needs, elevating the overall patient experience, and promoting a more patient-centric care approach. These systems enable healthcare providers to streamline communication between patients and caregivers, reduce response times, and improve workflow efficiency within healthcare facilities. Highlighting these efforts, in May 2024, South African President Cyril Ramaphosa enacted a bill aimed at achieving universal health coverage. This legislation seeks to address disparities in healthcare access by providing equitable services to all citizens, regardless of socioeconomic status. Such measures not only broaden access to healthcare services but also lead to increased patient admissions. Consequently, this surge in admissions propels the adoption of nurse call systems, fueling the market's growth.
New investment in healthcare infrastructure, including hospitals and clinics, fuels the demand for nurse call systems. For instance, data from Perpetua Investment Managers (Pty) Ltd, published in December 2024, illustrated that South Africa allocated over ZAR 500 billion (USD 27.20 billion) annually to its two-tier healthcare system, with expenditures evenly distributed between the public and private sectors. This significant investment drives the demand for nurse call systems, as ongoing development and modernization of hospitals and clinics underscore the critical need for efficient communication systems in these facilities. Consequently, the increasing focus on enhancing healthcare infrastructure in South Africa is expected to create substantial growth opportunities for the nurse call systems market.
Therefore, the increasing focus on patient-centric care and new investments in healthcare infrastructure in the country are expected to drive market growth over the forecast period. However, high implementation costs and data security concerns are expected to hinder market growth.
South Africa Nurse Call Systems Market Trends
Basic Audio/Visual Nurse Call Systems Segment is Expected to Have Significant Growth in the Market Over the Forecast Period
Basic audio/visual nurse call systems are fundamental communication systems utilized in healthcare environments that facilitate straightforward interaction between patients and nursing staff. These systems typically include audio communication and visual indicators. The segment is experiencing growth within the South Africa nurse call systems market for several reasons, such as their cost-effectiveness and ease of implementation, high demand in smaller healthcare facilities, and easy access to the elderly population.
As healthcare facilities face increasing patient volumes due to the aging population, basic nurse call systems enable more efficient and effective communication, optimizing patient care and enhancing service delivery. For instance, data published by Statistics South Africa in July 2024 revealed that approximately 9.7% (6.1 million) of the population in 2024 is aged 60 years or older. Among this group, Gauteng has the highest proportion, with 24.8% (1.52 million) of the elderly residing in the region. This significantly high elderly population who is more likely to be hospitalized is expected to drive the demand for basic audio/visual nurse call systems, as these systems provide a cost-effective solution to address the increasing need for streamlined communication and improved patient care in South Africa's nurse call systems market.
Basic audio/visual nurse call systems improve the operational efficiency of healthcare providers by enabling nursing staff to address patient needs promptly, which is critical in any healthcare environment. Various tools, including the Enhancing Assessment of Common Therapeutic Factors (ENACT) tool, can be utilized for analysis. For instance, a 2024 study published in the Health Promotion Practice Journal conducted in South Africa emphasized the significance of effective empathic communication between healthcare providers and patients. The study demonstrated that ENACT could be applied to audio recordings, indicating that quality improvement initiatives may enhance empathic skills in diverse settings.
The adoption of basic audio/visual nurse call systems is expected to drive segment growth which is attributed to the increasing demand for efficient communication tools in healthcare facilities, and aim to enhance patient care and operational workflows. The ability of these systems to support quality improvement initiatives further strengthens their market potential in the country.
Nursing Shortage in the Country is Expected to Drive the Market Growth
With a limited number of nursing staff available to cater to a growing patient population, healthcare facilities are under pressure to optimize their operational efficiency. Nurse call systems enable quick and effective communication between patients and healthcare providers. These systems help address patient needs promptly, thus improving care delivery in environments where staffing is stretched thin. As a result, the demand for such systems is on the rise. In addition, the healthcare spending for these systems is expected to increase over the coming years.
For instance, data from South Africa's National Department of Health, released in December 2024, projected a widening gap in the nursing workforce, escalating from the current 131,000 to 166,000 by 2030. This projection hinges on two key factors: First, the demand for nurses is anticipated to rise from a current range of 285,000 – 318,000 to a future range of 305,000 – 340,000 by 2030. Second, the supply of nurses is forecasted to dwindle to 174,000, primarily due to an increasing number of retirements outpacing the influx of newly qualified nurses from training facilities. This growing workforce gap is expected to drive the demand for advanced nurse call systems in South Africa, as healthcare facilities will increasingly rely on technologies such as nurse call systems for better communication and to optimize nurse efficiency and address the challenges posed by the shortage, thereby boosting the market over the forecast period.
