Market Share of ASEAN Unified Communication-as-a-Service Industry
The ASEAN Unified Communication-as-a-Service Market is consolidated as a few players, such as Mitel Networks Corporation, Ring Central Inc., and Cisco Systems Inc., hold a significant share. Due to their capacity to introduce innovations through substantial investments in research and development, these organizations can achieve a competitive advantage over the other players. The corporations' strategic alliances, mergers, and acquisitions have allowed them to occupy a large portion of the market.
In March 2022, 8x8 Inc. was the first to offer a completely cloud-based, comprehensive, unified communications and contact center solution for multinational organizations operating in 50 countries, including Indonesia and Thailand. 8x8 is the first company to combine UCaaS and CCaaS to meet the communications needs of all employees worldwide while they collaborate to offer differentiated customer experiences.
ASEAN Unified Communication-as-a-Service Market Leaders
Mitel Networks Corporation
Ring Central Inc.
8X8 Inc.
Verizon Communications Inc.
Vonage Holdings Inc.
*Disclaimer: Major Players sorted in no particular order
