Global Medical Scheduling Software Market Size

Medical Scheduling Software Market Analysis

The medical scheduling software market is expected to register a CAGR of 12% during the forecast period, 2022-2027.

During the early phase of the pandemic, medical visits declined, obstructing the use and demand for medical scheduling software, thereby impacting the market growth. For instance, as per a September 2020 update by the Centers for Disease Control and Prevention (CDC), due to concerns about COVID-19, an estimated 41% of United States adults had delayed or avoided medical care, including urgent or emergency care (12%) and routine care (32%). Thus, the pandemic initially had a short-term negative impact on the market. However, with the pandemic still in its expansion phase, several companies started launching software for scheduling patient visits to accelerate the number of vaccinations and for routine patient care to assist patients during the COVID-19 pandemic. For instance, in January 2021, ServiceNow launched COVID-19 vaccine management tools designed to make it easier to scale distribution, administration, and monitoring, including scheduling for vaccine administrators and supplies under vaccine administration management. The company's vaccine administration management offering is built on ServiceNow's Customer Service Management platform. Thus, such factors are anticipated to boost the market's growth over the coming years.

Furthermore, the market's growth can be attributed to rising demand for efficiently managed and optimized workflows, a surge in product launches and developments, and the increasing adoption of a patient-centric approach.

Patient scheduling is a complicated procedure that plays a vital role in health care, which can be simplified using medical scheduling software, encouraging patient and physician satisfaction. Patient appointment scheduling SaaS software enables practices to simplify administrative tasks such as appointment scheduling, invoicing, and managing patient records. Thus, medical scheduling software aids in optimizing workflow and managing patient visits, and several market players are engaged in introducing new medical scheduling software. For instance, in April 2022, the patient experience platform NexHealth banked USD 125 million in a Series C funding round, sending its valuation to USD 1 billion. The startup aims to provide a seamless digital experience for patients, simplifying tasks like scheduling and messaging while automating back-end administrative processes for doctors and dentists. Additionally, in July 2021, Power Diary, a telehealth company based in Salt Lake City, Utah, launched a proprietary practice management software for medical clinics across the United States.

However, the risk of data security and the shortage of skilled professionals are the major factors restraining the market's growth.