Market Trends of Poland Payments Industry
This section covers the major market trends shaping the Poland Payments Market according to our research experts:
Advancements in the Polish Payments Market
- Over the previous months, new SoftPOS trial efforts have occurred, but neither has yet taken off commercially. Consumer acceptance of inputting a PIN on a merchant's screen on a non-POS device is unknown, but PIN on glass laws or waivers for numerous providers might change this situation. New fiscal regulations that allow for software-based fiscal ECR registers will adopt all-in-one payment devices (fiscal ECR, sales system, and payment on-screen) - whether from payment providers/acquirers on dedicated hardware or software providers on regular tablets and phones.
- All-in-one devices may substitute POS/ECR-dedicated hardware - card-based payments with PIN on glass or Face-to-Face (F2F) e-commerce payments without an NFC requirement - as payment volumes via mobile phones increase. This could eventually lead to PISP payments disintermediating current payment methods at merchants, thanks to an improved customer interface.
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Initiatives by the government to improve cashless payment methods
- The government-sponsored Cashless Poland Program, which covers the price of POS hardware and merchant service fees for new merchants, increased the number of POS terminals to over 1 million, with approximately 385,000 of those subsidized.
- Employee remuneration regulation was enacted as part of the government's financial inclusion goals. The government requires that salaries and wages be paid through bank transfer beginning January 1, 2019, unless an employee requests a different payment method. Employees who do not have a bank account can obtain a basic payment account that includes banking services at no cost. Debit card adoption and usage are increasing as bank accounts grow.
