Canada Hospitality Market Analysis by Mordor Intelligence
The Canada Hospitality Market size is estimated at USD 20.29 billion in 2025, and is expected to reach USD 26.34 billion by 2030, at a CAGR of 5.37% during the forecast period (2025-2030).
This growth reflects a sector that has moved beyond simple recovery to embrace a structural realignment driven by corporate sustainability mandates, mega-event preparations, and tighter short-term-rental regulations. Rising inbound tourism, particularly from the United States, is boosting average length of stay and pushing demand toward boutique hotels that provide authentic local experiences. Meanwhile, global chains leverage loyalty platforms and scale purchasing to defend share in major commercial corridors.
New hotel construction in Toronto, Vancouver, and Calgary indicates investor confidence despite elevated borrowing costs, while suburban and secondary markets attract projects that seek lower land prices and extended-stay demand. Corporate travel buyers, under net-zero commitments, have begun shifting room nights to properties with verified green credentials, an action that is accelerating capital upgrades across asset classes. Market dynamics reveal a sector transitioning from recovery to strategic repositioning, where traditional demand drivers intersect with sustainability imperatives and technology adoption. Corporate net-zero travel policies increasingly influence accommodation selection, while labor shortages force operational innovations that may permanently alter service delivery models [1]Tourism HR Canada, “Canadian Tourism Labour Market Snapshot: April 2025,” tourismhr.ca..
Key Report Takeaways
- By type, chain hotels held a 61.75% Canada hospitality market share in 2024, while independent hotels are expanding at a 5.36% CAGR through 2030.
- By accommodation class, mid and upper-mid-scale properties commanded 37.22% of the Canada hospitality market size in 2024, and service apartments are projected to grow at a 6.22% CAGR to 2030.
- By booking channel, direct digital captured 43.38% of Canada hospitality market share in 2024, yet online travel agencies are advancing at a 6.87% CAGR over the forecast horizon.
- By geography, Ontario led with 30.14% of Canada hospitality market share in 2024; British Columbia is forecast to record the fastest CAGR at 5.99% through 2030.
Canada Hospitality Market Trends and Insights
Drivers Impact Analysis
| Driver | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Recovery of international inbound tourism | +1.2% | Nationwide, strongest in Toronto, Vancouver, Montreal | Medium term (2-4 years) |
| Expansion of hotel development pipeline in major cities | +0.9% | Ontario, British Columbia, Alberta | Long term (≥ 4 years) |
| Government bids for mega-events (FIFA 2026) | +0.7% | Vancouver, Toronto, Montreal | Short term (≤ 2 years) |
| Indigenous owned/partnered hospitality growth | +0.4% | Northern Canada, British Columbia, Prairies | Long term (≥ 4 years) |
| Corporate net-zero travel policies boosting green hotels | +0.6% | Urban corridors | Medium term (2-4 years) |
| Remote-worker demand for extended stays | +0.8% | Secondary and suburban markets | Medium term (2-4 years) |
| Source: Mordor Intelligence | |||
Recovery of International Inbound Tourism
International visitor arrivals reached 96% of 2019 levels during 2024 as the final border restrictions were lifted and favorable currency differentials drew U.S. leisure travelers back to Canadian destinations[2]Destination Canada, “Tourism Snapshot 2025,” destinationcanada.com. Travelers now stay longer and spend more on experiential activities, which benefits boutique and independent properties that showcase local culture. Asian source markets remain 15% below pre-pandemic volumes, so operators are tailoring services to North American tastes while maintaining flexibility for eventual long-haul resurgence. Chain brands respond by creating soft-brand collections that mimic independent aesthetics without sacrificing loyalty benefits. Destination marketing organizations coordinate with carriers to rebuild airlift, ensuring that capacity constraints do not cap growth momentum. The broad-based rebound underpins room-rate resilience even as new supply enters the pipeline.
