AI In Telecommunication Market Size and Share

AI In Telecommunication Market Summary
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AI In Telecommunication Market Analysis by Mordor Intelligence

The AI In Telecommunication Market size is estimated at USD 4.18 billion in 2025, and is expected to reach USD 21.07 billion by 2030, at a CAGR of 38.21% during the forecast period (2025-2030).

This momentum signals a decisive shift from pilots toward scaled deployments that monetize network data, unlock automation savings, and create premium 5G service tiers. Hyperscalers are lowering entry barriers by offering pre-packaged MLOps stacks, while operators focus on spending on energy optimization, slice orchestration, and predictive maintenance. Regulatory clarity—most notably the EU AI Act—creates compliance costs but also establishes harmonized ground rules that encourage cross-border roll-outs. Intensifying competition from over-the-top (OTT) platforms forces carriers to match AI-driven quality-of-experience guarantees or risk revenue leakage to content providers. Venture funding continues to flow into niche startups that specialize in reinforcement learning and computer vision, accelerating the pace of product innovation and price pressure.

Key Report Takeaways

  • By operator type, mobile network operators led with 53.88% AI in telecommunication market share in 2024, whereas OTT providers are projected to expand at a 48.86% CAGR through 2030.
  • By component, solutions captured 65.87% revenue in 2024, while services are forecast to grow at a 45.74% CAGR between 2025 and 2030.
  • By deployment mode, cloud accounted for 58.48% of the AI in telecommunication market size in 2024 and is set to grow at 36.41% through 2030.
  • By 2024, computer vision is expected to advance at a 46.59% CAGR, outpacing the 42.98% share held by machine-learning-centric spending.
  • By application, network security is projected to grow at 45.28% from 2025 to 2030, surpassing customer analytics, which accounted for 27.98% of the 2024 revenue.
  • By geography, North America commanded 37.37% of 2024 revenue, while Asia-Pacific is on track for a 42.21% CAGR through 2030.

Note: Market size and forecast figures in this report are generated using Mordor Intelligence’s proprietary estimation framework, updated with the latest available data and insights as of January 2026.

Segment Analysis

By Component: Services Outpace Platforms as Operators Outsource Complexity

Services are projected to climb at a 45.74% CAGR to 2030 as carriers outsource model training, drift detection, and governance, favoring outcome-based contracts. A five-year managed-AI deal with a European operator commits Infosys to uptime gains across 15,000 sites, illustrating carrier appetite for risk transfer. Solutions, while still larger in absolute terms, increasingly bundle pre-trained models and orchestration APIs, reflecting a pivot from licensing toward platform-as-a-service. IBM’s Watsonx.ai reduces cold-start time by shipping telecom-tuned foundation models, a draw for operators with sparse labeled data.

In the AI in telecommunication market, managed services resonate with Tier-2 carriers that lack data-science staff, while Tier-1s adopt hybrid models that pair internal centers of excellence with external specialty projects. Platform vendors differentiate through MLOps automation, native OSS/BSS connectors, and compliance toolkits that generate EU AI Act documentation on demand. This gap between desired outcomes and internal skills drives sustained services expansion.

AI In Telecommunication Market: Market Share by Component
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By Deployment Mode: Hybrid Architectures Balance Latency and Economics

Cloud models secured 58.48% of 2024 revenue and are expected to expand at 36.41% through hyperscaler partnerships, such as Microsoft Azure for Operators, which offers GPU-rich templates that can be spun up in a day. Latency-critical inference—slice admission, fraud detection—still runs on edge servers co-located with user-plane functions. Hybrid architectures emerge as a compromise: training in central clouds and inference at distributed nodes to respect latency and data-sovereignty rules.

The AI in telecommunication market size for cloud workloads widens as public-cloud cost curves outpace on-premises depreciation. Yet TRAI’s data-localization consultations, along with similar rules in China, Russia, and the Gulf, ensure a baseline of domestic processing. Edge deployments gain from micro-data-center kits and inference accelerators that fit tower power envelopes, broadening use cases such as crowd-analytics at venues and predictive maintenance of rural sites.

By Technology: Computer Vision Surges on Maintenance and Assurance Use Cases

Computer vision, which is expected to expand at a 46.59% rate through 2030, underpins drone inspections that flag corroded antennas and vegetation encroachment, thereby reducing field visits by 40%. The AI in the telecommunication market share for machine learning remains highest, but growth moderates as penetration increases. Reinforcement learning targets spectrum allocation and energy control, while NLP powers generative chatbots that resolve billing in self-service portals.

