Market Share of United States Customer Technical Support Services Industry
Due to the presence of big multinational companies, the United States Customer Technical Support Services Market is highly competitive. Businesses that operate in the market are stepping up their efforts to create compact and affordable technical outsourcing assistance. Companies are using inorganic growth tactics, such as mergers, acquisitions, and partnerships with technology partners, to increase their reach and offer more sophisticated product lines to gain a competitive advantage in terms of acquiring maximum market share.
- May 22: Matt Martinez has been appointed by Penetron USA as the region's account manager for Southern USA. With an emphasis on the Southern United States, where the company has had recent great growth, this most recent hire is another step in the continued expansion of the Penetron Technical and Customer Support team.
- December 2021: Kingswood Capital ManagemL.P., L.U.S., a US private investment company based in Los Angeles, California, has acquired Senture, a significant business process outsourcing operator for government services in the United States, according to Teleperformance, a leading global group in digitally integrated business services.
United States Customer Technical Support Services Market Leaders
Infosys Limited
International Business Machines Corporation
HCL Technologies
Accenture plc
Tata Consultancy Services
*Disclaimer: Major Players sorted in no particular order