Expansion of Hotel Development Pipeline in Major Cities
More than 300 hotels advanced to planning or construction across Canada in 2024, marking the largest wave since 2008[3]ConstructConnect, “Top Upcoming Canadian Hotel Projects 2024,” constructconnect.com. Vancouver projects are linked to FIFA 2026, while Toronto conversions repurpose older office towers into lifestyle hotels to offset remote-work vacancies. Calgary’s Stampede Park illustrates a mixed-use model that blends hospitality with retail and entertainment, providing diversified revenue streams and placemaking benefits. Average development cost of CAD 900,000 (USD 662,000) per key is nudging sponsors toward suburban plots where land is cheaper and zoning less restrictive. Investors anticipate that infrastructure upgrades for mega-events will lift long-term tourism competitiveness, mitigating short-term interest-rate risk. As a result, lenders continue to back well-structured deals tied to sustainable design or extended-stay positioning.
Government Bids for Mega-Events
FIFA 2026 alone is mobilizing more than USD 1 billion in hotel-related infrastructure, with Vancouver needing 20,000 incremental rooms to meet peak demand[4]Destination Canada, “FIFA 2026 Accommodation Impact Study,” destinationcanada.com. Municipal authorities have fast-tracked permit approvals, recognizing the catalytic role such events play in accelerating urban regeneration. Montreal’s entertainment district is attracting luxury flags, while Toronto aligns stadium upgrades with downtown hotel conversions to relieve capacity pressure. Event-linked investments create enduring assets that can serve future conferences and tourism demand well beyond tournament dates. Property owners also exploit heightened media exposure to negotiate premium sponsorship deals and pre-sell room blocks at favorable rates. The accelerated construction cycle, however, tightens labor markets and pushes costs higher, prompting operators to adopt modular building techniques.
Indigenous-Owned/Partnered Hospitality Growth
Indigenous tourism initiatives generated CAD 2.5 billion (USD 1.8 billion) in 2024 by offering culturally authentic experiences priced at a 25% premium over regional averages. The Northern Indigenous Tourism Lodge Network now links properties across the Yukon, Northwest Territories, and northern British Columbia, creating seamless itineraries for high-yield travelers. These ventures bring employment and training opportunities to remote communities while satisfying visitor appetite for responsible travel. Mainstream operators are entering equity or management partnerships to access land rights and storytelling authenticity that cannot be replicated elsewhere. Federal grants and destination-marketing support further improve project economics. Over time, Indigenous-owned assets add diversity to Canada hospitality market offerings and soften regional seasonality.
Restraints Impact Analysis
| Restraint | (~) % Impact on CAGR Forecast | Geographic Relevance | Impact Timeline |
|---|---|---|---|
| Acute labor shortages inflating operating costs | -1.4% | National, high in Alberta and British Columbia | Short term (≤ 2 years) |
| High interest rates squeezing project finance | -1.1% | Nationwide | Medium term (2-4 years) |
| Short-term-rental regulations diverting budget travelers | -0.3% | Major urban centers | Short term (≤ 2 years) |
| Climate-driven insurance premium escalation | -0.5% | Western wildfire regions | Long term (≥ 4 years) |
| Source: Mordor Intelligence | |||
Acute Labor Shortages Inflating Operating Costs
The industry faced 170,000 unfilled positions in 2024, pushing wage settlements well above room-rate growth and compressing profit margins. Vancouver union contracts granted cumulative pay hikes of 34% through 2027, setting a benchmark that rippled across provincial bargaining tables. Foreign-worker program caps constrained the talent pool, forcing operators to slash housekeeping frequency or automate front-desk functions through self-check-in kiosks. Tech vendors report a surge in demand for mobile keys and chatbot concierge services that offset staffing gaps. Smaller independents struggle to absorb rising payroll, prompting merger talks with well-capitalized owners that can spread costs. The labor crunch is expected to remain acute until immigration processing accelerates or hospitality wage premiums attract workers back from other sectors.
High Interest Rates Squeezing Project Finance
Hotel investment volume growth slowed to 16% in 2024 as developers hesitated to undertake highly leveraged builds at policy-rate peaks. Cap rates widened, favoring equity-rich pension funds willing to hold through cycles in exchange for predictable cash flow. Sponsors now structure deals with higher proportions of mezzanine capital or seek joint ventures with sovereign wealth funds to dilute debt loads. Projects emphasizing extended-stay layouts or modular construction fetch lender interest because of shorter cash-on-cash breakeven. Independent hoteliers face the greatest constraints, accelerating market consolidation as distressed assets enter the acquisition pipeline. Unless monetary conditions ease, supply additions could undershoot demand in 2027-2028, giving existing assets pricing power.
