Communication Platform-as-a-Service (CPaaS) News

Recent industry report about Communication Platform-as-a-Service (CPaaS) company news, including latest market trends and industry updates in 2024. This sector news is compiled by Mordor Intelligence™ Communication Platform-as-a-Service (CPaaS) Market industry experts.

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Communication Platform-as-a-Service (CPaaS) News

  • March 2022: Mitel delcared the launch of subscription-based solutions across all flagship platforms in its universal portfolio, including MiVoice 5000, MiVoice Business, MiVoice MX-ONE, and MiVoice Office 400. These subscription models are anticipated to provide customers with the flexibility to access the latest cloud-based technologies and respond promptly to the ever-changing market needs and demands.
  • February 2022: Radisys Corporation, a global provider of open telecom solutions, declared the availability of the Radisys Engage Digital Platform (EDP). It is an open cloud communication platform that ushers in a completely new generation of programmable communications services involving conversational AI applications, video-based customer care, hyper-personalized social engagements, and Industry 5.0 applications allowing human-machine collaboration. Service providers can utilize the platform to quickly and profitably customize solutions to fulfill the needs and requirements of multiple enterprise and consumer segments.

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  • August 2023 - ZTE Corporation, a provider of telecommunications equipment and network solutions, partnered with Thailand's telecommunications operator, Advanced Info Service Public Company Limited (AIS), to accomplish the world's first dynamic RIS (Reconfigurable Intelligent Surface) trial in an mmWave network in Bangkok. New investments in the field of millimeter-wave communication will offer a low-cost, low-carbon solution for deploying millimeter-wave networks at scale. RIS is an innovative multi-antenna technology that utilizes electromagnetic metamaterials. RIS enables the extension of base station coverage and improved coverage at a low cost and with low carbon emissions. ZTE's millimeter-wave network has a 400MHz bandwidth, which offers enhanced signal coverage. It will enable users to maintain a peak downlink rate of over 1.6Gbps and an uplink elevation of over 260Mbps.
  • August 2023 - Fujitsu announced its aims to begin commercial deployment of radio units using the technology globally in fiscal 2024 and contribute to the spread of millimeter-wave in the global market and decarbonization of the telecommunications industry. Subsequently, the beam multiplexing technology will be applied to base station (CU/DU) products and offered globally in fiscal 2025. Fujitsu will continue to develop technologies to advance the network industry and contribute to the rapid deployment of next-generation communications infrastructure.
  •  January 2022: Honeywell made a significant announcement regarding its strategic investment in RapidSOS, fostering technological integrations between the two companies. This collaboration is aimed at revolutionizing and streamlining public safety communications. RapidSOS, a globally utilized data platform for emergency response, serves more than 5,200 emergency communications centers (ECCs).
  • January 2022: CivicEye, a comprehensive provider of cloud software catering to law enforcement, prosecutors, and security organizations, unveiled an innovative and user-friendly software platform. This platform is designed to enhance transparency, safety, and security for communities and law enforcement while also contributing to the preservation of lives.
  • September 2022 - NSSLGlobal launched its latest VSAT IP@SEA on-demand customized connectivity packages. Customers can use its brand-new customized connectivity packages, which offer two excellent options to fulfill users' data needs. Operators can reserve committed bandwidth by the hour using the On-Demand Bandwidth Streaming service. With its range of customizable containers that can reach speeds of up to 150 Mbps, these services may give customers further control and independence over their service and bandwidth.
  • July 2022 - KVH introduces KVH ONE Hybrid Network and groundbreaking TracNet Terminals. Innovative terminals feature integrated satellite, cellular, and Wi-Fi technology with intelligent, automatic switching to connect boats to the best-known communication option for fast, reliable connectivity at the ocean and the dock.
  •  November 2022: The first and foremost supplier of comprehensive telecommunications services in Oman, Omantel, disclosed the introduction of 400GbE DCI assistance employing Ciena's solution for Data Centre Interconnect. The service is made to provide a superior customer experience while meeting the constantly increasing connection needs of Omantel's wholesale, cloud, and content provider clients.
  • October 2022: Vodafone Oman strengthened its partnership with Netcracker by adding new capabilities. With the help of these upgraded capabilities, which are a part of their most recent growth, Vodafone Oman could expand its operations and provide a better client experience.
