Argentina Courier, Express, And Parcel (CEP) Market Size and Share

Argentina Courier, Express, and Parcel (CEP) Market (2025 - 2030)
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Argentina Courier, Express, And Parcel (CEP) Market Analysis by Mordor Intelligence

The Argentina courier, express, and parcel market size is valued at USD 1.28 billion in 2025 and is projected to reach USD 1.71 billion by 2030, expanding at a 6.08% CAGR between 2025-2030. The Argentina courier, express, and parcel market benefits from the Milei administration’s liberalization program, which removed currency controls and eased import limits, stimulating cross-border trade and parcel flows. E-commerce platforms—including Mercado Libre’s USD 2.6 billion 2025 logistics investment—continue to push shipment volumes higher by upgrading fulfillment centers and last-mile capacity. Record export earnings and a widening set of 186 trading partners have lifted international parcel demand, while quick-commerce players such as PedidosYa fuel rapid-delivery expectations in major cities. Meanwhile, global integrators are adding direct flights and cold-chain capacity, signaling confidence that the Argentina courier, express, and parcel market can sustain robust growth despite persistent inflation and infrastructure gaps.

Key Report Takeaways

  • By destination, domestic shipments accounted for 64.84% of the Argentina courier, express, and parcel market share in 2024, whereas international services are projected to register the fastest 6.30% CAGR between 2025-2030.
  • By speed of service, non-express parcels held 75.34% of the Argentina courier, express, and parcel market size 2024 revenue; express delivery is forecast to accelerate at a 6.97% CAGR between 2025-2030.
  • By model, business-to-consumer (B2C) transactions dominated with 60.20% revenue share in 2024, while business-to-business (B2B) logistics is expected to post the highest 3.04% CAGR between 2025-2030.
  • By shipment weight, heavyweight parcels captured 47.48% of the 2024 value; lightweight parcels are on track for the strongest 6.69% CAGR between 2025-2030.
  • By mode of transport, road retained 61.67% of shipments in 2024; air freight is set to grow fastest at a 5.17% CAGR between 2025-2030.
  • By end user industry, manufacturing generated 34.96% of 2024 revenue, yet e-commerce shipments will rise most quickly with a 6.63% CAGR between 2025-2030.

Segment Analysis

By End User Industry: Manufacturing Leadership with E-Commerce Acceleration

Manufacturing led with 34.96% of 2024 revenue as agro-industrial exporters and auto assemblers required frequent parts replenishment and documentation runs. The Argentina courier, express, and parcel market share for e-commerce consignments is, however, projected to widen owing to a 6.63% CAGR between 2025-2030. Fashion, beauty, and consumer electronics top online shopping carts, while sellers integrate real-time stock feeds with carrier APIs to guarantee checkout delivery promises.

Healthcare logistics is gaining visibility after DHL earmarked EUR 2 billion (USD 2.20 billion) for global pharma-hub expansion, half of which targets the Americas. Cold-chain segments need GDP-certified handling and temperature monitoring, creating a premium-tariff niche. Financial services deliveries remain steady, though digitization reduces paper statement volumes. Primary industries, especially mining, depend on time-definite shipments for high-value samples and spare parts. Collectively, these varied demand drivers sustain parcel diversification across the Argentina courier, express, and parcel market.

Argentina Courier, Express, and Parcel (CEP) Market: Market Share by End User Industry
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By Destination: International Growth Outpaces Domestic Volume

International parcels are projected to post a 6.30% CAGR between 2025-2030 even though domestic services held 64.84% of the Argentina courier, express, and parcel market share in 2024. Export earnings reached USD 79.7 billion in 2024, propelled by a 26.7% jump in shipped quantities, placing sustained pressure on integrators to expand outbound capacity. Air-express lanes connecting Buenos Aires with Miami via Santiago now operate multiple weekly frequencies, improving customs pre-clearance and delivery reliability. At the same time, simplified personal-purchase limits up to USD 3,000 per package have lifted small-parcel imports, with customs data indicating more than 150,000 courier items processed monthly in early 2025.

Domestic traffic continues to benefit from high e-commerce penetration but faces infrastructure bottlenecks on secondary roads. Even so, leading platforms employ proprietary route-planning software to maintain two-day delivery standards across the Pampas and the Paraná industrial belt. Rural areas lag behind, encouraging carriers to adopt pick-up points inside convenience stores to minimize last-mile mileage. Looking ahead, the international arena will remain the principal growth catalyst, whereas domestic revenues will depend on cost discipline amid inflationary pressures. Both segments collectively form the backbone of the Argentina courier, express, and parcel market.