Segment Analysis
By Type: Independent Properties Gain Momentum
Independent hotels are projected to achieve a 5.36% CAGR through 2030, surpassing the overall Canada hospitality market growth and eroding the dominance of global chains. The segment’s agility allows operators to pivot quickly toward thematic décor, hyper-local food sourcing, and neighborhood storytelling, which resonate with millennial and Gen Z travelers who perceive authenticity as a primary value driver. Chain brands, however, still benefit from centralized procurement and loyalty-program capture, enabling them to defend a 61.75% revenue lead in 2024. Many independents now affiliate with soft-brand collections or third-party managers to tap into global distribution while retaining unique identities, balancing independence with reach. Sustainability certifications, from LEED to Green Key, act as competitive equalizers because smaller properties can often retrofit more quickly than legacy high-rise assets. Analysts expect the coexistence of both models: large chains will supply standardized reliability for corporate road warriors, while boutique independents will fill experiential niches, together sustaining a diverse Canada hospitality market ecosystem.
The scale-versus-character divide opens acquisition prospects for investors specialized in repositioning under-performing independents into curated lifestyle assets. Provincial governments provide renovation tax credits that reduce capital outlays for heritage building conversions, encouraging adaptive reuse strategies. Technology vendors cater to independents with cloud-based PMS platforms that lower upfront capex and integrate seamlessly with OTA channels. As wage costs climb, chain operators may experiment with lean-staff prototypes that emulate independent hotel intimacy but maintain brand standards. The competitive outcome hinges on guest loyalty economics: if personalized service and local immersion carry higher repeat-visit propensity, independents could command premium ADR and maintain share gains despite scale disadvantages.
By Accommodation Class: Service Apartments Lead Growth
Service apartments are forecast to expand at a 6.22% CAGR, reflecting the mainstreaming of hybrid work and extended business assignments that blur leisure and corporate segments. Average stays of 54 nights translate into stable occupancy and reduce marketing churn, enhancing margin resilience relative to transient-led luxury hotels. Mid and upper-mid-scale properties retained 37.22% of the Canada hospitality market share in 2024, capturing guests who demand full-service convenience without luxury price points. Luxury flags confront margin erosion as corporate travel policies emphasize duty-of-care compliance over prestige, channeling executive room nights to brands that deliver wellness amenities and environmental transparency. Budget and economy hotels stand to benefit from the short-term-rental crackdown, yet labor scarcity constrains their ability to open all available room inventory. Owners of extended-stay brands such as Candlewood Suites and Staybridge Suites plan 16 new Canadian locations, suggesting that capital flows will continue favoring residential-style layouts.
Guest feedback indicates rising preference for in-room kitchens, laundry facilities, and flexible workspace, all of which increase average revenue per stay through ancillary sales. Operators of service apartments negotiate corporate housing agreements that lock in minimum occupancy thresholds, insulating them from seasonality shocks. Real estate investment trusts view this asset class as a hedge against economic cycles because guests with relocation or project assignments exhibit inelastic demand. Sustainability retrofits pay off quickly given longer dwell times and lower energy variability per guest night. Developers also cite zoning advantages: municipalities eager to add housing supply often approve extended-stay projects faster than conventional hotels, accelerating market entry. In net effect, the accommodation mix is tilting toward formats optimized for longer stays, a trend likely to remain entrenched well beyond 2030.
Note: Segment shares of all individual segments available upon report purchase
By Booking Channel: OTA Acceleration Challenges Direct Bookings
Online travel agencies are expected to grow at a 6.87% CAGR to 2030, even though direct digital channels accounted for a 43.38% revenue lead in 2024. Intensified meta-search advertising has raised cost-per-click by 62.5%, prompting hotels to reevaluate marketing spend efficiency relative to OTA commissions. Loyalty programs remain a bulwark for chains, but independents find it economical to lean on OTA reach, despite margin dilution. Corporate buyers increasingly adopt integrated online booking tools that automatically compare brand sites with OTA-negotiated rates, reducing leakage from preferred channels. Regulatory scrutiny concerning data privacy may force platforms to adopt transparent pricing displays, slightly leveling the playing field. Hotels experiment with member-only rates, gift-card incentives, and digital concierge experiences that enhance the perceived value of direct booking without eroding public ADR.
