Market Size of GCC Managed Services Industry
Study Period | 2019 - 2029 |
Base Year For Estimation | 2023 |
Market Size (2024) | USD 10.42 Billion |
Market Size (2029) | USD 16.01 Billion |
CAGR (2024 - 2029) | 8.96 % |
Market Concentration | Medium |
Major Players*Disclaimer: Major Players sorted in no particular order |
Need a report that reflects how COVID-19 has impacted this market and its growth?
GCC Managed Services Market Analysis
The GCC Managed Services Market size is estimated at USD 10.42 billion in 2024, and is expected to reach USD 16.01 billion by 2029, growing at a CAGR of 8.96% during the forecast period (2024-2029).
- The GCC region of the Middle East has been viewed as a region that lags in IT spending. However, the scenario changes, considering the government, large organizations, small-to-medium enterprises (SMEs), as well as start-ups across all industries in the region are slowly realizing the need to transform digitally.
- Utilizing cutting-edge technologies like artificial intelligence (AI), cloud computing, and others will eventually enable firms to meet various functional business requirements while promoting business process improvement. Managed services offer efficient features at low rates without sacrificing quality. In addition, she worked in-service support and guaranteed the consistency and dependability of services provided for various business operations.
- In a recent study by Microsoft, two in three Gulf enterprises reported that they were planning to invest at least 5% of their annual revenue in digitizing their operations. Further, up to 51% of organizations reported having prioritized cloud computing, business intelligence (41%), the Internet of Things (37%), and Artificial Intelligence (29%). Therefore, the region, which is expected to register a significant growth rate in IT upgrades, is expected to provide a greater demand for managed services.
- Further, the GCC region has also been the target of cyberattacks since The facts presented by FireEye, a prominent cybersecurity vendor, clearly indicate that cloud security will become a trend in the region over the next few years. For instance, FireEye mentioned that Saudi Arabia witnessed more than 1,640,000 online attacks daily. Considering the progress of the area in the direction of artificial intelligence and IT experience (Vision 2030) and their dependency on the cloud, cloud security might flare up in the region over the forecast period.
- The managed services market's expansion is anticipated to be constrained throughout the forecast period by a pervasive lack of expertise and experience in integrating new technologies and putting managed services in place. The market's expansion is anticipated to be constrained by additional issues, including doubts about the effectiveness of managed services models, worries about data security and privacy protection, and the requirement for qualified personnel.
- While outsourcing is an appropriate option to keep IT infrastructure up and running, it faces considerable opposition from management teams who fear the loss of jobs. In addition, many companies are skeptical about losing control of their IT infrastructure and are concerned about the security of their data, which is another obstacle to outsourcing their IT needs to managed service providers MSPs.
GCC Managed Services Industry Segmentation
Managed services are the practice of outsourcing the responsibility for maintaining and anticipating the need for a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly employed staff. GCC Managed Services Market is segmented by Type (Managed Infrastructure Services, Managed Hosting Services, Managed Security Services, Managed Cloud Services, Disaster Recovery & Business Continuity Services), End-user Industry (IT & Telecom, BFSI, Oil & Gas, Healthcare, Government), and Country. The market sizes and forecasts are provided in terms of value in USD for all the above segments.
By Type | |
Managed Infrastructure Services | |
Managed Hosting Services | |
Managed Security Services | |
Managed Cloud Services | |
Disaster Recovery & Business Continuity Services |
End-user Vertical | |
IT & Telecom | |
BFSI | |
Oil & Gas | |
Healthcare | |
Government | |
Other End- user Verticals (Retail, Education, etc.) |
Country | |
Saudi Arabia | |
UAE | |
Qatar | |
Other GCC Countries |
GCC Managed Services Market Size Summary
The GCC Managed Services Market is witnessing a significant growth, driven by the increasing need for digital transformation among government entities, large organizations, SMEs, and start-ups across all industries in the region. The use of advanced technologies such as AI and cloud computing is enabling firms to meet diverse business requirements while enhancing their business processes. Managed services are being increasingly adopted due to their efficiency, cost-effectiveness, and consistent and reliable support for various business operations. The market growth is further fueled by the increasing focus on digitizing operations, with a specific emphasis on cloud computing, business intelligence, IoT, and AI. However, the market expansion is facing challenges due to a lack of expertise in integrating new technologies and implementing managed services. Concerns about the effectiveness of managed services models, data security and privacy protection, and the need for qualified personnel are also inhibiting market growth. Despite these challenges, the managed hosting services sector is expected to witness significant growth, driven by the increasing use of virtualized technology and the growth of the data center market in the GCC countries. The market also includes a mix of local and international companies, with recent collaborations aimed at creating innovative solutions to enhance customer experience and realize faster returns on investments.
Explore MoreGCC Managed Services Market Size - Table of Contents
-
1. MARKET INSIGHTS
-
1.1 Market Overview
-
1.2 Industry Attractiveness - Porter's Five Forces Analysis
-
1.2.1 Bargaining Power of Buyers/Consumers
-
1.2.2 Bargaining Power of Suppliers
-
1.2.3 Threat of New Entrants
-
1.2.4 Threat of Substitute Products
-
1.2.5 Intensity of Competitive Rivalry
-
-
1.3 Key Market Considerations and Emerging Use Cases
-
1.4 Impact of Macro trends on the Market
-
-
2. MARKET SEGMENTATION
-
2.1 By Type
-
2.1.1 Managed Infrastructure Services
-
2.1.2 Managed Hosting Services
-
2.1.3 Managed Security Services
-
2.1.4 Managed Cloud Services
-
2.1.5 Disaster Recovery & Business Continuity Services
-
-
2.2 End-user Vertical
-
2.2.1 IT & Telecom
-
2.2.2 BFSI
-
2.2.3 Oil & Gas
-
2.2.4 Healthcare
-
2.2.5 Government
-
2.2.6 Other End- user Verticals (Retail, Education, etc.)
-
-
2.3 Country
-
2.3.1 Saudi Arabia
-
2.3.2 UAE
-
2.3.3 Qatar
-
2.3.4 Other GCC Countries
-
-
GCC Managed Services Market Size FAQs
How big is the GCC Managed Services Market?
The GCC Managed Services Market size is expected to reach USD 10.42 billion in 2024 and grow at a CAGR of 8.96% to reach USD 16.01 billion by 2029.
What is the current GCC Managed Services Market size?
In 2024, the GCC Managed Services Market size is expected to reach USD 10.42 billion.