By Speed of Delivery: Express Services Accelerate Despite Non-Express Dominance

Non-express options retained 75.34% of 2024 revenue, but express parcels are forecast to expand at a 6.97% CAGR between 2025-2030. Sub-48-hour delivery has become a baseline expectation in Buenos Aires and Córdoba, spurred by global integrators’ time-definite offerings and the rise of quick-commerce hubs. Carriers are upgrading sortation equipment to process higher express volumes without sacrificing accuracy, while airlines allocate more main-deck space on overnight flights.

Price-sensitive shoppers continue to opt for non-express tiers, which consolidate multiple orders and leverage truckload moves to reduce unit costs. Yet, heightened digital-payment adoption lowers failed-delivery rates, making premium express fees more palatable to affluent urban households. As a result, the express niche will capture incremental share, though large non-express volumes ensure scale economies remain intact across the Argentina courier, express, and parcel market.

By Shipment Weight: Light Parcels Drive Growth Amid Heavy Volume Leadership

Heavy parcels led with 47.48% of the 2024 value as industrial customers shipped machinery, auto components, and bulk consumer goods. In contrast, the Argentina courier, express, and parcel market size for light parcels is set to climb fastest at a 6.69% CAGR between 2025-2030 as consumers split purchases into smaller baskets to match inflation-adjusted budgets. Express operators favor sub-2-kg items because they fit standardized totes and maximize aircraft capacity.

Medium-weight consignments serve departmental-store replenishment and small-business exports, anchoring mixed load factors on regional trucking lanes. Heavy-parcel demand may soften if infrastructure issues along the Paraná River persist, pushing shippers to defer oversized moves. Even so, government incentives for electric-vehicle imports could stimulate heavy battery shipments, partly offsetting any dip. The evolving weight mix obliges carriers to optimize hub layouts to avoid cross-flow congestion and maintain competitive cycle times across the Argentina courier, express, and parcel market.

Argentina Courier, Express, and Parcel (CEP) Market: Market Share by Shipment Weight
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By Mode of Transport: Road Dominance Despite Air Freight Expansion

Road held 61.67% revenue share in 2024, reflecting Argentina’s 18,000-mile paved network and the flexibility of door-to-door trucking. However, persistent potholes on provincial routes inflate maintenance costs and transit times. To sustain service levels, carriers deploy dual-temperature trailers and telematics for fuel-efficiency analytics. The privatization of the Paraguay-Paraná waterway could divert some heavy cargo to barges, indirectly freeing road capacity for parcel hauls.

Air freight is on pace for a 5.17% CAGR between 2025-2030 as DHL’s Miami hub expansion and FedEx’s new Buenos Aires rotation add lift for high-value goods. Dedicated freighters shorten door-to-airport clearance to under six hours, enabling next-day deliveries to North America and Europe. Rail remains peripheral due to gauge incompatibilities, yet proposed China-backed upgrades could open new long-haul options post-2030. Accordingly, the Argentina courier, express, and parcel market will keep leaning on trucks for volume but tap aviation for speed-critical lanes.

By Model: B2C Leadership Amid B2B Modernization

B2C accounted for 60.20% of 2024 revenue, buoyed by marketplace promotions and free-shipping thresholds that lift order frequency. The Argentina courier, express, and parcel market size for B2C shipments is expected to widen as fashion and consumer-electronics sellers outsource to multi-tenant warehouses geared toward same-day dispatch. Payment-provider data show that e-wallet adoption now exceeds 50% of online transactions, boosting delivery completion rates and reducing cash-handling risks.

B2B traffic, while smaller, will grow at a 3.04% CAGR between 2025-2030 as industrial production revives and import-payment terms shorten to 60 days from 120 days. Manufacturers increasingly require just-in-time parts deliveries, prompting couriers to launch time-definite pallet services. Although C2C remains a niche, the proliferation of secondhand platforms is gradually generating weekend parcel flows that improve line-haul asset utilization. Together, these patterns underscore the importance of diversified service portfolios within the Argentina courier, express, and parcel market.

Geography Analysis

Buenos Aires concentrates nearly one-half of the national parcel volume thanks to dense consumer clusters and a large pool of sorting hubs. Same-day coverage spans most of the metropolitan area, and private lockers now appear in subway stations to relieve last-mile congestion. Yet suburban growth strains existing cross-docks, prompting carriers to lease extra space in Pilar and La Plata industrial parks.

Northern provinces, notably Salta and Jujuy, stand to gain from the Bioceanic Corridor upgrades that will connect Atlantic and Pacific ports by 2026. Enhanced customs coordination and new dry-port facilities will shorten export lead times for lithium producers and regional agribusinesses. As these corridors mature, parcel firms can establish spoke terminals that feed nightly line-haul runs to Buenos Aires for nationwide redistribution.

Patagonia is emerging as an energy-logistics hotspot after YPF confirmed plans for a multibillion-dollar LNG terminal in Río Negro. Construction phases beginning in the next decade will galvanize demand for project-cargo shipments and specialized spare-parts lanes. Coastal provinces will also benefit as the Paraguay-Paraná waterway dredging project improves barge reliability and reduces draft-related delays. This geographic diversification ensures that future growth in the Argentina courier, express, and parcel market is not exclusively metropolitan but increasingly regional.