Artificial-intelligence chatbots and dynamic packaging engines promise to streamline conversion funnels, yet require investment that smaller properties cannot always justify. Some owners enter white-label partnerships where technology providers manage the full direct-booking stack in exchange for variable fees aligned with performance. Meanwhile, wholesale and traditional agency segments continue to slide as digitally native travelers bypass intermediaries. OTA loyalty tiers, such as Genius and Expedia OneKey, expand benefits scopes, further complicating hotel attempts to lure repeat guests to proprietary apps. The ultimate channel equilibrium will hinge on whether hotels can sustain differentiated service propositions that offset commission savings against rising customer-acquisition costs. For now, dual-channel strategies remain essential within the Canada hospitality market playbook.
Geography Analysis
Ontario maintained 30.14% of national revenue in 2024, anchored by Toronto’s status as the primary corporate gateway and Ottawa’s steady government-driven demand. The province leverages proximity to U.S. border crossings, a diversified economy, and established transportation infrastructure to capture year-round occupancy. Office-to-hotel conversions in downtown Toronto relieve inventory shortages while revitalizing under-utilized buildings, aligning real estate supply with evolving work-from-anywhere patterns. Growth, however, moderates as the market approaches maturity and faces competition from regions promising higher yields. Provincial tourism initiatives continue to target high-value international visitors rather than pure volume, reinforcing ADR strength. Investors remain confident, but acquisition yields have compressed, leading some funds to pivot toward suburban assets with value-add potential.
British Columbia records the fastest provincial trajectory with a 5.99% CAGR forecast through 2030, fueled by Vancouver’s FIFA 2026 preparations and chronic hotel undersupply that underpins pricing power. Victoria benefits from Indigenous tourism alliances and green-travel branding, drawing visitors who prioritize low-carbon itineraries. Whistler’s transition into a four-season destination showcases diversification away from snow-reliant revenue streams. The province’s restriction on entire-home short-term rentals redirects budget travelers toward regulated hotels, buffering occupancy outside peak summer months. Infrastructure upgrades, including Vancouver International Airport’s terminal expansion, further enhance capacity to absorb future demand. Development costs remain high, yet investor appetite persists due to above-national ADR and RevPAR metrics.
Alberta and Atlantic Canada emerge as growth corridors driven by energy-sector rebound and authentic cultural offerings, respectively. Calgary’s Stampede Park redevelopment positions the city as a meeting-conventions-incentives hub, while Edmonton capitalizes on industrial diversification into technology and film production. Halifax, benefitting from expanded cruise schedules and military procurement activity, demonstrates outsized weekday occupancy relative to population size. Saskatchewan and Manitoba nurture niche opportunities in agro-tourism and Indigenous heritage trains, providing counter-seasonal revenue streams that even out cash flow volatility. The Territories, though currently small in absolute terms, lure high-spend adventure travelers to luxury eco-lodges linked by charter flights, underpinning long-run potential for upscale expansion. Geographic diversification remains a core strategy for national operators seeking to hedge against localized economic shocks.
Competitive Landscape
The Canada hospitality market displays moderate fragmentation, with the leading companies have significant share in the market. Marriott International and Hilton have domoianting share reflect the power of global distribution systems and robust loyalty ecosystems, which secure preferred corporate agreements and group contracts. Accor continues to roll out lifestyle-oriented collections, such as the Emblems brand debuting in Banff, to capture upscale leisure demand. Regional players like Sandman and Germain Hotels exploit local market knowledge and development agility to convert office towers and heritage buildings into differentiated assets. Investment funds enter management partnerships when they see upside in repositioning or scaling independent portfolios.
Strategic differentiation revolves around three archetypes: international giants expanding via franchise and management models; domestically anchored brands emphasizing regional authenticity; and asset-light investors assembling diversified portfolios for operational optimization. Technology adoption has become a competitive fulcrum as properties deploy mobile keys, AI-enabled revenue-management systems, and frictionless payment solutions to enhance guest satisfaction while controlling labor expenses. Sustainability credentials serve as tiebreakers in corporate bidding, pushing operators to commit to science-based emission targets and transparent reporting. The ongoing consolidation trend is selective: well-capitalized buyers pursue distressed or under-managed assets, but valuation gaps persist between sellers’ expectations and higher-interest-rate realities.
