Chatbot News

Recent industry report about Chatbot company news, including latest market trends and industry updates in 2024. This sector news is compiled by Mordor Intelligence™ Chatbot Market industry experts.

Chatbot News

  • April 2023 - Kore.ai disclosed that the firm had integrated its conversational AgentAssist with automated intelligent virtual assistant (IVA) support for Zendesk Inc. Through an everyday user experience, this AI virtual assistant for contact center employees manages the generation and sales processes, extending the capabilities of Zendesk Support across digital channels.
  • March 2023 - Nuance launched the Nuance Mix Answers with GPT-powered functionality for its call center AI solutions. As a component of the Microsoft Digital Contact Centre Platform, the solution would complement the capabilities of Microsoft's low-code bot-building platform, Power Virtual Agents, and collaborate with recent GPT enhancements to give clients choices to suit their needs.
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  • March 2023: Google LLC (Alphabet Inc.) has announced Plans to integrate artificial intelligence into health related initiatives, including an update on the use of language generation technology in medical examinations and AI assisted research, ways to help consumers find information more quickly through Internet searching and tools to help developers build healthcare apps throughout the world.
  • November 2022: Moveworks, a pioneer in corporate conversational AI, partnered with Wipro Ltd, a renowned technology services and consulting firm. Due to the partnership's collaborative solutions, customers may turn their IT departments from cost centers to strategic assets. These collaborative solutions offer a scalable, cost-effective IT solution that enhances operational efficiency and employee happiness.
  • May 2022: DRUID, a global leader in conversational artificial intelligence (AI) technology for enterprise productivity, and BARQ Systems, one of the leading regional IT services providers serving business and government clients in the Middle East and Africa (MEA), announced a partnership to accelerate digital transformation and RPA implementations in the region. The combination of the two organizations' team expertise, strengths, and portfolios would provide measurable value to businesses in the public sector, enterprise, finance, insurance, health industry, and services.
  • October 2023 - O2 Telefónica and the European mobile communications provider Transatel would work closely in Germany in the future. The two companies signed an agreement incl. mid-term access to O2 Telefónica's strong 5G network. They together, expanded the range of connectivity solutions in the German market, e.g., for the automotive sector. Transatel, a subsidiary of NTT Group, will offer Internet-of-Things (IoT) and machine-to-machine (M2M) applications for industrial companies via the O2 Telefónica mobile network. Transatel also offers a data roaming service for residential and business customers under the Ubigi brand.
  • October 2023 - M2M Services and Alula joined forces to redefine the future of smart security solutions. The merger with M2M opens up new horizons for Alula and combines the expertise to set new benchmarks for quality, engineering, and innovative security offerings. 
  • April 2023: Honeywell announced that Globalwort chose its connected technology to improve operational efficiency, support sustainability efforts, and enhance the occupant experience across the Globalworth portfolio of commercial office buildings in Romania and Poland. Globalworth is likely to use Honeywell Forge for Buildings solutions, a comprehensive approach to building system operations and management, to improve performance and reduce energy consumption across its facilities from a single control point.
  • March 2023: Schneider Electric began constructing its new smart factory in Dunavecse, Hungary. The new site will span 25,000 m2 and employ 500 people, with a EUR 40 million (USD 44.13 million) investment planned. As Europe accelerates through the energy transition and strengthens its energy independence, this new smart factory is expected to increase capacity to meet increased demand.
  • September 2023 - BMW Group has extended a cloud computing and services partnership with Amazon Web Services (AWS) to deliver various IoT and AI capabilities to extend driver assistance (ADAS) features in new vehicles launching in 2025, with AWS collaboration draws on a "pre-existing" 'cloud data hub,' already on AWS; It will make further usage of cloud-based compute and storage, plus also IoT sensing and AI sense-making tools, including generative AI and machine learning.
  • March 2023 - Accenture announced that it was acquiring Flutura, a provider of data science and Internet of Things (IoT) services, for an undisclosed amount to expand the industrial AI services offered under the Applied Intelligence brand. 
  • January 2023 - Servify, a device management startup, acquired Jubi.ai, an engagement platform with AI capabilities. After the transaction, Jubi.ai will be a part of Servify. The Jubi.ai team will be a part of Servify's tech, product, and innovation teams. The firm is partnering with Servify at an optimal moment as more businesses aim to provide clients with AI-driven engagement solutions.
  • February 2023: Microsoft launched "Binging," a cutting-edge search engine driven by AI. This innovative search engine is powered by a state-of-the-art OpenAI model, specifically fine-tuned to optimize search capabilities. The new OpenAI model draws from the expertise of ChatGPT and GPT-3.5, resulting in even faster and more precise search technology.