Competitive Landscape

The competitive arena is fragmented, with global integrators, regional specialists, and Correo Argentino vying for volume. Deregulation enacted in November 2024 removed state-postal exclusivity for some services, allowing private firms to enter segments up to 50 kg and recorded mail categories. Mercado Libre’s in-house network continues to scale but now relies on third-party carriers for overflow capacity during holiday peaks, creating partnership opportunities rather than outright displacement.

Technology spending differentiates leaders. DHL plans to roll out end-to-end visibility tools and expand temperature-controlled capacity across Latin America as part of its EUR 2 billion (USD 2.20 billion) healthcare investment. FedEx is upgrading its Buenos Aires facility to support new multi-stop rotations through Santiago and Quito that arrive at Miami in overnight cycles. UPS, meanwhile, has digitized its Argentine hub, providing labs with specimen-tracking dashboards that integrate directly into hospital systems.

Domestic players respond by electrifying last-mile fleets; TASA Logística has ordered electric vans under a government-approved import quota that grants duty concessions until 2030. Aramex expanded partnerships with regional airlines to secure block-space agreements, ensuring peak-season capacity. As a result, competition is intensifying on service reliability, technology integration, and specialized capabilities rather than on price alone, shaping a dynamic outlook for the Argentina courier, express, and parcel market.

Argentina Courier, Express, And Parcel (CEP) Industry Leaders

  1. Correo Argentino

  2. DHL Group

  3. TASA Logística

  4. FedEx

  5. United Parcel Service (UPS)

  6. *Disclaimer: Major Players sorted in no particular order
Argentina Courier, Express, and Parcel (CEP) Market Concentration
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Recent Industry Developments

  • August 2025: UPS introduced UPS Healthcare® Lablink, a digital dashboard that enhances specimen tracking and self-service label printing for laboratories.
  • April 2025: DHL Group committed EUR 2 billion (USD 2.20 billion) to expand global life-sciences logistics, allocating 50% to the Americas and signaling upgrades for Argentine cold-chain capacity.
  • April 2025: DSV completed its USD 16 billion acquisition of DB Schenker, creating a service network with 160,000 employees in more than 90 countries.
  • November 2024: FedEx launched new flights connecting Buenos Aires, Santiago, Quito, and Miami, expanding shipping capacity between South America and the United States.

Table of Contents for Argentina Courier, Express, And Parcel (CEP) Industry Report

1. Introduction

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2. Research Methodology

3. Executive Summary

4. Market Landscape

  • 4.1 Market Overview
  • 4.2 Demographics
  • 4.3 GDP Distribution by Economic Activity
  • 4.4 GDP Growth by Economic Activity
  • 4.5 Inflation
  • 4.6 Economic Performance and Profile
    • 4.6.1 Trends in E-Commerce Industry
    • 4.6.2 Trends in Manufacturing Industry
  • 4.7 Transport and Storage Sector GDP
  • 4.8 Export Trends
  • 4.9 Import Trends
  • 4.10 Fuel Price
  • 4.11 Logistics Performance
  • 4.12 Infrastructure
  • 4.13 Regulatory Framework
  • 4.14 Value Chain and Distribution Channel Analysis
  • 4.15 Market Drivers
    • 4.15.1 E-Commerce Boom Driving Parcel Volumes
    • 4.15.2 Public Investment in Logistics Infrastructure
    • 4.15.3 Cross-Border Trade Expansion Within Mercosur
    • 4.15.4 Rise of Quick-Commerce (Q-Commerce) Platforms
    • 4.15.5 Electrification of Last-Mile Fleets
    • 4.15.6 Digital Payment Adoption Boosting B2C Success Rates
  • 4.16 Market Restraints
    • 4.16.1 High Inflation Elevating Operating Costs
    • 4.16.2 Currency Volatility Eroding Express Margins
    • 4.16.3 Shortage of Skilled Last-Mile Drivers
    • 4.16.4 Regulatory Red Tape at Customs Delaying Parcels
  • 4.17 Technology Innovations in the Market
  • 4.18 Porter's Five Forces Analysis
    • 4.18.1 Threat of New Entrants
    • 4.18.2 Bargaining Power of Buyers
    • 4.18.3 Bargaining Power of Suppliers
    • 4.18.4 Threat of Substitutes
    • 4.18.5 Competitive Rivalry

