Enterprise File Synchronization and Sharing Market (EFSS) - Growth, Trends, and Forecast (2020 - 2025)

The Enterprise File Synchronization and Sharing Market is segmented by Service (Managed Service , Professional Service), Size of Enterprise (Small and Medium Enterprises, Large Enterprises), Deployment (Cloud, On-premise), End-user Vertical (Banking & Financial Services & Insurance , Legal , Media & Entertainment, Education , Government , IT & Telecom ,Logistics & Retail , and Manufacturing), and Geography.

Market Snapshot

Study Period:


Base Year:


Fastest Growing Market:

Asia Pacific

Largest Market:

North America


19.7 %

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Market Overview

The enterprise file synchronization and the sharing market was valued at USD 2.2 billion in 2019 and is expected to reach a value of USD 6.46 billion by 2025 at a CAGR of 19.70% over the forecast period of 2020-2025. According to a survey reported by IBM in October 2018, it is expected that by 2021, 98% of companies plan to use multiple hybrid clouds model which will bring agility, productivity. The increase in the adoption of cloud will help the enterprise file synchronization and sharing market to grow during the forecast period.

  • With the increase of the Bring Your Own Device (BYOD) trend, employees can now access work data on different devices to get location-independent data access. This is anticipated to result in the necessity of a common platform for file sharing which will promote the flourishing of the enterprise file synchronization and the sharing market.
  • In addition to this, due to collaboration between employees, customers, and partners, the need for having an efficient enterprise file sharing and synchronization application has risen. Features of EFSS, such as live commenting, document version tracking, and workflow process management to help users to run their business smoothly.
  • However, on the flip, high initial investment cost and lack of awareness regarding the benefits of enterprise file sharing and synchronization solutions are hindering the market growth.

Scope of the Report

The enterprise file synchronization and sharing is a service that allows users to save files such as documents, photos, and videos in the cloud or on-premises storage and then access them on other computing devices with multiple people. Increasing privacy and security concerns and significant shift of organizations from traditional file sharing techniques to the digital technique is expected to generate new opportunities in this market.  

By Service
Managed Service
Professional Service
By Size of Enterprise
Small and Medium Enterprises
Large Enterprises
By Deployment
By End-user Vertical
Banking & Financial Services and Insurance
Media & Entertainment
IT & Telecom
Logistics & Retail
North America
Latin America
Middle East and Africa

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Key Market Trends

Cloud Storage to Account for the Largest Market Share

  • Nowadays, the world has become connected in terms of data and that calls for the continuous availability of safe storage and timely retrieval of information when needed. Data backup, disaster recovery, archiving, analytics, cost savings, IT innovation are some of the reasons because of which businesses are ready to invest in cloud enterprise file synchronization and sharing storage.
  • Additionally, with cloud-based storage systems, organizations pay for the amount of storage they need. This pricing flexibility prevents wasted infrastructure. This further helped them to manage fluctuating workloads in any size of the organizations. A survey by Spiceworks states that 55% of enterprises prefer cloud storage because of a security component ie User Account Control. This feature helps the EFSS market to flourish during the forecast period. 
  • One of the major players in this market is Dropbox, Inc., and is widely preferred by many enterprises because it stores most files on its own cloud instead of on AWS, Azure, or Google Cloud. Enterprises see this as more secure and reliable.
  • Further, with one of its feature called “Smart Sync” which makes the user experience the same whether the content they are working with is local or in the cloud. This feature helped many SMEs to adopt Dropbox because it is to operate. Thus, the growth of the users of Dropbox will have a positive outlook on the EFSS market during the forecast period.