  • November 2022: Google introduced local search features that were previously showcased earlier in the year. These features include the ability to search your surroundings using your phone's camera. Google has also unveiled an option to search for restaurants based on specific dishes and a new search functionality integrated into Google Maps' Live View.
  • November 2022: Up until this point, search insights were exclusively accessible in English, focusing on users from the US, India, Canada, and the UK. However, YouTube is currently experimenting with expanding the availability of Search Insights on the desktop to more languages, starting with Japanese, Korean, and Hindi, and with plans to include additional languages in the future.
  • May 2023: A partnership between the public and private sectors was launched in Italy to transform the city of "Taormina" into a smart city. The project "Taormina Technological City System" is one of the experimental steps towards transforming the country with a smart approach. The project seeks to digitize everything in the city and manage it via a smart network of sensors, Such as the "Smart Roads 4.0" system, which connects vehicles to improve transport movement using various modern technologies.
  • January 2023: China is expanding the smart highway network as part of new infrastructure construction. The 157-kilometer highway from Chengdu to Yibin is being called China's first "total factor" smart highway. There is a smart pillar every 800 meters, equipped with radar and cameras to collect road information. This allows drivers to be informed by phone or apps about traffic or accident problems ahead of them and to receive suggestions for alternative routes. The information can also be used to send police and other emergency vehicles to accident locations quickly.
  • April 2022 - In the financial services sector, it is important to accelerate business value and innovation in cloud computing. sector, Infosys, a global provider of next generation digital services and consulting, announced the launch of the Infosys Cobalt Financial Services Cloud, an industry cloud platform for enterprises. Infosys Financial Services Cloud Cobalt is a cloud platform allowing businesses to accelerate adoption of cloud, enabling them to rapidly build their business platforms that take advantage of cloudnative technologies.
  • April 2022 - For restructuring and leveraged finance experts, Credit Cloud by Reorg provides a selfservice data and analytical platform that enables easy connection, management and presentation of the information they need to perform their tasks. Reorg is the global provider of credit intelligence, data, and analytics.
  • November 2022 - The flagship company of the Spark Minda group, Minda Corporation, entered into a technology license agreement with LocoNav for the white-labelling of telematics software. Through this collaboration, Spark Minda will combine software developed by LocoNav for its own telematic devices to offer Original Equipment Manufacturers (OEMs) a comprehensive solution.
  • October 2022 - Borq's Technologies has forayed into two and three-wheeler automotive space by developing the Telematics Control Unit (TCU) and has successfully demonstrated the newly developed TCU in India. The newly developed TCU is installed on a two-wheeler, enabling the connected 2-wheeler to provide mobile telephony, data connectivity, vehicle diagnostics, location services, remote vehicle control, battery management, and sensing capabilities.
  • March 2023 - Monogoto, a cloud-based cellular network provider, has announced a new roaming agreement with Skylo Technologies, a Non-Terrestrial Network (NTN) service operator. This new partnership lowers developers' barrier to adding satellite connectivity to existing public and/or private networks on Monogoto Cloud, giving the world's most economical and accessible solution for NB-IoT Satellite connectivity for asset monitoring solutions. Also, SODAQ, a low-power tracking and sensing system developer, will unveil a new asset-tracking trial kit using Monogoto connection and network.
  • January 2023- Airgain, Inc., a global provider of wireless connectivity solutions that includes embedded components, external antennas, and integrated systems, has announced a partnership with Deutsche Telekom IoT to connect its asset tracking devices with Europe's leading IoT network coverage for a best-in-class solution. These devices have industry-leading battery life of up to 14 years, cutting-edge cellular technologies such as LTE-M and NarrowBand IoT (NB-IoT), and the ability to effortlessly interface with any business software stack.
  • April 2023: The technology firm Continental, in collaboration with HERE Technologies, a leading location data and technology platform, announced their partnership to equip all of IVECO's commercial vehicles operating within the European Union with Intelligent Speed Assistance and fuel-saving capabilities. These cutting-edge features will be seamlessly delivered through Continental's eHorizon platform, which aggregates and deploys HERE map content. Furthermore, data exchange will be facilitated by Continental's scalable 4G/5G telematics control unit.
  • December 2022: STMicroelectronics unveiled its latest innovation in automotive audio power amplification technology, introducing newfound digital flexibility to applications such as eCall, telematics, and AVAS. The FDA803S and FDA903S represent the pinnacle of advancement within STMicroelectronics' single-channel, fully differential 10W Class-D audio power amplifiers, housed within the renowned STMicroelectronics fully digital amplifier (FDA) family. These amplifiers have been purpose-built for automotive use cases, particularly for eCall and telematics applications, as well as any scenario requiring the reproduction of music, human speech, and warning messages at a standard power output level of up to 10W.

Chatbot Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)