5. Market Size and Growth Forecasts (Value, USD)

  • 5.1 Destination
    • 5.1.1 Domestic
    • 5.1.2 International
  • 5.2 Speed of Delivery
    • 5.2.1 Express
    • 5.2.2 Non-Express
  • 5.3 Model
    • 5.3.1 Business-to-Business (B2B)
    • 5.3.2 Business-to-Consumer (B2C)
    • 5.3.3 Consumer-to-Consumer (C2C)
  • 5.4 Shipment Weight
    • 5.4.1 Heavy Weight Shipments
    • 5.4.2 Light Weight Shipments
    • 5.4.3 Medium Weight Shipments
  • 5.5 Mode of Transport
    • 5.5.1 Air
    • 5.5.2 Road
    • 5.5.3 Others
  • 5.6 End User Industry
    • 5.6.1 E-Commerce
    • 5.6.2 Financial Services (BFSI)
    • 5.6.3 Healthcare
    • 5.6.4 Manufacturing
    • 5.6.5 Primary Industry
    • 5.6.6 Wholesale and Retail Trade (Offline)
    • 5.6.7 Others

6. Competitive Landscape

  • 6.1 Market Concentration
  • 6.2 Key Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (Includes Global Level Overview, Market Level Overview, Core Segments, Financials as Available, Strategic Information, Market Rank/Share for Key Companies, Products and Services, and Recent Developments)
    • 6.4.1 Aerobox
    • 6.4.2 Aramex
    • 6.4.3 Correo Argentino
    • 6.4.4 DHL Group
    • 6.4.5 DSV A/S (Including DB Schenker)
    • 6.4.6 FedEx
    • 6.4.7 International Bonded Couriers, Inc.
    • 6.4.8 TASA Logística
    • 6.4.9 United Parcel Service (UPS)

7. Market Opportunities and Future Outlook

  • 7.1 White-Space and Unmet-Need Assessment
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Argentina Courier, Express, And Parcel (CEP) Market Report Scope

Domestic, International are covered as segments by Destination. Express, Non-Express are covered as segments by Speed Of Delivery. Business-to-Business (B2B), Business-to-Consumer (B2C), Consumer-to-Consumer (C2C) are covered as segments by Model. Heavy Weight Shipments, Light Weight Shipments, Medium Weight Shipments are covered as segments by Shipment Weight. Air, Road, Others are covered as segments by Mode Of Transport. E-Commerce, Financial Services (BFSI), Healthcare, Manufacturing, Primary Industry, Wholesale and Retail Trade (Offline), Others are covered as segments by End User Industry.
Destination
Domestic
International
Speed of Delivery
Express
Non-Express
Model
Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
Shipment Weight
Heavy Weight Shipments
Light Weight Shipments
Medium Weight Shipments
Mode of Transport
Air
Road
Others
End User Industry
E-Commerce
Financial Services (BFSI)
Healthcare
Manufacturing
Primary Industry
Wholesale and Retail Trade (Offline)
Others
Destination Domestic
International
Speed of Delivery Express
Non-Express
Model Business-to-Business (B2B)
Business-to-Consumer (B2C)
Consumer-to-Consumer (C2C)
Shipment Weight Heavy Weight Shipments
Light Weight Shipments
Medium Weight Shipments
Mode of Transport Air
Road
Others
End User Industry E-Commerce
Financial Services (BFSI)
Healthcare
Manufacturing
Primary Industry
Wholesale and Retail Trade (Offline)
Others
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Market Definition