White-space opportunities remain plentiful in secondary markets lacking branded inventory, in extended-stay concepts that cater to hybrid workforces, and in Indigenous-led developments where cultural storytelling is a unique selling proposition. Disruptors include corporate housing specialists negotiating master leases, and co-living platforms that blur the boundary between residential and transient lodging. Global chains experiment with subscription-style memberships that guarantee nightly credits worldwide, a model geared toward digital nomads. Competitive dynamics also hinge on evolving distribution tactics; players who master direct-to-consumer engagement without elevating acquisition costs will secure superior margins. Sustained market share advances will likely stem from nimble capital deployment, guest-centric innovation, and disciplined cost structures rather than sheer scale alone.
Canada Hospitality Industry Leaders
-
Accor S.A.
-
Hilton Worldwide
-
IHG Hotels & Resorts
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Marriott International
-
Best Western Hotels & Resorts
- *Disclaimer: Major Players sorted in no particular order
Recent Industry Developments
- June 2025: The Rimrock Banff joined Accor’s Emblems Collection following a USD 100 million renovation introducing new wellness amenities.
- May 2025: Hilton confirmed Canada’s first Tempo by Hilton near Toronto Pearson Airport, a 193-room wellness-focused hotel set to open in 2028.
- April 2025: AC Hotel by Marriott Ottawa Downtown opened with 159 rooms and EV-charging infrastructure, marking RIMAP Hospitality’s entry into the capital.
- March 2025: Germain Hotels and Reliance Properties announced a 180-room Le Germain Hotel Vancouver conversion targeting a 2029 opening.
Canada Hospitality Market Report Scope
The hospitality industry comprises services such as lodging, food and drinks service, event planning, theme parks, travel, and tourism. It also covers hotels, tourism agencies, restaurants, and bars. The hospitality industry in Canada is segmented by type and segment. By type, the market is segmented into chain hotels and independent hotels. By segment, the market is segmented into service apartments, budget and economy hotels, mid and upper-mid-scale hotels, and luxury hotels. The report offers a forecast and market size for the Canadian hospitality industry in value (USD billion) for all the above segments.
| Chain Hotels |
| Independent Hotels |
| Luxury |
| Mid & Upper-Mid-scale |
| Budget & Economy |
| Service Apartments |
| Direct Digital |
| OTAs |
| Corporate / MICE |
| Wholesale & Traditional Agents |
| Ontario |
| Québec |
| British Columbia |
| Alberta |
| Saskatchewan |
| Manitoba |
| Atlantic Canada |
| Territories |
| By Type | Chain Hotels |
| Independent Hotels | |
| By Accommodation Class | Luxury |
| Mid & Upper-Mid-scale | |
| Budget & Economy | |
| Service Apartments | |
| By Booking Channel | Direct Digital |
| OTAs | |
| Corporate / MICE | |
| Wholesale & Traditional Agents | |
| By Geographic Region | Ontario |
| Québec | |
| British Columbia | |
| Alberta | |
| Saskatchewan | |
| Manitoba | |
| Atlantic Canada | |
| Territories |
Key Questions Answered in the Report
How large is the Canada hospitality market in 2025?
The market generated USD 20.29 billion in 2025 and is on track to reach USD 26.34 billion by 2030.
What is the projected growth rate for Canadian hotels through 2030?
The sector is forecast to expand at a 5.37% CAGR over the 2025-2030 period.
Which province is growing fastest in hotel revenue?
British Columbia is expected to post a 5.99% CAGR through 2030, driven by FIFA 2026-linked demand and a persistent room shortage.
Which hotel segment is seeing the quickest expansion?
Service apartments are leading, with a projected 6.22% CAGR thanks to longer stays by remote workers and project-based travelers.
How are corporate sustainability goals affecting hotel choices?
Companies are directing bookings toward properties with verified green credentials, boosting demand for hotels that invest in energy efficiency and carbon reporting.
What share of rooms do the top five hotel operators hold in Canada?
The leading five brands control 36.6% of available rooms, reflecting a moderately fragmented competitive landscape.
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