DeepSig’s OmniPHY leverages deep reinforcement learning to adapt modulation schemes in high-mobility scenarios, resulting in 20-30% throughput improvement and demonstrating startup agility in niche algorithms. NEC’s visual-quality module streams client video frames to diagnose pixelation, mapping impairments to backhaul or RAN congestion, and prioritizing fixes. As 6G pilots test terahertz channels, vision and reinforcement learning become core technologies for ensuring beam alignment and ultra-low latency.

By Application: Network Security Accelerates Post-5G SA Migration

Network security grows at 45.28% as microservice-based cores widen attack surfaces. Cisco logged a 25% rise in service-provider security revenue on AI-aligned demand. Predictive maintenance, churn analytics, and slice assurance remain high-value applications; however, anomaly detection overtakes as operators race to comply with zero-trust guidelines.

The AI in telecommunication market size linked to customer analytics tapers as Tier-1 saturation nears, but SMB-focused analytics packages offer new volume. Fraud detection remains a pressing issue in emerging markets, where SIM-box fraud reportedly drains USD 4 billion annually. AI models analyzing call-detail patterns can now detect these schemes in seconds, replacing periodic audits.

AI In Telecommunication Market: Market Share by Application
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By Operator Type: OTT Providers Bypass Carriers With Embedded Intelligence

OTT platforms integrate adaptive bitrate algorithms that predict congestion and pre-position content, eroding carrier differentiation. Netflix now routes streams to alternate peering points 30 minutes ahead, maintaining buffer-free playback. The AI in telecommunication market sees OTT growth at 48.86% CAGR as they internalize quality control, while carriers answer with AI-backed SLA guarantees in enterprise private 5G offers.

Mobile network operators still account for over half of the revenue but are shifting investment to AI-powered assurance to defend their value. Fixed-line ISPs deploy AI to anticipate fiber cuts associated with construction permits and weather, rerouting traffic preemptively. Satellite and MVNO operators are experimenting with AI for beam steering and wholesale rate optimization, signaling the broader diffusion of intelligent automation beyond traditional carriers.

Geography Analysis

North America, with 37.37% of 2024 revenue, benefits from deep cloud infrastructure, a robust talent pool, and regulatory nudges such as FCC incentives for AI-based interference mitigation. Canada’s CAD 50 million fund pairs carriers with universities on AI efficiency projects, while Mexico’s IFT consults on AI fraud-detection guidelines. Enterprise demand for AI-governed private 5G campuses accelerates carrier edge-cloud investments.

Asia-Pacific grows fastest at 42.21% CAGR, fueled by China’s 3.5 million 5G base stations, India’s INR 100 billion “Bharat 6G Vision,” and South Korea’s foundation-model collaborations. NTT DOCOMO’s January 2025 Telco-GPT launch and Australia’s fire-prediction pilots broaden regional adoption. Government funding, deep device penetration, and aggressive 6G timelines underpin sustained expansion.

Europe balances regulatory overhead with innovation. Deutsche Telekom, Orange, and Vodafone channel AI into energy optimization to meet Scope 3 disclosure rules. The EU AI Act introduces compliance cost yet yields a single market for AI telecom solutions. Ofcom’s transparency code aims to protect consumers without stifling experimentation. Russia subsidizes domestic AI stacks to reduce reliance on foreign vendors, signaling sovereignty themes.

Middle East and Africa present smaller bases but high growth. Dubai’s autonomous-fleet slice marketplace exemplifies smart-city adoption, while MTN’s continent-wide fraud-detection roll-out targets revenue leakage. Regulatory bodies from Nigeria to Brazil explore AI frameworks that balance innovation and consumer privacy, creating mixed compliance landscapes that vendors must navigate.

Competitive Landscape

The AI in telecommunication market features moderate fragmentation. Infrastructure majors embed AI into RAN and core, hyperscalers monetize GPU scale, startups tackle narrow use cases, and integrators offer outcome guarantees. Patent filings on AI-native orchestration rise, with Ericsson’s 2024 submission blending energy and QoS optimization. LF AI & Data’s toolkit pushes interoperability, lowering barriers for smaller players. White-space niches include rural energy optimization and satellite-terrestrial convergence.

Dominant vendors leverage installed-base intimacy, but open APIs erode lock-in. Startups partner with integrators to reach carriers wary of immature products. Pricing pressure intensifies as hyperscalers commoditize MLOps. Talent scarcity rewards vendors that bundle automation and compliance templates, helping carriers adopt AI without large data-science teams.

AI In Telecommunication Industry Leaders

  1. International Business Machines Corporation

  2. Microsoft Corporation

  3. Google LLC

  4. Intel Corporation

  5. NVIDIA Corporation

  6. *Disclaimer: Major Players sorted in no particular order
AI In Telecommunication Market Concentration
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Recent Industry Developments

  • January 2025: NTT DOCOMO launched “Telco-GPT,” cutting outage root-cause time by 60%.
  • November 2024: Microsoft expanded Azure for Operators with USD 500 million in GPU capacity.
  • October 2024: Ericsson and NVIDIA formed a joint venture for AI-accelerated RAN software.
  • September 2024: SK Telecom deployed an AI slice orchestrator that activates slices in under 3 minutes.