  • Courier, Express, and Parcel - The Courier, Express, and Parcel services, often called as CEP Market, refers to the logistics and postal service providers which specialize in moving small goods (parcels/packages). It captures the overall market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express), (4) domestic as well as international shipments.
  • Demographics - To analyse total addressable market demand, population growth & forecasts have been studied and presented in this industry trend. It represents population distribution across categories like gender (male/female), development area (urban/rural), major cities among other key parameters like population density and final consumption expenditure (growth and share % of GDP). This data has been used for assessing the fluctations in demand & consumption expenditure, and the major hotspots (cities) of potential demand.
  • Domestic Courier Market - Domestic Courier Market refers to the CEP shipments wherein the origin and destination is within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (2) Business Customer packages viz. Business-to-Business (B2B) & Business-to-Consumer (B2C) as well as private customer packages (C2C), (3) non-express parcel delivery services (Standard and Deferred) as well as express parcel delivery services (Day-Definite-Express and Time-Definite-Express).
  • E-Commerce - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the e-tailers, through online sales channel, on Courier, Express, and Parcel (CEP) services. The scope includes (i) the supply chain of a company's online customer orders being fulfilled, (ii) the process of getting a product from the point of manufacturing to the point at which it is delivered to consumers. It involves managing inventory (deferred as well as time critical), shipping, and distribution.
  • Export Trends and Import Trends - Overall logistics performance of an economy is positively and significantly (statistically) correlated to its trade performance (exports and imports). Hence, in this industry trend, total value of trade, major commodities/ commodity groups and the major trade partners, for the studied geography (country or region as per the scope of report) have been analysed alongside the impact of major trade/logistics infrastructure investments & regulatory environment.
  • Financial Services (BFSI) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the BFSI players, on Courier, Express, and Parcel (CEP) services. CEP is important to the financial services industry in shipping of confidential documents and files. The establishments in this sector are engaged in (i) financial transactions (that is, transactions involving the creation, liquidation, or change in ownership of financial assets) or in facilitating financial transactions, (ii) financial intermediation, (iii) the pooling of risk by underwriting annuities and insurance, (iv) providing specialized services that facilitate or support financial intermediation, insurance and employee benefit programs, and (v) monetary control - the monetary authorities.
  • Fuel Price - Fuel price spikes can cause delays and diruption for logistics service providers (LSPs), while drops in the same can result in higher short-term profitability and increased market rivalry to offer consumers with the best deals. Hence, the fuel price variations have been studied over the review period and presented along with the causes as well as market impacts.
  • GDP Distribution by Economic Activity - Nominal Gross Domestic Product and distribution of the same, across major economic sectors in the geography studied (country or region as per scope of the report) have been studied and presented in this industry trend. As GDP is positively related to the profitability and growth of logistics industry, this data has been used in adjunction to the input-output tables/ supply-use tables for analyzing the potential major contributing sectors towards the logistics demand.
  • GDP Growth by Economic Activity - Growth of Nominal Gross Domestic Product across major economic sectors, for the geography studied (country or region as per scope of the report) have been presented in this industry trend. This data has been utilized for assessing the growth of logistics demand from all the market end users (economic sectors considered here).
  • Healthcare - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Healthcare players (Hospitals, clinics, mrdical centres) , on Courier, Express, and Parcel (CEP) services. The scope includes CEP services involved in the defrerred as well time critical movement of medical goods & supplies (surgical supplies and instruments, including gloves, masks, syringes, equipment). The establishments in this sector (i) include the ones providing medical care exclusively (ii) deliver services by trained professionals (iii) involve processes, including labor inputs of health practitioners with the requisite expertise (iv) are defined based on the educational degree held by the practitioners included in the industry.
  • Inflation - Variations in both Wholesale Price Inflation (YoY change in producer price index) and Consumer Price Inflation have been presented in this industry trend. This data has been used to assess the inflationary environment as it plays a vital role in smooth functioning of the supply chain, directly impacting the logistics operational cost components e.g., pricing of tyres, driver wages & benefits, energy/fuel prices, maintenace costs, toll charges, warehousing rents, custom brokerage, forwarding rates, courier rates etc. hence impacting the overall freight and logistics market.
  • Infrastructure - As infrastructure plays a vital role in an economy's logistics performance, variables like length of roads, distribution of road length by surface category (paved v/s unpaved), distribution of road length by road classification (expressways v/s highways v/s other roads), rail length, volume of containers handled by major ports and tonnage handled by major airports have been analysed and presented in this industry trend.
  • International Express Service Market - International Express Service Market refers to the CEP shipments wherein the origin or destination is not within the boundary of the geography studied (country or region as per the scope of report). It captures the market size (USD) and market volume (number of parcels) of (1) the shipments/parcels/packages which are under 70kgs/ 154lbs weight, including light weight shipments, medium weight shipments and heavy weight shipments (ii) Inter-Region as well as Intra-Region Shipments
  • Key Industry Trends - The report section named "Key Industry Trends" include all the key variables/parameters studied to better analyze the market size estimates and forecasts. All the trends have been presented in the form of data points (time series or latest available data points) along with analysis of the paramter in the form of concise market relevant commentary, for the geography studied (country or region as per the scope of report).