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Asia-Pacific to Witness a Significant Growth Rate Over the Forecast Period

  • Asia-Pacific is going to witness the highest growth in the enterprise file synchronization and sharing market, owing to the presence of the two largest economies of the world i.e., India and China. The economies of both nations are growing and China has experienced explosive growth in its industrial sector, whereas India’s growth has been fueled by the expansion of service-producing industries. Both the industries are widely benefited by EFSS storage owing to the need for real-time data sharing, customer satisfaction, live commenting, etc.
  • Further,  due to a considerable shift toward digitalization of processes by small and medium-sized enterprises in these regions, results in the generation of high volumes of data and demand for protection of crucial enterprise data collected from various sources, thus the EFSS market sees potential growth in the Asia-Pacific region.
  • In addition, other factors like rapid economic development, implementation of cloud-based solutions, growing Corporate-Owned Personally-Enabled (COPE) trend coupled with and massive penetration of smartphones and internet across consumers and business segments is having a positive outlook for the EFSS market in these regions. 
  • Therefore, the above factors are expected to help in the growth of enterprise file synchronization and sharing market in this region.

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Competitive Landscape

The enterprise file synchronization and sharing market is fragmented and highly competitive. Some of the prominent players in the market are Dropbox, Inc., Citrix Systems, Inc., Box, Inc., Egnyte Inc., Microsoft Corporation, Google, Inc, Watchdox Inc. (Blackberry Limited).  These players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market in order to sustain in long run. Some of the recent developments are:

  • May 2019 - Dropbox added a cold storage layer to reduce the cost of storing less-frequently accessed files. They recognized that most people moved files to Dropbox for backup purposes, then rarely accessed them again. Thus, they decided to create two levels of storage, warm storage (previously Magic Pocket) and a new level of longer-term storage called Cold Storage, which lets Dropbox store these files less expensively, yet still deliver them in a timely manner should a customer need to see one.
  • September 2018 - Microsoft Office 2019 was available for Windows and Mac. This Office 2019 included new IT value for enhanced security and streamlined administration. 


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Table Of Contents


    1. 1.1 Study Deliverables

    2. 1.2 Study Assumptions

    3. 1.3 Scope of the Study




    1. 4.1 Market Overview

    2. 4.2 Introduction to Market Drivers and Restraints

    3. 4.3 Market Drivers

      1. 4.3.1 Growing Digital Workplace and Mobile Workforce

      2. 4.3.2 Increasing Collaborations Between Employees and Enterprises

    4. 4.4 Market Restraints

      1. 4.4.1 High Cost of EFSS Solutions

    5. 4.5 Industry Value Chain Analysis

    6. 4.6 Industry Attractiveness - Porter's Five Force Analysis

      1. 4.6.1 Threat of New Entrants

      2. 4.6.2 Bargaining Power of Buyers/Consumers

      3. 4.6.3 Bargaining Power of Suppliers

      4. 4.6.4 Threat of Substitute Products

      5. 4.6.5 Intensity of Competitive Rivalry


    1. 5.1 By Service

      1. 5.1.1 Managed Service

      2. 5.1.2 Professional Service

    2. 5.2 By Size of Enterprise

      1. 5.2.1 Small and Medium Enterprises

      2. 5.2.2 Large Enterprises

    3. 5.3 By Deployment

      1. 5.3.1 Cloud

      2. 5.3.2 On-premise

    4. 5.4 By End-user Vertical

      1. 5.4.1 Banking & Financial Services and Insurance

      2. 5.4.2 Legal

      3. 5.4.3 Media & Entertainment

      4. 5.4.4 Education

      5. 5.4.5 Government

      6. 5.4.6 IT & Telecom

      7. 5.4.7 Logistics & Retail

      8. 5.4.8 Manufacturing

    5. 5.5 Geography

      1. 5.5.1 North America

      2. 5.5.2 Europe

      3. 5.5.3 Asia-Pacific

      4. 5.5.4 Latin America

      5. 5.5.5 Middle East and Africa


    1. 6.1 Company Profiles

      1. 6.1.1 Box, Inc.

      2. 6.1.2 Citrix Systems

      3. 6.1.3 Dropbox Inc.

      4. 6.1.4 Microsoft Corporation

      5. 6.1.5 Google, Inc

      6. 6.1.6 IBM

      7. 6.1.7 Watchdox, Inc. (Blackberry Limited)

      8. 6.1.8 VMware, Inc.

      9. 6.1.9 Thru Inc

      10. 6.1.10 SugarSync

      11. 6.1.11 Qnext Corp

      12. 6.1.12 Acronis

      13. 6.1.13 CTERA Networks

  7. *List Not Exhaustive


** Subject to Availability

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