Table of Contents for AI In Telecommunication Industry Report

1. INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. RESEARCH METHODOLOGY

3. EXECUTIVE SUMMARY

4. MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 AI-driven O-RAN energy-efficiency mandates
    • 4.2.2 AI-native slice-SLA marketplaces for premium 5G services
    • 4.2.3 Surge in AI-based anomaly detection after 5G SA roll-outs
    • 4.2.4 Telco-specific foundation models accelerating 6G pilots
    • 4.2.5 Real-time customer-data monetisation platforms
    • 4.2.6 Edge-cloud convergence lowering AI TCO
  • 4.3 Market Restraints
    • 4.3.1 Algorithm-bias regulations raise compliance costs
    • 4.3.2 Vendor lock-in fears around proprietary AI stacks
    • 4.3.3 Scarcity of telco-grade AI talent outside Tier-1 operators
    • 4.3.4 CapEx squeeze amid delayed 5G ROI forces selective AI spend
  • 4.4 Value / Supply-Chain Analysis
  • 4.5 Regulatory Landscape
    • 4.5.1 AI Ethics and Data Sovereignty
    • 4.5.2 Regional Telecom AI Regulations (EU AI Act, FCC, TRAI, etc.)
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces
    • 4.7.1 Bargaining Power of Buyers
    • 4.7.2 Bargaining Power of Suppliers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Competitive Rivalry
  • 4.8 AI in Telecommunication: Use-Case Library
    • 4.8.1 Network slicing automation
    • 4.8.2 Zero-touch service assurance
    • 4.8.3 Gen-AI chatbots for CX
    • 4.8.4 AI for Dynamic Spectrum Management
    • 4.8.5 AI for Autonomous Network Orchestration (ZSM)

5. MARKET SIZE AND GROWTH FORECASTS (Value in USD, 2023-2030)

  • 5.1 By Component
    • 5.1.1 Solutions
    • 5.1.1.1 Software Tools
    • 5.1.1.2 Platforms
    • 5.1.2 Services
    • 5.1.2.1 Professional Services
    • 5.1.2.2 Managed Services
  • 5.2 By Deployment Mode
    • 5.2.1 Cloud
    • 5.2.2 On-Premises
    • 5.2.3 Hybrid / Edge
  • 5.3 By Technology
    • 5.3.1 Machine Learning
    • 5.3.2 Deep Learning
    • 5.3.3 Natural Language Processing
    • 5.3.4 Computer Vision
    • 5.3.5 Reinforcement Learning
  • 5.4 By Application
    • 5.4.1 Customer Analytics
    • 5.4.2 Network Security
    • 5.4.3 Network Optimization
    • 5.4.4 Predictive Maintenance / Self-Diagnostics
    • 5.4.5 Virtual Assistance / Chatbots
    • 5.4.6 Fraud Management and Revenue Assurance
    • 5.4.7 Others
  • 5.5 By Operator Type
    • 5.5.1 Mobile Network Operators (MNOs)
    • 5.5.2 Fixed / ISP
    • 5.5.3 Virtual Network Operators (MVNO / Satellite)
    • 5.5.4 Over-The-Top (OTT) Service Providers
  • 5.6 By Geography
    • 5.6.1 North America
    • 5.6.1.1 United States
    • 5.6.1.2 Canada
    • 5.6.1.3 Mexico
    • 5.6.2 South America
    • 5.6.2.1 Brazil
    • 5.6.2.2 Argentina
    • 5.6.2.3 Rest of South America
    • 5.6.3 Europe
    • 5.6.3.1 United Kingdom
    • 5.6.3.2 Germany
    • 5.6.3.3 France
    • 5.6.3.4 Spain
    • 5.6.3.5 Italy
    • 5.6.3.6 Russia
    • 5.6.3.7 Rest of Europe
    • 5.6.4 Asia Pacific
    • 5.6.4.1 China
    • 5.6.4.2 Japan
    • 5.6.4.3 South Korea
    • 5.6.4.4 India
    • 5.6.4.5 Australia and New Zealand
    • 5.6.4.6 Rest of Asia Pacific
    • 5.6.5 Middle East and Africa
    • 5.6.5.1 Middle East
    • 5.6.5.1.1 GCC
    • 5.6.5.1.2 Turkey
    • 5.6.5.1.3 Israel
    • 5.6.5.1.4 Rest of Middle East
    • 5.6.5.2 Africa
    • 5.6.5.2.1 South Africa
    • 5.6.5.2.2 Nigeria
    • 5.6.5.2.3 Rest of Africa

6. COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 International Business Machines Corporation
    • 6.4.2 Microsoft Corporation
    • 6.4.3 Google LLC
    • 6.4.4 Intel Corporation
    • 6.4.5 NVIDIA Corporation
    • 6.4.6 Cisco Systems, Inc.
    • 6.4.7 Telefonaktiebolaget LM Ericsson
    • 6.4.8 Nokia Corporation
    • 6.4.9 Huawei Technologies Co., Ltd.
    • 6.4.10 ZTE Corporation
    • 6.4.11 Samsung SDS Co., Ltd.
    • 6.4.12 AT&T Inc.
    • 6.4.13 Juniper Networks, Inc.
    • 6.4.14 NEC Corporation
    • 6.4.15 Ciena Corporation
    • 6.4.16 Rakuten Symphony, Inc.
    • 6.4.17 Amdocs Limited
    • 6.4.18 Salesforce, Inc.
    • 6.4.19 H2O.ai, Inc.
    • 6.4.20 Mavenir Systems, Inc.
    • 6.4.21 Infosys Limited
    • 6.4.22 Cohere Inc.
    • 6.4.23 DeepSig Inc.

7. MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
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Global AI In Telecommunication Market Report Scope

By Component
SolutionsSoftware Tools
Platforms
ServicesProfessional Services
Managed Services
By Deployment Mode
Cloud
On-Premises
Hybrid / Edge
By Technology
Machine Learning
Deep Learning
Natural Language Processing
Computer Vision
Reinforcement Learning
By Application
Customer Analytics
Network Security
Network Optimization
Predictive Maintenance / Self-Diagnostics
Virtual Assistance / Chatbots
Fraud Management and Revenue Assurance
Others
By Operator Type
Mobile Network Operators (MNOs)
Fixed / ISP
Virtual Network Operators (MVNO / Satellite)
Over-The-Top (OTT) Service Providers
By Geography
North AmericaUnited States
Canada
Mexico
South AmericaBrazil
Argentina
Rest of South America
EuropeUnited Kingdom
Germany
France
Spain
Italy
Russia
Rest of Europe
Asia PacificChina
Japan
South Korea
India
Australia and New Zealand
Rest of Asia Pacific
Middle East and AfricaMiddle EastGCC
Turkey
Israel
Rest of Middle East
AfricaSouth Africa
Nigeria
Rest of Africa
By ComponentSolutionsSoftware Tools
Platforms
ServicesProfessional Services
Managed Services
By Deployment ModeCloud
On-Premises
Hybrid / Edge
By TechnologyMachine Learning
Deep Learning
Natural Language Processing
Computer Vision
Reinforcement Learning
By ApplicationCustomer Analytics
Network Security
Network Optimization
Predictive Maintenance / Self-Diagnostics
Virtual Assistance / Chatbots
Fraud Management and Revenue Assurance
Others
By Operator TypeMobile Network Operators (MNOs)
Fixed / ISP
Virtual Network Operators (MVNO / Satellite)
Over-The-Top (OTT) Service Providers
By GeographyNorth AmericaUnited States
Canada
Mexico
South AmericaBrazil
Argentina
Rest of South America
EuropeUnited Kingdom
Germany
France
Spain
Italy
Russia
Rest of Europe
Asia PacificChina
Japan
South Korea
India
Australia and New Zealand
Rest of Asia Pacific
Middle East and AfricaMiddle EastGCC
Turkey
Israel
Rest of Middle East
AfricaSouth Africa
Nigeria
Rest of Africa
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Key Questions Answered in the Report

How large is the AI in telecommunication market in 2025?

It is valued at USD 4.18 billion and is projected to reach USD 21.07 billion by 2030, reflecting a 38.21% CAGR.

Which application is growing fastest within telecom AI?

Network security is expanding at a 45.28% CAGR as 5G standalone cores create new threat surfaces.

Why are OTT providers gaining ground?

Embedded AI lets OTT platforms predict congestion and pre-position content, delivering buffer-free experiences without relying on carrier optimizations.

What role does the EU AI Act play?

The Act classifies telecom AI as high-risk, requiring conformity assessments and documentation, which raises compliance costs but sets uniform rules across the bloc.

Which region shows the highest growth outlook?

Asia-Pacific is forecast to grow at a 42.21% CAGR through 2030, driven by aggressive 5G build-outs and government AI funding.

How are operators addressing energy efficiency?

AI-powered O-RAN agents that predict traffic and power down radios during low demand have demonstrated 15-20% energy savings in live trials.

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