  • Key Strategic Moves - The action taken by a company to differentiate from its competitor or used as a general strategy is referred to as a key strategic move (KSM). This includes (1) Agreements (2) Expansions (3) Financial Restructuring (4) Mergers and Acquisitions (5) Partnerships, and (6) Product Innovations. Key players (Logistics Service Providers, LSPs) in the market have been shortlisted, their KSM have been studied and presented in this section.
  • Logistics Performance - Logistics Performance and Logistics Costs are the backbone of trade, and influences trade costs, making countries compete globally. Logistics performance is influenced by market wide adopted supply chain management strategies, government services, investments & policies, fuel/ energy costs, inflationary environment etc. Hence, in this industry trend, the logistics performance of the geography studied (country/ region as per the scope of report) has been analysed and presented over the review period.
  • Manufacturing - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the Manufacturing industry (including Hi-Tech/Technology) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in the chemical, mechanical or physical transformation of materials or substances into new products. Logistics Service Providers (LSPs) play a crucial role in maintaining a smooth flow of raw materials across the supply chain, enabling timely delivery of finished goods to distributors or end customers and storing & supplying the raw materials to clients for just-in-time manufacturing.
  • Other End Users - Other end user segment captures the external (outsourced) logistics expenditure incurred by the construction, real estate, educational services, and professional services (administrative, waste management, legal, architectural, engineering, design, consulting, scientific R&D), on Courier, Express, and Parcel (CEP) services. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of time critical supplies and documents to/from these industries such as transporting any equipment or resources required, shipping confidential documents and files.
  • Primary Industry - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the AFF (Agriculture, Fishing, and Forestry) and Extraction indsutry (Oil &Gas, Quarrying and Mining) players, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments (i) primarily engaged in growing crops, raising animals, harvesting timber, harvesting fish & other animals from their natural habitats and providing related support activities; (ii) that extract naturally occurring mineral solids, such as coal and ores; liquid minerals, such as crude petroleum; and gases, such as natural gas. Herein, Logistics Service Providers (LSPs) (i) play a crucial role in acquisition, storage, handling, transportation, and distribution activities for the optimal & continuous flow of inputs (seeds, pesticides, fertilizers, equipment, and water) from manufacturers or suppliers to the producers and smooth flow of output (produce, agro-goods) to distributors/ consumers; (ii) cover entire phases from upstream to downstream and play a crucial role in the transportation of machinery, drilling equipments, extracted minerals, crude oil & natural gas and refined/ processed products from one place to another. This includes both termperature controlled and non-temperature controlled logistics, as and when required according to the shelf life of goods being transported or stored.
  • Producer Price Inflation - It indicates inflation from viewpoint of the producers viz. the average selling price received for their output over a period of time. Annual change (YoY) of producer price index is reported as wholesale price inflation in the "Inflation" industry trend. As WPI captures dynamic price movements in most comprehensive way, it is widely used by governments, banks, industry, business circles and is deemed important in formulation of trade, fiscal and other economic policies. The data has been used in adjunction to consumer price inflation for better understanding the inflationary environment.
  • Segmental Revenue - Segmental Revenue has been triangulated or computed and presented for all the major players in the market. It refers to the courier, express, and parcel (CEP) market specific revenue earned by the company, over the base year of study, in the geography studied (country or region as per the scope of report). It is computed through the study and analysis of major parameters like financials, service portfolio, employee strength, fleet size, investments, number of countries present in, major economies of concern, etc. that have been reported by the company in its annual reports, webpage. For companies having scarce financial disclosures, paid databases like D&B Hoovers, Dow Jones Factiva have been resorted to and verified through industry/expert interactions.
  • Transport and Storage Sector GDP - Value and growth of Transport and Storage Sector GDP has a direct relation to the freight and logistics market size. Hence, this variable has been studied and presented over the review period, in value terms (USD) and as share % of total GDP, in this industry trend. The data has been supported by concise and relevant commentary around the investments, developments, and current market scenario.
  • Trends in E-Commerce Industry - Enhanced internet connectivity and boom in smartphone penetration, coupled with increasing disposable incomes, has led to a phenomenal growth in the e-commerce market globally. Online shoppers require fast and efficient delivery of their orders leading to an increase in the demand for logistics services especially e-commerce fulfilment services. Hence, the Gross Merchandise Value (GMV), historial and projected growth, breakup of major commodity groups in e-commerce industry for the studied geography (country or region as per scope of the report) have been analysed and presented in this industry trend.
  • Trends in Manufacturing Industry - Manufacturing industry involves the transformation of raw materials into finished products, while logistics industry ensures the efficient flow of raw materials to the factory, and the transport of manufactured products to the distributors & consumers. Demand-Supply of both industries are highly cross-linked and critical for a seamless supply chain. Hence, the Gross Value Added (GVA), breakup of GVA into major manufacturing sectors, and growth of manufacturing industry over the review period have been analysed and presented, in this industry trend.