South Africa Nurse Call Systems Industry Overview
The competitive landscape of the South Africa nurse call systems market can be classified as semi-consolidated, with a mix of larger players and smaller, specialized companies working together to serve the diverse needs of healthcare facilities in the region. The healthcare sector, including nurse call systems, is undergoing technological advancements and increased demand for improving patient safety and communication. This may encourage both larger companies to expand and smaller players to innovate. Some of the major players in the market include Ascom Holding AG, Honeywell International Inc., Schrack Seconet AG, Johnson Controls Inc., and Baxter International Inc., among others.
South Africa Nurse Call Systems Market Leaders
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Ascom Holding AG
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Honeywell International Inc.
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Schrack Seconet AG
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Johnson Controls Inc.
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Baxter International Inc.
- *Disclaimer: Major Players sorted in no particular order
South Africa Nurse Call Systems Market News
- September 2024: Supported by the Unjani Clinic Network and funded by organizations such as Roche, nurses aimed to establish and manage their clinics, focusing on improving access to healthcare services and preventive screenings. This support increases the establishment of new clinics and increases the need for nurse call systems.
- March 2024: The United States Global AIDS Coordinator and Senior Bureau Official for Global Health Security and Diplomacy unveiled the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) Nursing Leadership Initiative. This initiative aims to bolster achievements and hasten efforts to eradicate HIV/AIDS as a public health menace by 2030. In 2024, PEPFAR allocated USD 8 million under this initiative, directing funds to empower nurses leading the charge against HIV/AIDS in South Africa and beyond. The initiative focuses on enhancing nurses’ communication and leadership skills, which is likely to increase the demand for nurse call systems.
South Africa Nurse Call Systems Industry Segmentation
As per the report's scope, a nurse call system is a communication tool used in healthcare settings, particularly hospitals and nursing homes, to allow patients to easily alert nursing staff when they need assistance. Typically, these systems consist of a series of buttons or devices that patients can activate to signal their request for help.
The South Africa nurse call systems market is segmented by product type, which includes nurse call intercom systems, basic audio/visual nurse call systems, IP-based nurse call systems, and other communication systems. The report offers the market size in terms of both value (in USD) and volume (in units) for the above segments.
| By Product Type | Nurse Call Intercom Systems |
| Basic Audio/Visual Nurse Call Systems | |
| IP-based Nurse Call Systems | |
| Other Communication Systems |
| Nurse Call Intercom Systems |
| Basic Audio/Visual Nurse Call Systems |
| IP-based Nurse Call Systems |
| Other Communication Systems |
South Africa Nurse Call Systems Market Research FAQs
How big is the South Africa Nurse Call Systems Market?
The South Africa Nurse Call Systems Market size is expected to reach USD 13.13 million in 2025 and grow at a CAGR of 11.73% to reach USD 22.87 million by 2030.
What is the current South Africa Nurse Call Systems Market size?
In 2025, the South Africa Nurse Call Systems Market size is expected to reach USD 13.13 million.
Who are the key players in South Africa Nurse Call Systems Market?
Ascom Holding AG, Honeywell International Inc., Schrack Seconet AG, Johnson Controls Inc. and Baxter International Inc. are the major companies operating in the South Africa Nurse Call Systems Market.
What years does this South Africa Nurse Call Systems Market cover, and what was the market size in 2024?
In 2024, the South Africa Nurse Call Systems Market size was estimated at USD 11.59 million. The report covers the South Africa Nurse Call Systems Market historical market size for years: 2019, 2020, 2021, 2022, 2023 and 2024. The report also forecasts the South Africa Nurse Call Systems Market size for years: 2025, 2026, 2027, 2028, 2029 and 2030.
South Africa Nurse Call Systems Industry Report
Statistics for the 2025 South Africa Nurse Call Systems market share, size and revenue growth rate, created by Mordor Intelligence™ Industry Reports. South Africa Nurse Call Systems analysis includes a market forecast outlook for 2025 to 2030 and historical overview. Get a sample of this industry analysis as a free report PDF download.
