Market Trends of Belgium Facility Management Industry
This section covers the major market trends shaping the Belgium Facility Management Market according to our research experts:
Commercial Segment to hold significant share in the market
- The commercial entities cover office buildings constructed or occupied by business services, such as corporate offices of IT and communication, manufacturers, and other service providers. Owing to the provision of necessary fitments, interiors, and commercial buildings, decoration, and management have gained significant importance, thereby driving the country's commercial sector market.
- The Facility Management market is witnessing multiple partnership activities between the vendors and the commercial entities in Belgium. For instance, in 2020, KPMG Belgium and Planon formed a strategic alliance, a collaboration in the real estate sector and sustainability services. With its Integrated Workspace Management Solution (IWMS), Planon supports corporate real estate managers, facility managers, and service providers in optimizing their business and workplace performance.
- The spread of COVID-19 forced the mass closure of workspace and the implementation of work-from-home policies in most industries, especially in the corporate buildings of the IT and telecommunication sector, which negatively affected the market. However, for some businesses, the new normal initially may mean virus-proofing their offices through short-term fixes, new working patterns, and long-term design upgrades that put hygiene at the core of workplace planning. Therefore, this has positively impacted the region's soft services, such as COVID-19 cleaning services.
- Moreover, the gaining interest in establishing smart buildings and other IoT technologies is also providing various opportunities for the vendors in the market to introduce IoT-based facility management and accelerate the growth of smart buildings in the country.
- Modern offices with long-term tenants remain highly sought-after by investors despite all the discussions surrounding hybrid working. The growing business acumen among industry leaders and diversification of the economy from various industries is expected to increase the demand for facility management services in the country.
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Big Data Allows Facility Management Teams to Drive for Efficiency, Sustainability, and Cost Savings
- Facility management has been evolving rapidly over the past several years, resulting in widespread changes to the Belgium industry. Facility management is undergoing a paradigm shift in the region as trends related to data, disruption, evolving amenities, and new workplace concepts are gaining traction and becoming more popular.
- The trends in the Belgium market are for a progression from single services to bundled services and further toward the integrated facilities management approach. This offers a broad scope of services and longer-term contracts, adding value, driving better quality and economies of scale, and increasing the demand for outsourced services, where specialist expertise is required.
- The outsourced FM has been successfully used in various sectors, including the public sector, retail, professional services, healthcare, technology, logistics, manufacturing, and education. The areas that FM services look after vary widely and primarily depend on its type, the size of the company, and the sector in which it operates. This is not a one size fits all approach. Some organizations will only require a single service solution provider, whereas other big organizations will be looking for a bundled services offering or complete facilities management solution.
- Vendors in the region have been providing bundled services to their customers that offer multiple advantages for clients. For example, PTSG, through its bundled services, provides a multi-disciplinary capability for clients. This often gives them a complete specialist services solution, with the following benefits: one single point of contact for all the services, a more focused approach toward the servicing of their assets, keeping the building(s) in first-class operational order, and associated cost savings. By offering a bundled service, the company can ensure compliance with all services provided by PTSG.
