North America Workforce Management Software Market | Industry: Analysis, Trends, Forecast, Overview, Research, Opportunity, Growth and Potential.
North America Workforce Management Software Market  - By Deployment (On Premise,  On Demand), Industry, Countries, Trends, Forecast
 - (2017 - 2022)


DEC 2017

North America Workforce Management Software Market - By Deployment (On Premise, On Demand), Industry, Countries, Trends, Forecast - (2017 - 2022)

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The workforce in the North American region has been increasing over the past couple of years. In this region, the focus is more on increasing the efficiency and productivity of the labor. This is because countries like the USA and Canada are developed countries with slow but steady growth after the economic recession. The economic recession hit the countries in the North American region really hard but since then, the focus on improving the productivity of the labor force has gradually increased. Workforce management software has helped in this matter, in increasing the usefulness of the present labor force. 

Good productivity is the key to the success of any organization. Enterprises are striving hard to enhance the productivity of their employees, reduce costs and improve business process efficiency. They are increasingly adopting solutions which help them to achieve this goal. 

Workforce management software solutions help in addressing these concerns with features like several features like HR Administration, talent management, labor budgeting, workforce tracking and several others. Increasing adoption of ERP solutions and focus on productivity are some of the driving factors contributing to the growth of this market. The usage of these solutions is not limited to any particular industry vertical. Instead, the adoption rate is growing across the enterprises operating in different sectors. 

The workforce management software includes features like payroll and benefits, HR administration, employee self-services, time and attendance, performance management, forecasting and scheduling, labor budgeting, workforce tracking, and others.

Workforce management also encompasses field service management that includes elements like, demand management, workforce scheduler, workforce dispatcher and mobile solutions. The intention behind using the workforce management software is to make the company’s workforce as productive as possible, reduce labor costs and improve the customer service.

This market has been segmented on the basis of its deployment – on-premise and on-demand – and its applications have been described under a different set of end-users such as manufacturing, retail, government, travel and transport, and others. Its prominence in various regions – North America, Asia-Pacific, Latin America, Europe, and the Middle East & Africa – have been explained in the report as well.

Some of the major vendors mentioned in the report are SAP, Oracle, Kronos, ADP, Hydra Management and Reflexis. There are some other vendors like Better Plan, Asure Software, Calabrio, Conrep, Sierra Data Systems and Kappix who are serving the market with their unique offerings.


Growing focus on maximum productivity, increasing adoption of ERP and analytical solutions, and supportive industrial regulations and legalities are some of the factors contributing to the growth of the workforce management software market.


General implementations or execution issues with the software are something that might hinder the demand growth of the workforce management software market.


  • North America workforce management software market overview and in-depth market analysis with its applications in the industry and information on drivers and restraints.
  • Identification of factors responsible for changing the market scenario, rising prospective opportunities and identification of key companies that can influence the market on a global and regional scale.
  • Extensively researched competitive landscape with profiles of major companies along with their market share.
  • A comprehensive list of key market players along with the analysis of their current strategic interests and key financial information.

1. Introduction

1.1 Key Findings

1.2 Research Methodology

2. Executive Summary  

3. Market Insights

3.1 Market Overview

3.2 Factors Driving the Market

3.2.1 Growing Focus on Productivity

3.2.2 Increasing Adoption of ERP and Analytical Solutions

3.2.3 Industry Regulations and Legal Issues

3.3 Factors Restraining the Market

3.3.1 General Issues with Software Implementation

3.4 Industry Value-Chain Analysis

3.5 Industry Attractiveness – Porter’s Five Forces

3.5.1 Bargaining Power of Suppliers

3.5.2 Bargaining Power of Consumers

3.5.3 Threat of New Entrants

3.5.4 Threat of Substitute Products or Services

3.5.5 Competitive Rivalry among Existing Competitors

3.6 Current Opportunities in Market

4. Technology Overview

4.1 Technology Snapshot

4.2 Workforce Management Software Features

4.2.1 Payroll and Benefits

4.2.2 HR Administration

4.2.3 Employee Self-Services

4.2.4 Time and Attendance

4.2.5 Performance Management

4.2.6 Forecasting and Scheduling

4.2.7 Labor Budgeting

4.2.8 Workforce Tracking

4.2.9 Others

5. Workforce Management Software Market by Deployment

5.1 On-Premise

5.1.1 Overview

5.1.2 Market Share and Forecast

5.2 On-Demand

5.2.1 Overview

5.2.2 Market Share and Forecast

6. Workforce Management Software Market by End-User Industry

6.1 Manufacturing

6.1.1 Overview

6.1.2 Market Share and Forecast

6.2 Retail

6.2.1 Overview

6.2.2 Market Share and Forecast

6.3 Energy

6.3.1 Overview

6.3.2 Market Share and Forecast

6.4 Government

6.4.1 Overview

6.4.2 Market Share and Forecast

6.5 Travel and Transport

6.5.1 Overview

6.5.2 Market Share and Forecast

6.6 Others

6.6.1 Overview

6.6.2 Market Share and Forecast

7. Workforce Management Software Market by Regions

7.1 North America

7.1.1 Introduction

7.1.2 Market Share and Forecast

7.1.3 Analyst View

8. Workforce Management Software Vendor Market Share Analysis

9. Competitive Intelligence and Profiles of Workforce Management Software Vendors

9.1 SAP

9.1.1 Overview

9.1.2 Major Products and Services

9.1.3 Financials

9.1.4 Recent Developments

9.2 Oracle

9.2.1 Overview

9.2.2 Major Products and Services

9.2.3 Financials

9.2.4 Recent Developments

9.3 Kronos

9.3.1 Overview

9.3.2 Major Products and Services

9.3.3 Financials

9.3.4 Recent Developments

9.4 ADP, LLC

9.4.1 Overview

9.4.2 Major Products and Services

9.4.3 Financials

9.4.4 Recent Developments

9.5 Hydra Management

9.5.1 Overview

9.5.2 Major Products and Services

9.5.3 Financials

9.5.4 Recent Developments

9.6 Reflexis

9.6.1 Overview

9.6.2 Major Products and Services

9.6.3 Financials

9.6.4 Recent Developments

9.7 PeopleStrategy

9.7.1 Overview

9.7.2 Major Products and Services

9.7.3 Financials

9.7.4 Recent Developments


9.8.1 Overview

9.8.2 Major Products and Services

9.8.3 Financials

9.8.4 Recent Developments

10. The Challengers

10.1 Better Plan

10.2 Asure Software

10.3 Calabrio

10.4 Conrep

10.5 Sierra Data Systems

10.6 Kappix

11. Investment Analysis

11.1 Recent Mergers and Acquisitions

11.2 Investor Outlook

12. Future of North America Workforce Management Software Market   

13. List of Figures

14. List of Tables

15. Abbreviations

16. Works Cited

17. Disclaimer

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