  • June 2023: EntelChile announced the launch of a 5G network on the island of Rapa Nui. Through this launch, the island will achieve significant advancements in its telecommunications infrastructure. Due to its unique geographical location, the island was dependent on advanced satellite-based internet connectivity with capacities lower than fiber optics. However, introducing the 5G network represents a major leap forward in terms of technological capabilities and connectivity options for the island. Moreover, Entelhas installed two 5G antennas as part of the second phase of its 5G spectrum project, which will offer over 1.5 million customers the opportunity to experience the benefits of 5G technology.
  • April 2023: Chilean regulator Subtelgranted Claro the provisional authorization to offer commercial 5G services through its 3.5 GHz spectrum. Earlier, the company was not able to launch a 5G offering in Chile as the 3.5GHz band was restricted to fixed wireless use. However, this limitation was overturned, making 5G a possibility for Claro in the country.
  • April 2023: Avaya Inc. and Simplify Communications announced changes in on-premises solutions for businesses and their contact centers through hybrid cloud deployments so they may benefit from technological progress without changing how they operate. Organizations may chart their hybrid cloud route to the contemporary contact center while enjoying its benefits, including flexibility, by adopting a hybrid cloud model with an Avaya contact center and cloud-based solutions. This enables organizations to take advantage of the well-known cloud benefits.
  • March 2023: AudioCodes Ltd. revealed that Airtel Africa chose its iSIM Secure Connect technology under a Software-as-a-Service (SaaS) delivery model as part of the operator's broader digitization initiatives to provide its consumers with 5G and IoT-based on-demand services. The integrated SaaS SIM (iSIM) Secure Connect solution from Nokia enables communication service providers (CSPs) and businesses to manage consumer devices and machine-to-machine subscriptions for eSIM- and iSIM-enabled devices in a secure manner.
  • June 2023: Kymeta announced its partnership with low Earth orbit (LEO) satellite communications company OneWeb launch of Kymeta's electronically steered Peregrine u8 LEO terminal, which is now commercially available, becoming the first flat panel antenna to serve the maritime market on OneWeb's LEO network.
  • March 2023: IntellianTechnologies, one of the global providers of multi-constellation, feature-rich, future-proof satellite user terminals and communications solutions, announced that it is opening a new Advanced Development Center (ADC) in Maryland, USA, and situated with many key satellite network partners close by, the ADC is the main design and engineering hub for Intellian'sflat panel antenna and terminal technologies. With ever-increasing interest from enterprise, government, and maritime customers for phased array antennas, the development of this product portfolio is a key growth and expansion for Intellian.
  • March 2023: Nokia Corporation has announced that Etisalat by e&, will use Nokia's IP solution to upgrade its IP core capacity and enable transport slicing capabilities; in addition to giving its customers a better and more reliable 5G experience, the initiative will make Etisalat by e& the only provider in the Middle East with a core network that supports 800GE.
  • October 2022: Cisco has announced it is investing in data center capacity for WebEx, a remote conferencing, file sharing, and contact center operation services suite in India. The undisclosed investment amount will be used to set up a domestic data center and acquire regulatory licenses for WebEx in India, where WebEx data center investment was the first of an OTT collaborations and communications service provider in India. The move is in line with the DoT's new set of draft telecom rules, which mandate OTT service providers to fall under the same regulatory ambit as telecom operators since both services are competitive.
  • December 2022: DeepOcean and Akvaplan-Niva partnered on the prospective use of remotely operated vehicles (ROVs) and unmanned glider vehicles (USVs) to conduct environmental assessments for offshore wind and oil and gas installations.
  • May 2022: Ericsson and Tampnet partnered to deliver IoT connection management to the offshore industry. With Ericsson IoT Accelerator's management capabilities, modern sensors and remote monitoring equipment can be deployed to people and places in various remote offshore use cases and connected in real time.
  • November 2022 - Saab announced a contract for the design, manufacturing, and maintenance of two SIGINT ships for the Polish Ministry of Defense's procurement authority, the Armament Agency. The agreement is now in existence because all requirements have been satisfied. As a result, Saab has now recorded an order intake worth about SEK 6.7 billion.
  • June 2022 - Elbit Systems Ltd. announced that the company had been awarded a contract to supply an Electronic Warfare (EW) solution to international customers for USD 70 million. Under the agreement, Elbit Systems would provide ground-based EW and Signal Intelligence (SIGINT) units equipped with Electronic Support Measures and Counter Measures as well as Command and Control systems.

CPaaS Market Size & Share Analysis - Growth Trends & Forecasts (2024 - 2029)