Market Trends of Qatar Managed Services Industry
This section covers the major market trends shaping the Qatar Managed Services Market according to our research experts:
Managed Cloud Services is Expected to Drive the Market
- Managed cloud services primarily provide partial or complete cloud management for the public environments and Hybrid IT. Managed cloud service providers (MCSP) have been offering significant value, taking care of the crucial aspects of the cloud. These responsibilities may include migration, security, optimization, configuration, and optimization. Significant advantages of these MCSPs are resource optimization, cloud integration, and flat, predictable spending.
- The managed cloud services may encompass various IT tasks, including engineering on-demand, operations management, 24/7 help desk support, and hosting and implementation. By offloading these crucial tasks to a managed service provider, organizations can free up their internal IT teams to focus on more complex initiatives and efforts that may drive new business outcomes.
- Moreover, the increasing cloud adoption across multiple industries has significantly boosted cloud service providers. Reliance on these service providers is mainly driven by the organizations' inability to manage all the crucial cloud-related tasks in-house. This has eventually led to the managed cloud services trend in the country. The cloud-managed services offer organizations comprehensive cloud management support by handing over the complete responsibility of the cloud operations to these MSPs.
- Furthermore, organizations, tiny and medium enterprises (SMEs), have embraced cloud solutions due to their significant advantages. Qatar has been among the top adopters of cloud solutions in the Middle-East region. Cloud adoption is expected to rise substantially in the next few years.
- Additionally, the cloud offers several service models depending on the business needs, which include Infrastructure as a Service, Platform as a Service, and Software as a Service. The key characteristics of the cloud are that it is significantly secure, on-demand, offers access to networks everywhere, has rapid elasticity, along is a metered service.
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Government Sector is Expected to Hold the Majority Share
- The government agencies working in the country primarily handle multiple responsibilities that include attending to their constituents' needs while also ensuring that the community infrastructure and services are working optimally. The rising technological advancements have made the technology even more essential for the government to function properly and seamlessly.
- Working with a managed service provider can take the routine IT maintenance and management tasks off the shoulders of these government agencies, enabling them to focus better on core government matters. Managed services have been an affordable way to ensure that the data centers, network, telecommunications, and cloud resources are operating securely and reliably and that the government technology stays as per the current trends.
- Moreover, just managing technology is not the government's core concern; the agencies also need technology to serve their constituents. Technology is increasingly making various government services accessible to the citizens; however, it has also exposed crucial information to multiple types of risks. Managing these risks has increasingly become complicated by the fact that these government agencies work with a tight and fluctuating budget. Therefore, managed service providers can help these agencies optimize their technology and protect sensitive information while staying within their budget.
- Increasing investments in innovative city projects are also anticipated to provide scope for managed service providers. The increase in smart cities increases the percentage of the connected environment. The government could increase its focus on managed services to maintain properly connected infrastructure.
- Further, Microsoft Qatar announced that, along with a global consortium of partners that Ooredoo led, it joined the Ministry of Transportation and Communications to bring to life the TASMU Platform, a one-of-a-kind smart city solution.