  • Wholesale and Retail Trade (Offline) - This end user industry segment captures the external (outsourced) logistics expenditure incurred by the wholesalers and retailers, through offline sales channel, on Courier, Express, and Parcel (CEP) services. The end user players considered are the establishments primarily engaged in wholesaling or retailing merchandise, generally without transformation, and rendering services incidental to the sale of merchandise. Logistics Service Providers (LSPs) plays a crucial role in the reliable movement of supplies to and finished products from production houses to the distributors and finally to the end customer covering activites like material sourcing, transportation, order fulfillment, warehousing & storage, demand forecasting, inventory management etc.
Keyword Definition
Axle Load The axle load refers to the total load (weight) bearing on the roadway through wheels connected to a given axle. Across the globe, there are systems in place to ensure axle load monitoring, wherein surpassing the defined limits set by the concerned regulatory authority can lead to penalty/fine. For transportation of goods via road this can be an important determinant of costs as knowledge about the axle load limits can be used to (i) load the vehicle optimally for maximizing profits (ii) avoid exceeding the same and hence the probable fines associated (iii) avoid wear and tear of the vehicle (iv) avoid damage to pavement resulting in noticeable public maintenance and repair costs (v) achieve better turnaround time.
Back Haul Backhaul is the return movement of a transport vehicle from its original destination to its original point of departure, and can include full, partial, or empty truck loads (all or part of the way) depending on the visibility of the local freight ecosystem. In this regard, transportation of empty containers to the point of origin, known as deadheading is also a significant factor, considering the supply/container shortages across the geographies, resulting in cost escalation and under optimized profit potential attainment. Generally, the carriers offer discounts on the backhaul, to secure freight for the trip.
Bill of Lading (BOL) A bill of lading is a legal contract document issued by a carrier to a shipper to acknowledge reception of their cargo, and is evidence for the contract of carriage between the two parties. Broadly it details the (i) type, quantity, and other specifications of the goods being carried (ii) destination, and terms & conditions of the shipment (iii) carrier and drivers with all the necessary information to process the shipment, which can be used for insurance and customs clearance purposes (iv) assurance that the consignment is damage-free and ready to be shipped to the consignee. In this regard, a house bill of lading (HBL) is a document issued by a freight forwarder or a non-vessel operating common carrier (NVOCC) to acknowledge receipt of items for shipment (to a shipper). If shipments from several shippers are involved a master bill of lading (MBL) might be involved which is a consolidated version of the same for all the shipments being taken care of by the carrier (to a common destination) and might be issued by the carrier to the freight forwarder or the shipper (depending on who books the transport).
Bunkering Bunkering is the process of supplying fuel to power the propulsion system of a ship. It includes the logistics of loading and distributing the fuel among available shipboard tanks. In this regard, (i) Bunker fuel is technically any type of fuel oil used aboard ships. It gets its name from the containers on ships and in ports that it is stored in; in the days of steam they were coal bunkers but now they are bunker-fuel tanks, (ii) Bunker refers to the spaces (Tank) on board a vessel to store fuel, (iii) Bunker trader refers to a person dealing in trade of bunker (fuel), (iv) Bunker call is made when a cargo ship anchors or berths in a port to take on bunker oil or supplies, (v) Bunkering service is the supply of a requested quality and quantity of bunkers to a ship. Bunkering is signficant from point of view of freight rates applicable to the shipper as Bunker Contribution (BUC)/ Fuel Adjustment Factor (FAF)/ Bunker Adjustment Factor (BAF) are applied by shipping lines to offset the effect of fluctuations in the cost of bunkers.
Cabotage Transport by a vehicle registered in a country, performed on the national territory of another country. Cabotage law may restrict domestic cargo traffic to be carried in its own nationally registered, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cabotage that can be serviced by foreign registered fleet.
C-commerce Collaborative commerce (also known as C-commerce), (i) describes electronically enabled business interactions among an enterprise’s internal personnel, business partners and customers throughout a trading community (industry, industry segment, supply chain or supply chain segment); (ii) is the optimization of supply and distribution channels to capitalize on the global economy by using new technology efficiently. Advantages of C-commerce, to detail few include (i) maximization of organization's efficiency and profitability (ii) technology integration with physical channels to allow companies to work together (iii) increased information exchange such as inventory and product specifications, using the web as an intermediary (iv) increased competitiveness by reaching a broader audience. Examples of C-commerce, also known as peer-to-peer commerce, include (i) companies that allow consumers to rent things from each other, or marketplaces, such as Meta (formerly Facebook) Marketplace, that allow the sale of used goods; (ii) DoorDash teamed up with many national brands, such as McDonald’s and Chipotle, to offer fast food delivery, building their business model on c-commerce. They have since expanded their delivery service from restaurants to retailers and even offer 'fleets' of drivers to businesses.
Courier A business/company that delivers packages/parcels/shipments (upto 70 kgs) including quick door to door pickup and delivery service for goods or documents, domestically or internationally, on a commercial contract basis. Example, DHL Group, FedEx, United Parcel Service of America, Inc., USPS, International Distributions Services, J&T Express, SF Express among several others
Cross docking Cross docking is a practice in logistics management that includes unloading incoming delivery vehicles and loading the materials directly into outbound delivery vehicles, omitting traditional warehouse logistical practices and saving time and money. It requires close synchronization of both inbound and outbound movements. It is highly significant in reduction of costs pertaining to warehousing & storage (and the associated Value Added Services).
