What is the current size of the business process outsourcing market?

The market generated USD 406.34 billion in 2025 and is on track to reach USD 583.41 billion by 2030 at a 7.5% CAGR. Read More

Which application segment dominates the business process outsourcing market?

Customer Services leads with 33.4% revenue share, driven by omnichannel contact-center demand and AI-enabled personalization. Read More

Why is Healthcare BPO growing faster than other verticals?

Regulatory reporting, revenue-cycle complexity, and digital patient engagement initiatives are propelling an 8.64% CAGR for Healthcare outsourcing. Read More

How are outcome-based contracts changing provider economics?

They tie fees to measurable KPIs such as customer satisfaction or process-automation rates, shifting focus from labor volume to business results. Read More

Which geography shows the highest growth rate through 2030?

Asia-Pacific is projected to grow at 9.23% CAGR, leveraging digital-skills depth in India and policy support in the Philippines. Read More

What technologies most influence the business process outsourcing industry today?

GenAI, robotic process automation, cloud-native workflow orchestration, and real-time analytics are redefining service delivery and contract structures. Read More

Business Processing Outsourcing Companies

This report lists the top Business Processing Outsourcing companies based on the 2023 & 2024 market share reports. Mordor Intelligence expert advisors conducted extensive research and identified these brands to be the leaders in the Business Processing Outsourcing industry.