Cross Trade International transport between two different countries performed by a vehicle registered in a third country. A third country is a country other than the country of loading/embarkation and the country of unloading/disembarkation. Cross Trade law may restrict international cargo traffic to be carried by respective country's registered vehicles, and sometimes built and crewed vehicles, though regulations vary across industries/commodity groups/countries and sometimes specify maximum allowable percentage of cross trade that can be serviced by foreign registered fleet.
Customs Clearance The process of declaring and clearing cargoes through customs. It includes the procedures involved in getting cargo released by Customs through designated formalities such as presenting import license/permit, payment of import duties and other required documentations by the nature of the cargo. In this regard, a customs broker is a person or company licensed by the respective department of the country to act on behalf of freight importers and exporters.
Dangerous Goods Dangerous goods (or hazardous materials or HAZMAT) include flammable liquids/solids, gases (compressed, liquified, dissolved under pressure), corrosives, oxidising substances, explosive substances and articles, substances which on contact with water emit flammable gasses, organic peroxides, toxic substances, infectious substances, radioactive materials, miscellaneous dangerous goods and articles.
First mile Delivery First mile delivery refers to the (i) first stage of the freight/shipment/cargo/courier transportation (ii) the transportation of goods from a merchant’s premises or warehouse to the next fulfillment centre/warehouse/hub from where the goods are forwarded (iii) shipping goods from local distribution centers to stores (For retailers) (iv) transportation of finished goods from a plant or a factory to a distribution center (For manufacturers), (v) pick up of goods from the end-customer’s home or store followed by movement to a warehouse or storage location (movers and packers), (vi) process where goods are picked up from a retailer and then transferred to third-party logistics providers or courier service providers to be delivered to the end-consumer (e-commerce). Once the package reaches the next warehouse or the courier’s hub, it is then sorted and transported further until it reaches the customer’s doorstep. Example, if one chooses UPS as a courier, first-mile delivery will be the product being delivered from manufacturer's/retailer's warehouse to the UPS’s warehouse/ fulfilment centre.
Last Mile Delivery Last mile delivery refers to the very last step of the delivery process when a parcel is moved from a transportation hub (warehouse or a distribution center or fulfillment centre) to its final destination, which usually is a personal residence/retail store/ business, or parcel locker. It accounts for around half of the total cost involved in entire process of first mile, middle mile, and last mile delivery, though it can vary shipment to shipment, based on commodity, business model and similar factors.
Milkrun A Milk Run is a delivery method used to transport mixed loads from various suppliers to one customer, using lean management principles applied to logistics. Instead of each supplier sending a truck every week to meet the needs of one customer, one truck (or vehicle) visits the suppliers to pick up the loads for that customer. This method of transport got its name from the dairy industry practice, where one tanker used to collect milk from several dairy farms for delivery to a milk processing company. A milk run can be a more efficient way to handle logistics but require proper planning. If the route involves products from different companies, there is need for an agreement about cost-sharing and other aspects of the cooperative delivery arrangement. Once the group settles these issues, this delivery method can save time and money for everyone by pooling operation costs and resources.
Multi country consolidation ​​Multi-Country Consolidation (MCC) is a cost-effective solution that consolidates one's cargo from different countries of origin to build Full Container Loads (FCL). MCC is most suitable for companies that import light volumes of goods from multiple countries but want to take advantage o​​f the more economic FCL freight rates. Apart from costing some of the other advantages include (i) flexibility to choose suppliers from a wider range of origin countries without worrying about the logistics to final destination from each origin, (ii) ability to pick the most suitable suppliers from many different countries for one's business operations. The increase in one's sourcing options by MCC provides the kind of flexibility needed in competitive global markets.
Q-commerce Q-commerce, also referred to as quick commerce, is a type of e-commerce where emphasis is on quick deliveries, typically in less than an hour. The companies providing Q-Commerce services might have vertically intergrated model or might be using third party delivery platforms (outsourced logistics). It has advantages like (i) competitve USP, (ii) potential to earn greater profit margins, (iii) better customer experience, (iv) guaranteed availability of products, (v) traceability, and (vi) scaleability.
ReverseLogistics Reverse logistics is a type of supply chain management that moves goods from customers back to the sellers or manufacturers and may involve ciruclar economy principles (3Rs) viz. recycling, reuse (repurposing, reselling), reducing or repairing. In this regard, reverse commerce (or Recommerce) is the selling of previously owned items through physical or online marketplaces/distribution channels to buyers who reuse, recycle or resell them.
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Research Methodology

Mordor Intelligence follows a four-step methodology in all our reports.

  • Step-1: Identify Key Variables: In order to build a robust forecasting methodology, the variables and factors identified in Step-1 are tested against available historical market numbers. Through an iterative process, the variables required for market forecast are set and the model is built on the basis of these variables.
  • Step-2: Build a Market Model: Market-size estimations for the forecast years are in nominal terms. Inflation is considered to be a part of the pricing, and the average selling price (ASP) is varying throughout the forecast period for each country
  • Step-3: Validate and Finalize: In this important step, all market numbers, variables and analyst calls are validated through an extensive network of primary research experts from the market studied. The respondents are selected across levels and functions to generate a holistic picture of the market studied.
  • Step-4: Research Outputs: Syndicated Reports, Custom Consulting Assignments, Databases & Subscription Platforms
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